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0.0 - 1.0 years
1 - 1 Lacs
kolkata
Work from Office
Urgent Hiring: Customer Support Executive Designation : Customer Support Executive Role : Candidate must be able to translate English statements into Hindi or Bengali accurately. Eligibility: Minimum Qualification 12th Pass Age Limit Up to 35 years Salary: 10,000/month – Fresher with good communication skills in Hindi & Bengali 15,000/month – Candidates with good communication skills in English Working Hours: 9 hours rotational shift (with rotational weekly off) Location: Salt Lake Benefits: Fixed Salary + Performance-based Incentives Permanent Job Immediate Joining
Posted 3 weeks ago
4.0 - 9.0 years
8 - 9 Lacs
vadodara
Work from Office
Must to have exp. in support in the sales process, maintain contact with customer, organize customer documentation, Translate customer information into project requirement, Checks for correct use of ERP and CRM System.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
mohali, chandigarh, kharar
Work from Office
Hiring: Customer Support Associate -International Process Location : Mohali, Chandigarh Salary : 23kctc to 33,000 CTC Shift : Rotational shifts (as per process) Qualification : UG/Graduate Experience : FRESHERS are welcome Requirements: Excellent English communication skills Willingness to work in rotational shifts Immediate joining is a must Apply Now Contact: Jyoti 8264812719 Immediate joiners only Referrals are highly appreciated
Posted 3 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
dhule
Work from Office
We are looking for customer support head with following requirements. Job Summary: Male or female candidates with diploma or Graduates in Engineering/science/management with 5 years of similar experience. Eexperience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout . Able to manage the team of sales and service department to ensure customer sationsfaction.
Posted 3 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
pune
Work from Office
Job Summary Join our team as a Customer Service Professional where you will play a crucial role in enhancing customer satisfaction and ensuring seamless service delivery. This hybrid role requires you to work night shifts providing support to our clients with a focus on the payer domain. With a minimum of 0 to 1 year of experience you will be instrumental in resolving customer queries and contributing to our companys success. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues efficiently during night shifts. Collaborate with team members to ensure a seamless service delivery experience for all customers. Utilize technical skills to troubleshoot and resolve customer issues related to our services. Maintain accurate records of customer interactions and transactions for future reference. Communicate effectively with customers to understand their needs and provide appropriate solutions. Assist in the development and implementation of customer service policies and procedures. Monitor customer feedback and suggest improvements to enhance service quality. Work closely with the payer domain team to ensure alignment and consistency in service delivery. Participate in training sessions to stay updated on product knowledge and service techniques. Support the team in achieving customer satisfaction targets and service level agreements. Contribute to the continuous improvement of customer service processes and practices. Ensure compliance with company policies and industry regulations in all customer interactions. Demonstrate a proactive approach in identifying potential issues and providing solutions. Qualifications Possess strong communication skills to effectively interact with customers and team members. Exhibit problem-solving abilities to address and resolve customer issues promptly. Display a customer-centric mindset with a focus on delivering high-quality service. Have a basic understanding of the payer domain to support relevant customer inquiries. Show willingness to work night shifts in a hybrid work model. Demonstrate adaptability to changing customer needs and service requirements. Maintain a positive attitude and professional demeanor in all customer interactions. Certifications Required Certified Customer Service Professional (CCSP)
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
This role requires strong communication, analytical, and process improvement skills to ensure customer satisfaction and business growth. Key Role: Responsible for managing customer relationships, addressing concerns, and ensuring high customer satisfaction and retention for major clients. Key Deliverables: 1) Strengthening client relationships 2) Enhancing client satisfaction 3) Improving client retention and contract renewals (GR & Govt. Tender sites) 4) Preparing and analyzing MIS reports 5) Maintaining and improving CRM processes 6) Enhancing personal skills (Advanced Excel, interpersonal skills) Responsibilities: 1) Regular client communication to build rapport 2) Ensuring smooth employee lifecycle processes and timely invoicing 3) Understanding and resolving customer complaints efficiently 4) Updating and managing customer complaints tracker 5) Monitoring customer feedback and identifying areas for improvement 6) Tracking contract renewals for special projects (Pan India) 7) Managing CRM-related documentation and database 8) Training team members on CRM best practices 9) Identifying and implementing process improvements 10) Self-development through skill enhancement Note: This role requires scheduled client visits across PAN India. Please apply only if you are comfortable with extensive travel.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update our internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to their query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organizational policies Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
0.0 - 2.0 years
2 - 2 Lacs
noida
Work from Office
HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CHAT SUPPORT EXECUTIVE PROCESS- CHAT PROCESS. LOCATION- NOIDA SECTOR 62 & 63. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers . ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 18k CTC EXPERIENCED: UPTO 23k CTC PERKS AND BENEFITS-PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Anuj Gautam (9214602997) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls
Posted 3 weeks ago
2.0 - 3.0 years
2 - 3 Lacs
vijayawada
Work from Office
Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.
Posted 3 weeks ago
6.0 - 10.0 years
4 - 5 Lacs
chennai
Work from Office
Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
gurugram
Work from Office
Hiring Alert Senior Executive (Contact Centre, Live Chat) Location: Gurgaon DLF, Cyber City CTC: Up to 5.5 LPA Experience: 1+ Years (Mandatory) Preference: Female Candidates Only Drive Date: Tomorrow (22 Aug 2025) About the Role: We are looking for a Senior Executive Contact Centre (Live Chat) to manage social media requests from our credit card holders, ensuring timely resolution of service queries, complaints, and escalations. What You’ll Do: Handle customer service requests & complaints via social media within agreed SLAs. Provide real-time responses on social media, safeguarding brand reputation. Liaise with Sales, Marketing, Risk, Product, Pricing & Collections teams for customer-centric resolutions. Track, map & allocate pending volumes with strict process adherence. Work on escalations/early warning triggers to prevent avoidable issues. What We’re Looking For: Minimum 1 year of experience in ORM / Social Media Response / Content Management . Strong problem-solving & analytical ability . Excellent stakeholder management skills. Ability to maintain quality, productivity, and adherence to TATs. Why Join Us? Robust wellness & wellbeing program for mental and physical health. Comprehensive insurance & health benefits (medical, dental, OPD, annual health check-ups). Inclusive, diverse & gender-neutral workplace culture . Structured rewards & recognition program . Opportunities for continuous learning & development . If you’re a motivated professional with a passion for customer service and social media engagement, apply now and be part of our exclusive walk-in drive tomorrow!
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
kolkata
Work from Office
SUMMARY Hiring freshers for customer support role in a leading KPO company in Kolkata, salary upto 18k inhand Job Location: Kolkata (Work from Office) NOTE: Only Kolkata candidates can apply. Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience :Only freshers can apply. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sun fixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
kolkata
Work from Office
SUMMARY We are hiring 10th or 12th Pass freshers for a Leading Tea Brand in Kolkata. JOB LOCATION: Southcity, Sealdah , Lindsay, Acropolis, Highland, City Center 2 , Shapoorji, City Center 1 , Subhadarshini Raniganj , Silvision Mall Tarakeshwar Key Responsibilities: Warmly greet customers, take orders, and suggest suitable food & beverage options. Handle billing and all payment modes accurately. Support sales & service across outlet and online channels. Address and resolve basic customer queries or complaints. Collect customer feedback and ensure a positive experience. Maintain food safety, hygiene, and outlet cleanliness standards. Requirements Qualification- Minimum 10th pass / 12th pass Age limit 18 30 years. Only Male candidates can apply. Rotational Shifts, 10 hours/day. 26 Working days/month with 4 weekly offs. Benefits Salary in hand -10000/ per month
Posted 3 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
visakhapatnam, chennai, bengaluru
Work from Office
Customer Support Executive Job Description Job brief Our expanding company is seeking fresh and experienced talents who aspire to excel as Customer Support Executives. We are looking for individuals who can play a pivotal role in enhancing customer satisfaction, thereby contributing to increased profitability and achieving both short-term and long-term organizational objectives. Following are the details of Recruitment: - Job Designation - Customer Support executive (VOICE/SEMI VOICE/NON-VOICE) Languages- English, Kannada, Hindi, Telugu, Tamil, and Malayalam. (Max 3 languages English Mandatory). Educational Qualification- Any Graduates, Graduation /Diploma mandatory. Shifts-Rotational Shifts. Work Location- Onsite Project (Includes Accommodation, food, visa and travelling expenditure). Only Candidates who can relocate to Dubai. Salary CTC- As per market standards. Recruitment Criteria Male and Female candidates who's age is not more than 30. Immediate joining candidates are appreciated. Requirements - should either possess a valid passport or be willing to apply for one after the interview process. must have documentation confirming full double vaccination status. Fresher or Experience as Customer support Specialists or similar CS roles. Familiarity with our industry is a plus. Experience using Help Desk Software and remote support tools is a plus. Excellent communication and problem-solving skills. Roles and Responsibilities: Respond to Customer Queries in a timely and accurate way, via phone, email or chat, ensuring a positive customer experience. Identify customer needs and help customer use specific features effectively. Analyse and report product malfunctions (by conducting tests in various scenarios or impersonating users to replicate issues.). Update our internal database with information regarding technical issues and valuable discussions with customers. Monitor customer complaints on social media and proactively reach out to provide assistance and resolve issues. Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities.• follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share with our Product, Sales, and Marketing team. Assist in training junior Customer Support Representatives. Perks and Benefits: Work Visa & Insurance will be provided by the company. Accommodation, transportation, Food Allowance. Fixed Salary & Best in Industry Incentives & Commissions. Training in Bangalore with salary. Direct Recruitment & no recruitment fees. Monthly 1 sick & 1 casual leave. 15 days yearly leave with flight charges reimbursement. Tax free salary in UAE and Bonus. Website link : https://emergeitsolution.com/
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms).
Posted 3 weeks ago
0.0 - 3.0 years
4 - 6 Lacs
thane, maharashtra, india
On-site
Key Responsibilities : Outbound Calling : Contact potential customers to promote and sell basic insurance products (life, health, vehicle, etc.) Product Knowledge : Explain product features, benefits, premiums, and claims procedures Lead Generation : Follow up on existing leads or contact cold prospects to generate new business Sales Conversion : Persuade and convert leads into paying customers while meeting monthly targets Customer Queries : Resolve inquiries related to policies, terms, claims, and coverage CRM & Data Entry : Maintain accurate records of customer interactions and sales activities Target Achievement : Meet individual sales goals and team objectives consistently Eligibility Criteria : Education : 12th Pass or Higher Experience : Freshers and candidates with prior sales / insurance experience are welcome Age : 18 35 years Languages : Hindi (mandatory); Marathi/English is a plus Skills : Strong communication and persuasion skills Customer-oriented attitude and ability to explain complex products clearly Ability to work independently and handle objections effectively Basic computer skills (MS Office, CRM systems)
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
pune
Work from Office
Role : Senior Process Executive Experience : 2+ Years Budget: 5.5LPA Any Qualification Location: Pune Interview Mode: Walk-in Must have: Quoting & Renewals, Pricing, Discounts, Gross Margin, Purchase Order. Immediate Joiners Only
Posted 3 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
kolkata, bengaluru, delhi / ncr
Work from Office
Hi Job Seeker, Hiring for the Immediate Joiners only! Location: Noida, Gurugram & Lucknow Salary: KOLKATA (UPTO 25K CTC) BANGALURU (UPTO 7LPA FOR EdTech SALES POSITION) DELHI/NCR (UPTO 25KCTC) Interview mode : WALK IN INTERVIEW Role & responsibilities Handling Customer Queries via chat, voice or blended mode. Troubleshooting and resolving customer issues. Providing Product Info. Maintaining records of logging customer interactions and outcomes. Meeting customer satisfaction and response time targets. Preferred candidate profile Excellent communication skills. Flexibilities with the rotational shifts. Flexibilities with the rotational week offs. Basic computer skills. Problem solving skills. Interested candidates can connect : 9569902470 (Fauzia) #bpo #customerservice #chatprocess #multinationalcompany #bpojobs #hiring #hiringalert #jobseekers #blendedprocess #voiceprocess #customersupport #customerhandling #communicationskills #css #csa #MNC #bpojobs #multinationaljobs #5daysworking
Posted 3 weeks ago
0.0 - 1.0 years
2 - 5 Lacs
mohali
Work from Office
Summary : Seeking a Customer Success Executive - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships. Your Roles and Responsibilities: Manage relationships with International (mostly UK-based) clients to ensure successful onboarding, product adoption, retention, and satisfaction. Guide and support customers in becoming strong advocates for our products through regular communication and consultation. Understand customer business objectives and help them achieve success using our SaaS solutions. Proactively identify common issues and resolve them swiftly and professionally. Act as the voice of the customer internally and coordinate with support, product, and engineering teams. Identify and develop opportunities for up-selling or expanding product usage. Respond to customer queries via email, phone, and video calls with clarity and confidence. Qualifications: Excellent verbal and written English communication skills ability to engage confidently with international (UK) clients. Clear understanding or strong interest in Customer Success, SaaS products, or Tech-based solutions. A techno-commercial mindset with the ability to understand customer needs and product workflows. A degree in engineering, business, or communication is preferred. Strong interpersonal skills with the ability to work both independently and collaboratively. Willingness to work in different time zones, including occasional weekends or off-hours as per business needs. Compensation : Competitive salary based on qualifications and experience
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Content Management/ Web Publishing.
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
We Are Hiring: Customer Relationship Manager Location : ICICI Lombard, 12th floor,Vishwaroop IT Park, Vashi, Navi Mumbai Department: Customer Support Qualification: Any Graduate Skills Required: Fluency in English & Hindi Basic understanding of Insurance Good English communication and interpersonal skills Experience : Minimum 6 months in BPO Freshers can also apply Salary : Freshers: 14,500 Take Home Experienced: 25,000 Take Home Work Details: 5 Days Working Rotational Shifts & Week Offs For Women: Day rotational shifts only If you are passionate about customer service and want to grow your career with us, apply now! Anamika - 8928849384
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
gurugram
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Commercial Operations.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
mohali
Work from Office
Should be comfortable in NIGHT & ROTATIONAL SHIFTS. !! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !! Candidates currently in PUNJAB only shall apply. Responsibilities and Duties: CCE will be responsible for Tracing shipments. Customer Service Representative will Provide constant visibility to client on their shipments. Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction. Communicate with clients on email/phone and keep them updated on the pick ups and deliveries. Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability. Compiling shipment reports for premium clients. Communicating and securing approval of any accessory charges that may accrue on the shipments. Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution. Qualifications and Skills: Graduate and above with valid experience may apply. Fluency in English. No Mother Tongue Influence. Proficient with MS- Excel, Outlook. Should have typing speed of 35 words/minute. Age should be between 24 to 40 years Should be comfortable working in Night & Rotational shift Min. 1 year experience is required. Perk & Benefits : 1. Paid Training period. 2. Family floater Medical Health Insurance 3. Accidental Medical Health Insurance. 4. Night / Rotational Shifts. 5. Cab for Night shifts in Mohali location ( For Females ) 6. 5/ 6 days week. Benefits: Health insurance Leave encashment Life insurance Application Question(s): How many years of relevant experience do you have? (Enter '0' if less than 1 year) Experience: working: 1 year (Required) Language: English (Required) Punjabi (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Preferred)
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
hyderabad
Work from Office
The role focuses on Lead generation,Client communication,the Database Management with the ultimate objective of Supporting sales closures in real estate.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
chennai
Work from Office
We are hiring enthusiastic and customer-focused freshers to join our team as Customer Relationship Executives . This is an excellent opportunity for recent graduates to kick-start their career in customer service and relationship management. You will be trained to handle customer queries, provide support, and ensure a positive customer experience. Key Responsibilities Interact with customers via phone, email, or chat to resolve queries and concerns. Understand customer needs and provide appropriate solutions or information. Follow up with customers to ensure their issues are resolved satisfactorily. Document interactions and maintain accurate records in the CRM system. Collaborate with internal teams to ensure timely resolution of customer issues. Eligibility Criteria Fresh graduates (Any Degree Arts, Science, Engineering, BBA, B.Com, etc.). Good communication skills in English and Tamil. Basic computer knowledge and technical skills. Willingness to learn and adapt to customer service tools and techniques. Positive attitude and problem-solving mindset. What We Offer Comprehensive training and on-boarding. Friendly and supportive work environment. Career growth opportunities within the organization. Performance-based incentives and recognition.
Posted 3 weeks ago
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