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Customer Service Assistant

Shillstech Pvt. Ltd

2 - 4 Lacs

Pune

Posted:20 hours ago

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Job Description

  • Handle customer inquiries through phone, email, and chat.
  • Resolve customer complaints and provide appropriate solutions.
  • Provide accurate information about products and services.
  • Maintain customer records and update databases.
  • Process orders, returns, and service requests.
  • Ensure customer satisfaction through professional communication.
  • Coordinate with other departments to resolve customer issues.
  • Follow company policies and service standards.

Pay: ₹18,000.00 - ₹37,000.00 per month

Work Location: In person

Skills Required

Customer Service Email & Chat Customer Complaints Customer Satisfaction Chat and email support

Job Type

Part Time

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Shillstech Pvt. Ltd

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