1869 Customer Queries Jobs - Page 49

Hi All, Exp - 2 to 4 years Pune Kharadi Location Shift time - 5pm to 2am (Home Pick & Drop) Good communication skills required. What youll do on a typical day: Answers general questions regarding portal navigation, HR applications use, and HR/Payroll policies and procedures. Demonstrate excellent customer service according to established call quality standards and management direction. Execute transactions (e.g., transfer, address change, voluntary separation, work schedule change, other personnel data changes) as assigned according to proper procedure, policy, and direction. Probe to understand customer needs for requests that are out of scope. Edit, route, resolve, and/or close cases accor...

Key Responsibilities : Outbound Calls : Make outbound calls to potential customers from provided leads. Product Knowledge : Learn and understand the products/services offered by the company to effectively communicate benefits and features to potential customers. Sales Pitch : Deliver scripted sales pitch to the customer and adjust as needed to address customer needs and concerns. Customer Queries : Answer questions about products/services, pricing, and terms, providing excellent customer service. Sales Targets : Meet and exceed daily, weekly, and monthly sales targets and performance metrics. Data Entry : Accurately input and update customer information in the CRM system. Follow-ups : Conduc...

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: -...

Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities: - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Req...

We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Job Title/ Designation - Sr. Customer Service Associate - Chat Process Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles ...

A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412

A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412

The Community You Will Join: As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that’s easy to find Faster resolution, preferably first time A team that’s there for them in times of urgent need Support that’s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails...

HIRING ON!!! For #International customer Support Executive Campaign Type-voice/Non Voice Rotational Shifts/Rotational off 9.5 Hrs of working including 1hr of break 5.5 days working 3 Months of Paid training Salary -27k ctc-38kctc Online Interview Required Candidate profile Eligibility & Requirements: Graduate/Undergraduate both are eligible Immediate Joiners, ready to relocate Need Excellent Communication Skill in English

Job Title: Senior Customer Support Executive Location: [City, India e.g., Bengaluru, etc.] Company: Magicbricks Role Overview: We are looking for a proactive and customer-centric Senior Customer Support Executive to join our dynamic support team. You will be the voice of Magic bricks, handling customer interactions across multiple channels, resolving issues, and enhancing the user experience by providing timely, empathetic, and effective solutions. Key Responsibilities: Handle escalated queries from customers via phone, email, chat, and social media channels. Act as a point of contact for complex or sensitive customer issues and ensure quick resolution. Collaborate with internal teams (sales...

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries For More Info:- 7744984200 nikitangenesis@gmail.com

Seeking a skilled individual to manage both inbound and outbound queries efficiently. The ideal candidate should excel in drafting professional emails, organizing and conducting client visits, and tracking activities within our system. Required Candidate profile Excellent communication skills, both verbal and written. Excel Knowledge. Looking for immediate joiner. Logistics experience only. Graduation compulsory.

Female candidates only. Excellent verbal communication skills in English. Proficiency in Office 365 tools. Prior experience in telecalling/customer relationship/sales is a plus. Ability to work under pressure and meet daily targets. Flexi working Over time allowance Annual bonus Sales incentives Performance bonus Prevention of sexual harrassment policy

Hiring Customer Service Executives for a voice process dealing with premium household products. The role involves providing voice-based support to customers across the globe, addressing queries related to product usage, warranty. HR@9942180221 Required Candidate profile Excellent verbal communication skills in English Strong problem-solving abilities and customer-centric approach Willingness to work in night shifts and rotational offs Perks and benefits Both side cab Incentives OT Mediclaim for family

Role Summary To provide timely and accurate complaint responses and Internal Dispute Resolution (IDR). Resolve a variety of high-level complex complaints from Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and The Pensions Ombudsman (TPO). Core Duties/Responsibilities The successful candidate will be responsible for the following: Working collaboratively and in partnership with stakeholders using their knowledge and understanding of complaints handling, pensions and related issues. Establishing effective working relationships with key personnel. May act as a Lead. Coordinating and facilitating the work of others. Contribute...

Job description Greetings of the day! Urgent hiring for Work from Office. We have come with great opportunity in one of the Leading Company for Lucknow Location. Join our dynamic team as a Customer Support Representative. Freshers / Experienced both candidates can apply. Only Graduates can apply. Required excellent communication in English. NOTE -[Fluent English And Excellent Communication Skills Are Mandatory] Position we are hiring for:- Job Title: Customer Support Representative Location: [Lucknow, India] 1. Process:- Voice Process. 2. Salary :- 20k CTC to 26k CTC. 6 days working Rotational shifts and off. Fixed day shifts for Females . 3. Job Location:- Hazratganj , Lucknow. 4. Mode of i...

Panacorp Software Solutions is looking for a dynamic Telesales Executive to join our sales team. The ideal candidate should have strong communication and persuasion skills to generate leads and convert them into customers. Key Responsibilities: Make outbound calls to potential customers and introduce our products/services Follow up on leads and maintain a sales pipeline Explain product benefits and resolve customer queries Achieve monthly sales targets and KPIs Maintain accurate records of interactions in the system Qualifications & Skills: Experience: Minimum 1 year in telesales or a related field (Freshers not eligible) Education: Any Degree Skills Required: Strong verbal communication and...

About CAMS: CAMS is a platform-based service provider for Mutual Funds, Insurance companies, Banks, NBFCs. It also offers IT services through its 100% subsidiary, Sterling Software Pvt. Ltd (SSPL) renowned for IT Products powering Mutual Fund Industry in India. The Companys products are used extensively by Asset management companies, CAMS (Indias leading MF RTA), Distributors. The product range is extensive covering areas of customer acquisition, account set up, transaction processing, customer care services, Commission processing, reconciliations, online services, mobile apps, SMS based services, call centre services. CAMS technology platform and services to Mutual funds are mature and comp...

Experience Required Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and cus...

Key Responsibilities: Handling customer queries & escalation effectively Follow up with logistic team for Reverse & Forward Pickup Follow up with locations to have device repaired in TAT Estimate Sharing with Clients Interested and experienced candidates can apply by: Call/WhatsApp: 9205488912 (Pragati) Email: pragti.saxena@cielhr.com

Tata capital Inbound (customer service) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Omkar:- 8698879613(WhatsApp/Call)

Inbound Process *Qualification - Undergraduate/ Graduate *Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working *Hindi/ english speaking candidates and Fresher & Exp both candidates can apply *We’re providing the free pick & drop Required Candidate profile Qualification: Min HSC Rotational off Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943 Perks and benefits High Incentives and growth opportunities.

About NuvertOS: At NuvertOS, we are revolutionizing healthcare technology by providing cutting-edge solutions for healthcare institutions. We understand the critical role technology plays in streamlining healthcare operations, and we are committed to developing innovative Health-Tech supply chain logistics that bridge the gap between information and real-world application. Our vision is to build a dynamic Health-Tech ecosystem that enhances efficiency, improves patient care, and drives impactful change at every stage of the healthcare journey. As we expand, we are looking for driven and ambitious professionals who are eager to be a part of this transformation. If youre passionate about servi...

Role: Order management - Process Specialist Exp: 1.2+ yrs experience in Order management, processing, fullfilment etc Good Communication must Location: Chennai Rotational shift Immediate joiners Regards, Ramya 8489756652

About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to e...