637 Customer Queries Jobs - Page 24

Hiring for International BPO || Mohali || Chandigarh UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 18-33k CTC + incentives 2 way cabs Immediate joining* Contact below: Raj- 9616975031 Rajat- 9518014224

JFL (Dominos) - Customer Service Representative - Key Details: - Shift: Rotational Shifts (11 AM - 11 PM) - Week Off: 1 Rotational Week Off - Qualification: Min HSC - Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time) Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

Role & responsibilities At OP: - Greet customers with warmth & politeness. - Guide them to the area they are required to go. - Attend to all guests promptly and courteously; coordinate services as per their requirements. - Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. - Help customers fill the registration forms and any related documents. - Complete the Registration Process and generate UHID Cards for patients. - Handle VIP customers with special attention; ensure all departments are alert and services are smooth. - Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. - While talking to customers, pay full attention, understand their specific queries and respond appropriately. If you are unable to resolve the query, seek assistance from a senior. - Communicate updates of the patients to their relatives time to time. - Coordinate patient movement into Consultant chambers; be alert and track waiting patients. - Be aware of open slots for walk-in patients; schedule them as per availability. - If consultant advises, accompany patients to referred departments for investigations. - Ensure Billing is advised to charge for all diagnostic services and bills are updated accurately. - Make bookings (reservations) for the beds if required; book appropriate bed type. - Be aware of escalation matrix. - Collect feedback from all customers. Admissions : - Receive admission request form from patient. - Conduct the admission process smoothly, ensure all documents are duly filled and signed by patient/attendant; all fields are filled in the admission portal; appropriate Bed is blocked - Collect deposit - Escort patient to the floor and assigned room - Nursing station and concerned consultant is informed about the admission OP coordinator: Ensure effective and efficient service interaction with customers, patients, colleagues. - Handle general enquiries and requests, explain procedures when required; make new and follow-up appointments. - MIS : Daily rounds Report, Daily discharge report - to be updated on time and accurately. - Offer suggestions for service quality and process improvements, cost saving based on real time operational experience. At admission: TAT of admission and room allocation - 15 min - Coordinate daily admissions: ensure bed allocation and room readiness. - Check room amenities to ensure room has items as per standard. - Supervise completion of admission formalities, ensure customer is comfortable. - Within 30 minutes of patient admission, to personally meet, introduce themselves, share contact numbers and conduct room orientation. - For Emergency admission directly to LDR, patient attenders to be met by In-charge, introduce and advised regarding room, contact numbers and relevant information. Preferred candidate profile Strong functional knowledge. Good understanding of customer service skills - Competence in:- computer skills , understands software. - Eye for detail; meticulous; accurate and thorough in completion of tasks; - Good Interpersonal Skills , team player; patient and helpful; - Capable of communicating effectively and with empathy; - Fluency in English and Regional language; - Works well under pressure, maintains calm; seeks to resolve situations gracefully; - Logical thinker, makes decisions smartly and quickly. Perks and benefits As per company standards

Associate/Sr Associate (Freshers/Experienced) Voice/Chat Gurgaon, WFO Sal - 20k - 44k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF 1 Side Cab, 1 Side Allowance (2k/Month) Walkin Interviews only Email your CV Paras.impacservices@gmail.com Required Candidate profile Good Communication Skills Graduate/Undergraduates Fresher 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Delhi NCR For Walkin Interviews(no virtual interviews)

Provide support to both prospective and existing customers by answering customer questions through in-person, phone, email. Inform customers about updates, deals, offers, promotions, and policies and keep the sales funnel in motion. Required Candidate profile Any female with minimum 2yrs of experience in handling customer support. Ensuring the customer has a positive experience with the company. Pleasing personality with positive attutide.

Urgent Opening For Customer Support Executive Candidate should translate English statements to Hindi & Bengali language properly. Designation - Customer Support Executive Minimum Qualification:- 12th Pass Salary:- Rs. 10000 To Rs. 15000 Per Month (Rs. 10000 Salary for fresher with Good communication skills in Hindi and Bangali language, Rs.15000 Salary for Good communication skills in English) Work from office + Full Time ( 9 hours Job) Fixed salary + Permanent Job + incentives based on your performance. Immediate joiner requiredstomer support

Urgent Opening For Customer Support Executive Graduate with 1.8 years experience (in that min 6 months Banking domain experience) Language English and Tamil or Malayalam or Hindi Young and Energetic folks can apply with above eligibility. Six days working with rotational week off Job location – Kempapura, Hebbal Bangalore Monthly CTC 33K (Take-home 28k) Day shift (8am to 8pm window) Immediate joiners preferable

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

Company :- Sugarfit Profile :- Customer Support Experience :- 1-4 years in Customer Support dept Salary:- Upto 4.5 LPA Location :- HSR Layout, Bangalore. Work Timings:- 7am to 4pm and 12pm to 9pm (rotational shifts) Note:- There is only face to face interview for this role so we prefer someone who has experience working in Operations or Customer Support and currently living in Bangalore, also able to join us immediately. About Sugarfit- Founded in 2021, Sugarfit provides a Personalised evidence-based path to Type 2 and Pre-Diabetes Reversal & management. Sugarfit leverages a precision health platform combining CGM sensors, Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and behavioural health advice. We are backed by Cure.fit, Tanglin Venture Partners and Endiya Partners with $20M + with various rounds of funding. We at Sugarfit, looking to hire Customer Support for Bangalore Location. We prefer candidate who are currently living in Bangalore and are immediate joiners. About the Job Responsibilities- Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly and professionally. Provide accurate information and solutions to customer issues. Handle and resolve customer complaints effectively. Identify and assess customers’ needs to achieve satisfaction. Troubleshoot technical issues and guide customers through problem-solving steps. Share customer feedback and suggestions with the team for continuous improvement. Escalate unresolved issues to the appropriate internal teams as needed. Overseeing the relationship with customers handled by your team. Keeping customers updated on the latest products to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these Participate in training sessions and workshops to enhance skills and knowledge.. Conducting businessreviews using CRM programs. Knowing your competition and strategizing accordingly. Inbound / Outbound Calling Experience Experience in handling high volume tickets. Seeking long term engagement. Ready to work on flexible timings. Qualifications- Excellent interpersonal and communication skills. Minimum 1 year of experience in Customer Support A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction Work Timings 9 hours shift | 6 days working with 1 day week off 7am to 4:pm and 12:00pm to 9:00pm

Designation: Phone Banking Officer (Inbound/Outbound) Payroll-Bank Payroll (Non BPo) Job Location-Vashi /Turbhe/Airoli Hyderabad-Hitech City Salary-12k to 21k Day Shift Work From Office Call 9082104424 Firdous Email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply)

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-40k in hand + Incentives 2 way Cabs Contact below: Himanshu- 9868478343 Shweta- 8168566685

1. Collecting and analyzing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs 4. Handling customer & stakeholder complaints Required Candidate profile Female candidate immediate Joiner F2F interview Good communication skills

Urgent Hiring for Multiple Process Graduate with Excellent communication skills required in ENGLISH. Click Here To Apply https://wa.me/919220977746 Salary: 25K CTC. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 25K CTC 6 Days Working Shift - 9 Hour Rotational and Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) For Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR TWINKLE Interview Details: Contact Person: HR TWINKLE Contact Number : 9220977746 Timing : Monday to Saturday from 11:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9220977746

Hello Career Enthusiasts! Greetings from ShiningStars ITPL We're hiring in Lucknow & Hazratganj for two exciting roles with leading e-commerce brands! Position 1: Customer Service Executive (E-commerce Process) Day Shifts | Male & Female both eligible Salary: • Freshers 17,000 CTC Shift: • Girls Day Shift • Boys Rotational Shift Experience: Up to 20,000 CTC Perks for Both Roles: Quarterly Bonus: 2,700 6 Days Working No Cab Facility | Walk-in Only Responsibilities: • Handle queries via voice or email. • Deliver excellent customer support. • Resolve customer concerns quickly and professionally Who Can Apply? • Excellent communication in Hindi & English • Fresher or experienced candidates welcome • Must be based in or willing to relocate to Lucknow Interested? Apply Now! Send your resume on WhatsApp: 9696714723 (Homa) If not reachable, just drop a message we’ll get back to you! Stay in the loop for future openings: WhatsApp Hiring Channel : https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0G #LucknowJobs #HazratganjHiring #CustomerSupport #SalesJobs #EcommerceCareers #DayShiftJobs #VoiceProcess #WalkInInterview #HiringNow #JobAlert #ApplyToday Would you like me to format this for LinkedIn or any other platform too?

Handle customer inquiries and provide information or assistance as needed. Respond to customer queries through various communication channels. Freshers are welcome to apply. 0-1 year of experience in a BPO environment. Required Candidate profile Excellent Verbal communication skills Basic computer proficiency Customer-focused attitude & soft-spoken demeanor Ability to work in day, night, or rotational shifts Handling Customer Queries Perks and benefits Salary+Unlimited Incentives

We are seeking a proactive and detail-oriented Customer Care Executive to join our team in Bangalore. The ideal candidate will have experience in handling customer queries, coordinating with the sales team, and managing product-related complaints efficiently. Key Responsibilities Handle incoming calls and emails from customers regarding product inquiries and issues. Provide accurate information and support related to HDPE packaging products. Coordinate with the sales team to ensure customer requirements are met on time. Log and track customer complaints using the Signal application. Follow up on complaints to ensure timely resolution and customer satisfaction. Manage the process of product returns and replacements. Assist in clearing pending bills by coordinating with internal teams and customers. Maintain proper records of customer interactions, complaints, and resolutions. Key Skills Required Knowledge of HDPE packaging products (preferred). Strong communication and interpersonal skills. Ability to multitask and prioritize effectively. Experience in complaint handling (Signal app knowledge). Basic understanding of sales coordination and billing processes.

Were seeking a warm, intuitive, and high-performing Consultation & Sales Specialist to lead the client onboarding journey for ReVibe Studios signature wellness experiences including our 90-Day Challenge and Pregnancy Wellness Journeys . Annual bonus

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

Voice/Blended Profiles Excellent Comms Required Freshers also can apply Graduation not req Salary - 17k to 40k In hand Performance based incentives Gurgaon & Noida Location 5 Days working | Rotational Shifts & Offs Ranjan 9162405862 Yamini 8076091177 Required Candidate profile Excellent English Communication skills required Freshers are welcome Any industry experience will do (BPO Preferred) Any Location within Delhi NCR Immediate Joiner preferred Eager to earn good money Perks and benefits Great hikes and salaries

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

Immediate Hiring for Process Associate (No Sales / No Target) Tamil / Malayalam / Hindi / Telugu / Kannada / Odia / Bengali, ( Freshers / Experinaced) Walk-in with Resume & Walk-Out with Offer Qualification - Any Degree / Any 3 Years Dipaloma Experience - 0 to 3 Years Permanent on Role Job Internal Job Promotions Salary - Fixed Salary Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu PF +ESI +Gratuity General Shift (9.30 Am to 6.30 Pm) Sunday Weekoff + Monthly Paid Leaves Roles and Responsibilities: Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Interview Location - Matrimony.com RR Tower 3, No.95, 7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate. Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station Chennai -600032 Reference- Santhosh Raj-9789907368 Mention Santhosh Raj on the top of your Resume Company Overview: Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Job Opening: Senior Executive Salary: 0 TO 30,000 (CTC) Experience Required: 0 to 3 years Work Days: 6 days a week Education: Undergraduate ,Graduate both can apply Rotational shift with Rotational week offs. Roles & Responsibilities: Handle inbound customer calls efficiently and professionally Provide accurate information and resolve customer queries Maintain a high level of customer satisfaction through effective communication Document and update customer records based on interactions Work collaboratively with team members to achieve daily targets Eligibility Criteria: Proven experience in inbound calling and customer handling is preferred Strong communication and interpersonal skills Ability to work in a fast-paced environment Freshers with good communication skills are welcome to apply

Greetings Everyone! Join Our Team! Teleperformance welcomes you to be a part of our dynamic team! Job Role: Customer Care Executive (Permanent Work From Home) Job Type: Full-time About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls and handle escalation cases. Responsibilities: - Handling customer inquiries and resolving issues via call. - Providing product/service information to customers. - Meeting and exceeding customer satisfaction targets. - Maintaining accurate records of customer interactions. - Collaborating with team members to achieve team goals. Requirements: - Both Graduate and Undergraduate can apply. - Should be able to fluently speak and write in English and Kannada. - Should having minimum 6 months experience in a domestic premium contact center as a customer service executive. - System requirement Windows 10 and above Ram 8 GB and above Processor i5 and above Webcam USB Headset Wifi/Broadband Power backup Shifts: Rotational shift including night shift Any 9 hour during 24x7 6 working days with 1 rotational week off Salary : CTC 21K In hand 16k Interview Rounds 1) HR round 2) System Verification 3) Documents verification Contact: If you are interested kindly mail your CV at rituparna.das1@teleperformancedibs.com Keep the subject line 'WORK FROM HOME'. We look forward to welcoming you!!

Responsibilities: * Maintain customer database accuracy * Answer incoming calls promptly * Close sales through persuasive communication * Resolve customer queries efficiently * Offer & Booking calling * Support to sales & Marketing Team

Manage & update CRM system with client info Track and analyze client interactions and data Lead Verification Support real estate agents with client relationship management Develop strategies for customer engagement Coordinate with sales and marketing Required Candidate profile Female candidate required for CRM with atleast 2 years of experience.