Customer Relation Officer

0 years

1 - 2 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1. Customer Handling

Greet walk-in customers and understand their needs.

Explain product features, variants, specifications, and pricing.

Conduct vehicle walkaround to showcase features and benefits.

Offer test rides and collect feedback.

2. Lead Management

Follow up on enquiries received via phone, website, or referrals.

Maintain enquiry register and update CRM software regularly.

Call and invite prospects for showroom visits or test rides.

3. Post-Sales Follow-up

Call customers post-delivery to ensure satisfaction.

Remind about free service schedules and customer referral offers.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid time off
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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