Customer Experience Specialist II Thermo Fisher Scientific

4.0 - 8.0 years

5 - 8 Lacs

bengaluru

Work from Office

Key Responsibilities: The Customer Experience Assessor (CEA) monitors and assess voice, email, and chat interactions, relative to established criteria and calibrated standards, to ensure our customers have a memorable experience. These assessments are done on scoring forms and focus on areas such as job knowledge, accurate system usage, soft skills, and first contact resolution. The CEA will provide additional mentoring of agents in the greatest need, such as new hires and/or those below goal. Additionally, the data from all evaluations rolls into a database where you will uncover feedback for targeted training, development, and/or process improvement to drive an improve customer experience ...

Posted 4 weeks ago

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Hiring Freshers For leading MNC!! Voice / Non Voice Process!4lac Rivera Manpower Services

0.0 - 1.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Urgent Hiring: Customer Support Executive (Premium Services Global Tech Client) 4-Month Contract | Work from Office | US Shifts | Bangalore Client: Leading Global Tech Brand (Search Engine Domain) Location: Bangalore (Work from Office) Contract Duration: 4 Months Monthly Salary: 25,000 Retention Bonus: 30,000 (paid at the end of 4 months) Total Potential Earnings in 4 Months: 1,30,000 Job Description: We’re hiring Customer Support Executives for a contractual role with a global tech client in the search and media platform domain . This is a high-impact, customer-facing role where you will assist users with premium service renewals , activation/deactivation , and provide real-time support ove...

Posted 3 months ago

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Openings For Premium Banking process- with uk shifts n weekend off Izee Manpower Consultancy

1.0 - 6.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Hiring for Premium bank for Uk shifts with weekend off Grads or undergrads with min 6 months exp in voice process customer care voice process salalry:- 5.5 to 6 lac if interested call kulsum- 9538866407 or mail ur resume to meet@izeemanpower.com

Posted 3 months ago

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Urgent hiring For Customer Support| Urgent hiring For freshers| Expert Staffing Solutions

0.0 - 2.0 years

3 - 4 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Interested candidates can send their resume to 7669924141 or apply directly at the job post. Job Title: Customer Support Associate (Fresher/Experienced) Project: Logistics Location: NOIDA SECTOR 135 Job Summary: We are hiring freshers for an exciting opportunity to work on LOGISTICS process. As a Customer Support Associate - Voice Process , you will be the first point of contact for customers, providing assistance with queries, bookings, and support related to cruise services. Key Responsibilities: Handle inbound and outbound voice calls to assist customers with their cruise-related queries Provide exceptional customer service and resolve issues promptly and professionally Update customer in...

Posted 3 months ago

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