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Customer Relations Executive

Customer Relations Executive

Linchpin Technologies

1 - 2 years

1 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Customer Support Blended Process Us Process Customer Service Non Voice Process Solving Queries Customer Satisfaction

Work Mode

On-site

Job Type

Full Time

Job Description

Handle inbound and outbound customer queries over calls Deliver excellent service in a full voice-based support environment Assist customers with insurance-related inquiries and issues Identify customer needs and upsell relevant insurance products or services Ensure customer satisfaction and retention through effective communication Role Details: Role: Customer Success Associate Industry: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Candidate Profile: Strong verbal communication and persuasion skills Comfortable with voice process and upselling targets Ability to manage and resolve queries effectively Prior experience in customer service or insurance (preferred but not mandatory) Willingness to work in a dynamic, customer-focused environment

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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