2729 Customer Queries Jobs - Page 3

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0.0 - 3.0 years

2 - 4 Lacs

gurugram

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**ONLY IMMEDIATE JOINERS APPLY** Contact Person- HR Ayush- WhatsApp your resume to 9311944137 || ayushgupta1@policybazaar.com Job Location - Gurgaon Sec-44, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Key Responsibilities: Handle inbound a...

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1.0 - 4.0 years

3 - 6 Lacs

bengaluru

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Job Title: Customer Relationship Manager Location: Bengaluru, Karnataka Experience: 2- 5 years Employment Type: Full-time Job Summary: We are looking for a proactive and customer-focused Customer Relationship Manager to oversee customer interactions, ensure satisfaction, and drive service excellence. The ideal candidate will act as the main point of contact for customers, resolve issues efficiently, and continuously improve the overall customer experience. Roles and Responsibilities: Manage customer queries, complaints, and feedback through various channels (phone, email, and chat). Ensure timely resolution of customer issues while maintaining high levels of satisfaction. Develop and impleme...

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0.0 - 5.0 years

2 - 4 Lacs

goregaon, mumbai (all areas)

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BPO – Fintech/UHG (Voice & Blended) Location: Goregaon Qual: HSC/Grad; 1+yr BPO/Banking exp Skill: Strong comms; voice (calling involved) Shift: 24/7 rot; 5 days CTC: 30K–41K+NSA+incentives Mumbai residents only apply • WFO HR Pallav: 72768 25565

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2.0 - 7.0 years

2 - 5 Lacs

barasat, satna, nagaon

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Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

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1.0 - 2.0 years

2 - 3 Lacs

gurugram

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Handle mail professionally and efficiently Deliver exceptional customer experiences to enhance satisfaction Adhere to company policies and procedure Maintain a high level of knowledge about the company’s service Blended process Required Candidate profile Graduation is mandatory Minimum 1 Year of experience is mandatory Good communication skill in written and voice Strong problem-solving skills and the ability to empathize with customers

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1.0 - 6.0 years

3 - 3 Lacs

mumbai, mumbai suburban, mumbai (all areas)

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Urgent Hiring For "Email Support Executive" Experience: Minimum 1 Year in Banking or 2 Years in Other domain Shift: Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Excellent communication is required 1 year experience in Email is mandatory in banking or 2 years Other Domain Email drafting experience is compulsory

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1.0 - 6.0 years

2 - 7 Lacs

pune

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Looking for immediate joiners. Shifts- UK shifts Transport: One way Location- Pune- Hinjewadi Phase-2 Preferred candidate profile Previous experience in admin/customer service correspondence support role Good IT skills specifically Excel Excellent attention to detail Good communication and interpersonal skills, both written and verbal Passion to delver exceptional service and add value Good planning, organisation and time management skills Good problem-solving skills Strong teamwork ethic Self-motivated and enthusiastic and able to deliver quality work in a high-pressure environment Able to follow procedures and work within a regulated environment. Role & responsibilities 1.Ensuring that cus...

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Process- PNB (PayNearby) – Customer Service Executive Hsc/Graduate apply Good Communication 9-hr Rotational || 1 Weekly Off Avg Hindi & English Salary:- 14,500 In hand Required Candidate profile • Work Location: MIDC industrial area Pawne village turbhe, Navi Mumbai turbhe 400705 If interested WhatsApp HR Ritul - 7796427033 Need Immediate Joining !

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0.0 - 3.0 years

2 - 3 Lacs

noida

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We’re hiring Customer Support Executives! Freshers and experienced candidates can apply. Must have B.Com or BBA degree with basic accounting knowledge. Salary upto 27k Share your Cvs at 8750561252 Required Candidate profile Responsibilities: Handle customer queries and calls Provide support for Busy Accounting Software Maintain records and ensure customer satisfaction

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

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Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Omkar Contact No:- 8698879613 (Call/ WhatsApp) Perks and benefits competitive salary range

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0.0 - 2.0 years

1 - 2 Lacs

pune

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We’re hiring an enthusiastic Exhibition Sales Executive to manage stall space bookings for our upcoming exhibitions.The role involves driving stall sales, onboarding exhibitors, and ensuring smooth coordination between clients and our operation team. Required Candidate profile Identify and contact potential exhibitors, sell stall spaces, meet targets, manage client relationships, coordinate with teams, track bookings, and support client engagement during exhibitions.

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0.0 - 1.0 years

1 - 2 Lacs

navi mumbai

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Fresher or Min 1 yr experience in customer service Shift time 8am to 8pm(any 10hrs) 5 days working, 2 Rotational week offs Graduation is mandatory Salary - 17.7k TO 19.7K Fresher 23.8k / Exp - 26.8K(Reagional language additional ) Age criteria-30

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1.0 - 5.0 years

2 - 3 Lacs

bengaluru

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Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

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6.0 - 10.0 years

4 - 7 Lacs

hyderabad

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Role & responsibilities Lead, coach, and develop a high-performing customer support team, fostering a service-focused and collaborative culture. Design and document policies, SOPs, and customer inquiry scripts to ensure world-class support that aligns with brand values. Handle and resolve escalated or complex customer inquiries, complaints, returns, refunds, and warranty issues, ensuring swift and empathetic resolutions. Monitor daily customer service operations across all channels (chat, email, phone, social media), optimizing workflows for efficiency and quality. Track, analyze, and report on KPIs such as response time, resolution time, CSAT, and NPS; identify trends and implement improvem...

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0.0 - 5.0 years

2 - 7 Lacs

bengaluru

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**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Contact HR Call HR Naushad 6360065090 / 9964080000 Job Details: Hiring for International Voice Process Location: AMR Tech Park, Bommanahalli Kudlu Gate Work Days: 5 Days Working | 2 Days Off (Saturday & Sunday Fixed Off) Shift: Rotational Shifts Salary Package Freshers: 28,000 Take Home Experienced: Up to 38,000 Take Home Benefits 2-Way Cab Facilities (within radius limits) Eligibility Freshers Excellent Communication Skills in English Ready to Work...

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1.0 - 6.0 years

0 - 1 Lacs

karnataka

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SUMMARY Customer Service Representative Technical / Functional Support Summary We are seeking highly skilled and customer-focused professionals to join our Customer Support Team as Customer Service Representatives . In this role, you will provide functional, technical, and administrative support to resolve customer problems and queries in a fast-paced global environment. This opportunity offers exposure to international client interactions and a dynamic work culture with both RTO and hybrid flexibility . Responsibilities Provide functional, technical, or administrative support to resolve customer issues effectively. Handle and document customer queries and complaints with accuracy and profes...

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2.0 - 7.0 years

5 - 10 Lacs

gurugram

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Note- Only Female candidates can apply for this role. Job Title: - Personal Service Ambassador- Affluent Credit Cards Location: Gurgaon, JMD, Sector 48 Department: Customer Service for Affluent Credit Cards We are looking for a highly skilled and experienced Personal Service Ambassador (PSA) to join our prestigious Credit Card Customer Service team. The PSA will be responsible for delivering an exceptional and personalized service experience to our premium credit card holders. This role demands an important level of professionalism, attention to detail, and a commitment to providing unparalleled customer service. The PSA will be the first point of contact for clients, helping with credit car...

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0.0 - 4.0 years

2 - 4 Lacs

mumbai, gurugram

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Key Responsibilities: Customer Issue Resolution: Identify and resolve customer problems using the knowledge base and available resources, ensuring each solution is tailored to the customers unique needs. Empathy & Support: As our customers often reach out during times of distress, its crucial to treat each customer with the care and attention they deserve. Youll provide compassionate, thoughtful support, as you would to a friend or family member in need. Problem Diagnosis: Use a logical approach to diagnose issues, ask probing questions, and provide effective solutions to customers in stressful situations. Documentation: Accurately document customer issues, following company guidelines and m...

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1.0 - 6.0 years

2 - 4 Lacs

delhi / ncr, vadodara, mumbai (all areas)

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Attending client calls & solving their queries related to shipments pickup & delivery. Preparing various reports & MIS & by using MS office. Handling accounts & doing journal entries on tally. Coordinate with vendors & clients. Required Candidate profile Good communication skills. Should have good knowledge working on MS Office tools (Excel & Outlook etc) Knowledge of basic accounting.

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1.0 - 5.0 years

4 - 5 Lacs

hyderabad

Work from Office

Urgent Hiring: Customer Service (International voice process) Location: Hyderabad WFO UK Shift Min 1 yr exp in International BPO CTC: 5 LPA Immediate joiners only Excellent communications Please share cv at sakshi.n@manningconsulting.in or call/whatsapp 9368820159

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0.0 - 2.0 years

2 - 3 Lacs

hyderabad

Work from Office

Mandatory Skills: C ustomer care, voice process (Hindi & English) are must Qualification: Any graduate Job Description 1.Handle Inbound & outbound calls. 2.Record information into the CRM. 3.Guiding the users on call. 4.Follow up on office related work. 5.Collecting the missed information from end users. 6.Working on Mails. 7.Other process & management related work. Roles & Responsibilities Answer incoming calls from prospective customers Follow up with the customers & getting feedback. Ask pertinent questions to understand the customers requirements Deal with complaints or doubts to safeguard the company reputation Go the extra mile to meet sales quota and facilitate future sales

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0.0 - 3.0 years

2 - 5 Lacs

nagercoil, kanyakumari

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Job Summary : We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities : - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements ...

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0.0 - 5.0 years

2 - 5 Lacs

nagercoil, kanyakumari

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Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities : - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Re...

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0.0 - 3.0 years

2 - 3 Lacs

tiruvannamalai, chennai

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Job Description: We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. Responsibilities: Handle inbound & outbound calls / customer queries Maintain customer satisfaction by providing accurate information Record and update customer details in the system Follow-up and resolve issues in a timely manner Requirements: Minimum 1 year of customer support experience Good communication skills (Tamil & English preferred ) Basic computer knowledge Positive attitude & problem-solving skills multilingual is added advantage Salary: Based on experience & performance Interested candidates can WhatsApp or Call HR at 73050 48470/ 73050 48933

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0.0 - 5.0 years

3 - 5 Lacs

gurugram

Work from Office

Interested Candidates can directly come for the f2f Interview at the given address- Unit no-508,5th floor,welldone techpark Sector-48,Gurgaon,Haryana-122001 Key Responsibilities: • Handle inbound calls and email queries from customers related to loan products and services. • Provide accurate information and assistance regarding personal loan applications, repayments, and account details. • Manage and resolve customer escalations efficiently while ensuring a positive customer experience. • Maintain detailed and accurate records of customer interactions and transactions in the system. • Collaborate with internal departments (operations, collections, etc.) to resolve customer issues promptly. •...

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