611 Customer Queries Jobs - Page 3

Process :- Punjab National Bank - Sales Process - Hsc/Graduate - Good communication - Salary:- 13,000 In hand + Incentive - Shift Timing:- 8 Hours Shift - Day shift - Rotational off Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

Complaint Handling and Monitoring via email & Whatsapp Handling Service engineers through whatsapp Handling of AMC/Warranty Scheduled Customers by the existing excel document Quotation to PO stage follow up with customer in Excell funnel. Payment Followup and Collection as per existing excell document. Documentation, Filing and e filing on daily basis Material request to Technical manager based on engineer request with HOD approval Installation plan based on Production approval and send completion reports Monthly/Quarterly Invoice booking data review with HOD Monthly Order & Invoice Booking data to Management Weekly payment Receiviables report to accounts weekly invoice booking projection to the Management team. Equipment Performance letters from customer after every supply. Aadharing Service Process made for the Coordinator position. Aadharing Documents & existing process. Preferred candidate profile Must have experiene in Customer Support Co-Ordinator

Bulk Hiring for Customer Service process. (Domestic and International both) Salary upto 55k per Month + allowance 5 days working both side cabs Location : Gurgaon and Noida > HR Abhishek : 9211266657 > HR Ridhi: 8178280056 > HR Mehak: 9650005227

Role & responsibilities Oversee customer service operations to ensure high standards of service delivery. Address and resolve customer complaints and inquiries promptly. Conduct training sessions to maintain service quality and team effectiveness. Provide knowledgeable support on products. Provide Level 1 support for tools/applications and coordinate with stakeholders until closure. Obtain and evaluate all relevant data to manage complaints and inquiries effectively. Monitor and dispatch incidents/tickets to the appropriate technical solution group. Efficiently resolve complaints to completion, ensuring customer satisfaction . Complete call notes and reports as required and update them in the CRM . Create reports using MS Office tools (Excel, PowerPoint). Record details of comments, inquiries, complaints, and actions taken . Handle administration, communication, and coordination with internal departments. Flexible and willing to work in rotational shifts within a 24/7 helpdesk environment .. Preferred candidate profile Educational qualification: Bachelor's Degree in any field. Experience : 0-24 months of experience in handling tickets and supporting tools/applications. Fresher may also can apply.

Chat Support Executive (Inbound) - Domestic Work from the office Location : Ambattur, Chennai Details : Working days: 6 Days working, 1 rotational off Experience: 1 year in Customer service (Voice/ Non-Voice) Salary: For Tamil Speakers- 17.5K in hand | For Hindi Speakers - 18K in hand Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as part of a team. Must be an immediate Joiner with Good communication skills. Connect with us, Call HR Aiswarya: 7972173667" " Walk-in Interviews at Ambattur office only "

International voice process - B2C Required - minimum 6months exp in int process CTC - Upto 5LPA Location - Pune WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Required Customer support agent Who have experienced in UK either US travel process as Customer support (Voice) Salary Bracket 35k to 45k Hiring location will be Delhi/Gurgaon Contact for more info at 8174083320 | Shubhangi hrshubh73@gmail.com

Handle inbound and outbound calls in a voice process, addressing customer queries, issues, and requests promptly and professionally. Work in rotational shifts as per the operational requirements of the international BPO process. Required Candidate profile Strong interpersonal skills with the ability to engage customers effectively and address their needs professionally. Maintain a customer-centric approach in all interactions Perks and benefits Salary+Attractive Incentives+Medical

Job Opening: Senior Executive Language Required:-(Kannada) Salary: 31CTC Experience Required: 0 to 1 years Work Days: 5 days Working Education: Graduation not required Fresher & Experience Both can apply Roles & Responsibilities: Handle inbound customer calls efficiently and professionally Provide accurate information and resolve customer queries Maintain a high level of customer satisfaction through effective communication Document and update customer records based on interactions Work collaboratively with team members to achieve daily targets Eligibility Criteria: Proven experience in inbound calling and customer handling is preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Freshers with good communication skills are welcome to apply Note:- Interested Candidates who knows required language can directly connect with connective person . Contact person :- Vikas Contact number:- 9889407064

: RoleCST Associate Blend Process (Voice & Non-Voice) LocationMIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience0-5 years Working Days6 days a week Shift Timing8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to customer queries, complaints, and requests via email, chat, and other digital channels (non-voice). Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues, escalating to senior teams when necessary. Maintain a high level of professionalism while ensuring customer satisfaction. Document customer interactions accurately and follow up as required. Collaborate with internal teams to improve service quality and customer experience. Meet performance targets (KPI & SLA) including quality, productivity, and customer satisfaction. Ensure adherence to company policies and processes in all customer interactions. Skills & Qualifications: 0-6+ years of relevant experience in a blend of voice and non-voice customer service roles. Excellent communication skills in English (both written and verbal).Strong problem-solving and troubleshooting skills. Ability to multitask and manage different types of customer queries efficiently. Knowledge of CRM tools and customer service platforms is a plus. Ability to work in a fast-paced environment with minimal supervision. Flexibility to work in rotational shifts, including weekends (6 days a week). Good interpersonal skills and a team player. Preferred Qualifications: Prior experience in customer service or client-facing roles in a BPO or similar industry. Exposure to working in a customer-centric environment. Comfortable working in a diverse and dynamic team.

Required - Excellent Communication Skills in English Min. 2 yr exp. - Customer Support (Intern. Voice Process) B2C 24*7 Shifts Virtual Interview Any Graduate Share cv's on - 9257669383 (Harsha) Perks and benefits Both way cab's Night Allowances Incentives

Job Title: Customer Service Associate Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn in the next 2-3 years. With a team size of 550 and growing centers across Mumbai, Noida & Bangalore we are ramping up aggressively for the exciting next phase of growth. Job Summary: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate. The ideal candidate will be responsible for contacting customers on a daily basis, providing accurate portfolio updates, handling escalation calls, and ensuring a high level of customer satisfaction. A strong knowledge of equity markets is required for this role. Key Responsibilities: Make outbound calls to customers daily to provide portfolio updates, answer queries, and ensure they are well-informed about their investments. Assist customers with any concerns related to their investments, ensuring a seamless experience. Handle escalation calls and manage any complex customer issues in a calm and professional manner. Provide accurate and timely information on portfolio performance, stock movements, and market trends. Record customer interactions and transactions in the CRM system accurately. Stay up-to-date with market developments and share relevant information with clients. Offer proactive solutions to improve customer satisfaction and address their concerns. Collaborate with other departments to resolve issues and ensure the smooth running of operations. Maintain confidentiality and ensure compliance with regulatory standards in handling customer information. Work towards meeting or exceeding performance goals, including customer satisfaction, response time, resolution metrics, number of daily calls and calling hours. Requirements: Proven experience in customer service or a similar role. Strong knowledge of equity markets. Excellent communication and interpersonal skills. Ability to handle escalation calls and resolve complex issues efficiently. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment and managing multiple tasks. A customer-centric approach with a focus on delivering an exceptional customer experience. Basic understanding of CRM software and other customer service tools. Location: Lower Parel, Mumbai Working days- Monday to Friday+Last Saturday working only

Hiring For Customer Services Profile for Voice Process Location: Ghansoli (Navi Mumbai) Education :HSC / Graduation Experience : HSC /Graduation Fresher OR Min 6months Experience can apply. Salary : Depend upon last drawn salary Age : 18 to 39 Shift: Day Shift With Fixed Saturday & Sunday week off Must Have Excellent Communication Skills. Address: A Block, Bldg. No. 03, Millennium Business Park, T.T.C. Industrial Area, Sector - 2, Mahape, Navi Mumbai, Maharashtra 400710 Near indrayni canteen opposite to Ramada hotel Walkin Interview/ Telephonic : 10:30 AM to 5:00 PM Location Preference - • Ambarnath - Ghatkopar (Central line)• Thane - Panvel (Trans Harbour)• Panvel- Chembur (Harbour line) Interested Candidate can Send Resume on : Mail I'd : AbhishekM21@hexaware.com Number : 8369906998/9321937977 Thanks and Regards HR Abhishek Mishra Hexaware TAG Team

Job Purpose To ensure resolution of issues reported by Customers and Stakeholders for Net Banking and Mobile Banking applications Role & responsibilities Application support (L2) for customer issues and transaction failures on NB and MB applications Understanding issues Finding Root Cause Analysis (RCA) Troubleshooting & resolution of production issues Co-ordinating with Ops and L0/L1 teams to manage customer complaint queues Co-ordinating with stakeholders for resolution Tracking & escalation of Issues Tracking & review of application issues/bugs Meet & discuss with respective stakeholders Regular follow up with stakeholder Escalation of issues Application & Infrastructure management Understanding & planning for blackouts, DR activity Application/Transaction Monitoring Application Usage and Performance Reporting Support Emergency Changes Understand Change and Requirement detailing Planning for PVT & resources (internal customers) Execution of PVT Coordinating with Ops, Engineering and Product teams Key Skills Strong Technical & Analytical skills Strong Customer-facing, interpersonal skills Understanding of application logs, tools such as AppDynamics Knowledge of cloud-based application support (AWS/GCP) Should have worked on mobile or web-based application support Exposure to banking preferable

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Only Graduates can apply. 1 year of Experience in any field can apply. Should have excellent communication skills Should be Fluent in English and Hindi Job Details: Work From Office Face to face interview Immediate joiners preferable. Day Shifts 6 days working, 1 days rotational off 23 CTC and 17,000 Take home salary. Work Location: Hebbal, Bangalore If interested share your resume to WhatsApp or Call Bhargavi - 7619331123 Bring copy of resume mention Bhargavi

To apply Call- 7378024898 The ideal candidate will be responsible for making outbound calls to potential clients, understanding their needs, and providing relevant information about our products/ services. Make outbound calls to potential customers. Required Candidate profile Freshers and candidates with up to 3 years of experience can apply. Good communication and interpersonal skills. Ability to handle objections and close sales effectively. Basic computer knowledge

We're hiring Customer Support Executives for a leading real estate client in Hyderabad. Key Responsibilities: Handle customer inquiries via calls, emails, and web chats Schedule appointments and follow-ups Ensure a high level of customer satisfaction Requirements: Experience: 1- 4 years in customer support, sales, or pre-sales ( Freshers are not eligible ) Languages: Fluency in English, Hindi, and Telugu is mandatory Qualification: Any graduate Age Limit: Up to 32 years Location: Gachibowli, Hyderabad Week Off: Rotational ( only between Monday to Thursday due to weekend workload ) Salary: Depends on last drawn salary and interview performance We offer a decent hike over your current salary Please note: The maximum CTC is 3.7 LPA Joining: Immediate joiners preferred If you meet the criteria and are interested, please apply with your updated resume.

•Help customers buy books, magazines, and other items •Help customers find books •Process returns and refunds •Answer customer questions •Recommend books to customers •Maintain customer and inventory records •Help customers and faculty locate books

Hiring: Customer support (outbound voice) Exp: min 2 exp in int. voice Education: Any Grad. CTC-Upto 6 LPA + Variables Location: Gurugram 24/7 shifts/ WFO Cab available Contact: 9653852049 (HR Gaurav)

We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our support team. The ideal candidate must hold a graduation degree and possess excellent communication and interpersonal skills. The CSR will act as the first point of contact for customers, ensuring a seamless and professional service experience across all communication channels. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or in-person. Handle and resolve customer complaints in a professional and empathetic manner. Maintain detailed records of customer interactions, transactions, comments, and complaints. Identify customer needs and provide appropriate solutions or direct them to the relevant department. Ensure customer satisfaction and provide professional support throughout the customer journey. Follow communication guidelines and procedures as per company standards. Collaborate with internal teams to escalate and resolve customer issues efficiently. Key Requirements: Graduate in any stream from a recognized university. Excellent verbal and written communication skills. Strong problem-solving abilities and customer orientation. Proficiency in Microsoft Office and familiarity with CRM systems. Ability to work in a fast-paced environment and handle high call volumes. Team player with a positive attitude and a strong work ethic. Willingness to work in rotational shifts, including weekends and holidays if required. Preferred Qualifications: 6 months to 2 Yrs of experience in a customer service or call centre environment. Multilingual capabilities will be an added advantage. Knowledge of customer service software, databases, and tools.

CUSTOMER SUPPORT EXECUTIVE PPC/CSE/1312209 Coordination Coimbatore Posted On 16 Apr 2025 End Date 31 May 2025 Required Experience 3 - 5 years ShareApply Basic Section No. Of Openings 1 Designation Grade Senior Executive -M24 Freshers/Experience Experience Employee Bonus FTA Organisational GPCOMP Pon Pure Chemicals Group Company Name Pon Pure Logistics Private Limited Department Coordination Country India State Tamil Nadu Region Coimbatore Branch Coimbatore Skills Skill Customer Support CRM Tele calling Minimum Qualification Any Degree CERTIFICATION No data available Working Language Tamil English About The Role 1. Handling PAID/TOPAY BOOKINGS & DELIVERIES 2. Daily MIS UPDATE to customers 3. Prepare Reports and identify bottlenecks in the flow 4. Address customer queries and resolve in a TAT Time

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Domestic Voice Support !!! Freshers or Experienced Technical support -Voice!!! (Vela Chery Chennai) Mode of Work - Work from office No of Openings : 50 Interview timings: 09:30 AM to 03:00 PM (Monday - Saturday) (Only face to face interview) Should have Good communication with one Native Language (Telugu, Malayalam and Hindi). Technical Graduation is mandatory Handling customer’s queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary 13k to 15k + Performance Incentives. Shift Timings (8:00 AM – 8:00 PM ) (btw 9 hours) 6 days working (1 day rotational week off)

Customer Care Executive/Telesales with a product based Co.@Kochi Freshers also be considered Must Know Hindi, Tamil Male and Female both can apply can share their resumes@ kapil@pycconsultants.com