2878 Customer Queries Jobs - Page 47

Job Summary As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones. Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required ...

Position: Customer Support Associate (Night Shift) Company: Dharani Info Technologies Experience: 1 5 Years Location: Guntur About Us: Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner. Resolve customer queries, complaints, and issues within defined timelines. Provide accurate information about products/services and guide customers effectively. Document and maintain records of ...

About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to e...

Openings For Banks and other Ecommerce companies Qualification: Any Graduate/ experience Candidate should be fluent in Kannada and English 6 Days working 1 Rotational Off immediate joining CTC upto 35000k If interested call Mitali 9454460486 Perks and benefits .

Job Title: Senior Customer Service Representative Location: Bangalore Department: ITES Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Interested Candidates may connect to Ms.Priyanka Ghosh-9045254118 Company Overview: Transcom is a global leader in customer experience solutions, providing high-quality customer support and sales services for some of the most respected brands in the world. At Transcom, we deliver excellence through innovative customer interaction, operational expertise, and a deep understanding of our clients needs. Job Overview: We are hiring Customer Sales & Support Associates to handle international voice and chat processes. The ideal candidates will engage proactively with customers, provide resolution to their queries, assist with transactions, and drive customer satisfaction and conversions through str...

We are looking for a CRM Executive to manage customer relationships using our CRM platform. The role includes maintaining customer data, improving client engagement, ensuring smooth communication, and handling inbound and outbound calls.

Build and maintain strong client relationships. Handle customer queries, complaints, and feedback. Identify opportunities to upsell/cross-sell products or services. Maintain customer data and ensure high customer satisfaction Required Candidate profile Graduate with good communication & interpersonal skills. Strong problem-solving ability and customer service orientation. Experience in CRM software/tools preferred.

Customer support- Need to work on inbound calls, solve customer queries, strong comms skills, Exp- 0-2 yrs Telesales- Need Sales exp, Both inbound and outbound calls Exp- 1+ yrs Loc- Pune- Shivaji Nagar Apply/share to preethi.kumar@harjai.com

Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues - , Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is com...

Roles and Responsibilities Manage a team responsible for loan recovery, debt recovery, and NPA management. Oversee field collections, bucket handling, and write-off processes. Ensure timely resolution of customer queries and issues related to loans and microfinance services. Develop strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to identify areas for improvement in the lending process.

The position is based in Bangalore and as a member of the customer success team, you will be responsible for various tasks. This includes proactively identifying and resolving issues related to Farmizen subscriptions, addressing customer queries through in-app chat, monitoring churn risks, developing strategies to mitigate churn, and coordinating with field officers to ensure smooth communication between customers and the field team. Proficiency in at least one of Kannada, Tamil, or Telugu, along with excellent written and verbal communication skills in English, is preferred. To express your interest in this role, please send an email to join@farmizen.com and initiate the conversation.,

As a Customer Support Executive, you will be responsible for analyzing and resolving customer queries efficiently through calls. You will work closely with the CRM team and Team Lead to assist in the execution and implementation of process enhancements. Your focus will be on enhancing the overall Customer Experience by promptly addressing customer issues and ensuring their concerns are resolved without delay. It is essential to adhere strictly to Company Policies, procedures, code of conduct, and regulatory guidelines while interacting with customers. Moreover, you will play a key role in recommending effective strategies to promote the Client's products and services, ultimately enhancing cu...

Designation:- Associate Analyst/ Analyst Shifts:- UK shifts Transport:- One way Work mode:- In office ( 5 Days) Roles and Responsibilities 1.Ensuring that customers receive excellent customer service in a written format to include post, email and other forms of communication. 2.Raising complaints within the Respond system. 3.Working DSARS within regulatory timeframes, with attention to detail. 4.Working Credit amendments within business timeframes from requests via various forms of contact. Updating the 3 main Credit reference agency system to ensure customer credit files are correct and showing accurate and up to date information in order to satisfy any query or complaint that is presented ...

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly & fairly * Maintain high CSAT through excellent service * Handle incoming calls with empathy & efficiency Office cab/shuttle Health insurance Annual bonus Provident fund

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams. Hindi Mandatory

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

Experience: 0-4 years (Freshers welcome)Handle inbound/outbound calls in Hindi & EnglishResolve customer queries politely and efficientlyMaintain call records and customer satisfaction Required Candidate profile Job Type: Full-time, 6 days working Excellent growth opportunities in Domestic BPO sector! Education: Any Graduate / Undergraduate

We are looking for Customer Care Executive for one of our sector Chengavi Location : Gachibowli, Hyderabad Website Link : https://chengavi.com/ Role Overview We are seeking a young, dynamic, and tech-savvy Customer Care Executive who can represent the brand with warmth, clarity, and confidence across all customer touchpoints. The ideal candidate will be fluent in English, Hindi, and Telugu, and have a deep understanding of social media platforms and digital communication. Key Responsibilities Handle customer queries across phone, WhatsApp, Instagram DM, email, and website chat with courtesy and clarity. Resolve complaints, track orders, and follow up proactively to ensure 100% customer satis...