Customer Service Assistant

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Worxpertise (Edge Business Solutions Pvt. Ltd.)

Pune

Posted:4 hours ago

Job Description

Job description:

Customer Service Executive

We are looking for enthusiastic and customer-focused professionals to join our team in Pune.

Key Responsibilities:

Handle customer queries through calls, emails, and chats.
Provide customer support and ensure timely issue resolution.
Manage client interactions and maintain customer relationships.
Perform follow-ups and coordinate with internal teams.
Update customer information in CRM systems.
Maintain records, documentation, and process compliance.
Deliver excellent customer service and customer satisfaction.

Eligibility:

Any Graduate
Age: Min 18 to Max 28
1 Year to 3 Years Experience
Excellent communication skills in English & Hindi
Basic knowledge of MS Excel and CRM tools
Customer-centric approach with good problem-solving skills

Location: Balewadi, Pune (Work From Office)

Benefits:

Provident Fund

Work Location: In person

Benefits:

Flexible schedule
Provident Fund

Work Location: In person

Benefits:

Paid sick time
Provident Fund

Work Location: In person

Skills Required

Customer Service Customer Queries Customer Support Issue Resolution Follow UPS CRM Systems Process Compliance Customer Satisfaction MS Excel CRM Customer Centric Provident Fund

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Job Type

Full Time

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Customer Service Assistant