Customer Relationship Executive (CRE) Female - Pre Sales - Real Estate

Job Description

Key Responsibilities: Welcome and assist walk-in clients at the site or office. Handle inbound and outbound calls to address client inquiries. Maintain a strong follow-up routine with prospective and existing clients. Provide accurate project information, pricing, and updates to clients. Coordinate with the sales and documentation teams to ensure a smooth transaction flow. Maintain a detailed record of client communications and updates in CRM. Organize and support client site visits as needed. Handle customer complaints and ensure timely resolution. Build strong relationships with clients to encourage repeat and referral business. Assist in post-sales documentation and client handholding until registration/handover. Requirements: Gender: Female candidates preferred. Education: Any Graduate (Preferred: BBA/B. Com/MBA). Experience: Minimum 1 year in customer-facing roles; real estate industry experience is highly desirable. Excellent communication and interpersonal skills. Pleasing personality with a customer-first attitude. Proficiency in MS Office and CRM tools. Job Types: Full-time, Permanent Pay: ₹9,643.21 - ₹29,762.24 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 9751110296