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Customer Relation Executive

Customer Relation Executive

Xforia Technologies

0 - 2 years

0 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Communicational Skills Customer Service Orientation Sales Executive Activities Selling Skills Attention To Detail

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Respond to customer inquiries via phone, email, or in person. Handle and resolve customer complaints in a professional manner. Maintain customer records and update information as needed. Follow up with customers to ensure their issues are resolved. Provide information about products, services, and promotions. Work closely with internal departments to meet customer needs. Gather customer feedback and share insights to improve service. Preferred candidate profile Previous experience in customer service or a related field is a plus. Excellent communication and interpersonal skills. Strong problem-solving abilities. Basic computer skills (MS Office, CRM software preferred). Patience and a positive attitude.

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Customer Relation Executive