1853 Customer Queries Jobs - Page 4

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Immediate joiners preferred Candidates with experience in domestic or non-voice processes are not eligible to apply If you are Interested, please share your updated resume via WhatsApp - Lilavathi HR 9840347647

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skills customer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries*,after sales service*

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. • Follow up customer calls wherever is necessary • Explain product features, pricing, and benefits to interested customers. Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software. • Attend mandatory training sessions to stay updated on product or company policy changes • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. • Follow established processes and procedures to maintain service quality. Desired Skills and Requirements: • Only Fresher Any Graduate (Pass out 2023) • Proven experience in a customer support role, preferably in an inbound call center environment. • Proficient in relevant computer applications • Having accounting knowledge is a plus. Excellent communication and active listening skills. Languages : English & Marathi Note - Post Selection , Candidates will have to undergo - Vyapar Training Program for 7-10 Days and only candidates that qualify the Training Program , will get the Offer to Join the Organization. Other Mandates: Office-based work, regular use of computer systems and communication tools. Weekly 6 days work.

Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities: - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Requirements: - Good communication and interpersonal skills. - Fluency in [English/Hindi/Regional Language]. - Basic knowledge of sales and customer handling. - Ability to persuade and negotiate with customers. - Proficiency in using CRM software and MS Office is a plus. - Prior experience in telecalling or sales is preferred but not mandatory. Benefits: - Fixed salary with incentives for performance. - Flexible work environment. - Career growth opportunities in business development and sales.

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: - Good communication skills in [mention languages, e.g., English, Hindi, etc.]. - Basic computer knowledge to manage call records. - Positive attitude and good listening skills. - Ability to work under pressure and meet targets. - Prior experience in telecalling or customer service is a plus, but not required. Benefits: Training will be provided. Incentives and bonuses for good performance. Friendly and supportive work environment. Opportunity to grow in your career.

Customer logs on to the website and raises query for the products CRE to call customers and understand query and sell the product accordingly Sagar Singh Human Resources Sagar.fortune10@gmail.com 7045021198

We are looking for customer support head with following requirements. Job Summary: Male or female candidates with diploma or Graduates in Engineering/science/management with 5 years of similar experience. Eexperience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout . Able to manage the team of sales and service department to ensure customer sationsfaction. Mandatory Key Skills after sales service,customer relationship,customer care,customer service management,business development,customer handling,customer retention,operations management,customer queries*,customer support*,customer service*,sales*,handling customer queries*

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skillscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries*,after sales service*

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.Keywordscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries*,after sales service*

Respond to customer queries via phone, email, or chat Provide product/service information and support Resolve issues promptly and professionally Maintain accurate customer interaction records Meet service quality and response time targets Required Candidate profile Collaborate with teams to improve customer experience Perks and benefits slary+attractives incetives & bonus

Answer incoming calls & address customer queries Provide product/service information clearly Record call details &maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Yearly Bonus

Answer incoming calls and address customer queries Provide product/service information clearly Record call details and maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Monthly Incentives

Skill Customer Support CRM Tele calling Minimum Qualification Any Degree CERTIFICATION No data available Working Language Tamil English About The Role 1. Handling PAID/TOPAY BOOKINGS & DELIVERIES 2. Daily MIS UPDATE to customers 3. Prepare Reports and identify bottlenecks in the flow 4. Address customer queries and resolve in a TAT Time

Customer Support | Int. Voice Process Any Grad with min 1 yr exp in Customer Service/Int Voice CTC-Upto 5.75 LPA + Variables + Allowances WFO-5 Days working Night Shifts Notice- 0-60 days Excellent Comms Required Contact- HR Jyoti:9982833693

Process:- Inbound Customer Service -Hindi & Marathi communication -Immediate Joining. -Day Shift -Freshers & Exp both can apply. -Salary: Upto 16,000 In Hand -Regional Lang. ( Kannada,Telugu )sal upto 18000 In Hand. Required Candidate profile Qualification:- HSC Pass Location:- Millenium Business Park, Mahape, Navi Mumbai-400710 More Detail Contact HR Sahil:- 7798214006 (WhatsApp/Call) Perks and benefits Good salary with Unlimited Incentives!

Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Provide exceptional customer service * Maintain high NPS score * Handle customer relationships Health insurance Provident fund

You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling.

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experience. Key Responsibilities: Make outbound calls to potential customers Address customer queries and concerns Provide detailed information about products and services Maintain accurate records of customer interactions Requirements Requirements: Language proficiency in English, Hindi, and either Marathi or Gujarati Experience as a Telecollection Executive (Fresher or 6 months to 1 year) DRA certification (preferred, not mandatory) Basic English communication skills Strong communication abilities Basic computer knowledge Benefits - Competitive salary - Opportunity for career growth - Friendly work environment - Salary upto 18k in hand + Huge lucrative incentives.

Greetings of the day! Hiring for Work from Office. We have come with great opportunity in one of the Leading Company for Lucknow Location. Join our dynamic team as a Customer Support Representative. Freshers / Experienced both candidates can apply. Under-graduate & Graduate both can apply. Required excellent communication in English. NOTE -[Fluent English And Excellent Communication Skills Are Mandatory] Position we are hiring for:- Job Title: Customer Support Representative Location: [Lucknow, India] 1. Process:- Voice Process/ Chat process 2. Salary :- Upto 24k ctc 5 days working Rotational shifts and offs. 3. Job Location:- Gomti Nagar , Lucknow. 4. Mode of interview:- Walk-in. 5. Mode of working: - Work from office. Desired Candidate Profile;- 1. Excellent Communication Skill in English. 2. Passionate for work & high on energy level. 3. Enthusiastic & have zeal to perform. 4. Should be comfortable in voice process. 5. Should be comfortable for rotational shift. Warm Regards, HR Ansaf 8687717796 hransaf12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives . *Candidates Who are Fluent In English Can Only Apply For this Job Profile** !

Customer Support Customer Queries Calls Handling Solving Queries Educational Marketing Education Industry Student Counseling Educational Sales

Job Description Own and execute all customer facing communications (information, query resolution etc.) as part of facility management team of Townships after aligning with Townships strategy and leadership team Be responsible for forming/updating resident councils and actively engaging with them on regular basis as part of city governance Engages on ground with residents to identify influencers and establish a second communication network for word-of-mouth Identifies difficult-to-work with residents and/or resident groups Lead planned or unplanned meetings with residents on any issues pertaining to facility management and/or resident concern Work cross-functionally with PCMA, Strategy team, Marketing team as deemed required for executing work We are looking for person who Has 7+ years of experience in engaging with large number of people on ground and establish good people network Has the experience of engaging in impromptu/unplanned meetings (in coordination with other teams like security etc.) Has street-smart ability in dealing with difficult-to-handle residents/customers Has superior command over English and Marathi language for mass-communication to 50K+ people and knowledge of spoken Marathi is a must

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Job Title: Customer Care Executive Location: B-06,H169, Sec.63 Noida (201301) Company: ***** Solutions Department: Customer Service / Logistics Salary- 30K to 35K in hand English must be excellent / fluent domestic customer support but international voice / customer support candidates will be preferred or those whose grammar /pronunciation is excellent Early Applicants will get the role vacancy - 6 Job Overview: We are seeking a Customer Care Executive to join our dynamic team within the logistics department. The ideal candidate will be responsible for providing exceptional service to customers, assisting with logistics-related queries, and ensuring smooth communication between the company, clients, and logistics partners. Key Responsibilities: Customer Support: Act as the first point of contact for customers and provide support through phone. Address inquiries related to logistics services, delivery schedules, shipment tracking, and status updates. Resolve complaints and issues in a timely and professional manner, ensuring customer satisfaction. Order Management: Monitor and manage order status, delivery timelines, and ensure accurate documentation. Coordinate with warehouses, transportation, and third-party logistics providers to ensure timely deliveries. Assist customers with the return and exchange process if required. Communication: Effectively communicate shipment details, delays, and any logistical issues to customers, keeping them informed at every stage of the process. Coordinate internally with the logistics, sales, and operations teams to ensure seamless service delivery. Qualifications & Skills: Education: A bachelors degree in business, logistics, supply chain management, or a related field is preferred. Graduation is mandatory.

Key Responsibilities Answer and manage incoming patient calls and email enquiries with professionalism and empathy. Schedule, confirm and coordinate patient appointments, follow-ups, and procedures. Maintain and update the practice diary and records accurately. Prepare and process medical documentation, correspondence, and reports. Liaise with insurance companies regarding patient cover, authorisations, and claim submissions. Follow up on outstanding claims and patient payments. Coordinate with healthcare providers, laboratories and other relevant parties when needed. Ensure patient confidentiality and compliance with GDPR and relevant medical regulations. Requirements Previous experience as a medical secretary, administrative assistant or similar role in a healthcare setting in UK/US Knowledge of UK/US private medical insurance procedures and claims processing. Excellent communication skills, both verbal and written. Strong organisational skills with the ability to multitask and prioritise effectively. Proficiency in Microsoft Office and familiarity with medical practice management software. Professional, discreet and patient focused approach. Experience working in a private medical practice in UK. Knowledge of medical terminology. Interested Candidates share your cv to hr@ossisto.com