6373 Customer Relationship Jobs - Page 2

We are seeking a proactive Relationship Manager to drive sales and cultivate strong customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating new business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market. Roles and Responsibilities: Responsible for front-end integration, field travel, and direct customer interface . Build and maintain positive relationships with customers . Assist actively in generating new business opportunities. Resolve customer complaints quickly and effectively, ensuring high customer satisfaction. Educate and inform clients comprehensively about the company's products and services. Enhance visibility in the area through promotions, presentations, and meetings. Skills Requirement: Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage . Problem-solving attitude. Positive attitude and self-driven. Excellent communication and interpersonal skills. Strong negotiation abilities. Customer-centric approach. QUALIFICATION: Bachelor's degree or equivalent.

We are seeking a proactive Relationship Manager to drive sales and cultivate strong customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating new business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market. Roles and Responsibilities: Responsible for front-end integration, field travel, and direct customer interface . Build and maintain positive relationships with customers . Assist actively in generating new business opportunities. Resolve customer complaints quickly and effectively, ensuring high customer satisfaction. Educate and inform clients comprehensively about the company's products and services. Enhance visibility in the area through promotions, presentations, and meetings. Skills Requirement: Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage . Problem-solving attitude. Positive attitude and self-driven. Excellent communication and interpersonal skills. Strong negotiation abilities. Customer-centric approach. QUALIFICATION: Bachelor's degree or equivalent.

We are seeking a proactive Relationship Manager to drive sales and cultivate strong customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating new business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market. Roles and Responsibilities: Responsible for front-end integration, field travel, and direct customer interface . Build and maintain positive relationships with customers . Assist actively in generating new business opportunities. Resolve customer complaints quickly and effectively, ensuring high customer satisfaction. Educate and inform clients comprehensively about the company's products and services. Enhance visibility in the area through promotions, presentations, and meetings. Skills Requirement: Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage . Problem-solving attitude. Positive attitude and self-driven. Excellent communication and interpersonal skills. Strong negotiation abilities. Customer-centric approach. QUALIFICATION: Bachelor's degree or equivalent.

We are seeking a proactive Relationship Manager to drive sales and cultivate strong customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating new business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market. Roles and Responsibilities: Responsible for front-end integration, field travel, and direct customer interface . Build and maintain positive relationships with customers . Assist actively in generating new business opportunities. Resolve customer complaints quickly and effectively, ensuring high customer satisfaction. Educate and inform clients comprehensively about the company's products and services. Enhance visibility in the area through promotions, presentations, and meetings. Skills Requirement: Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage . Problem-solving attitude. Positive attitude and self-driven. Excellent communication and interpersonal skills. Strong negotiation abilities. Customer-centric approach. QUALIFICATION: Bachelor's degree or equivalent.

We are seeking a proactive Relationship Manager to drive sales and cultivate strong customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating new business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market. Roles and Responsibilities: Responsible for front-end integration, field travel, and direct customer interface . Build and maintain positive relationships with customers . Assist actively in generating new business opportunities. Resolve customer complaints quickly and effectively, ensuring high customer satisfaction. Educate and inform clients comprehensively about the company's products and services. Enhance visibility in the area through promotions, presentations, and meetings. Skills Requirement: Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage . Problem-solving attitude. Positive attitude and self-driven. Excellent communication and interpersonal skills. Strong negotiation abilities. Customer-centric approach. QUALIFICATION: Bachelor's degree or equivalent.

The Regional Sales Manager (RSM) is responsible for overseeing the sales operations within a designated region. Your role will involve managing a team of sales representatives, developing regional sales strategies, meeting revenue targets, and maintaining strong relationships with key clients and channel partners. You will be expected to develop and implement regional sales strategies aligned with company objectives, manage, mentor, and lead a team of Area Sales Managers/Sales Executives, and achieve monthly, quarterly, and annual sales targets. It will be crucial to monitor market trends, competitor activities, and customer preferences to identify opportunities and risks, as well as conduct regular sales meetings, performance reviews, and training sessions. In addition, you will be responsible for building and maintaining strong relationships with key customers and distributors, ensuring proper execution of marketing and promotional activities, and preparing and presenting sales forecasts, budgets, and performance reports. Collaboration with marketing, supply chain, and other departments will be necessary to ensure customer satisfaction and drive new customer acquisition and market expansion. This is a full-time position with benefits such as cell phone reimbursement, yearly bonus, and a day shift schedule. The work location will be in person at [Vishakhapatnam]. Interested candidates can share their CV via email at "hrfireandsafetyindia19@gmail.com".,

You will be responsible for onboarding new business clients, providing training and resources to help them understand our products and services. This includes strategically interacting with clients to grasp their business profile, conducting product tours over calls, and onboarding them into the CRM system. Collaboration with internal teams such as product and customer service is crucial to ensure all client needs are met during the onboarding process. Additionally, you will be identifying potential new clients and markets, developing targeted sales strategies to acquire new business, and striving to meet or exceed sales targets and KPIs through effective account management and sales techniques. Negotiating contracts and closing sales while maintaining a high level of client satisfaction will be part of your role. Proficiency in CRM, Customer Success, or Help desk tools is preferred. To excel in this role, you should possess skills in sales, account management, and customer relationship management. Excellent communication, critical thinking, and convincing skills are essential. The ability to handle pressure, along with being tech-savvy and quick to learn new products to explain them efficiently over calls, will be advantageous. Experience in onboarding procedures and sales strategies is beneficial, accompanied by excellent communication and negotiation abilities. Knowledge of the construction industry and market trends is a plus. You should be able to work effectively in a fast-paced environment and demonstrate proficiency in CRM software and MS Office. A Bachelor's degree in Business Administration or a relevant field is required.,

As the Manager for ICERTIS product implementations, you will be responsible for overseeing project management, customer relationships, planning, and financial aspects of the projects. You will lead a team of Lead Functional and Sr. Functional Consultants across various projects and locations. Your role will involve conceptualizing and implementing top-notch solutions to meet project objectives efficiently within specified scope, schedule, and effort. Additionally, you will manage system configuration and deployment activities across multiple engagements while nurturing internal consulting capabilities within the team across different domains and industries. Your input will be crucial in contributing to ICERTIS product roadmap based on customer feedback and implementation experiences. Furthermore, you will ensure compliance with company policies and processes within the team. To qualify for this role, you should have prior experience in implementing Contract Management/Supply Chain applications. Managing at least 5 full life cycle enterprise application implementations with end-to-end responsibility for program/project management is required. You must possess a deep understanding of project management phases, SDLC, and implementation methodologies. Proficiency in project planning tools like MS Project for creating detailed project plans, monitoring progress, and tracking is essential. Direct client engagement experience over multiple end-to-end implementations is a must. An engineering degree from a reputable institute is mandatory, while an MBA in a related field will be advantageous. Excellent communication skills, both written and oral, along with strong interpersonal skills are necessary to develop peer-to-peer relationships with client counterparts. Icertis is recognized as the global leader in AI-powered contract intelligence, offering a platform that transforms contract management by providing customers with valuable insights and automation to drive revenue growth, cost control, risk mitigation, and compliance. Trusted by over one third of the Fortune 100, Icertis operates in 90+ countries, enabling businesses to realize the full potential of millions of commercial agreements. The Icertis team is committed to being at the forefront of contract intelligence, driven by the FORTE values - Fairness, Openness, Respect, Teamwork, and Execution. These values underpin all interactions with employees, customers, partners, and stakeholders, reflecting the company's dedication to becoming the world's leading contract intelligence platform while upholding ethical and collaborative practices.,

-Process - Bank Of India Inbound process -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 15K CTC -ROI - HR and Ops only Required Candidate profile Qualification :- Graduates or Graduation perusing Apply Now! Call or WhatsApp your CV to: HR Prathmesh – 9607404867 Interviews booking fast—don’t miss out!

Role & responsibilities Answer customer queries professionally through all the servicing channels and provide information / resolutions within the specified turnaround time. Record and categorize all customer interactions. Interact with internal department for query resolution, maintain regular follow-ups. Provide regular updates to the Customer for attempted open cases. Adhere to the servicing escalation matrix so that specified TATs are achieved. Preferred candidate profile Graduation. 0-1 year of experience. Good written and Verbal communication skills Experience with Similar Background Interested candidate can share their updated CVs at neha.singh@sharekhan.com or can directly connect on 8655403320

Business Planning and Execution Drive business performance in alignment with business plan for prime vertical to deliver defined topline targets Conducting weekly meetings with teams for cascading business plan & provide them with inputs to achieve agreed topline and focus on preferred LOBs Implement local R&R and contests for the team to ensure focus on deliverables and drive business Plan & deliver training to enhance technical capabilities of team to ensure they are equipped to drive business with intermediaries Support and Guide the team in Identification Top agents from competition and influencing them to do business with BAGIC Intermediaries management Support intermediaries by recommending focus areas/ target segments and guide them to maximize revenue generated for BAGIC Drive campaigns/ trainings/ league programs for intermediaries to develop their knowledge and enhance their sales capabilities Conduct joint field calls with intermediaries to support them in closing business, Conduct meetings with intermediaries for evaluating and increasing the IMDswallet share as well as business mix with a focus on profitability Assessing and exploring reasons for low performance of potential IMDs and provide enablers for an improved delivery Mandatory Skills Industry Understanding & Competitive Awareness; Product Knowledge; Sales Execution; Customer Relations Show

hackajob is collaborating with J P Morgan to connect them with exceptional tech professionals for this role, This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions, As a Manager of Software Engineering at JPMorgan Chase within the Digital Workflows (ServiceNow Development) organization, you will lead a custom ServiceNow technology infrastructure hardware asset management application team You will manage day-to-day implementation activities by identifying and escalating issues and ensuring your teams work adheres to compliance standards, business requirements, and tactical best practices, Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the teams work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Hans the ability to effectively prioritize and execute, Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary, Ability to multi-task across projects/initiatives and deliver according to time commitments, Ability to collaborate across multiple teams to agree on designs and implementation plans, Experience Leading a Development Team With Strong Scripting Skills, Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience In addition, demonstrated coaching and mentoring experience, Understanding of best practice configuration principles within ServiceNow and adept understanding of the balance between configuration/customization and risks posed to the platform Advanced ServiceNow certification such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Hands-on experience leading a team configuring on the ServiceNow Platform, Certified ServiceNow software engineer with excellent customer relationship skills, based in Bangalore, Experience leading technology projects and managing technologists, Proficient in automation and continuous delivery methods, Proficient in all aspects of the Software Development Life Cycle, Ability to contribute to and lead projects following Agile or Scaled Agile methodologies, Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, Preferred Qualifications, Capabilities, And Skills In-depth knowledge of the financial services industry and their IT systems Show

About Rentokil PCI About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price i

Technical Sales Representative Apply Now Skills : Industrial Sales/ Good Communication/ Pleasant Per Experience : 1 To 2 Years Education : Diploma in Mechanical Electrical/ electronic Communication Location : Bhiwadi, Rewari

Customer Success Executive Bangalore, India ABOUT US IDS Next is Asia s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability. RESPONSIBILITIES Handling customer queries and responding via email, phone, and chats. Implementing IDS Next s products for hotel customers both remotely and onsite. Training end-users (hotel-based customers) on our products. Completing the projects within the estimated timeline. Internal and External coordination for the projects. Be well-read on company policies and the website for FAQs or policy-related answers. Maintain good customer relations. Meet personal targets and work towards meeting team targets. Identify and escalate issues to supervisors. Provide product support and service to customers post-implementation. Adhering to the defined processes of the organisation. SKILLS 2-3 years of experience in hotel operations, preferably Front Office, Reservations & Food and Beverage departments. Knowledge of any hotel PMS/POS systems. Good knowledge of computer systems. Customer-oriented attitude with professionalism. Strong multi-tasking skills, time management skills, and intent on achieving targets. Excellent communication (both written & spoken) and listening skills with good command of the English language. Ability to travel on customer needs.

Responsibilities: * Manage online orders & deliveries * Resolve customer complaints promptly * Build strong relationships with customers * Provide exceptional after-sales service * Handle customer queries via email/chat Accessible workspace Women internal network Men as advocates of gender diversity

Dreamplus colonizers and Developers private limited is looking for Sr. CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunitiesCollaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experienceMonitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

Aashana is looking for Customer Relationship Management to join our dynamic team and embark on a rewarding career journey Manage client interactions to strengthen long-term partnerships Resolve issues and ensure satisfaction across customer journeys Analyze customer feedback for continuous improvement Utilize CRM tools to track performance and engagement

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

Versatile India Services Pvt. Ltd. is looking for Business Manager to join our dynamic team and embark on a rewarding career journey A Business Manager is responsible for overseeing the day-to-day operations of a company or organization Their main objective is to ensure that the business runs smoothly, achieves its goals and meets its financial targets Here is a list of key responsibilities for a Business Manager: Develop and implement business strategies: The Business Manager will work with the management team to develop and implement effective strategies that align with the organization's goals and objectives Operations management: The Business Manager is responsible for ensuring that all operations are running smoothly and efficiently, including production, distribution, and customer service Human resources management: This includes recruiting, training and managing staff, as well as creating a positive workplace culture Risk management: The Business Manager must identify potential risks to the business and develop strategies to mitigate these risks Customer relationship management: The Business Manager is responsible for maintaining strong relationships with customers and ensuring customer satisfaction Market analysis: The Business Manager must stay up-to-date with industry trends and market conditions to make informed decisions about the business Negotiations: The Business Manager may be required to negotiate contracts, prices and deals with suppliers, partners and customers The ideal candidate for a Business Manager position should have excellent leadership and organizational skills and relevant experience in business management

Monitoring Business Plan and Meeting Sales Targets Customer Relationship Module (CRM) Coordinating with customers for receiving monthly schedules and establish 100% fulfillment Understand the share of business with customers & increase the business share. Handling RFQs, Quote preparation & price settlement, Negotiation skills Sales & Administration Payment collections & Reconciliation Requirements B2B Sales especially from Tier2 / Automotive Industry / Die Casting / Foundry Hands on experience in handling Automotive OEMs & Tier1 customers Preparation of Business Plan & Meeting the sales targets Raw Material price monitoring & applying the costs for

":" Responsibilities: To manage specific set of customers identified by SNS. Proactively schedule and meet customers. Meeting shall be both Onsite & Remote. Understand if any gaps in SNS service quality. Identify Opportunities where SNS can improve service delivery. Identify Opportunities where new solutions or services can be positioned. Proactively take steps to resolve any gaps by co-ordinating with SNS Team & Customers. Always Ensure healthy communication between SNS & Customers. Ensure Proactive updates communication across all stakeholders. Periodic Presentation to Customer about rendered SNS services. Requirements Educational Qualification: Any bachelors degree Experience: 2-3 Years Experience in similar role Other Key Requirements: Good communication in local language and English. Professional Outlook. Good Working Knowledge in Microsoft Office Applications such as Word, Excel, PowerPoint. Interpersonal Skills. Benefits Flexible Work Environment (leave benefits, remote options). Health & Accident Insurance Coverage. Remuneration above par with industry standards for performers. Attractive performance based incentives. PF / ESI / Gratuity Benefits. Company-paid CUG SIM card. Skill Development & Growth Opportunities. POSH Certified Organization.

Asst. Restaurant Manager - Hotel & Hospitality Industry Roles and Responsibilities Get ready all 3 areas - Dine in , Take away , Home delivery Floor plan team allocation and Team Briefing Take ownership of Assigned Processes , team follows the operating process with full interest and Integrity Manage team's Leave plan ,Manage attendance discipline Handle guest queries , complaints , grievances Check Server , POS , Dashboard , Printer ,Tabs to get ready for the show team training and on the job evaluation Team retention , good staff culture , motivating culture work planning through disciplined processes Cash audits daily identify and improve staff performance gaps identify and improve process gaps to eliminate operations gap leads to unhappy guests Maintain uniform safety and grooming standard Motivated team to achieve best sales outcome , Understand staff problems . Support Marketing and PR plan New menu training and effective implementation in order to take it to guests in a best possible way. Cash management and cash audits , proper day end activity with full process integrity Proper tracking of Tips and distribution to staff Collectively with the help of all duty managers ,find ways to reach out to every single guest during busy hours , be it guest at the dine in or at the gate , constant tracking and effective crowd management methods . Handle Police , BMC , Local authorities using smart techniques , Resolve neighborhood issues Desired Candidate Profile Education: Graduate. Required Skills: 5 + years of relevant experience in Restaurant Well groomed and pleasant Perks and Benefits Negotiable Share me your updated resume - hrm2peoplealliance@gmail.com

Walk In Axis Bank - VKYC Officer Mumbai Vileparle Contact : Ganesa Subramanian Number : 8056659888 (Whatsapp only ) share cv to this number Video KYC (VKYC) officer immediate JOINERS PREFERRED (max 20 - 30 days notice period only can apply) Mention Ganesa HR on top of your resume Job description Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the completing the Video based KYC norms to help the customer be digitally on-boarded, and should possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products. The VKYC Officer uses digital skills, operational knowledge and impactful client interactions to deliver on the promise of accurate and compliant VKYC for the customer and ensuring a pleasant journey in digital on boarding process, also exploring for any other up sell/cross-sell opportunities wherever possible. Key Responsibilities: Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customers product basics and mandatory features, advising clients on simple and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards. Utilize effectively all applications, tools, and databases used to process transparent end to-end client support. Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Qualifications: Optimal qualification for success on the job is: 2+ year of experience in BFSI industry, preferably in a phone/video banking/telesales setup. Prior experience is Banking ops/Sales preferred but not mandatory. Minimum of 15 Years of formal Education. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficient with systems related to Banking transactions and services and simple resolutions for video connects thru different devices. Strong willingness to work in a digital-banking setup Teamwork, verbal and written excellence, resilience and highly motivated. Must be flexible and understanding in a challenging and ever-changing environment Excellent communication skills both written and verbal es Preferred candidate profile Perks and benefits

To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined Bringing Escalations to senior management timely Improve customer service at training centres by monitoring & also physically auditing the centre , Proactively checking & monitoring customer satisfaction & ensuring timely resolutions Prepares customer care performance reports as defined from time to time , Deal with irate customers tactfully & in a polite manner Communicating with customers on e mail , phone & in person Show