93 Customer Relation Jobs - Page 4

Hiring Customer Relationship Manager THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. Understanding multiple products and processes. Influencing customers to buy or re...

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provi...

Roles and Responsibilities Manage customer retention through effective communication, issue resolution, and process improvements. Identify and prioritize high-risk customers for retention efforts to minimize churn rates. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Develop and implement strategies to increase renewal rates by identifying opportunities for upselling/cross-selling products/services. Analyze data to track key performance indicators (KPIs) related to customer retention, such as churn rate, average tenure, etc. Desired Candidate Profile 0-2 years of experience in BPO or call center environment with a focus on outbound sales ...

Job Description Achieving the sales and distribution (Numeric and Weighted) goals in the assigned Zonal area by ensuring strong and stable network, Channel wise distribution, Product Portfolio management and driving growth projects. To lead, motivate sales team & take necessary measures to build requisite competencies in the team Play a Key role in driving marketing and promotional activities i.e. Loyalty & Reward Programs etc. Establish a good financial discipline across the network through a meticulous policy deployment, De-risking through necessary network expansion and if required territory realignments Market Intelligence & Analysis of competitors for formulating after market strategies...

Key Responsibilities: Build and maintain long-term relationships with existing and prospective customers Understand client needs and offer appropriate financial products or services Follow up on leads, referrals, and renewals as part of sales outreach Provide accurate information on products, services, policies, and processes Handle customer queries, complaints, and feedback promptly and professionally Maintain up-to-date client records, activity logs, and interaction history Assist in onboarding new customers and ensuring smooth documentation Collaborate with internal teams such as operations, credit, and customer service Achieve monthly/quarterly sales or relationship management targets St...

Purchase Requisition (PR) to Purchase Order (PO) Management: Create and amend POs based on validated PRs, ensuring compliance with company policies. Invoice Processing: Review, validate, and process incoming invoices (PO and Non-PO), ensuring accurate coding and booking in accordance with the company's chart of accounts. Vendor Relationship Management: Serve as the primary point of contact for suppliers, addressing inquiries related to purchase orders, invoices, and payments. Compliance and Policy Adherence: Ensure all procurement activities comply with internal controls, company policies, and regulatory requirements. Reporting and Analysis: Generate and analyze procurement reports, providin...

Overview We are seeking an experienced Sales Leader with 10 -12 years of proven expertise in driving sales growth, leading highperformance teams, and penetrating new markets. The ideal candidate is a strategic thinker with a strong sense of ownership, exceptional sales acumen, and the ability to align personal and professional goals with organizational objectives. This role requires a proactive leader who can build trust, analyse competition, leverage IT tools, and deliver measurable results in dynamic environments. Product Line This role focuses on driving sales for Dush Premium Cement and Tile Adhesive product range, specifically targeting luxury homeowners with Italian marble flooring. Ke...

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectiv...

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectiv...

Prospecting and lead generation: Identify and research potential customers, build relationships, and generate qualified leads. Cold calling to generate new leads Follow up with customers to close deals. Liaise with internal departments to provide customers with machine layouts/ printed samples etc to progress sales Get customer samples for order / machine trials Follow up with customers for payments. Coordinate with local and international clients Meeting: set up meeting with potential client and senior to understand the requirements to move the prospect through the sales pipeline. Keep up to date Salesforce for all prospects. Products: Printing Machines Screen / Pad / Dry Offset for Article...

Role & rRetail Sales Manager Furniture Showroom Location: Surat, India Job Overview: We are seeking a smart, talented, and outspoken Retail Sales Manager to lead our showroom sales team and drive customer engagement. The ideal candidate will have excellent communication skills, a customer-focused mindset, and a strong understanding of retail sales operations in the furniture industry. Key Responsibilities: • Manage daily showroom operations and supervise the retail sales team. • Greet and assist walk-in customers, understand their requirements, and guide them through the furniture selection process. • Maintain high levels of customer satisfaction through excellent service. • Meet and exceed ...

Develop and Implement the Brand promotion and Marketing strategy Developing and/or implementing integrated marketing strategies and campaign plans Promote organizational products and services through public relations initiatives

Role : Branch Manager Qualification : B.com E xperience : 5 to 7 years Location : Mumbai, Pune ,Bangalore,Hyderabad,Chennai,Chandigarh,Delhi Job description : 1. Minimum 5 Years ofLife Insurance experience and 2 Years of Team Handlingexperience . 2. Responsible for generating sales with the provided database/ existing customer / Self Sourced Customer . 3. Meeting with the Customer 4. Age:Maximum 40 Years .

receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office, know computer Savvy, Immediate Interviews Cyber City, DLF Required Candidate profile receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office etc.

1- logging calls, coordinating with clients and try closing eligible calls over phone 2- coordinating with clients and align respective location engineers/vendors for pending calls and applicable installation requests, coordinate for technical support to service vendors 3- Taking customer feedback of open cases and updating completed calls in system 4- sending spares to customers and service vendor, on call closure coordinating for defective and unused spares return pickup from customers and Service vendors 5- Ensure timely completion of complaints and enhance customer satisfaction. 6- Prepare the data of inventory aging report, send defective and aging spares to Delta 7- preparing vendor ag...

receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, front office, know computer Savvy, receptionist# Front office# Required Candidate profile receptionist, excellent communication in English with presentable, to handle visitor coordination, customer relation, guest relation, client interaction, internal coordination, Receptionist# FO#

Direct Walk IN Call 6364907001 Immediate Hiring For Fresher & Experienced SPOT OFFER Good communication skills in English + Hindi Any graduate / 12th Pass can apply

Urgent Opening for CRM -AM / Manager for leading Real Estate in Mumbai- Dombivali and Ghatkopar Dombivali-6 Openongs -Salary upto 10 Lc CTC Ghatkopar-5 Opening - Salary upto 12 Lc CTC Goodcommunication Min.Graduate Sunday Off 2nd and 4th Saturday off Must be from a real estate company with CRM experience Job description JD: Responsible for hand-holding of the Customers from booking onwards till possession. 1 To handle complete documentation of the customers assigned. 2 To enhance companys image by maintaining good customer relations. 1 Follow-up with the customers for confirming closing of the sale. 2 Book Sales, update records, complete all the documentation related to sales. 3 Update the F...