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1.0 - 4.0 years
5 - 6 Lacs
Noida
Work from Office
Job Title: Customer Support Executive US Banking Process (Inbound Voice) Location: Noida Sector 60 Company: iEnergizer Shift: Rotational Shifts (5 Days Working) Employment Type: Full-time, Work from Office Job Responsibilities: Handle inbound calls from US customers requiring banking related concerns Provide accurate information and quick resolution Maintain professionalism and empathy during high-stress customer interactions. Document all customer interactions in the system with precision. Meet performance metrics including response time, quality, and customer satisfaction. Requirements: Minimum 6 months of international BPO experience in a voice process. Versant level 6 English communication skills (mandatory). Immediate joiners only. UG/Graduate both eligible. Strong problem-solving and interpersonal skills. Salary: 45k or 50k CTC monthly (Fixed) + Attractive Incentives Contact HR: Akanksha Sharma 9560883080 akansha.sharma3@ienergizer.com Interview Venue: iEnergizer, A37, Entry Gate No. 2, Noida Sector 60 (Nearest Metro: Noida Sector 59)Time- reach till 3pm sharp
Posted 2 weeks ago
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