611 Customer Queries Jobs - Page 4

Key Responsibilities: 1. Manage inbound calls/mails from domestic & international customers 2. Handle query, request & complaints effectively to provide appropriate resolution and alternatives within the defined timeline. 3. Strong follow up on cases to ensure final resolution keeping the customer experience in mind. 4. Go the extra mile to assist the customer and escalate in case of any breach of the predefined policy and guidelines. 5. Coordinate timely with inter-departments to resolve escalations. 6. Make outgoing calls for follow-up cases and ensure closure. 7. Adhere to business SOP and quality guidelines 8. Manage social media query on Instagram, WhatsApp, Facebook & Twitter 9. Basic MS word & excel skills to manage relevant data on G-drive Requirements: 1. Good verbal and written communication skills 2. Strong active listening and comprehension skills 3. Telephone etiquettes & Email etiquettes 4. Multi-tasking-To be able to work in a blended process

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred. About Company Equitas Small Finance Bank is a leading provider of inclusive banking services, committed to financial inclusion and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. For more information, please contact us at 1381573.

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 29k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and update the system accordingly. Provide excellent customer service and maintain high levels of customer satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking operations and procedures. Proficient in using computer systems and software applications. Ability to build strong relationships with customers and colleagues.

Graduate Freshers can also apply (Except BE, BTECH) Location : Kharadi, Pune Domain : Insurance Notice : Immediate Shifts : 24/7 Rotational Shift 5 days working , 2 days week off Both way cab in hiring boundaries Age : 36 Max Contact- 9257655181

We are looking for a highly motivated and experienced Associate - Tele Collection to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee tele collection operations to achieve business objectives. Develop and implement effective strategies to improve receivable management. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators to optimize collection processes. Provide excellent customer service and ensure timely resolution of customer queries. Identify and mitigate risks associated with tele collection operations. Job Requirements Strong knowledge of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in using tele collection software and tools. Strong analytical and problem-solving skills. Ability to build strong relationships with customers and stakeholders. Experience working with credit cards, receivables, or tele collection operations is preferred.

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers and stakeholders. Resolve customer queries and issues professionally and promptly. Make follow-up calls to customers to collect payments and update their accounts. Provide excellent customer service and ensure satisfaction. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Job Requirements Proven experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking products and services is an advantage. Familiarity with CRM software and other relevant tools. Strong problem-solving and analytical skills. About Company Equitas Small Finance Bank is a leading player in the BFSI industry, committed to providing inclusive banking solutions to its customers. We offer a dynamic and supportive work environment, with opportunities for growth and development.

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 1 year of experience in telecalling, collections, or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Basic knowledge of banking products and services is an advantage. Any graduate degree from a recognized university. Experience working with small finance banks or similar institutions is preferred.

Tata capital Inbound (customer service) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Omkar:- 8698879613(WhatsApp/Call) Perks and benefits Competitive salary range

We are seeking a highly motivated and customer-focused individual to join our team as an Advisor in the Post Sales department. The ideal candidate will have at least 1 year of experience in the Customer Communications department and possess excellent communication and problem-solving skills. As an Advisor, you will be responsible for providing exceptional post-sales support to our customers and ensuring their satisfaction with our products and services. Roles and Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Provide product and service recommendations based on customer needs and preferences - Collaborate with internal teams to address customer concerns and improve overall customer experience - Monitor customer feedback and identify areas for improvement in post-sales processes - Maintain accurate records of customer interactions and transactions - Assist in training new team members on post-sales procedures and best practices Qualifications: - Bachelor's degree in Business Administration or related field - 1+ years of experience in the Customer Communications department - Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Knowledge of post-sales processes and best practices If you are a proactive and customer-oriented individual with a passion for delivering exceptional service, we encourage you to apply for the Advisor - Post Sales position. Join our team and help us exceed customer

We are seeking highly motivated and customer-focused individuals to join our team as an advisor in the Pre or Post Sales department. The ideal candidate will possess excellent communication and problemsolving skills. As an advisor, you will be responsible for providing exceptional sales support to our customers and ensuring their satisfaction with our products and services. Roles and Responsibilities: • Respond to customer inquiries and resolve issues in a timely and professional manner • Provide product and service recommendations based on customer needs and preferences • Collaborate with internal teams to address customer concerns and improve overall customer experience • Monitor customer feedback and identify areas for improvement in post-sales processes • Maintain accurate records of customer interactions and transactions • Assist in training new team members on post-sales procedures and best practices Qualifications: • Bachelor's or Masters degree in Business Administration or related field • Strong communication and interpersonal skills • Ability to multitask and prioritize tasks effectively • Proficiency in Microsoft Office and CRM software • Knowledge of post-sales processes and best practices If you are a proactive and customer-oriented individual with a passion for delivering exceptional service, we encourage you to apply for the position. Join our team and help us exceed customer expectations!

ole & responsibilities Preferred candidate profil Main Purpose of Job The Credit Control Executive is responsible for managing customer credit, minimizing overdue debts, and ensuring steady cash flow by enforcing credit policies and collecting payments on time. The role involves maintaining positive customer relationships, resolving billing disputes, reducing financial risks, and supporting the companys financial stability and growth. Key Accountabilities Achieve key performance indicators (KPIs) by proactively managing accounts, focusing on high-priority customers, and addressing customer-related issues effectively. Prepare and send Statements of Accounts (SOAs) to customers weekly or biweekly. Regularly monitor customer accounts and ensure timely follow-ups via emails and phone calls on outstanding payments. Address and resolve payment disputes or invoice discrepancies promptly, collaborating with teams such as disbursement, Accounts Payable, and Hub Operations. Escalate unresolved accounts to the Credit Control Manager and Commercial Manager, providing detailed reports on overdue accounts that may require legal action. Follow organizational policies, ethics, and compliance standards, delivering services in alignment with Service Level Agreements (SLAs) and organizational strategies. Build and maintain strong relationships with internal and external customers to encourage timely payments and foster customer loyalty. Submit 100% prefunding vessel list to the Operations Manager for their account after receiving approval from the Commercial Manager. Monitor and control unallocated cash for assigned accounts, ensuring all cash is allocated to respective details. Maintain accurate records of communications for audit trails and effective follow-ups. Key Deliverables Maintain an overdue ratio of less than 30% and achieve 100% cash collections target. Manage customer credit, reduce overdue debts, and ensure healthy cash flow, achieving collection targets and reducing bad debt write-offs. Maintain professional relationships with customers to encourage timely payments while protecting long-term business interests. Address customer concerns related to billing or payment terms to prevent delays. Assist the Supervisor and Assistant Manager (AM) Credit Control with ad-hoc tasks to support team objectives. Knowledge & Skills Essential: Proficiency in Microsoft Office, particularly MS Excel (Pivot Table, VLOOKUP, etc.). Knowledge of Outlook and its functions. Good understanding of accounting principles and practices. Fresher or 1-2 years of experience in accounts receivable, credit control, customer service, or accounting. Strong communication and interpersonal skills, with the ability to work with cross-functional teams. High attention to detail and accuracy. Customer service mindset. Desirable: Basic understanding of shipping terminologies and maritime industry knowledge related to port agency work. Experience in a multinational company or fast-paced environment. Qualifications Essential: Bachelors degree in Accounting, Finance, or a related field.

Looking for a Jewellery CRM to manage client relationships, handle inquiries, follow up on leads, and ensure customer satisfaction. Must have fluent English, excellent communication skills, and experience in luxury or jewellery retail

HIRING ON!!! For #International customer Support Executive Campaign Type-voice/Non Voice Rotational Shifts/Rotational off 9.5 Hrs of working including 1hr of break 5.5 days working 3 Months of Paid training Salary -27k ctc-38kctc Online Interview Required Candidate profile Eligibility & Requirements: Graduate/Undergraduate both are eligible Immediate Joiners, ready to relocate Need Excellent Communication Skill in English

Mission As a member of the IBA family and acting as a leading player in the field of Quality Assurance in Radiation Therapy and Medical Imaging, IBA Dosimetry continuously innovates solutions that enhance quality and outcome of cancer treatments Our products are distributed worldwide and we are very proud of our international cultural diversity Employees from over 30 different nations come to work every day sharing the same passion for developing product solutions that protect, enhance and save lives, You consider yourself as a professional in your field yet you are also eager to learn continuously Team spirit is part of your genes and new challenges boost your motivation, Responsibilities Systematically troubleshot, solve, and document customer complaints related to product issues by leveraging equal parts intuition and technical acumen Routine follow-ups to ensure resolution and customer satisfaction, Communication with customers related to handling customers requests and complaints, providing answers and solutions in timely fashion and in accordance with implemented process, Manage and dispatch all incoming customer communications (calls and emails) from both external (end users and distributors) and internal users in a timely fashion, Acquire deep product knowledge (technical and physics related) with the goal of providing comprehensive responses to customer queries, Maintain detailed records of customer interactions, process customer accounts, and file documents, Escalate complex customer issues to appropriate support teams, Follow communication procedures, guidelines, and policies, Recommend potential products or services to management by collecting customer information and analyzing customer needs, Remain continually informed and ready to deploy newly acquired knowledge towards resolution of new issues that may stem from recent product updates or newly discovered bugs, Requirements Masters degree in Medical Physics from a recognized institution or Dip R P from BARC(Govt of India) Clinical experience is most preferred, Intermediate familiarity with MS-Office SuiteExcel, Powerpoint, Word, etc Familiarity with applicable Medical Device Quality Systems (FDA, ISO), Basic knowledge of IT and networking fundamentals In depth-networking knowledge and/or certification (e-g Cisco) is a plus, Proficiency in spoken and written English, Affinity for teamwork and well-developed interpersonal skills, Ability to learn and apply newly acquired product training quickly, Willingness to work nights, up to 33% of workdays, Self-driven mindset and ability to work independently Devotion to customer success and a desire to put things right in under tight timelines What We Offer IBA offers you a flexible work environment and a competitive compensation package You have real possibilities to evolve within the organization and to create your own career path, supported by training programs to acquire new skills and ensure they stay sharp If you see the challenge and excitement to be part of a dynamic international team, please send us your meaningful application To enable a better comparison and fairness please apply exclusively online, Life at IBA At IBA, we value creativity, innovation, and a commitment to excellence As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance If youre ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team Lets shape the future of technology together! Apply today and be part of a mission that matters!

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In Drive for the role of Process Developer, Customer Relations Analyst || Hyderabad on 21st June 2025 (Saturday) Walkin Drive Date: 21-June-2025 (Saturday) Walkin Time: 11:30 AM - 1:00 PM Walkin Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana-500049 Experience: 2-5 years (Previous exp. in supply chain domain) Graduation: Any graduate (except law) Work location: Hyderabad (work from office) Shift: Should be comfortable with any shift (24*7) The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customers order Track end to end status of order and share real time updates with the customer Share insights to the Training team on improving overall teams process knowledge Own SLA/KPI and ensure daily TAT and Accuracy targets are met Qualifications we seek in you! Minimum Qualifications / Skills Any graduate (except law) Industry Experience - Services or hi-tech industry Process/Domain Experience Order Management (Entry/Amendment) Quote to cash process and sales administration Coordination with Logistics / Supply chain teams Dispute Management Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Oracle, SAP, knowledge and experience would be an added advantage Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslips Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training

venue Details Process: Voice process Experience: Experience (1 - 4 Years) Shift: UK Shift Mode of interview: Walkin Date: 21st June 2025 Timing: 10:30 AM to 2:00 PM Contact HR: Deva Dharani Job Summary: We are seeking enthusiastic and articulate professionals to join our on-site Client Support Services Team in Navalur, Chennai. This role involves providing voice-based support to UK-based clients, ensuring timely and effective resolution of service-related queries. The ideal candidate will have 13years of experience in international calling, specifically supporting UK clients. Key Responsibilities: Manage inbound and outbound voice interactions with UK clients in a professional and courteous manner. Address client issues related to services, transactions, or operational concerns. Maintain detailed and accurate records of all client interactions using CRM tools. Escalate unresolved issues to internal teams and ensure timely follow-up. Collaborate with internal departments to enhance client satisfaction and service delivery. Ensure compliance with UK data protection and service standards. Required Skills and Experience: 13years of experience in international voice-based client support, preferably with UK clients. Excellent spoken English with a neutral or UK-accented tone. Strong interpersonal, communication, and problem-solving skills. Familiarity with CRM platforms such as Salesforce, Zendesk, or similar. Willingness to work full-time from the Navalur, Chennai office (no hybrid/remote option). Preferred Qualifications: Bachelors degree in any discipline. Certifications in client service or voice process operations are a plus. Understanding of UK business culture and client expectations

Job Title: Voice Process - Customer Experience Associate III Work Location : Conduent, Vizag (On-site) Position Overview: We are seeking graduate professionals with relevant experience in Voice Process , preferably within Banking domain. This opportunity is ideal for candidates who are results-driven, possess excellent communication skills, and are open to working in night shifts . Key Responsibilities: Customer Experience Associate III: Candidates with 1.5+ years of customer service experience in voice process Preferred candidates with outbound calls & Collection experience for international clients. Compute complex information with good analytical skills. Ability in problem solving, good listening and reasoning Excellent English verbal and written skills Preferred candidates willing to work with International BPO Industry Eligibility Criteria Graduation is mandatory Hands on Experience in Voice Process Preferred experience in: Collections Banking BPO Outbound Calling Strong communication and analytical skills Must be willing to work night shifts only Excellent verbal communication and interpersonal skills Strong problem-solving and customer-handling abilities Willing to work in permanent night shifts (US time zones) and rotational offs (No night shift allowance)

Exp Required: Mini 1 Year in International Voice Support Qualification: Graduate (Mandatory) CTC: Up to 5.75 LPA+ Variables Location: Pune / Bangalore Immediate Joiners Only Shifts: 24*7 Shifts 2 Way Cab 5 days working Contact HRMayur 7357769199

To join Virtual Walk-in, Use the below link- https://teams.microsoft.com/l/meetup-join/19%3ameeting_NmYyYmYxNjItNmMxNS00NzNmLWEzYTYtMDg5MTJjZDJhZWIx%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%2211d14c8e-d0d2-4b1d-a7a7-bf2ba2006364%22%7d About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU : Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Job Description: Customer Support Associate Voice (Apprenticeship Program) --- About the Role: As a Customer Support Associate Voice, you will be handling inbound voice calls (internal only, no sales targets). Your key responsibility is to assist customers with queries and ensure efficient resolution, focusing on Average Handling Time (AHT) and customer satisfaction. Location-wise Requirements & Stipend:Hyderabad Language Proficiency: English (common), Telugu, Hindi. Kannada Stipend: INR 13,500 18,000/month Avg. INR 15,000 --- Shift Timings: 9 hours/day (including 1-hour break) 6 days/week Rotational shifts in a 24/7 environment Common shifts: 9 AM 5 PM, 10 AM – 6 PM Late shifts: 3 PM – 12 AM, 4 PM – 1 AM, 5 PM – 2 AM, 6 PM – 3 AM Company-arranged drop-off service available for shifts ending after 9:30 PM

Walk-in interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal). Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.

Hello Everyone, I am looking for candidates who is willing to work with us for Hexaware Technologies . We have multiple openings for Customer Service, inbound, Outbound, Email, sales, ORM, Complaint management, sales and retention. Please call back if you are interested. Handling the customer queries over calls. Resolving customer queries and concerns over time. Assisting customers they are facing any issues & providing assistance Ensuring the customer has a positive experience with the company. Regards, Komal Rane Hexaware Technologies call on 8766007898

Company: Digitide Solutions (Q Connect) Day Shift with cab facility Intermediate & Above (Undergraduates/Graduates) Salary: Fresher’s: 14000 Take Home Experienced:19K CTC 2-way cab transportation up to 35 KM radius Nodal point pic & drop Required Candidate profile Location: Begumpet and Pocharam Mindspace It is day shift 6 Days Working, 1 rotational week off Languages: Good communication in English & Hindi