16 Customer Resolution Jobs

About this role: Wells Fargo is seeking a... In this role, you will: Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards Receive direction from supervisors, and escalate non-routine client co...

Role Overview: You will be responsible for providing excellent customer service by promptly and professionally handling customer inquiries via email. This includes responding to inquiries from various departments, maintaining accurate information in the system, and supporting inbound customer calls during peak volumes. Key Responsibilities: - Handle customer inquiries from various departments such as Home Retention Department, Relationship Managers, and other internal departments through email and website. - Process requests related to Lien Release, Assumptions, Escheat and Land Title Adjustment, Tax and Insurance. - Manage specific tasks in MSP that require sending emails to customers. - Pr...

In this role of Senior Commercial Loan Servicing Specialist at Wells Fargo, you will be responsible for leading a variety of servicing activities for moderately complex commercial products. This includes coordinating all aspects to ensure customer resolution, evaluating and uploading data into the systems of record for compliance with bank policies and regulatory requirements. You will also be the primary liaison, collaborating with internal and external customers, Sales, Legal, Control and Risk, Technology, and various Operations and company teams to progress customer-focused needs. Additionally, you will review and negotiate moderately complex loan servicing transactions, evaluate risks, d...

Description: We are looking for a dynamic and proactive Customer Success Executive to join our team. The successful candidate will be responsible for ensuring our customers' satisfaction, retention, and growth. The ideal candidate will have excellent communication skills, be customer-focused, and possess a deep understanding of customer success metrics. Responsibilities: Build and maintain relationships with customers, identify their needs, and provide solutions to their problems. Proactively monitor customers' usage patterns and behavior to identify opportunities for growth and identify potential risks of churn. Develop a deep understanding of our product and be able to communicate its feat...

Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and reso...

U1 (min 6 months in Customer Service in an int. BPO) U2 – (min 18 Months International BPO customer service exp) Handling basic Customer queries related to Telecom Bills /Customer Resolution expert Required Candidate profile Should have excellent Communication / Interpersonal /Comprehension skills Should have Basic computer knowledge Candidates should be willing to work in US shift

Work location is Saudi Arabia Utilities experience is a must, preferable experience will be in water sector. Bachelors degree in business or related field. Master preferred. 20+ years demonstrated experience helping organizations design or implement effective strategy within Utility Companies. Mastery with Customer Resolution. An in-depth understanding of Data uality tooling and framework approaches. Comfortable with direct exposure to executive stakeholders, board members, and regulators Executing on projects with an Agile delivery methodology Ability to work both as an individual contributor and collaboratively in a multi teams environment. Strong knowledge of Microsoft Excel, PowerPoint, ...

Work location is Saudi Arabia Utilities experience is a must, preferable experience will be in water sector. Bachelors degree in business or related field. Master preferred. 20+ years demonstrated experience helping organizations design or implement effective strategy within Utility Companies. Mastery with Customer Resolution. An in-depth understanding of Data uality tooling and framework approaches. Comfortable with direct exposure to executive stakeholders, board members, and regulators Executing on projects with an Agile delivery methodology Ability to work both as an individual contributor and collaboratively in a multi teams environment. Strong knowledge of Microsoft Excel, PowerPoint, ...

Sodexo Food Solutions India Pvt. Ltd. is looking for Hvac Professional to join our dynamic team and embark on a rewarding career journey Installation: Install heating, ventilation, air conditioning, and refrigeration systems in new construction projects or existing buildings Follow blueprints, specifications, and local building codes to ensure proper installation and functionality Maintenance: Perform routine maintenance tasks, including cleaning, lubricating, and inspecting HVAC/R systems and components Replace filters, belts, motors, and other worn or damaged parts as needed to ensure optimal performance and energy efficiency Repair: Diagnose and troubleshoot HVAC/R systems to identify mal...

IMAGE MOBILES AND COMPUTERS is looking for CRE Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure tha...

Roles and Responsibilities: Customer support profile involving interaction with customers via inbound and outbound calls Resolve issues that customers are facing through voice communication Desired Candidate Profile: Any Graduate / Post Graduate / Undergraduate freshers or candidates with a minimum of 6 months of international voice process experience Only customer service experience considered International voice or technical background preferred

Seeking a Customer Support Representative to handle inquiries via phone, email, and chat. Resolve issues, provide product info, and ensure customer satisfaction. Requires strong communication skills, problem-solving abilities, and prior customer service experience.Responsibilities Respond to customer inquiries through various channels (phone, email, chat) in a timely and professional manner. Identify and resolve customer issues efficiently, escalating complex problems to higher-level support when necessary. Provide accurate information about products, services, and company policies. Build strong customer relationships through empathy and understanding. Document customer interactions and reso...

Required - Excellent Communication Skills in English Min. 2 yr exp. - Customer Support (Intern. Voice Process) B2C 24*7 Shifts Virtual Interview Any Graduate Share cv's on - 9257669383 (Harsha) Perks and benefits Both way cab's Night Allowances Incentives

Handle customer calls, resolve issues promptly. Meet SLAs, ensure top service. Excellent communication & night shift availability (5:30 PM-5 AM IST; Sat/Sun off). Document interactions, drive improvements. Interested candidates can contact 6399149784

About this role: Wells Fargo is seeking a Customer Resolution Representative. In this role, you will: Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards Receive direction from supervisors, a...

About this role: Wells Fargo is seeking a Customer Resolution Representative. In this role, you will: Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online Perform moderately complex initiatives to resolve client issues and review complaints for regulatory and non-regulatory flags, and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements and standards Receive direction from supervisors, a...