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Senior Lead - Service Management Microland

7.0 - 12.0 years

3 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Required Skills Technology | IT Service Management Tools | Servicenow Behavioral | Microland Skills | Customer Centricity Behavioral | Microland Skills | Execution Excellence Functional | Training and Development Activities | Conducting Training Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Expert Certificate Details: Will be responsible to function in the service department team and handles customer service interactions, reports, and repairs. The service management analyst ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensure...

Posted 3 months ago

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