Customer Relation Executive Vacancy is available in TVS Adoor Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Customer Handling Greet walk-in customers and understand their needs. Explain product features, variants, specifications, and pricing. Conduct vehicle walkaround to showcase features and benefits. Offer test rides and collect feedback. 2. Lead Management Follow up on enquiries received via phone, website, or referrals. Maintain enquiry register and update CRM software regularly. Call and invite prospects for showroom visits or test rides. 3. Vehicle Sales Process Assist customers in selecting the right model, color, and variant. Share finance, insurance, and exchange options. Prepare and explain quotations. Help in booking the vehicle and collecting necessary documents. 4. Documentation & Coordination Coordinate with the finance and insurance team for approvals. Submit customer KYC, booking forms, and registration documents. Keep records of all transactions and file paperwork properly. 5. Delivery Process Ensure vehicle is PDI-cleared and delivery-ready. Assist in vehicle handover and explain features again. Take delivery photo, get feedback, and collect acknowledgment form. 6. Sales Targets & Reporting Achieve daily/weekly/monthly sales targets. Attend daily morning meetings and update the sales board. Report to Team Leader or Sales Manager with performance updates. 7. Post-Sales Follow-up Call customers post-delivery to ensure satisfaction. Remind about free service schedules and customer referral offers. 8. Showroom Maintenance Ensure display vehicles are clean and properly arranged. Keep marketing materials, brochures, and price lists updated. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Education: Secondary(10th Pass) (Preferred) Work Location: In person
Customer Relation Executive Vacancy is available in TVS Adoor Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1.S ales Planning and Target Achievement 2. Customer Interaction and Relationship Building 3. Showroom Operations 4. Marketing and Promotions 5. Customer Feedback and Follow-up Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Secondary(10th Pass) (Preferred) Work Location: In person
1. Customer Handling Greet walk-in customers and understand their needs. Explain product features, variants, specifications, and pricing. Conduct vehicle walkaround to showcase features and benefits. Offer test rides and collect feedback. 2. Lead Management Follow up on enquiries received via phone, website, or referrals. Maintain enquiry register and update CRM software regularly. Call and invite prospects for showroom visits or test rides. 3. Vehicle Sales Process Assist customers in selecting the right model, color, and variant. Share finance, insurance, and exchange options. Prepare and explain quotations. Help in booking the vehicle and collecting necessary documents. 4. Documentation & Coordination Coordinate with the finance and insurance team for approvals. Submit customer KYC, booking forms, and registration documents. Keep records of all transactions and file paperwork properly. 5. Delivery Process Ensure vehicle is PDI-cleared and delivery-ready. Assist in vehicle handover and explain features again. Take delivery photo, get feedback, and collect acknowledgment form. 6. Sales Targets & Reporting Achieve daily/weekly/monthly sales targets. Attend daily morning meetings and update the sales board. Report to Team Leader or Sales Manager with performance updates. 7. Post-Sales Follow-up Call customers post-delivery to ensure satisfaction. Remind about free service schedules and customer referral offers. 8. Showroom Maintenance Ensure display vehicles are clean and properly arranged. Keep marketing materials, brochures, and price lists updated. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Education: Secondary(10th Pass) (Preferred) Work Location: In person
1. Customer Handling Greet walk-in customers and understand their needs. Explain product features, variants, specifications, and pricing. Conduct vehicle walkaround to showcase features and benefits. Offer test rides and collect feedback. 2. Lead Management Follow up on enquiries received via phone, website, or referrals. Maintain enquiry register and update CRM software regularly. Call and invite prospects for showroom visits or test rides. 3. Post-Sales Follow-up Call customers post-delivery to ensure satisfaction. Remind about free service schedules and customer referral offers. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
1. Morning Preparation Open the service reception area and ensure cleanliness and readiness for customers. Check the day’s appointment list in the job card system/DMS. Coordinate with the Workshop Manager/Service Manager for workload planning. 2. Customer Reception & Job Card Creation Greet customers promptly and professionally. Listen to customer complaints and note down concerns accurately. Prepare Job Cards in the TVS DMS with all necessary details (vehicle info, customer details, job requirements). Explain the service scope, estimated time, and cost. Get customer signatures for approval. 3. Vehicle Inspection & Service Estimation Perform a quick visual inspection of the vehicle in front of the customer. Suggest additional recommended services or repairs as per TVS guidelines. Provide an estimated delivery time and keep the customer informed about delays if any. 4. Coordination with Workshop Assign jobs to mechanics as per skill and workload. Communicate clearly about the customer’s complaints and instructions. Track the job progress throughout the day. 5. Updating Customers Call or message customers if extra work is found, explaining the reason and cost. Inform customers of delays or changes in delivery timing. 6. Vehicle Delivery Inspect completed work before delivery. Explain the work done and any parts replaced. Prepare the final bill in the DMS and collect payment (or direct to cashier). Handover the vehicle with courtesy, ensuring the customer is satisfied. 7. Post-Service Follow-up Call customers after 2–3 days to ensure vehicle performance is satisfactory. Record feedback in the CRM/DMS system. 8. Daily Reports & Closing Update job status and close all job cards. Submit daily service reports to the Service Manager. Plan pending jobs for the next day. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
Experienced Candidates can apply Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Morning Preparation Report on time in TVS uniform and ID card. Attend morning briefing with the Sales/Marketing Manager to discuss: Ongoing campaigns. Day’s marketing targets. Event or field activity plans. Check stock availability and current offers. --- 2. Lead Generation Activities Visit potential customer locations (colleges, offices, markets, rural areas). Distribute flyers, brochures, and promotional materials. Conduct door-to-door or spot marketing activities as per plan. Collect enquiry details (name, contact, vehicle interest) for follow-up. --- 3. Digital & Telemarketing Post offers and product highlights on social media groups/pages. Respond to online inquiries from Facebook, Instagram, WhatsApp, or dealership website. Call past and potential customers to inform about new models, finance schemes, and events. --- 4. Event Participation & Promotion Support mall displays, roadshows, bike rallies, and campus events. Set up banners, standees, and branding material at event locations. Engage with visitors, explain features, and collect leads. --- 5. Coordination with Sales Team Share collected leads with Sales Executives for follow-up. Get updates from Sales Executives on lead status. Assist in customer conversion during campaigns. --- 6. Local Networking Build connections with local influencers, business owners, and institutions for bulk or referral sales. Promote showroom offers in local WhatsApp groups and communities. --- 7. End-of-Day Reporting Submit daily report with: Leads generated. Activities done. Conversions achieved from past leads. Update marketing activity log and plan for the next day. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Customer Handling Greet walk-in customers and understand their needs. Explain product features, variants, specifications, and pricing. Conduct vehicle walkaround to showcase features and benefits. Offer test rides and collect feedback. 2. Lead Management Follow up on enquiries received via phone, website, or referrals. Maintain enquiry register and update CRM software regularly. Call and invite prospects for showroom visits or test rides. 3. Vehicle Sales Process Assist customers in selecting the right model, color, and variant. Share finance, insurance, and exchange options. Prepare and explain quotations. Help in booking the vehicle and collecting necessary documents. 4. Documentation & Coordination Coordinate with the finance and insurance team for approvals. Submit customer KYC, booking forms, and registration documents. Keep records of all transactions and file paperwork properly. 5. Delivery Process Ensure vehicle is PDI-cleared and delivery-ready. Assist in vehicle handover and explain features again. Take delivery photo, get feedback, and collect acknowledgment form. 6. Sales Targets & Reporting Achieve daily/weekly/monthly sales targets. Attend daily morning meetings and update the sales board. Report to Team Leader or Sales Manager with performance updates. 7. Post-Sales Follow-up Call customers post-delivery to ensure satisfaction. Remind about free service schedules and customer referral offers. 8. Showroom Maintenance Ensure display vehicles are clean and properly arranged. Keep marketing materials, brochures, and price lists updated. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
1. Morning Preparation Arrive on time in TVS uniform with ID card. Attend morning briefing with Service Manager to get: Due/overdue service customer list from DMS/CRM. Special focus jobs (AMC, warranty, free service). Previous pending follow-up list. Check availability of service slots for the day and week. --- 2. Service Appointment Calling Call customers whose vehicles are due or overdue for service. Follow the TVS-approved calling script to ensure consistency. Explain: Service due details (km/date). Current offers or seasonal campaigns. Benefits of timely service (warranty validity, performance, mileage). Offer pickup & drop service if available. --- 3. Appointment Conversion Book confirmed appointment slots in DMS with date and time. Send confirmation SMS/WhatsApp to the customer. Coordinate with Service Advisors to avoid overbooking. For customers who refuse, politely record the reason for future follow-up. --- 4. Midday Follow-Ups Call customers scheduled for today’s service to confirm their arrival. Follow up with no-show customers to reschedule. Push service slot offers during low-traffic days to fill capacity. --- 5. Coordination with Workshop Share next day’s confirmed appointment list with Service Advisors. Inform the workshop team about expected load for manpower planning. --- 6. End-of-Day Closing Update call tracker/DMS with: Total calls made. Appointments booked. Conversion percentage. Non-conversion reasons. Submit daily activity report to the Service Manager. Prepare the call list for the next day. Job Type: Full-time Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Morning Preparation Report to work on time and mark attendance. Wear proper TVS uniform, ID card, and safety gear. Attend the morning briefing with the Service Manager/Workshop Manager to know the day’s workload. Check assigned job cards and prepare tools. 2. Vehicle Reception & Initial Check Receive the vehicle from the Service Advisor or Supervisor. Review the job card for customer complaints and requested services. Conduct a quick physical inspection to note visible issues or damages. 3. Service & Repair Work Carry out routine services (oil change, filter replacement, brake check, etc.). Perform repairs (engine work, clutch, electrical, suspension, etc.) as per job card. Follow TVS service SOPs and use only recommended tools and parts. Ensure proper torque settings and quality checks. 4. Communication Inform the Supervisor/Service Advisor if additional work is required. Seek approval before carrying out extra repairs. Update progress to the Workshop Controller if assigned. 5. Quality Check & Trial After completing the job, re-check all work done. Ensure no tools, waste, or old parts are left on the vehicle. Report for final inspection/trial by the Supervisor or Service Advisor. 6. Handover & Documentation Return the job card with remarks about work done. Submit replaced parts for warranty or scrap. Maintain cleanliness of the work bay. 7. End of Day Return tools to the tool room. Clean the workspace and dispose of waste as per workshop policy. Attend the closing briefing to review performance and plan for pending jobs. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
We have new opening as Assistant Sales Manager at our new branch Located in Adoor Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Work Location: In person
1. Customer Handling Greet walk-in customers and understand their needs. Explain product features, variants, specifications, and pricing. Conduct vehicle walkaround to showcase features and benefits. Offer test rides and collect feedback. 2. Lead Management Follow up on enquiries received via phone, website, or referrals. Maintain enquiry register and update CRM software regularly. Call and invite prospects for showroom visits or test rides. 3. Post-Sales Follow-up Call customers post-delivery to ensure satisfaction. Remind about free service schedules and customer referral offers. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
1. Morning Preparation Open the service reception area and ensure cleanliness and readiness for customers. Check the day’s appointment list in the job card system/DMS. Coordinate with the Workshop Manager/Service Manager for workload planning. 2. Customer Reception & Job Card Creation Greet customers promptly and professionally. Listen to customer complaints and note down concerns accurately. Prepare Job Cards in the TVS DMS with all necessary details (vehicle info, customer details, job requirements). Explain the service scope, estimated time, and cost. Get customer signatures for approval. 3. Vehicle Inspection & Service Estimation Perform a quick visual inspection of the vehicle in front of the customer. Suggest additional recommended services or repairs as per TVS guidelines. Provide an estimated delivery time and keep the customer informed about delays if any. 4. Coordination with Workshop Assign jobs to mechanics as per skill and workload. Communicate clearly about the customer’s complaints and instructions. Track the job progress throughout the day. 5. Updating Customers Call or message customers if extra work is found, explaining the reason and cost. Inform customers of delays or changes in delivery timing. 6. Vehicle Delivery Inspect completed work before delivery. Explain the work done and any parts replaced. Prepare the final bill in the DMS and collect payment (or direct to cashier). Handover the vehicle with courtesy, ensuring the customer is satisfied. 7. Post-Service Follow-up Call customers after 2–3 days to ensure vehicle performance is satisfactory. Record feedback in the CRM/DMS system. 8. Daily Reports & Closing Update job status and close all job cards. Submit daily service reports to the Service Manager. Plan pending jobs for the next day. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Morning Preparation Report to work on time and mark attendance. Wear proper TVS uniform, ID card, and safety gear. Attend the morning briefing with the Service Manager/Workshop Manager to know the day’s workload. Check assigned job cards and prepare tools. 2. Vehicle Reception & Initial Check Receive the vehicle from the Service Advisor or Supervisor. Review the job card for customer complaints and requested services. Conduct a quick physical inspection to note visible issues or damages. 3. Service & Repair Work Carry out routine services (oil change, filter replacement, brake check, etc.). Perform repairs (engine work, clutch, electrical, suspension, etc.) as per job card. Follow TVS service SOPs and use only recommended tools and parts. Ensure proper torque settings and quality checks. 4. Communication Inform the Supervisor/Service Advisor if additional work is required. Seek approval before carrying out extra repairs. Update progress to the Workshop Controller if assigned. 5. Quality Check & Trial After completing the job, re-check all work done. Ensure no tools, waste, or old parts are left on the vehicle. Report for final inspection/trial by the Supervisor or Service Advisor. 6. Handover & Documentation Return the job card with remarks about work done. Submit replaced parts for warranty or scrap. Maintain cleanliness of the work bay. 7. End of Day Return tools to the tool room. Clean the workspace and dispose of waste as per workshop policy. Attend the closing briefing to review performance and plan for pending jobs. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
1. Morning Preparation Report on time in TVS uniform and ID card. Attend morning briefing with the Sales/Marketing Manager to discuss: Ongoing campaigns. Day’s marketing targets. Event or field activity plans. Check stock availability and current offers. --- 2. Lead Generation Activities Visit potential customer locations (colleges, offices, markets, rural areas). Distribute flyers, brochures, and promotional materials. Conduct door-to-door or spot marketing activities as per plan. Collect enquiry details (name, contact, vehicle interest) for follow-up. --- 3. Digital & Telemarketing Post offers and product highlights on social media groups/pages. Respond to online inquiries from Facebook, Instagram, WhatsApp, or dealership website. Call past and potential customers to inform about new models, finance schemes, and events. --- 4. Event Participation & Promotion Support mall displays, roadshows, bike rallies, and campus events. Set up banners, standees, and branding material at event locations. Engage with visitors, explain features, and collect leads. --- 5. Coordination with Sales Team Share collected leads with Sales Executives for follow-up. Get updates from Sales Executives on lead status. Assist in customer conversion during campaigns. --- 6. Local Networking Build connections with local influencers, business owners, and institutions for bulk or referral sales. Promote showroom offers in local WhatsApp groups and communities. --- 7. End-of-Day Reporting Submit daily report with: Leads generated. Activities done. Conversions achieved from past leads. Update marketing activity log and plan for the next day. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
Experienced Candidates can apply Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Secondary(10th Pass) (Preferred) Language: English (Preferred) Work Location: In person
As an Assistant Sales Manager at our new branch in Adoor, you will be responsible for supporting the sales team in achieving targets and driving revenue growth. This is a full-time position that requires you to work in person at the designated location. Your duties will include assisting the sales team in day-to-day operations, managing customer inquiries and providing excellent service, and contributing to the development and implementation of sales strategies. You will play a key role in maintaining client relationships and ensuring customer satisfaction. In addition to a competitive salary, this position offers benefits such as cell phone reimbursement, health insurance, paid time off, and provident fund. We value education and prefer candidates with a secondary (10th pass) qualification. If you are a motivated individual with a passion for sales and customer service, this role offers a great opportunity to grow your career and make a positive impact on our sales operations. Join our team and be part of our success story in Adoor!,
Looking for Sales Manager for our new Showroom at Adoor with minimum 3 years auto mobile sales experience Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person