1853 Customer Queries Jobs - Page 29

Urgent Hiring For "Email support associate" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 2.5 LPA - 3 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Good communication is required 1 year experience is mandate in banking or bpo Email drafting experience is compulsory

Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience Customer support. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 23000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset If interested send me your resume through WhatsApp - 7619331123

Real Estate Telecaller is responsible for making outbound calls to potential clients, promoting properties, and generating leads for the real estate company. They act as the initial point of contact, providing information about properties.

Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feasibility Arranging and dispatching the deliveries Maintaining the supportings and documents safely Checking and reverting on emails within 24 hours Receiving, inwarding and arranging spares Packing and dispatching the goods Maintaining cash and card and reconciling Building CRM and registering sameCoordinate with Technicians Interested candidates can contact 6360443019

Hello Candidates, Tech Mahindra is hiring for Customer Service Profile for a Chat/Voice Process!! Roles and Responsibilities Resolving customer complaints. Responsible for resolving queries of customers within stipulated time frame. Possessing excellent product knowledge to enhance customer support. Eligibility Excellent English communication skill is required. Undergraduate & Graduate both can apply. Fresher & experienced both can apply. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shivani - 9667613901/ HR Pooja - 8882114256/ HR Anushka - 7678270489 or can directly come for walk in interview from 10 AM to 3PM from Monday to Saturday at below mentioned address and mention "HR Shivani" or "HR Pooja" or "HR Anushka" on top of your resume. Office Address -1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Role & responsibilities Person should be of BE - Mech/ Diploma in Mechanical/ Instrumentation Person should be from the Mumbai or Gujarat region. Person having hands-on knowledge of customer service support to pharma tooling/ pharma consumables, and industrial products Swiftly address and resolve any technical issues related to the pharma tooling customer Collect all relevant technical machine information for providing quotations. Attend trials for supplied pharma toolings and ensure the smooth running of the machine. Technically sound knowledge with quick resolution and conclusion of queries at the customer end. Connect well with cross-functional team members to ensure smooth coordination with the customer. Ensure yearly targets are achieved for the Gujarat or Mumbai region.

Job Title: Customer Support Executive Location: Hyderabad (On-site) Company: Algohire.ai Experience: 13 years Employment Type: Full-time About Algohire.ai Algohire.ai is an intelligent recruitment automation platform designed to simplify hiring for modern recruitment teams. We empower companies to streamline candidate engagement, testing, and interview management. Key Responsibilities Attend and manage inbound calls from candidates, test centers, and clients efficiently. Provide clear and professional resolution to queries related to product usage, assessments, and technical issues. Handle high call volumes (200+ calls/day) during peak times or urgent escalations. Communicate technical issues or bugs effectively to the tech team for quick resolution (escalation handling). Create demo or help videos to support candidates and test centers in using the platform. Understand and explain the product flow and processes to end-users in a simple, confident manner. Handle rotational shifts, including working on Saturdays or Sundays, as required. Maintain composure and efficiency during high-pressure situations ("war room" support scenarios). Ensure accurate documentation of issues and resolutions in the support log. Requirements Excellent verbal communication in Telugu and English. Prior experience in customer support or technical support roles preferred. Strong problem-solving skills and ability to multitask under pressure. Basic understanding of web applications, browsers, and mobile app navigation. Willingness to work flexible hours, including weekends or extended hours if needed. Preferred Skills Experience in SaaS support or EdTech platforms. Ability to create tutorial content or walkthrough videos using screen recording tools. Exposure to tools like Freshdesk, Zoho Desk, or similar CRM/ticketing systems.

Responsibilities: * Greet guests, take orders, serve food & drinks * Provide exceptional customer service at all times * Supervise stewards/waiters, handle queries promptly * Manage restaurant operations efficiently Food allowance Performance bonus

Seeking a proactive and detail-oriented Customer Support/Key Account Executive to manage relationships with key client accounts in the transport and logistics sector. Ensuring operational and superior customer satisfaction in surface/Road transport Required Candidate profile The ideal candidate will act as the bridge between clients and internal teams, taking ownership of daily service delivery, issue resolution, and communication.

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Service Profile for a Chat/Voice Process. Roles and Responsibilities Responsible for resolving queries of customers within stipulated time frame. Resolving customer complaints. Possessing excellent product knowledge to enhance customer support. Eligibility Excellent communication skills is required. Undergraduate & Graduate both can apply. Fresher & experienced candidates can apply. Salary will depend on communication skills and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Vidhushi - 9555675353/ HR Pratishtha - 7303342018/ HR Preeti - 8887985890 or can directly come for an walk in interview from 10.30AM to 3PM from Monday to Saturday at below mentioned address and mention "HR Vidhushi" or "HR Pratishtha" or HR Preeti on top of your resume. Office Address - 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- Upto 16k in hand for freshers Upto 24k in hand for experienced WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #bankingprocess ,

Hi Job-Seekers, Greeting from ShiningstarsITPL!!! WORK FROM HOME We are hiring for English and Hindi representatives to join our team. This is a work-from-home opportunity where you will assist customers with their inquiries and provide excellent customer service. Responsibilities: * Handle customer inquiries in English, and Hindi. * Provide support and resolve customer issues. * Maintain a high level of customer satisfaction. * Work in rotational shifts. Requirements: * Excellent communication skills English, and Hindi. * Comfortable with rotational shifts. * Graduates and undergraduates are welcome to apply. * Minimum 1 year of experience in customer service and Fresher * Must have a personal laptop and Wi-Fi. System Requirements: * Processor: i5 or i7 * RAM: 8GB and above * Operating System: Windows 10 Pro, 11, or 11 Pro * Wi-Fi Speed: 50 MBPS and above * USB Headsets * Power Backup Salary Details: UPTO18,000 CTC (In-hand: 14,090) Interested candidates may call and share resume on Whatsapp on this number-7080322333( Anwesha) THANKS & REGARDS HR EXECUTIVE ANWESHA SHININGSTARSITPL

We are seeking a Customer Care Executive who will be the first point of contact for our valued customers. The role involves handling day-to-day customer queries and complaints across multiple channelsphone calls, emails, live chat, and social media. The ideal candidate should be polite, patient, and proficient in English, with good communication skills and working knowledge of Excel. Key Responsibilities • Respond promptly and professionally to customer inquiries over the phone, email, live chat, and social media. • Resolve product or service complaints by understanding the issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. • Maintain accurate records of customer interactions and transactions in Excel and/or internal CRM systems. • Coordinate with other teams (logistics, operations, etc.) to ensure timely resolution of customer issues. • Identify recurring customer issues and suggest improvements to processes or products. • Build and maintain positive relationships with customers to encourage brand loyalty.

Job Role: Customer Experience Executive (Inbound & Upselling) Location: Bangalore (Work from Office) About NoBroker: NoBroker is Indias first proptech unicorn, eliminating brokerage in real estate. Backed by top investors like Google and General Atlantic, we serve over 30+ lakh customers monthly across major Indian cities. Responsibilities:Handle inbound calls and resolve customer queries with professionalism. Coordinate with internal teams to ensure timely issue resolution. Upsell relevant services during customer interactions. Maintain accurate call logs and performance reports. Experience: 0-2years Requirements: We are hiring 2 candidates with strong communication skills in Hindi, English, and any South Indian language (Kannada, Tamil, Telugu, or Malayalam preferred). Bachelors degree (preferred). Prior experience in customer support or sales. Good problem-solving and multitasking ability. Familiarity with CRM tools is a plus. Perks: Best salary structure in the market Rapid career growth opportunities Medical insurance Free lunch and snacks Regards Madhusudan Burman WhatsApp: +91 8109932989 Mobile: +91 8103518989 Email: madhusudan.burman@nobroker.in

Exp Required: Minimum 1 Year in International Voice Support Process Type Voice International Graduates Only CTC: Up to 5.75 LPA +Variables Location: Pune /Bangalore Immediate Joiners Only Shifts: 24/7 (US Shifts) 2 Way Cab Contact 8769866443 Neha

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives and Telesales Executive for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Location - Gurugram Sector 18 Process- Customer Support Executive Shifts - Rotational shifts for Males,Purely Day Shifts for Females Mode of Interview - Walkin Qualification - Only Graduates can apply Eligiblilty - Freshers and Experienced both can apply Salary - 23-25k ctc ( Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities ) Requirements: Excellent English Communication is mandatory Must be an immediate joiner ************************************************************************************ Location - Gurugram Sector 19 Process - Sales Executive (Apollo Health Insurance) Shifts - Day Shifts Mode of Interview - Only Walkin Qualification- Undergraduates and Graduates both can apply Eligibility - Minimum 6 months of experience in policy sales/insurance sales/banking sales Salary - 22 - 28 k ctc Excellent English Communication is mandatory Immediate Joiners Required ************************************************************************************ Key Responsibilities :- For Customer Service: Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. For Sales : Make outbound calls to the customer queries via calls Drive revenue growth by building relationships, generating leads and closing deals To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Saima - 8090893339 NOTE- IN CASE IF CALL IS MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME ON THE SAME NUMBER ( 8090893339 ) Regards, Saima Hiring Consultant Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Urgent Requirement - Customer service Support Location - Pune 1. Customer Interaction & Support Respond promptly to customer inquiries via phone, email, and live chat. Provide detailed information about products, services, billing, and order status. Handle complaints and issues, offering appropriate solutions and follow-ups. Escalate complex issues to senior team members when necessary. 2. Order Processing & Issue Resolution Process orders, returns, cancellations, and exchanges using internal systems. Coordinate with logistics and technical teams to resolve order-related or technical problems. 3. Product & Service Knowledge Maintain an in-depth understanding of products, services, policies, and systems. Educate customers on product usage and troubleshooting. Required Skills & Qualifications Graduate Degree Holder Proven experience in customer service, preferably in a related field. Proficiency in CRM software and MS Office Suite. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Empathy, patience, and a customer-first attitude. This role is ideal for individuals who are friendly, patient, and capable of managing various customer interactions in a positive and solution-oriented manner. Strong communication skills, problem-solving abilities, and attention to detail are essential for success in this position. If interested kindly share your resume at qcnaukri5@gmail.com and call at 7506571833

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

VACANCY FORM Position Vacant : Sr. Executive Customer Relations (Real Estate) No. Of Vacancies : 1 Reporting : Reporting to Customer Relationship Manager Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housing Projects, Commercial Complexes, Shopping Malls, Townships and SEZ Pan India. The Group also owns and operates in Gujarat and Madhya Pradesh. 14 imaging and diagnostic centers in two states. Level of designation (Managerial/Non Managerial) : Sr. Executive Customer Relations Functional area : Customer Relations Industry : Real Estate/Infrastructure Desired work experience ( in complete years ) : Minimum : 02 years Maximum : 05 years Compensation Offered : 4 - 4.5 lakh per annum Location of posting : Based in Gurugram Contact Information: Name : Rohit Puri Designation : HR Manager Company : Sanya Infrastructure Pvt. Ltd Address : Plot No. 27B, Sector Road, B Block, Sushant Lok Phase -1, Sector -27, Gurugram. E mail id : rohit.puri@sanyagroup.in State : Haryana-122001 Phone (s) : 9811340958 Job Description / Responsibilities : Responsible for Customer Satisfaction. Build and maintain relationships with the entire customer base . Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS reports. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Responsible for handling customers & entire customer data base. Attending customers visits with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Managing post booking customer services till delivery / possession stage. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Collection of payment dues, against demands generated with construction progress Assisting customers on allotment , Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of documents Managing post booking customer services till delivery /possession stage. Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. Ensure the compliance with the process and procedures made by the company and ensure its effective implementation during the complete process. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Good hands on experience in advance excel formulas and have handled ERP (Sales Tracking Software) Desired profile : Graduate Proven work Experience and Knowledge as a Customer Relations in Real Estate specially in Commercial / Retail sector. background in customer acquisition strategies. Technical expertise with CR and analytical systems Strong communication skills along with a customer-oriented attitude Should have experience and expertise of Real Estate. in-depth understanding and knowledge of the Real Estate. Team Leader with great Entrepreneurial attitude with good communication skills. Be energetic and passionate . Good understanding of the Real Estate Market. Integrity towards the organization. Excellent problem solving and Customer Relationship Skills. -

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hello Job Seeker, Greeting From Shining Stars ITPL Job Title: Customer Care Executive Location: Lucknow Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 5 day working and 2 day rotational off what we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary : 17kctc + 3000 Quaterly bonus Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9580746603(HR Pooja) With Regards, HR Shrasti 9450957497

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.