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3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Customer Success Specialist at our company, your role will involve engaging with customers post-purchase to ensure smooth onboarding and product adoption. You will be responsible for driving product usage, as well as upselling and cross-selling within accounts. Building strong customer relationships to prevent churn and acting as a customer advocate to gather feedback for continuous improvement will also be key aspects of your role. Additionally, you will coordinate renewals and manage license/billing details in the CRM system. Collaboration with internal teams such as Sales, Marketing, Product, and Finance will be essential, along with driving CSAT, NPS, customer referrals, testimonial...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Broadband Champion (BB Champ) at Airtel, your primary role will be to utilize your field sales expertise to drive broadband sales. Engaging customers with speed and professionalism, you will demonstrate Airtel's top-notch connectivity solutions through precise and convincing communication. This position is entirely field-based, demanding a high level of self-motivation and proactive approach. Your key responsibilities will include conducting door-to-door sales visits, where you will present broadband and bundled service offers, ensuring consistent follow-up until a conclusive outcome is achieved. Additionally, you will be responsible for rapidly engaging with online leads, visiting cust...
Posted 3 months ago
1.0 - 5.0 years
0 - 0 Lacs
chandigarh
On-site
You will be responsible for developing distributors and sub-dealers in different regions of North India and collaborating with them to enhance sales in the area. Your key tasks will include developing product use strategies, expanding market coverage through channel partners, clients, and OEMs, and identifying potential prospects through cold-calling, networking, and customer referrals. Building strong relationships with major customers, dealers, distributors, and OEMs will be crucial to ensure a consistent flow of sales revenue through client visits. Additionally, you will be expected to maintain accurate records of sales transactions, customer information, and dealer/distributor performanc...
Posted 3 months ago
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