2844 Customer Queries Jobs - Page 25

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role & responsibilities Handle inbound and outbound customer calls, chats, and emails efficiently. Resolve customer queries, complaints, and requests within defined SLAs. Maintain detailed and accurate records of customer interactions. Coordinate with internal teams (Sales, Operations, Logistics, etc.) to ensure prompt resolutions. Identify recurring issues and share feedback to improve processes. Ensure customer satisfaction and maintain a positive company image in every interaction. Meet performance metrics like response time, quality, and customer satisfaction scores

Must have experience in CUSTOMER SUPPORT , EMAIL SUPPORT , EXCEL ,

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- CHAT PROCESS/VOICE PROCESS LOCATION- NOIDA SECTOR 63 and 127. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether th...

Fresher can apply if interested Responding to client inquiries Email Management Inbound and Outbound calls Client feedback management Coordinate with admin department Should be comfortable working on Sundays incase if there are any project's

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Kshitij Contact No:- 9763458943 (Call/WhatsApp) Perks and benefits competitive salary range

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Only Graduates can apply. Should have excellent communication skills. Should be Fluent in English & Hindi Should have minimum 1year experience in any field Job Details: Work From Office Face to face interview Immediate joiners preferable. Day Shifts 6 days working, 1 days rotational off 23 CTC and 18,000 Take home salary. Work Location: Hebbal, Bangalore If interested share your resume to WhatsApp or Call Bhargavi- 7619331123

Urgent Hiring For "Email Support Executive" Experience: Minimum 1 Year in BFSI/ 2 Year in Other domain Shift: Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Excellent communication is required 1 year experience in Email is mandatory in banking or 2 years Other Domain Email drafting experience is compulsory

Looking for an experienced L3 Escalation Desk (Chat & Email) professional with 23 yrs in customer service (E-com preferred). Must handle complex issues, take independent decisions, and have strong communication & CRM skills.

JD Account Management- Senior Executive Job Responsibilities: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner Coordinate with respective stake holders for cashless claim settlement and resolution Explain claim decisions, deductions and provide status updates clearly to customers and agents. Escalate unresolved issues following the defined escalation matrix to get quicker resolutions & communicate the same to the customers. Receive and verify the completeness of claim documents; advise on any pending or missing documents. Coordinate with the inward team for claim registration and ensure proper documentation flow. Allocate claims to the proc...

Job Title: Customer Support Executive British Airways (International Voice Process) Company: British Airways (via Hiring Partner) Location: Gurgaon / Noida Job Type: Full-Time Industry: BPO / Call Centre Functional Area: Customer Success, Service & Operations Role Category: Voice Employment Type: Permanent Job Description We are hiring Customer Support Executives for British Airways for their international voice process. Key Responsibilities: • Handle inbound customer queries related to flight bookings, travel support, etc. • Provide excellent customer service in line with company standards • Ensure quick and accurate resolution of issues Eligibility: • Education: Graduate / Undergraduate • ...

Solve the customer queries on call For more details call 9059256406 Rahamath HR Perks and benefits Esi, pf, incentives

As a Lead Generator at SKYLOC DENTEC PVT LTD, you will play a crucial role in identifying potential clients and generating leads through various channels. Your responsibilities will include making outbound calls to promote and sell products or services, addressing customer queries, negotiating deals, and maintaining detailed call records. By collaborating with the sales team, you will ensure lead conversion and meet targets effectively. Key Responsibilities: - Make outbound calls to promote and sell products or services - Address customer queries and negotiate deals - Maintain detailed call records - Follow up with leads regularly - Identify potential clients and research prospects - Generat...

Dear Candidate, Greetings from [24]7.ai India. International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 8147672961 Recruiter Name-Prince 139 Mention Prince-139 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Chat process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and grad...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

**ONLY IMMEDIATE JOINERS APPLY** International Customer Service Executive Location: Gurugram, Haryana Contact Person - HR Ayush- Whatsapp your resume to 9311944137 Interview Mode- Only Face-to-Face (No Virtual Interviews) Qualification- 0-3 yrs (Freshers are welcome) Job description PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information...

About the Organization: Headquartered in Chandigarh, PrepLadder is India's largest online learning platform for toughest medical entrance exams. Incepted in 2015 by school friends Dr. Deepanshu Goyal, Vitul Goyal and Sahil Goyal, PrepLadder was initially built to help medical students achieve their dream of cracking the PG examination. We have been acquired by Unacademy in 2020. We aim to provide quality education which is easily accessible to everyone. Our purpose is to ensure that Every student, everywhere, reaches their highest potential Categories we cater in: Medical (NEET PG, FMGE, NEET SS) PrepLadder has close to two million sign ups/1858691 to be precise. Our #Phenomenal strength wit...

Dear Applicant, Wipro Kolkata is hiring for an UK Blended Process Walk-In Drive: October 13th- October 17th , 2025 Reporting Time: 3 pm - 4 pm ( No entry will be allowed post 4 pm ) Venue: Gate No. 2, Near Wipro Cir, Sector V, Kolkat Contact HRs: Shahira, Harshika Eligibility: Freshers as well as Experience can apply (Graduates, Undergrads, Postgrads) No ongoing courses Perks & Requirements: Excellent communication skills 24/7 rotational shifts (including rotational nights) One-way cab facility Work from office 5-day week + 2 rotational offs Bring: Aadhar Card Updated Resume Kickstart your career with Wipro don't miss out! Warm regards, Wipro Recruitment Team

Hiring Customer Support Representatives Location- Chandigarh Salary-22000 to 23000 Qualification: Graduation Good English skills 5 days working Rotational shifts Cab facility available Call for Interview @7986679847

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Solving customers queries For more details call 9059256402 Asif HR Perks and benefits Esi, pf, incentives,

Customers care executive Solve the customer queries on call For more details call 9059256402 Asif HR Perks and benefits Esi, pf

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experienc...

Responsibilities: Manage customer relationships through effective communication and query resolution Collaborate with cross-functional teams on product development and improvement initiatives Over time allowance Employee state insurance Sales incentives Mobile bill reimbursements Provident fund Flexi working

International Non Voice Process Shift - Night Rotational Shift(5 days work) Off - Rotational Off(2 days off) 2way Cab Free food at office Interested Candidates Contact HR Yashaswini @ 9620688737 @ yashaswini.na@intouchcx.com Job Title Customer Service Associate (CSA) Non-Voice Location Bengaluru Workspace WFO Department Operations Channel Email/Chat Language English (additional languages may be required) Hours of Operation 24/7 Overview of Position The role of the Customer Service Associate (CSA) - Non-Voice, will be responsible for: Providing support and resolve technical issues via email and other electronic communications Building credibility and trust with the customer by empathizing wit...