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Customer Relationship Officer

Customer Relationship Officer

Muthoot Finance

2 - 5 years

3 - 5 Lacs

Kalburagi

Posted:23 hours ago| Platform:

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Skills Required

Good understanding of management practices and techniques. Excellent leadership and interpersonal skills Hiring and training new customer care Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

1.Ensure Cross selling of product as per the target in Branch via customer care executive. 2.Lead Generation for cross sell product at Branch and ensure the conversion . Responding to customer service issues in a timely manner. 3.Creating effective customer service procedures, policies, and standards. Publishing the MIS report to RO and ensure the targets are met . 4.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. 5.Maintaining accurate records and documenting all customer service activities and discussions. 6.Hiring and training new customer care Executive 7.Good understanding of management practices and techniques. 8.Excellent leadership and interpersonal skills

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Muthoot Finance

www.muthootfinance.com

Financial Services

Kottayam

2-10 Employees

184 Jobs

Key People

George Alexander Muthoot

Managing Director
M. George Muthoot

Chairman
M. G. George Muthoot

Executive Director

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Customer Relationship Officer