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1.0 - 3.0 years

2 - 3 Lacs

Bhubaneswar, Odisha, India

On-site

Description We are looking for a proactive and motivated Customer Relationship Manager to join our team in India. The ideal candidate will be responsible for building and maintaining relationships with our customers, ensuring their needs are met and that they are satisfied with our services. Responsibilities Develop and maintain strong relationships with clients to enhance customer satisfaction and loyalty. Act as the main point of contact for customer inquiries and concerns, ensuring timely resolution. Monitor customer feedback and work closely with internal teams to improve services and products. Prepare regular reports on customer interactions and feedback to inform strategic decisions. Identify opportunities for upselling or cross-selling products and services to existing clients. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 1-3 years of experience in customer relationship management or a similar role. Strong communication and interpersonal skills to build rapport with clients. Proficiency in CRM software and Microsoft Office Suite. Ability to analyze customer data and feedback to drive improvements. Problem-solving skills and the ability to handle difficult situations with professionalism.

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4.0 - 6.0 years

3 - 4 Lacs

Ramgarh

Work from Office

Job Purpose Responsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

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3.0 - 5.0 years

0 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Req ID: 318519 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Data Cloud Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN). Job Title: Salesforce Data Cloud Specialist Location: Hybrid Experience: 3-5 years Job Summary: We are seeking a skilled Salesforce Data Cloud Specialist to manage and optimize customer data platforms, ensuring seamless integration and data orchestration across Salesforce ecosystems. The ideal candidate will have strong expertise in managing Data Cloud, configuring customer data platforms, and aligning data models with business needs to provide actionable insights. Key Responsibilities: . Implement and configure Salesforce Data Cloud to unify and segment customer data effectively. . Design and manage data models that integrate seamlessly with Salesforce platforms, ensuring high-quality data ingestion and transformation. . Work closely with stakeholders to understand business requirements and translate them into technical solutions. . Build and manage data pipelines to aggregate and cleanse data from multiple sources. . Develop rules for data normalization, identity resolution, and deduplication. . Ensure data compliance, security, and privacy standards are maintained. . Collaborate with marketing, sales, and analytics teams to leverage Data Cloud capabilities to improve customer engagement and personalization. . Troubleshoot and optimize Data Cloud performance, ensuring timely resolution of issues. Required Skills and Qualifications: . Strong hands-on experience with Salesforce Data Cloud (formerly known as Customer Data Platform). . Proficiency in data modeling, ETL processes, and data integration with Salesforce ecosystems. . Knowledge of Salesforce CRM, Marketing Cloud, and related modules. . Experience with API integrations and data connectors. . Familiarity with identity resolution and customer segmentation techniques. . Strong understanding of data governance, privacy, and compliance requirements. . Analytical mindset with the ability to derive actionable insights from data. . Excellent communication and collaboration skills. Preferred Skills: . Salesforce certifications such as Salesforce Certified Data Cloud Specialist or related certifications. . Hands-on experience with SQL, Python, or other data manipulation tools. . Familiarity with AI/ML models for predictive analytics in customer data. Educational Qualifications: . Bachelor's or Master's degree in Computer Science, Information Systems, or a related field #Salesforce About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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0.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description Job Profile Risk analyst JO Description and Responsibilities . Use analytical tools and techniques to develop predictive models, perform customer segmentation, and provide analytical support to the bank's businesses . Conduct in-depth data analysis to answer complex business questions, across Risk, Credit and Liabilities domain, delivering actionable insights for decision-making . Develop and implement statistical models to predict risks and support decision-making. . Work on developing and deploying machine learning models, python models to extract valuable insights, predict trends, and enable intelligent automation across various business functions. . Work as per requirements of business leaders to understand their data and AI needs and align analytics initiatives . Person will also collaborate with cross-functional stakeholders to unlock the full potential of data across the organization. . Skills and qualifications . Strong analytical and statistical skills, including experience with modeling and predictive analytics. . Experience in building of scorecards, analytical models in BFSI sector will be necessary . Experience in analytical models for Liability products will be beneficial . Familiarity with the financial services industry . Proficiency in Python for driving Data insights, Data Automation, Data Cleanin Check Your Resume for Match Upload your resume and our tool will compare it to the requirements for this job like recruiters do.

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2.0 - 8.0 years

15 - 16 Lacs

Jaipur

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 7.0 years

3 - 4 Lacs

Rajkot

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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1.0 - 5.0 years

3 - 4 Lacs

Mumbai

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 8.0 years

3 - 4 Lacs

Mumbai

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 5.0 years

3 - 4 Lacs

Jaipur

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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15.0 - 24.0 years

55 - 80 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

About the Role Introduction This is a compelling opportunity to lead the marketing function at Oxford University Press (OUP) India, a globally respected institution committed to delivering high-quality educational resources. As Marketing Director, you will play a pivotal role in shaping the future of English, STEM, and Digital education across India. This role offers the chance to drive meaningful impact through strategic leadership, data-driven decision-making, and innovative campaigns that align with OUPs mission and values. It’s an exciting time to join a purpose-driven organization that values excellence, collaboration, and customer-centricity. Opportunity – As Director of Marketing, you will: Design and implement comprehensive marketing strategies to acquire new customers and grow revenue across all product lines. Lead initiatives to enhance customer retention and satisfaction, ensuring consistent revenue from existing users. Oversee customer service excellence, aiming for high Net Promoter Scores (NPS) and long-term loyalty. Drive brand visibility through strategic campaigns and partnerships, particularly in English language learning, STEM, and digital innovation. Leverage analytics and consumer insights to inform product development, pricing, and marketing decisions. Build and lead a high-performing marketing team, fostering a culture of growth, accountability, and innovation. Your work will directly influence OUP India’s growth trajectory and reinforce its leadership in the education sector. About You Essential Criteria Master’s Degree (MBA) in Marketing from a Tier-1 institution. Minimum 15 years of marketing experience, including at least 5 years in a senior leadership role. Proven success in customer acquisition and retention strategies. Strong leadership and team development capabilities. Advanced analytical skills and experience using data to drive decisions. Excellent communication and stakeholder engagement skills. Deep understanding of digital marketing tools and platforms. Familiarity with the Indian education sector and market dynamics. Experience in managing customer service functions and achieving high satisfaction metrics. Ability to manage multiple projects in a fast-paced environment. Salary Dependent on skills and experience.

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2.0 - 7.0 years

4 - 9 Lacs

Chennai

Work from Office

Job Summary Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. MAIN RESPONSIBILITIES: Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level. Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products. Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share. Leverage information about customer segmentation, type and behaviors to inform customer engagement and account management strategies. Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network. Secure commitment to recommend Abbott products as the brand of choice by increasing HCP knowledge about the role and importance of nutrition on patient quality of life at key points throughout the patient care journey; and the role of Abbott s products in increasing quality nutrition through consultative selling dialogues. Define and deliver Unique Value Proposition from the HCP s perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities. Effectively deliver a consultative sales call from the perspective of the HCP (and their patients) to expand HCP s knowledge of nutritional interventions and the measurable benefits of Abbott brand products, anticipate and manage objections, and gain clear commitment to recommending Abbott products and other brand-building activities. Establish target customers and develop clear customer plans to achieve coverage, frequency and call rate objectives. Implement customer segmentation, identify new leads/customers and ensure timely reporting of daily activities as per the SFE SOP. Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP. Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and Abbott brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience. Measure progress against customer and account objectives, per the account plan, and take action to ensure targets and KPIs are met (monthly, quarterly, annually) as assigned by the Sales Manager. Act in alignment with compliance and regulatory expectations

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2.0 - 8.0 years

3 - 4 Lacs

Jaipur

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 7.0 years

3 - 4 Lacs

Kanpur

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 4.0 years

14 - 15 Lacs

Bengaluru

Work from Office

Job Overview Business Analyst We in Customer Centria want our people to experience a career move that will allow you to be exceptional, innovative & involved to redefine the possibilities of digital experiences for our customers. We have unique learning and development programs to help all our employees reach their full potential and to also diversify and support one another along the way. Our offerings are designed for everyone from early-career employees to our most experienced professionals. We are hiring a business strategist to be dedicated to the needs of our clients and thereby enhance our organizations growth through positive client-to-business engagement. If you're dedicated and ambitious, Customer Centria is an excellent place to grow your career. Don't hesitate to apply. Responsibilities and Duties • Work closely with the marketing and business teams on campaign ideation keeping the client’s larger business goal in mind • Manage creation and measurement of marketing campaigns performance , Business intelligence reports with internal teams • Manage B2C (business to consumer) integrated marketing campaigns with the aim of overall business ROI • Understand the existing technology stack of the client and work closely with the client’s marketing team to design omni channel use cases • Create presentations and analysis showcasing the business value achieved by the technology stacks implemented • Liaise with business teams to plan campaign design & communication strategy, impact measurement and post campaign analysis requirements or business portfolio analysis requirements • Ensure process adherences and quality of insights deliveries • Deliver regular reports with insights of campaign results to stakeholders • Analyse Business/campaign intelligence reports & dashboards to provide insights & recommendations to client team for enhancing impact & ROI • Identify service up-sell opportunities with a focus on revenue expansion through regular client requirement mapping Qualifications & Skills Required • A minimum of 2-3 years of overall experience • Should have worked with the marketing team – digital and campaign marketing team • Management skills: You will manage campaign & portfolio insights deliveries working with internal teams. Therefore, you will need to guide your team and establish parameters • Presentation skills: You will need to create detailed PPTs on the performance of the campaigns and give recommendations to improve performance across channels, across customer segments for focus product portfolios. • Project management skills: You will have to work with business teams, internal teams, senior management and other stakeholders. You need to ensure that deadlines are met for multiple client needs-campaign deliveries, performance reports, marketing analytics reports with insights. You will need to manage the organisation’s output effectively to ensure nothing goes off-track •

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3.0 - 7.0 years

7 - 18 Lacs

Chennai, Tamil Nadu, India

On-site

About This Role Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today's complex challenges and tomorrow's opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. As an AEP Developer, you will play a key role in driving the successful implementation and optimization of Adobe Experience Platform (AEP) solutions. By collaborating with a multidisciplinary team of Consultants, Solution Architects, Data Scientist, Digital Marketers and IT Teams, you will integrate diverse data sources, develop comprehensive customer profiles, and design innovative, data-driven marketing strategies. Your contributions will be instrumental in unlocking the full potential of customer data platforms and enhancing overall marketing effectiveness. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role and Responsibilities Design and implement effective data ingestion pipelines within Adobe Experience Platform to facilitate seamless integration of a variety of data sources. Work with the Solution Architect and extract, transform and load marketing and customer data into the platform in an automated and scalable manner Proactively monitor and troubleshoot AEP implementations, offering support and resolving technical issues as they arise. Work together with cross-functional teams to establish data strategies and promote best practices for data management and governance. Develop a deep expertise in our client's data infrastructure and partner with the respective teams Provide valuable training and support to internal teams on AEP functionalities and best practices, fostering a culture of continuous learning. Keep abreast of updates and enhancements to Adobe Experience Platform, leveraging new features to refine and improve current processes. Preferred Qualifications College degree in Computer Science, Data Science, Analytics or related field 3+ years of experience working with Adobe Experience Platform including hands-on experience in schema creation, identity configuration, data ingestion, data transformation, data debugging & troubleshooting, and custom development & scripting. Strong knowledge of data modeling, customer segmentation, and analytics principles. Proficiency in SQL, and at-least one programming language such as Python, Java, JavaScript. Familiarity with Adobe Analytics, Customer Journey Analytics, WebSDK & MobileSDK, Adobe Target, and other Adobe Experience Cloud products is advantageous. Experience working with cloud technologies (AWS, Google Cloud, Azure, etc.), especially products for for building and managing data pipelines. Strong understanding of customer data platforms Exposure to Spark, Hadoop, and other big data technologies is a plus Excellent analytical skills with the capability to interpret complex data sets effectively. Strong communication and interpersonal skills to foster collaboration with various stakeholders. A problem-solving mindset with a keen attention to detail, making you proactive in identifying and addressing challenges.

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4.0 - 8.0 years

9 - 13 Lacs

Kolkata

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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6.0 - 15.0 years

18 - 20 Lacs

Mumbai

Work from Office

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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4.0 - 6.0 years

20 - 25 Lacs

Gurugram

Work from Office

Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics. Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights. Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies. Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs. Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality. Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent Analytics team is looking to hire Analyst/ Senior Analyst who can work on data-driven insights to optimize the performance and user experience of our products. This role will play a critical role in making informed decisions about product features, user engagement, and overall strategy, with the goal of enhancing customer satisfaction and driving growth for the business. They must possess strong analytical skills, proficiency in data analysis tools, and the ability to translate complex data into actionable recommendations for product development and enhancement. In This Role, You Will: Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics. Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights. Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies. Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs. Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality. Heres What You Need: 4-6 years of experience in analytics domain with focus on Product & Digital Analysis. Bachelor s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record. Experience working on SQL or Snowflake, Advance Excel, and Product Analytics tools such as Mix panel, Amplitude, Pendo, Google Analytics. Familiarity with Digital Analytics & Clickstream data. Good presentations and storytelling skills to deliver insights to the larger audience. Understanding BI tools like Sigma, Tableau, PowerBI to create visualizations and dashboards to uncover data insights. Experience with A/B testing and segmentation strategies will be a plus. Excellent project and time management skills; proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity. Self-driven and can work with geographically spread teams.

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2.0 - 7.0 years

3 Lacs

Jalandhar

Work from Office

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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4.0 - 6.0 years

25 - 30 Lacs

Gurugram

Work from Office

Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500 Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business Our technology brings millions of people together at events around the world In short, we re transforming the meetings and events industry through innovative technology that powers human connection The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves At Cvent, we value the diverse perspectives that each individual brings Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections Cvent Analytics team is looking to hire Analyst/ Senior Analyst who can work on data-driven insights to optimize the performance and user experience of our products This role will play a critical role in making informed decisions about product features, user engagement, and overall strategy, with the goal of enhancing customer satisfaction and driving growth for the business They must possess strong analytical skills, proficiency in data analysis tools, and the ability to translate complex data into actionable recommendations for product development and enhancement In This Role, You Will: Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications Research led approach to identify internal and external factors that have an impact on customer performance Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Heres What You Need: 4-6 years of experience in analytics domain with focus on Product & Digital Analysis Bachelor s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record Experience working on SQL or Snowflake, Advance Excel, and Product Analytics tools such as Mix panel, Amplitude, Pendo, Google Analytics Familiarity with Digital Analytics & Clickstream data Good presentations and storytelling skills to deliver insights to the larger audience Understanding BI tools like Sigma, Tableau, PowerBI to create visualizations and dashboards to uncover data insights Experience with A/B testing and segmentation strategies will be a plus Excellent project and time management skills; proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity Self-driven and can work with geographically spread teams

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7.0 - 10.0 years

30 - 35 Lacs

Surat

Work from Office

KP Group is looking for Sr. Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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2.0 - 8.0 years

3 Lacs

Ludhiana

Work from Office

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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2.0 - 8.0 years

3 Lacs

Bengaluru

Work from Office

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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2.0 - 7.0 years

3 Lacs

Varanasi, Bengaluru

Work from Office

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

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