2844 Customer Queries Jobs - Page 29

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experienc...

Roles and Responsibilities: Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty. Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently. Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication. Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and h...

The job involves - Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per company on call, chat or email. Documenting / Recording transactions. Required Candidate profile Preference - Domestic Voice Process (Rotational Shifts). Experience - Freshers & Experienced both can apply. Maintain Superior quality service by following organization standards.

RESPONSIBILITY 1 I ensure to provide a best-in-class customer experience I ensure the entire Store team acts with a CUSTOMER FIRST mindset where we find solutions for all the customers walking in. I am at the service of my customer queries at the welcome desk with mediums of Face-to-face, calls, emails, social media, and proactively finding solutions, after-sales, and other touchpoints. Gain deeper knowledge of CX after understanding CRM systems and practices. Analyse customer feedback at all touch points so that actions can be derived to enhance the experience further RESPONSIBILITY 2 I am the guardian of customer-centricity in my store I ensure 100% of my customers are greeted and welcomed...

Provide Superior Customer Experience on phone to Corporate and Small Business Card Members who use American Express for several exclusive benefits and services Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills to Ensure Best Possible Solutions and FCR to Card Members Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands to Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Qu...

Handle incoming customer queries Ensure high levels of customer satisfaction through timely and effective support. Work closely with other departments (sales, technical support, logistics) to resolve customer concerns. Required Candidate profile Strong communication skills (verbal and written) Excellent interpersonal and customer service skills Problem-solving attitude and attention to detail Basic Knowledge of MS Excel

Job description We are looking for smart & young individuals to join our Banking process. A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate prof...

Role & responsibilities : We are seeking a highly organized and detail-oriented *Admin Head* to oversee mutual fund transaction management, ensure compliance with regulatory guidelines, and provide end-to-end support to investors and internal teams. The role requires excellent coordination skills, deep understanding of operational workflows, and the ability to liaise effectively with Asset Management Companies (AMCs), Registrar & Transfer Agents (RTAs), sales teams, and other stakeholders. Preferred candidate profile : * Graduate or Postgraduate, preferably in *Finance* or *Marketing*. * Degree in *Banking, Insurance & Finance* will be an added advantage. * Understanding of the *mutual fund ...

Job Title: Customer Service Executive Location: Remote Job Summary: We are looking for a Customer Service Executive to manage customer interactions, resolve queries, and ensure excellent service for our perfume brand. The ideal candidate should have good communication skills, a customer-first attitude, and interest in fragrances. Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media. Assist customers with product information, order status, returns, and complaints. Maintain accurate records of customer interactions. Provide after-sales support to ensure customer satisfaction. Coordinate with sales, logistics, and warehouse teams for smooth order processing. S...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarwadawali - Thane To Apply , Call Or WhatsApp HR Shubham :- 8551021894 Perks and benefits Good Salary with unlimited Incentives

Responsibilities: * Resolve complaints promptly * Maintain high customer satisfaction ratings * Manage customer queries via phone, email & chat * Collaborate with teams on product improvements Health insurance Provident fund

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Salary: 22,000 CTC UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Hi-Job seekers!!! Greeting from ShiningstarsITPL!! WORK FROM HOME Job Title: Customer Care Executive Location: Permanent Work from Home (Remote) Job Type: Full-Time Experience: Fresher or Experienced Candidates Welcome Industry: E-commerce / Customer Support Job Summary: Company is seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. In this role, you will be responsible for handling customer queries and concerns through call, chat, and email. Your goal is to ensure timely resolutions, enhance customer satisfaction, and provide a seamless order support experience. Roles & Responsibilities: Handle incoming customer interactions via phone, chat, a...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

Customer Support 0-3 Yrs Exp Into Customer Service Any Graduate Salary - Based on interview WFO 5 Days working both side Cab Shift- US Interview - Walk in For more info contact HR Haider - 9256424833 HR Bhoomi - 8890492756

As a Tele Sales Executive, your role will involve handling both inbound and outbound calls, making follow-up calls, fixing appointments, and conducting outbound calling on data collected through lead generation activities. You will be responsible for handling customer queries, keeping records of calls, and building profitable relationships with key customers. Additionally, resolving customer complaints quickly and efficiently will be a key part of your responsibilities. Qualifications Required: - Fluency in English is preferred Benefits Include: - Incentives based on monthly target achievement - Cell phone reimbursement - Health insurance - Paid sick time - Provident Fund - Performance bonus...

International Voice Process Fresher:Any graduate can apply (after 2020 passout) Exp: UG/Grad with min 1 year exp in Voice Support CTC- 2.5 LPA to 6 LPA (Based on exp) WFO-5 Days working US Shifts Notice-0 to 30 days Contact: 8890492756/ 9828218897 Perks and benefits Performance Based Incentives Both side cab

Roles and Responsibilities Handle customer queries via email, chat,sms. Provide excellent inbound customer service to resolve customer issues promptly. Utilize strong communication skills to effectively handle complex customer queries. Work on blended processes for non-voice tasks such as email support and data entry.

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA- INTERNATIONAL PROCESS : Graduation is not mandatory. SALARY- 25 ctc WORKING DAYS- 5 ...

Solve the customer queries on call need English And Hindi Fluently Should have Minimum 6 months Experience on Papers for more details call Rahamath HR 9059256406

Dear Applicants, Job Opportunity: " Customer Care Executive" We are delighted to announce excellent career opportunities for both freshers and experienced professionals in Customer Care Executive. Join reputed Super-speciality Hospitals, Multi-speciality Hospitals, and Diagnostic Centres across India. What We Offer: Attractive Salary Package Performance-based Incentives Accommodation Facilities. Job Title: Customer Care Executive Qualifications: Any Graduation Package: Up to - (3 LPA) Position Type: Full-Time Preferred Skills: Good English Communication & Customer Success, Service & Operations. Location: Chhattisgarh : Raipur, Bilaspur, Durg, Bhilai, Korba Gujarat : Ahmedabad, Vadodara, Sura...

Process service requests efficiently and accurately while maintaining high service standards Liaison with relationship managers, product/operations team Ensuring delight in respect of customer experience with the Bank Handle all service requests and queries from customers, liaison with RMs, Product/Ops teams and ensure timely delivery of services Ensure smooth interaction with customers and quick processing of transactions within SLA Ensure compliance to Regulatory Guidelines, Banks policies in all processes and workflows Scrutiny of docs submitted by the client for processing Obtaining Exchange rate for the transactions from dealing room Scanning of docs , transmit to TFC/DTFC First Time Ri...

Handle inbound customer queries via chat, call, and email for all brand platforms (Man Matters, Be Bodywise, Little Joys). Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics. Accurately document all interactions using CRM and proprietary tools. Follow up with customers for pending or escalated issues through appropriate channels. Communicate clearly and professionally to ensure a smooth and pleasant customer experience. Ensure every customer interaction leads to an Outstanding Customer Experience. Share feedback and suggestions with team leads/managers to improve internal processes. Meet productivity goals including number ...

Min 6 months of international voice exp Location - Hadapsar (Pune) CTC - UPTO 6.0 LPA Only graduates / UG Notice Period: Immediate Joiners Only Night Shifts Both Way Cab Work Mode: Work from Office Contact - Divyanshi (8905115503) Perks and benefits Both Ways Cab INCENTIVES : upto 8000 monthly

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Kshitij Contact No:- 9763458943 (Call/WhatsApp) Perks and benefits competitive salary range