1853 Customer Queries Jobs - Page 26

Need to work on inbound calls, solve customer queries, strong comms skills. Loc- Jaipur Exp- 0-2 years Need immediate joiners only Edu- 12th pass/ Grad Interested candidates apply/share resume to preethi.kumar@harjai.com

Handle inbound/outbound calls and chats from international customers Resolve customer queries related to products, services, or technical issues Ensure high levels of customer satisfaction through timely and effective communication Required Candidate profile Location: Near Sikanderpur Metro Station, Gurgaon Working Hours: 6:00 PM – 3:00 AM IST Working Days: 5 Days a Week (WFO) capitalplacement02@gmail.com

Hello Candidates, Tech Mahindra is hiring for Work From Home Chat/Voice process. Grab the opportunity at earliest!! Roles & Responsibility Resolving queries of customers via chat. Ensuring customer satisfaction. Responding to customer's chat within time frame. Eligibility Grad/Undergrad both can apply Freshers and experienced both are eligible Excellent communication skills required Only immediate joiners required Salary - Up to 2.20 LPA depending on experience Note - Candidates must have their own laptop with an i5 processor or higher, at least 8 GB of RAM, and Wifi. Interested ones can share resume to HR Kajal - 8744952056/ HR Ishika - 7303225148/ HR Pooja - 8882114256/ HR Anushka - 7678270489

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams.

Job Title: Customer Support Executive Company: Echobooom Management and Entrepreneurial Solutions Pvt. Ltd. Namaskara Bengaluru! At Echobooom , we're not just a company we're a catalyst for growth . We empower businesses and individuals through innovative marketing, consulting, and strategic solutions. Our workplace is designed to develop future leaders through hands-on training, dedicated mentorship, and opportunities for national networking. If you're looking for more than just a job a place where your growth is prioritized , your contributions are valued, and your potential is unleashed then welcome to your next big opportunity! Role Summary: We are looking for a dynamic and detail-oriented Customer Support Executive to join our team. This role requires someone who can juggle multiple responsibilities from providing exceptional customer service to supporting day-to-day office operations. You'll play a key part in ensuring a seamless experience for both our clients and internal teams. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Communicating with the sales and marketing team & customers to successfully deliver the expectations. Resolve customer issues and escalate complex problems to appropriate departments. Maintain customer records by updating account information. Ensure customer satisfaction by providing accurate information and proactive follow-up. Document interactions and feedback to help improve processes and services. Requirements: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Hands-on Microsoft Office Suite, Google Workspace, and CRM systems. Ability to remain calm under pressure and handle difficult situations with empathy and professionalism. High school diploma or equivalent; associate or bachelor's degree preferred. Highly organized, self-motivated, and detail-oriented. Preferred Skills: Experience with helpdesk software/tools. Knowledge of project management tools Bilingual or multilingual communication skills. What we offer: A dynamic and supportive environment that fosters personal and professional growth. Competitive salary and benefits. Supportive and inclusive work environment. Flexible work arrangements (where applicable). How to Apply: Ready to launch your career? Send your updated resume today! For inquiries, reach out to our Executive-HR, Mr. Rahul, at 9353637453 (Call/WhatsApp) or share your updated resume via WhatsApp. We look forward to growing together! Team Echobooom

Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Role & responsibilities Job Overview: The Front Office & Communication Coordinator serves as the first point of contact for visitors, clients, and stakeholders. This role blends front desk management with inbound communication handling and administrative coordination. The ideal candidate will be proactive, organized, and digitally savvy, capable of managing high-volume interactions and supporting internal departments efficiently. Key Responsibilities: Welcome and assist visitors with professionalism and warmth Manage high-volume inbound calls and emails minimum 50 calls/day Inbound Communication & Departmental Liaison: Handle queries from various sources including existing stakeholders, social media, Justdial, and other platforms. Use CRM and digital tools (Microsoft Teams, WhatsApp, Outlook) to redirect service and sales-related calls, log interactions accurately, and forward queries to relevant departments such as Distributor Hiring, Product Servicing, and Product Sales Schedule appointments and maintain calendars Coordinate meetings, events, and travel arrangements Maintain office supplies and ensure reception area is presentable Assist in basic bookkeeping and invoice tracking Uphold confidentiality of sensitive information Preferred candidate profile Graduate in any discipline Prior experience in a receptionist or administrative role preferred Proficiency in MS Office (Word, Excel, Outlook) Good communication and interpersonal skills Ability to multitask and stay organized under pressure Professional appearance and customer service mindset. Regards, Sandipa 7980667124

We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore. Job Requirements. Qualification: Any graduate / undergraduate / Diploma Note: P.G. candidates (Professional) are not eligible for Bangalore. Position: Adviser / Executive - Customer Support (Voice Process) Work Location: Bangalore : 0 - 8 yrs of Pick and drop provided. 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)* 2. Excellent Communication Skills* 3. 24/7 work environment (Night / Rotational Shifts)* 4. 5 days a week* 5. Weekly offs Saturdays and Sundays* 6. Age criteria - (18-40) years* If interested please send your updated resume and feel free to contact us at below mention numbers .we have an easy hiring process. No recruitment fee. Contact person: Mallik- 9686682465 / 7760984460 / 7259027295 / 9900024811

Fantasia Voice Location - Thane Qualification - Hsc & Grad both can apply Hiring Freshers & Experienced Basic Technical knowledge Shifts timing - 24*7 Work off- 2 rotational offs Salary - 16k - 25k upto

Job Title- Customer Service Associate Location- Andheri West, Mumbai Job Type- Full-Time, Onsite Key Responsibilities- Handle customer queries via phone, email, and chat. Provide prompt, accurate, and courteous support. Resolve issues by identifying root causes and delivering effective solutions. Log interactions and updates accurately in CRM systems. Coordinate with internal teams for swift issue resolution. Meet targets for response time, resolution rate, and customer satisfaction. Required Skills & Qualifications- 6 months to 1 year of experience in a blended customer support role. Strong verbal and written communication skills. Skilled at multitasking across calls, emails, and chats. Proficient with CRM tools, ticketing systems, and knowledge bases. Experience working in fast-paced, KPI-driven environments. Collaborate with cross-functional teams to reduce resolution time by 30%. About Blue Tokai Coffee Blue Tokai Coffee Roasters is Indias largest and fastest-growing specialty coffee brand, headquartered in Gurgaon, India. Founded in 2013, Blue Tokai has revolutionized the coffee culture in India by making high-quality Indian coffee accessible across various formats. With four roasteries and over 150 physical outlets across major Indian cities, as well as international operations in Japan and Dubai, Blue Tokai continuously aims to serve top-notch coffee to its customers. The company sources the best Indian beans and roasts them to enhance flavors, ensuring the highest quality across its offerings.

Applicants can call to Ms.Afreen Manzoor+91 - 9320613279 (11am-5pm) Only Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts. Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary. Maintain accurate and detailed records of customer interactions in the company's CRM system. Adhere to company policies and guidelines to ensure consistency and quality in customer service. Qualifications and Skills : Fresher Graduates are welcome to apply. Under-Graduates with 6 Month Exp are welcome to apply. Versant V-4 Required. Good communication skills in English (both written and verbal). Good problem-solving and interpersonal skills. Willingness to work in a customer-centric and fast-paced environment. Basic computer and internet proficiency. Benefits: Competitive annual CTC of up to 1.98 LPA. 6 Days Working with rotational off. One-side Cab Facility . Comprehensive training and ongoing support. Growth opportunities within a leading tech organization. Employee-friendly work environment. Health and wellness benefits.

Service Coordinator with 3-4 year of experience in manufacturing industries Preparing quotation of clients as per sale team Follow-up with customers Customers query handling & conveying to relevant team Letter Drafting Repairing Machine Quotation Required Candidate profile Leads via phone, email & in-person meeting Understand inbound customer needs & enquiries & appropriate solutions Maintain detailed records of customer interactions & sales activities in the CRM system

Shift Timing - 5.30 PM - 2.30 AM IST , 9.00 PM - 6.00 AM IST Position Overview: As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction. Job Functions / Responsibilities: Communicate with assigned clients to assess their comfort level with the eClinicalWorks EHR, understand their business operations, and help them reach their goals through our Know Your Client initiative. Understand your clients practices including growth opportunities and risks so that you recognize and act upon opportunities to maximize the benefits of EHR implementation. Carry out detailed SWOT analysis for clients to identify and document potential issues, assess impacts, and recommend solutions. Analyze practices and recommend products, features, and/or services to improve clients workflows and patient care. Manage client requests and expectations by working with internal eClinicalWorks teams, including Interfaces, Project Management, Technical Support, Development, and Information Technology Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction. Requirements: Bachelors degree or Masters degree (preferred). Healthcare, account management, and/or technology experience are a plus. Strong interpersonal communication skills, including the ability to work with clients at all levels, from executive management to individual teams, providing insightful analysis to technical and non-technical audiences alike. Strong analytical and problem-solving skills. Other Skills and Abilities: Effective collaboration across teams and organizational levels. Multitasking ability in a fast-paced and often stressful work environment. Confidence in using individual discretion while dealing with clients. High work capacity, with a commitment to urgency and results. Honesty and dependability, Combined with a positive, professional, and polite manner. Ability to work autonomously and proactively. Familiarity with basic workplace conflict resolution skills.

Looking for min 1 year of exp in International Voice Process(Customer Support) Location- Pune and Bangalore WFO| 5 Days working Rotational Night shifts Any Graduate CTC- 5.75 LPA+ Variables Both way cabs

Responsibilities: * Manage customer queries via phone & email * Resolve issues promptly * Meet KPIs related to call volume & resolution time * Maintain high NPS score through excellent service Provident fund Annual bonus Health insurance

Urgent Hiring For "Email Support Executive" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Good communication is required 1 year experience is mandatory in banking or BPO Email drafting experience is compulsory

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

Candidate must have Customer Services background and experience with BFSI is a must. Customer query and escalation management skills (Mandate) Strong Communication Skills. Capable of writing processes and complex customer responses. who have some Retail assets or lending knowledge with Banks or NBFCs Understanding of Finance and Account (desired) Good analytical skills (Mandate) Strong interpersonal skills (Mandate) Min. work experience of 3-4 years Min. qualification- Graduate. Location- Hyderabad

Hiring for Customer Support Executives- Domestic Process Work from office Languages: (Must speak 1 Language) Telugu, Kannada, Malayalam Location: Electronic City, Bengaluru Details : Shift: 9 Hours, Day Salary: 18k CTC (Freshers can apply) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Yamuna: 8807458389 for more details. ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

Hiring for Hindi Customer Support Executives Domestic Process Work from office Location: Electronic City, Bengaluru Details : Shift: 9 Hours, Day Salary: 20k CTC (Freshers can apply) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Rinkita: 7579022945 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

Hiring for Tamil and Malayalam Customer Support Executives Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Salary: 20k CTC Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Rinkita: 7579022945 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

1) Preparation of BOM 2) Costing Analysis 3) Handling of Site issues 4) Follow up on quotations 5) Technical understanding of dimensions 6) Technical Design Evaluations 7) Ability to multitask 8) To work in fast paced environment 9) Site visit

Role & responsibilities Handling of pre and post approval regulatory activities of US/EU/CA submissions. Review of developmental documents for regulatory submission. Good knowledge of handling CMC documentation for Dossier submission Compilation and Submission of Annual reports and Supplements. Having the experience of solid orals and injectables. Preparation of Sterility Assurance Package for injectable Dossiers. Preparation of Pre-IND/scientific advice meeting packages Drafting, compiling & eCTD publishing of dossiers for regulatory filings. Review of specifications and test procedure as per pharmacopoeia requirements. Providing regulatory support for customer filings and customer queries. Evaluation of regulatory authority deficiencies and preparation of action plan accordingly. Also follow up of response documents with concern stake holders. Evaluation and approval of QMS documents, wherever applicable. To update cross functional teams for different regulatory compliance & requirements. Responsible for outlining requirements for labelling, storage and packaging. Review of product development report and QBD concepts. Updating product approval package to plant team. Preferred candidate profile Should Have Formulation Regulatory Affairs Relevant Experience in US/EU/Canada Perks and benefits