Head Customer Relations & Client onboarding Epoch Elder Care

9.0 - 12.0 years

8 - 15 Lacs

pune

Work from Office

Key Responsibility Areas: Onboarding new residents: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all data points regarding the residents care requirements are conveyed to the team timely. Consultancy calls & services Maintaining a database on CRM. Inputting customer details in the system of various touchpoints with them. Keeping track of all the calls and updating them on CRM. Rigorous follow-ups with potential leads. Maintaining data of leads weekly and monthly. Understanding market competition and realigning teams on the same. Having flexibility over the weekend/holidays to speak with High Potential Lead...

Posted 1 month ago

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Head Customer Relations & Client onboarding Epoch Elder Care

8.0 - 12.0 years

8 - 15 Lacs

gurugram

Work from Office

Posted 2 months ago

AI Match Score

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