3581 Customer Queries Jobs - Page 5

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Calling Customers about outstanding dues, due dates and payment options. Accurately updating customer info, call details and payment records in the system. Job Location - Chennai, Thousand Light Required Candidate profile Qualification - Any Degree ( Arts Group Only) ( 2021, 2022, 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits Incentive up to 10k

Hiring Customer Service Executives – Domestic Process Locations: Kolkata / Lucknow / Mumbai Salary: 15,000 – 30,000 Per Month 6-Day Working | Day Shifts | Easy Selection We are hiring Customer Service Executives for a Domestic Process across Kolkata, Lucknow & Mumbai ! Both Male & Female candidates can apply. Job Highlights: Domestic Customer Service Process Day Shifts | 6 Days Working Easy Selection Process Freshers Welcome Who Can Apply: • Male & Female candidates • Good communication skills • Ready to work in Kolkata / Lucknow / Mumbai Interested? Contact HR: Aradhna – 8209505273 Apply Now & Build Your Career with Us! If you want it formatted for social media / WhatsApp flyers / posters ,...

Process: TATA CFAB Inbound - Customer Service Need - Graduation complete Experience : Fresher / Exp with good Communication Salary : 16,000 in hand Week off- Rotational off Shift- Day Rotational shift Required Candidate profile Qualification: Any Graduate To Postgraduate Location: MBP Ghansoli, Mahape Navi Mumbai To Apply / Contact For more information HR Mahek - 7030021782 Perks and benefits Supportive and professional work environment

Job Title: Key Account Executive Location: Noida Department: Sales / Operations Language - (Kannada), English & Hindi Role Overview: The Key Account Executive will be responsible for managing the entire lifecycle of assigned leadsfrom confirmation to successful conversion. This role requires strong coordination with vendors, ensuring smooth operations, resolving queries, and maintaining healthy relationships. The ideal candidate will have excellent communication skills, a results-driven mindset, and the ability to manage multiple stakeholders effectively. Key Responsibilities: 1. Lead Management & Conversion Confirm and validate incoming leads for accuracy and completeness. Assign leads to a...

Position Overview Care Manager Location: Gurugram/Gurgaon Working Days: 6 days, Mon to Sat Shift Hours: 10 AM to 7 PM Experience Required: Minimum 1 Year Employment Type: Full-time Function Related Activities/Key Responsibilities We are looking for a dedicated and proactive Care Manager to support the FOS (Field Operations/Sales) team. The Care Manager will be responsible for guiding the FOS team, resolving their queries, and ensuring smooth operational support. Core Responsibilities Provide end-to-end support to the FOS team. Handle and resolve operational queries raised by field staff. Guide FOS members on processes, product information, and troubleshooting steps. Coordinate with internal ...

Seeking enthusiastic Customer Support Executives to assist students, address queries, resolve concerns, and guide them through academic programs. Deliver exceptional service, ensure smooth communication, and enhance the student experience overall too

Hiring for International Chat customer service process Need Excellent communication skills Any grad with 1yr in customer service exp. Sal upto 5.20LPA Loc Gurgaon 24/7 shifts Roster off 5days working cabs Call & WhatsApp Bhawna 9810359160

Job Summary: We are seeking a proactive and results-oriented CRM Manager with experience in real estate to join our dynamic team. The ideal candidate will be responsible for managing customer relationships and optimizing customer lifecycle processes within the real estate industry. Role & responsibilities Key Responsibilities: CRM Strategy & Execution: Develop and implement CRM strategies specifically tailored for the real estate industry to engage with leads, prospects, and existing clients Customer Lifecycle & Retention: Develop programs to nurture relationships with existing customers, including personalized follow-ups, reminders for property viewing, anniversary emails, and invitations t...

NOTE- Shining Stars does not charge candidates for any job opportunities!!! Hello Jobseekers! Greetings from Shiningstars We are hiring for Customer Support Executive / Tele Sales Executive For Noida Location!!!!! Any undergraduate and Graduate with excellent English communication skills can apply. Work from Office 6days working Salary: Up to 3.5 LPA - (depending on communication, experience and last drawn salary) Job Responsibilities: Handle customer queries via calls, emails, or chat Provide correct information and resolve issues on time Maintain good customer relationships Update records and ensure customer satisfaction Requirements: Good communication skills (English & Hindi) Freshers & ...

Role: Assistant Manager - Customer Service Experience: 5+years Qualification: B.com / BBA / BA /M.com /MBA Role Purpose: This role is responsible for coordinating and maintaining the requirement and relationship with Customers in a clear, correct complete and timely manner. The incumbent should focus on continuous improvement thus ensuring simplification and innovation of processes related to customer service while maintaining customer satisfaction and expectations. Providing performance feedback, proper training and guidance to Customer Service Representatives thus ensuring all customer needs are met in a customer-focused, timely and accurate manner are important elements of this role. This...

Role & responsibilities Ensure optimal customer Satisfaction Score (CSAT) of Agents, Insured and IC offices. Sending emails / Phone calls to Agents/Insured regarding outstanding claims. Coordinating with IC for Repudiation approvals/ Delay condo nation / Reopening of the claim as the case may be. Adhere the TATs in sending MIS to IC UW offices / Reporting Manager Promptly attending Emails, Phone calls, WhatsApp messages of Clients. Market Intelligence shall be gathered from all possible sources Competitors good and bad practices to grab the new business opportunities Open to travel Interested candidates share your resume to recruitment1@mdindia.com

Job description Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Email process, Escalation or Complaint Management Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Interested can share resume on - Contact Numbe r : 7358342513 Email id: NandhiniA1@hexaware.com

We Hiring for Client Acquisition Role (Looking for Freshers ) in AMC Company Location -Airoli Navi Mumbai CTC- 2.6 Lpa Core Responsibilities To connect with the prospects / clients via Online leads and convert the same to customer Connect and follow up on the leads assigned to generate client acquisition and open the online Demat / trading account. Explain the product to client and solve any quires for opening the Demat Account Ensuring the process laid by business is followed for opening the account Update the data base / lead management system to ensure proper reporting of work Achieve the assigned targets for client acquisition Intrested candidate can share your updated CV on this whats a...