2829 Customer Queries Jobs - Page 26

Hello Jobseekers Location: NOIDA, GURUGRAM Position: Customer Service Executive We are hiring enthusiastic and customer-focused individuals for a Customer Service role in NOIDA & GURUGRAM location Eligibility: Any Undergraduate or above can apply. Any Fresher or Experienced can apply. Should have excellent communication in ENGLISH. Salary: Noida - Upto 27K CTC Gurugram - Upto 25K CTC Plus Other Corporate Incentives Key Responsibilities: Handle inbound/outbound calls or chat interactions with customers Provide accurate information regarding products and services Address customer queries with professionalism and empathy Ensure high level of customer satisfaction and issue resolution Maintain a...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

S No. Details Description 1 JD# 2 Domain Customer Service 3 Category Voice 4 Level 1A Associate level 5 Educational Qualification Graduate / HSC 6 Experience Worked in service Industry Experience of 6 months and above desirable. Experience in call center will be an advantage. 7 Age 8 Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn....

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role & responsibilities: Concession not applied case closure, follow up with the branches Ageing Outstanding closure Pay Modes conversion follow-up & Payment Tracking Transfer Students' Adjustment amount closure follow-up MIS Report e-PMR closure Loan pending receipts in Phoenix Cheque bounced closure follow-up with the Branches. Pending IT tickets follow up for finance related to OS & Collections Preferred candidate profile: - Confident, rounded thinking - Is assertive, optimistic and open to change - Resilient, self-motivated and able to work well under pressure Skills and Attributes: • Strong communication, interpersonal skills • Results orientated with the ability to plan and deliver aga...

Roles and Responsibility Provide excellent customer service and support through various channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Identify and escalate trends or systemic issues impacting customer satisfaction. Continuously improve knowledge and skills to stay current with industry developments. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and prioritize tasks. Excellent problem-solving and analytic...

Role & responsibilities Responsible for overseeing daily operations, ensuring customer inquiries and issues are resolved efficiently, and driving continuous improvement in service delivery Work with team of technical support representatives, providing guidance, support, and feedback to ensure optimal performance. Handle customer inquiries and issues through calls and emails, utilizing your expertise and provide timely and accurate resolutions. Develop a deep understanding of our company s products, services, and systems to effectively address customer concerns and provide appropriate solutions. Collaborate with cross-functional teams, including Design and Purchase, Logistic, to identify and ...

Designation:- Associate Analyst/ Analyst Shifts:- UK shifts Transport:- One way Work mode:- In office ( 5 Days) Work location: Ghansoli Roles and Responsibilities 1.Ensuring that customers receive excellent customer service in a written format to include post, email and other forms of communication. 2.Raising complaints within the Respond system. 3.Working DSARS within regulatory timeframes, with attention to detail. 4.Working Credit amendments within business timeframes from requests via various forms of contact. Updating the 3 main Credit reference agency system to ensure customer credit files are correct and showing accurate and up to date information in order to satisfy any query or comp...

Make outbound calls to potential customers from lead databases. Explain products & services related to our industry. Work closely with the marketing and sales team for campaign updates. Assist customers with queries, booking sessions, and follow-ups

Job description Customer Service Executive Location: Gurugram, Haryana Contact Person - HR Kusum Contact Mode - 8130502496 or mail at kusumnegi@policybazaar.com Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) Job description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information re...

We're Hiring: Customer Service Specialist (Voice Process Night Shift) - WIPRO Dear candidate, please call me directly using the phone number I have provided below. Note: This opportunity is exclusively for freshers or recent pass-outs. Company: Wipro (Hiring Partner: NIIT Ltd.) Location: Salt lake sector 5 Kolkata Shift: Night Shift | 5 Days Working Process: US Healthcare Voice Support Experience: Freshers Welcome Job Overview: Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. This is an excellent opportunity for freshers with strong communication skills looking to build a career in the BPO industry. Get Hired Fast: 12th Pass & Graduates | N...

Customer support - Inbound, calls, Mails, chat process, query routing to technician, and closing the ticket in CRM, system knowledge, English & Hindi basic speaking is must., Maintain Customer Satisfaction, Product knowledge, ctc is max 2.3 lacs

Key Responsibilities: Handle walk-in customer queries and provide assistance regarding Uber bookings. Coordinate with drivers and customers to ensure smooth pickups and drop-offs. Resolve issues or complaints in a professional and timely manner. Maintain accurate records of daily operations. Support airport operations staff as needed. Requirements: Excellent communication skills in English and Hindi . Smart, confident, and customer-oriented personality. Freshers are welcome; prior experience in customer handling or service roles is a plus. Willingness to work in rotational shifts (as per airport operations). Qualification: Minimum 12th pass / Graduate in any stream.

**Please read the below JD the same is for Phone Banking Inbound Customer Service process** WALK_IN DRIVE on 8th to 10th October (11am to 3 pm) Job Location and Interview Location: Grnd flr, Gate no. 2 Zone 2 Parle Products Pvt Ltd. (Inside Parle G Compound) ,VS Khandekar Rd., Navpada, Vileparle East Mumbai 400057 We are hiring for AM and Officer level only. Please find JD below. We are looking at Graduates with excellent English-speaking skills and immediate joiners are preferred. Note : We have 5 days working with rotational shifts and rotational week - offs No night shift for females ( any 9hr shift between 8am to 8pm) No transportation facility provided. About the Role The role exists fo...

Designation : Customer Care Executive Lead Generation Qualification : Graduate/ 12th/ Undergraduate Location: Vijayawada (PAN India candidates can apply; relocation support provided) Roles & Responsibilities : Handle 1520 inbound calls daily with an average call duration of 1520 minutes. Make outbound calls when required to gather additional information. Generate and qualify leads through effective communication. Maintain accurate call records and update CRM systems. Deliver excellent customer service and maintain professionalism in every interaction Excellent English communication skills (verbal & written). Willingness to work in night shifts (9 hours per shift) . Candidates must be open to...

Field Customer Service Associate Key Responsibilities:1. Provide excellent customer service. 2. Resolve customer complaints. 3. Conduct product demos. 4. Build customer relationships. Requirements:1. Relevant experience in customer service or sales. 2. Strong communication skills. 3. Ability to work independently. 4. Product knowledge (desirable). Ideal Candidate:1. Prior experience in customer-facing roles. 2. Excellent problem-solving skills. 3. Ability to meet sales targets.