174 Customer Relations Jobs - Page 7

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools

Description We are seeking a dynamic and results-oriented Regional Business Head to oversee our operations in India. The ideal candidate will be responsible for driving growth and managing our regional sales team to achieve business objectives. Responsibilities Develop and implement regional business strategies to achieve company goals. Manage and lead the regional sales team, providing guidance and support. Analyze market trends and customer needs to identify new business opportunities. Establish and maintain relationships with key clients and stakeholders. Monitor and report on regional performance against targets and KPIs. Collaborate with cross-functional teams to enhance product offerings and customer satisfaction. Conduct regular market research to stay ahead of industry trends. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 3-7 years of experience in a business development or sales role, preferably in a regional capacity. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in data analysis and market research techniques. Ability to develop strategic plans and execute them effectively. Strong negotiation and relationship-building skills. Understanding of financial metrics and business acumen.

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools

Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools

This job is provided by apna.co Job Title: Life Insurance Manager/Provisional Distribution Manager We are looking for a highly motivated and results-driven individual for Life Insurance Manager/Distribution Manager in our team The ideal candidate will be responsible for managing and growing our distribution network, developing and executing business strategies, and achieving sales targets. Key Responsibilities: Manage and grow the distribution network Develop and execute business strategies to achieve sales targets Build and maintain relationships with channel partners and customers Identify and capitalize on new business opportunities Analyze market trends and competitor activity Ensure compliance with regulatory requirements and company policies Desired Skills And Qualifications: Graduate/Postgraduate degree in any discipline Open for Freshers & Experienced Excellent communication, interpersonal, and leadership skills Strong analytical and problem-solving skills

This job is provided by apna.co Prospecting and generating new business through leads and referrals. Presenting and selling insurance policies to potential clients. Advising clients on the best insurance policies that suit their needs. Maintaining client relationships and managing customer inquiries. Following up on leads and renewals. Keeping updated on industry trends and changes in insurance products.

Manage solar site execution, quality checks, and team coordination. Liaise with government departments, ensure timely project delivery, and handle client interactions. Maintain site reports and compliance. To apply, call 9251656993; 78510 80400 Perks and benefits Insurance Travel Reimbursements

We are seeking a dynamic and experienced Sales Executive with minimum 3-5 years experience with strong sales background. The ideal candidate should have a proven track record of achieving sales targets and driving revenue growth with excellent communication and negotiation skills, with the ability to build and maintain relationships with clients and stakeholders. Company : Heavy Equipment Rentals & Transportation Skills and Qualifications Bachelor's degree in Business, Marketing, or a related field. 3-5 years of experience in sales, preferably in a similar industry. Strong communication and interpersonal skills. Proficient in MS Office Suite and CRM software. Ability to work independently and as part of a team. Excellent negotiation and closing skills. Salary : SAR 3,000 - 4,000 Accommodation : Included in Package Duty Hrs: 10 hrs per day (which include one hour lunch break) Gulf Exp. will be an added advantage India LMV driving license is must and if they have KSA driving license, it will be an added advantage Interested candidates kindly share your updated CV + Education Certificate + Experience Certificate + Passport Copy + Passport Size Photo in Single PDFat [HIDDEN TEXT] / Whats app +91 9082953133

Job Summary: We are seeking a detail-oriented and proactive Back Office Sales Representative to join our team. This role is critical in ensuring seamless execution of customer purchase orders (POs), managing end-to-end customer requirements, and providing strong support to the sales team. The ideal candidate will be responsible for maintaining excellent customer relationships, ensuring customer satisfaction, and driving repeat business through timely and accurate order processing and follow-ups. Key Responsibilities: Customer Order Management: Process and execute all customer purchase orders (POs) accurately and on time. Coordinate with internal departments (logistics, finance, production, etc.) to ensure timely fulfillment of customer orders. Track and monitor order status and proactively communicate updates to customers. Customer Relationship Management: Serve as the main point of contact for day-to-day customer inquiries and requirements. Resolve issues related to orders, deliveries, invoices, or returns promptly and professionally. Build strong relationships with customers to ensure satisfaction and repeat business. Sales Support: Support the front-line sales team by preparing quotations, maintaining customer records, and generating sales reports. Encourage ongoing sales by understanding customer needs, identifying upselling or cross-selling opportunities, and offering appropriate solutions. Collaborate with the sales team to develop and implement customer engagement strategies. Documentation & Compliance: Maintain accurate and updated records of customer interactions, order details, and transaction history. Ensure adherence to company policies, pricing guidelines, and credit terms. Requirements: Bachelor's degree in Business Administration, Commerce, or a related field. 2+ years of experience in a similar back-office sales or customer support role. Proficient in MS Office (Excel, Word, Outlook); experience with ERP or CRM systems is a plus. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Problem-solving attitude and a customer-first mindset. Preferred Qualifications: Experience in industrial, manufacturing, or B2B sales environment. Familiarity with order-to-cash cycle and customer account management.

Description We are seeking a motivated and results-driven Territory Business Manager to join our team in India. The successful candidate will be responsible for managing sales activities within a designated territory, driving business growth, and maintaining relationships with clients. Responsibilities Develop and implement sales strategies to achieve sales targets in the assigned territory. Build and maintain strong relationships with clients and key stakeholders. Conduct market research to identify new business opportunities and customer needs. Prepare and deliver presentations and product demonstrations to clients. Monitor and analyze sales performance metrics and adjust strategies as necessary. Collaborate with cross-functional teams to ensure customer satisfaction and support business objectives. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or a related field. 2-7 years of experience in sales or business development, preferably in the FMCG or pharmaceutical industry. Strong understanding of sales principles and customer relationship management (CRM) software. Excellent communication and interpersonal skills to effectively engage with clients and colleagues. Ability to analyze market trends and data to inform business decisions. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant software tools.

Business need: We are seeking a motivated and results-driven Sales Executive to join our growing team. The ideal candidate will be responsible for sourcing new clients, promoting loan products (such as LAP, business loans, and term loans), and driving revenue growth through strong customer relationships and market insight. Key Focus Area - LAP Sourcing Expertise Proven ability to acquire high-ticket LAP customer Credit Understanding knowledge of financials and property documents. Customer Relations Strong communication and negotiation skills. Market Penetration Experience across metro and Tier 2 markets. Target Achievement Consistently meets or exceeds sales targets. Channel Management Strong DSA network and relationship-building skills. Compliance Focus Knowledge of KYC, credit, and regulatory guidelines. Tech Proficiency Comfortable with CRM tools and digital sales platforms Credit. Roles and responsibilities: Identify and acquire new customers through field visits, referrals, and lead generation. Promote and sell NBFC loan products, focusing on SME clients Understand client financial requirements and recommend suitable loan solutions. Manage end-to-end sales lifecycle: prospecting, pitching, documentation, and follow-up. Build and maintain long-term customer relationships. Collaborate with internal teams to ensure smooth processing and disbursal. Achieve assigned monthly and quarterly sales targets. Stay updated with market trends, competitor offerings, and regulatory guidelines. Skills and experience: Bachelors degree required; Masters degree in Business, Finance, Marketing, or a related field is preferred. 3 years of sales experience in NBFCs, banks, or financial services preferred. Strong understanding of loan products (especially LAP and business loans). Excellent communication, negotiation, and interpersonal skills. Goal-oriented, self-motivated, and proactive in client engagement. Proficiency in CRM tools and MS Office is required.

Key Responsibilities: Lead Generation: Identify potential international customers through online research, databases, trade portals, exhibitions, and other sources. Maintain and update a database of potential leads. Initiate contact with prospects via email, calls, and online platforms. Follow-up: Regularly follow up with leads and existing inquiries to nurture relationships and convert them into business opportunities. Maintain a structured follow-up schedule and document all communication activities. Required Skills: Good communication skills (written and verbal) in English. Basic knowledge of international trade (Incoterms, shipping, payment terms). Strong organizational and follow-up skills. Qualifications: MBA in Marketing or Bachelor's/Master's in International Trade or Foreign Trade. Fresher or 12 years of experience in export sales coordination or a similar role is preferred.

Opening for Assistant Manager Service Job Location: - Mansa , Ahmedabad Qualification- Engineer Graduate or diploma in Refrigeration. Experience: 5 to 7 years experiences in service and Production of refrigeration products Job Description: - oversee the installation, maintenance, and repair of refrigeration equipment, including transport freezers, deep freezers, eutectic freezers, candy makers, and blast freezers. The ideal candidate will have extensive experience in refrigeration systems, strong leadership abilities, and a commitment to customer satisfaction. Lead and supervise a team of service technicians, ensuring high-quality service delivery and adherence to safety standards. Maintain strong relationships with customers, addressing service complaints promptly and suggesting product improvements to the production team. Monitor technician productivity, conduct performance evaluations, and provide feedback to enhance service efficiency and effectiveness. Please share your cv on unitedtechnical@uhr.co.in

- Devising sales strategies. - Training sales staff. - Set goals and mentor sales staff. - Maintaining positive customer relations. - Analyzing sales performance. - Meeting planned sales goals - Handling customer complaints and queries. - Monitoring performance of sales team members. - Prepare sales reports. - Knowledge of sales processes and techniques. - Motivate team members - 1 Year experience as a Sales Team Leader in Banking Process .

- Conducting market research to identify selling possibilities and evaluate customer needs - To prospect for new clients by networking, cold calling, researching or other means of generating interest from potential clients. - Responsible to generate targeted leads per day - Identify and call prospects and explain company product - Schedule meeting / demo, if directed by reporting manager - Follow up with the respective internal stake holders for lead closure / on boarding - Develop and maintain excellent relationships with clients and a positive reputation within the industry. - Act as an adviser to key customer stakeholders to drive product adoption. - Maintain strike rate for conversion of cold calls to prospective lead - MIS & Reporting as required by Reporting Manager - Lead/ database generation, cold calls / filed visits for client acquisition. - Collaborate with team members to achieve better results - Gather feedback from customers or prospects and share with internal teams.

1.Manage the sales pipeline, from lead generation to closing deals. 2.Set realistic and achievable sales goals. 3.Track and report on sales performance. 4.Identify and pursue new market opportunities. 5.Develop and implement new sales strategies. 6.Resolving customer complaints and issues. 7.Collaborating with other departments to align sales goals.

We are seeking a dynamic and experienced Assistant Manager - Sales for our Paint and Adhesive Applications division. The ideal candidate will possess an in-depth understanding of paint formulations, raw materials, and the latest industrial trends. This role demands strong communication skills, excellent customer relationship management, and a keen ability to analyze market trends, customer needs, and sales data. Key Responsibilities Product Knowledge Understand paint formulations, including resins, pigments, hardeners, solvents, and driers. Stay updated on industrial trends and advancements in paint and adhesive technology. Customer Relations Develop and maintain strong relationships with customers and industry professionals. Address customer complaints efficiently and ensure high levels of customer satisfaction. Sales and Marketing Analyze market trends, customer needs, and sales data to develop effective sales strategies. Promote and sell raw materials for paint and adhesive applications, including pigments, resins, binders, and hardeners. Knowledge of Manufacturing Process Preferably have a thorough understanding of the paint manufacturing process to better serve customers and provide technical support. Multi-tasking and Strategic Approach Manage multiple tasks simultaneously, including customer complaints and pricing strategies. Develop and implement effective pricing strategies to meet sales targets and maximize profits. Networking Skills Build and leverage a network of customers, industrial professionals, and stakeholders within the paint and adhesive manufacturing sectors. Participate in industry events and exhibitions to enhance company visibility and establish new business connections. Travel Willingness to travel extensively across India to meet customers and attend industry events. Qualifications and Skills Education:B.Sc Chemistry, B. Tech, Chemical Engineering, or a related field. Experience: Minimum of 3-5 years of experience in sales within the paint and adhesive industry. Knowledge :Strong knowledge of paint raw materials, including resins, pigments, hardeners, solvents, and driers. Skills Excellent communication and interpersonal skills. Ability to analyze market trends and sales data to drive business decisions. Proven track record of managing customer relationships and addressing customer complaints. Strong organizational skills and the ability to manage multiple tasks simultaneously. Ability to network effectively with customers and industry professionals. Desired Attributes Personal Qualities Self-motivated and result-oriented. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Proactive approach to identifying opportunities and solving issues.

Role: Senior Manager- Customer Relationship [CRM] Exp: 8+ Years Location: Sultanpur Delhi/ Gurugram Industry: Furniture & Interior Dcor Role Objective: We are seeking a dynamic and experienced Senior Customer Relationship Manager (CRM) to join our team in the high-end furniture and interior dcor industry. The ideal candidate will be a female professional with a strong track record in customer relationship management, sales support, and client satisfaction, specifically within the luxury furniture or interiors segment . Key Job Responsibilities: Build and maintain long-term relationships with existing and prospective clients. Manage the post-sale customer experience to ensure customer satisfaction and repeat business. Act as the main point of contact for VIP and high-end clientele. Handle escalations and resolve customer issues with empathy and efficiency. Coordinate with the sales, design, and delivery teams to ensure seamless execution of orders. Maintain a CRM database with up-to-date client information and interactions. Develop loyalty programs and customer retention strategies. Regularly gather customer feedback and relay insights to product and operations teams. Assist in showroom visits, design consultations, and event coordination when required. Preferred candidate profile: Minimum 8 years of proven experience in CRM or customer service roles within the furniture, luxury retail, or interior dcor industry. Strong interpersonal and communication skills. Excellen t organizational and multitasking abilities. Proficiency in CRM software and tools (e.g., Salesforce, Zoho CRM). A high level of emotional intelligence and customer empathy. Ability to work well under pressure and manage multiple clients simultaneously. Presentable, confident, and customer-centric attitude. Female candidates with a background in interior design or home dcor will be given preference. Strong network within the luxury furniture or interior industry is a plus.

Roles and Responsibilities: - Lead branch operations and ensure customer satisfaction. - Manage staff and achieve sales targets. - Ensure compliance and enhance customer relationships. Required Skills: - Leadership and team management. - Problem-solving and decision-making. - Communication skills. Key Skills: Branch Management, Team Leadership, Sales, Compliance, Customer Relations

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Role & responsibilities To create knowledge documents and build capability in the CRMs to ensure customer queries & issues are closed within the agreed TAT for the project. To work with the region CRM head to build team capability at the site and improve on the chosen parameters of efficiency & effectiveness. To monitor the CRMs performance and build capability to generate the targeted leads from the project for achievement of regional Lead generation target. To provide pro-active support to customers and do deeper customer engagements to achieve the targeted customer satisfaction targets for the site. To review the collection status on a weekly basis and push the team for recoveries. To scout for & appoint adequate number of service delivery partners to ensure delivery is as per timelines & BE defined standards. To identify & continuously build the capabilities required in each of the team members to help them perform better in their current role & future growth. To periodically do physical inspection of the unit & push for progress with site team to ensure that the unit gets handed over to the customer on time and with quality standards. Preferred candidate profile Responsible for leading end-to-end customer experience vertical for the site as per the defined policies and guidelines to ensure seamless customer experience. Need someone from reputed RE Developers with minimum 12-14 years of experience, majorly with RE developers.

Role & responsibilities @ OP: Resource Planning: - Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff. - Oversee Duty roster for SLMs & OPD CXEs - ensure correct mix of senior & junior staff & adherence. - Monitor leave and absenteeism to reduce impact on operations. - Ensure software and equipment functioning is optimal. - OP area is clean and welcoming. Operations: - Conduct daily briefing with the SLM & OP team appreciate good work, address issues, update them on new information. - Ensure all team members are aware of appointments for the day; consultant availability; specialties; new offers. - To be available in the OP areas during peak times. - Personally oversee VIPs arrangements as per their requirements. - Take Rounds in all OPDs especially during peak times; ensure cleanliness and freshness. - Ensure that customers are comfortable at all times, delays are handled proactively as per standard. - Keep track of SLM conversions; bed booking and follow ups. - Oversee all health check packages conversions. - Oversee all internal marketing events to maximize productivity. - Meet Consultants regularly , work closely with them and keep track of their requirements. - Regularly share customer feedback with respective doctor. - Track customer complaints, ensure the escalation matrix is adhering to TAT’s, personally ensure closure of issues. - Interface with Corporate for all activities at Unit; initiatives towards quality improvement. - Ensure adherence to all SoP’s; department compliance for certifications, audits, awards assessments. - Ensure accuracy and timely submission of all standard reports - daily , monthly. @ IP: - Meet the new admissions. - Take rounds ; meet all patients their attenders and ensure well-being. - Track issues reported and closure status as per TAT – expedite pending issues. Financial: - Ensure all diagnosis / consultations are accounted for in HIS. - Responsible for accurate daily billing and collection of OPD & IPD Responsible for seamless Customer Experience at the facility; adherence to all SoP’s @ OP: Resource Planning: - Ensure shifts are manned as per expected footfall; correct mix of senior/ junior staff. - Oversee Duty roster for SLM’s & OPD CXE’s - ensure correct mix of senior & junior staff & adherence. - Monitor leave and absenteeism to reduce impact on operations. - Ensure software and equipment functioning is optimal. - OP area is clean and welcoming. Operations: - Conduct daily briefing with the SLM & OP team – appreciate good work, address issues, update them on new information. - Ensure all team members are aware of appointments for the day; consultant availability; specialties; new offers. - To be available in the OP areas during peak times. - Personally oversee VIPs arrangements as per their requirements. - Take Rounds in all OPDs especially during peak times; ensure cleanliness and freshness. - Ensure that customers are comfortable at all times, delays are handled proactively as per standard. - Keep track of SLM conversions; bed booking and follow ups. - Oversee all health check packages conversions. - Oversee all internal marketing events to maximize productivity. - Meet Consultants regularly , work closely with them and keep track of their requirements. - Regularly share customer feedback with respective doctor. - Track customer complaints, ensure the escalation matrix is adhering to TAT’s, personally ensure closure of issues. - Interface with Corporate for all activities at Unit; initiatives towards quality improvement. - Ensure adherence to all SoP’s; department compliance for certifications, audits, awards assessments. - Ensure accuracy and timely submission of all standard reports - daily , monthly. @ IP: - Meet the new admissions. - Take rounds ; meet all patients their attenders and ensure well-being. - Track issues reported and closure status as per TAT – expedite pending issues. Financial: - Ensure all diagnosis / consultations are accounted for in HIS. - Responsible for accurate daily billing and collection of OPD & IPD. - Ensure no revenue leakage; discounts are followed as per policy; follow up on outstandings /dues. - Responsible for Insurance submission, recovery & disallowance. Responsible for Outstanding Service Experience Delivery: - Ensure self & team is well-groomed as per standard; maintain discipline and decorum. - Responsible for the implementation of the Service Vision – ensures service experience creates customer delight. - Focuses on enhancing customer experience, through personal interaction and involvement in fulfilling their expectations. - Offers suggestions that strengthen the service offering, based on real-time understanding of gaps. - Coordinates with all departments to ensure customers are comfortable and services are as per standard; issues are resolved within TAT. Consultant Relationship: - Has a good relationship with consultants builds rapport and works well with them. Team Management: - Provides strong leadership and direction; inspires team to perform exceptionally. - Hires the right fit – functional skills and service attitude are aligned. - Induction of new hires : effective department induction; complete understanding of processes. - Manages performance: builds and grows talent through training, learning and on job assignments. - Plans and implements training & upskilling. - Evaluates performance and advances the professional development of team. - Builds competent 2nd line. - Ensure team discipline and adherence to policy and guidelines. - Ensures team well-being, retention and commitment; provides counselling and guidance. - Champions programs that appreciate, recognize and reward outstanding service. - Involved actively in Welfare activities, working with HR & other departments to build a caring work environment for all. Preferred candidate profile - Good Interpersonal Skills; team player; dependable; patient - Empathic, communicating effectively ,connects well with all stakeholders - Fluency in English and Regional language - Strong leadership skills : ability to influence , focused and capable of successfully meeting goals - Logical thinker, makes decisions smartly and quickly - Passionate about driving Outstanding Service, enable team to excel, understands customers & enjoys assisting them - Eye for detail; accurate and thorough in follow up and completion of tasks - Works well under pressure, maintains calm; seeks to resolve situations gracefully