Customer Relationship Executive (CRE)

## Urgent ## Customer Relationship Executive: ##

Job Title : Customer Relationship Executive
Experience : 1 to 4 Years
Location : Salem
Immediate Joiner Preferred

Key Responsibilities:

• Sales and Business Development:
• Achieve collection targets for assigned streams.
• Lead Generation:

Generate leads through cold calls and various activities.Attend walk-in inquiries and provide counseling for various products.Convert inquiries into enrollment or revenue opportunities.Work on upgrades for existing students and referrals.Conduct follow-ups for telephonic/online inquiries.Maintain good conversion rates (with an average of 80% across the state).Ensure timely collection of student fees and manage follow-ups.Achieve weekly, monthly, quarterly, and yearly revenue targets for assigned products.Regularly update and maintain the database through calls.Coordinate with Area Office for maintenance and related activities.Maintain sales records and regularly update sales figures and reports.Participate in in-house marketing activities and sales promotions.Prepare daily, weekly, and monthly reports and analyze data for performance improvements.

• Walk-ins and Counseling:
• Conversion of Inquiries:
• Captive Students and Referrals:
• Follow-Ups:
• Maintaining Conversion Rates:
• Fee Collections:
• Revenue Targets:
• Database Maintenance:
• Coordination:
• Record Keeping & Reporting:
• Marketing & Promotions:
• Reporting & Analysis:

Job Type: Full-time

Pay: From ₹15,000.00 per month

Language:

• English (Preferred)

Work Location: In person