237 Customer Quality Jobs - Page 6

Provision of differentiated Quality Support for Strategic Partnership Account(s) Responsible for customer quality and regulatory resolution and follow-up of quality incidents Foster customer intimacy and provide customers with interim updates during extended site investigations Demonstrate expertise in project management, typically in the form of coordinating complex customer inquiries or investigations across global sites Deliver Quality Services, adopting a consultative approach to understand customer needs, explain our quality systems capabilities and communicate that commitment Implement standards to ensure customer satisfaction for quality and regulatory matters for the whole Life Science portfolio. Implement policies, procedures and methods to provide quality and regulatory product and service information and continuously improves the same. Ensure sustainable relationship with key customers. Collect data in partnership with CRM colleagues and Business partner for the Commercial and Business Areas to monitor, report and improve quality performance from a customers perspective. Direct / support in the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment. Applies broad industry and commercial awareness to drive quality performance across LS. Contributes/ Leads internal facing relevant (quality services, operations, marketing, sales, etc.) training/ education courses. Who you are: Masters or Bachelors degree (chemist, pharmacist, biologist, engineer) or equivalent experience in a relevant Life-Science-based position. Professional experience, more than 10 years industry experience. Excellent verbal and written communication skills, fluent in English. Understanding of basic Quality Assurance concepts and knowledge of FDA and/or EMA, cGMP regulatory requirements.

Roles and Responsibilities: Responsible for analyzing business-level quality issues Extract key learnings from quality data and findings Standardize best practices across the Group Ensure continuous Quality improvement and defect prevention Skills Required: Strong understanding of Quality Performance Reporting (QPR) and data-driven analysis Expertise in Root Cause Analysis (RCA), Failure Mode & Effects Analysis (FMEA), Statistical Process Control (SPC), and other quality tools Experience in developing standard operating procedures (SOPs), quality manuals, and training modules Knowledge of ISO standards, IATF 16949, APQP, and Six Sigma methodologies Minimum 10+ years relevant experience in Quality function, preferably in business-level quality analysis and standardization

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

Namdhari Seeds Private Ltd. is looking for Lead - Quality (Seeds) to join our dynamic team and embark on a rewarding career journey Oversee quality assurance for seed processing and packaging Ensure compliance with agricultural and regulatory norms Lead audits, inspections, and process improvements Coordinate with labs for germination and purity tests

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Perform data analysis to support various business functions and initiatives and Create reports and dashboards to visualize data in Power BI. Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Please share your CV on sv14@svmanagement.com Role / Responsibilities Tractor and Genset Engine expert for assembly & testing Data analysis of 3MIS , 12 MIS and 24 MIS Arranging weekly meeting for warranty Claims Distribution of parts to concerned Agencies Warranty claim clearance -- vender debit and dealer debit Action Plan from Internal stack holders Monthly presentation on CSF Monthly presentation for J quest review Defect wise parallelization Day to day issues analysis and action plan sharing -- Auto, Agro and Genset Engines Key skills Engines knowledge (Tractor + Genset) Excellent knowledge of computers for MS excel, Power point and word Excellent knowledge of SAP systems Knowledge of 7QC tools, 8D, WCM and TPM

SALES TARGET ACHIEVEMENT & DEVELOPMENT Aiming to achieve the sales targets Visiting the Point of Sales within the defined area and verifying that products are available and properly placed, that prices are visible, that advertising materials are in the right place, at the right time and in the correct quantity Taking orders in quantity and assortment necessary for targeted visibility and ensuring stock in the Point of Sales Exploring and providing direction on the development of business growth opportunities Influencing sales and supporting the client communicating catalogue, placement optimization, promotions and driving the innovative sales approach COMMUNICATION AND POS COORDINATION Building up and maintaining relationship with customer counterparts in the field Communicating all activities to stores to ensure their implementation Engaging clients in Category Management discussions and improvement projects Reporting and communicating store activity evolution Implementing merchandising activities PLANNING AND REPORTING Reporting the performance of trade field activities and the accomplishment of sales conditions, agreements and retail price trends and monitoring performance Setting and monitoring POS Quality, Customer Quality and other KPI targets MAIN COLLABORATION WITH: Field/Regional Manager, Category Management, Merchandisers Who we are looking for: Min. bachelors Degree in Economics or Marketing At least 2 years of experience in field sales Previous experience in the FMCG segment will be a plus Fluency in English Proven sales experience with a track record of fulfilling targets Knowledge of commercial and office software (eg Excel, PowerPoint) Driving license

ResMed s products and manufacturing operations must comply with regulatory requirements for medical devices in various markets. The QA Department ensures that management systems are in place to support the design, development, and delivery of products that meet customer quality expectations while complying with regulatory standards. Responsibilities and Accountabilities: Develop project QA plans to ensure efficient new product implementation and product changes that meet quality system, regulatory requirements (ISO13485, CFR820, MDSAP), risk, and project timing. Advocate customer expectations for product quality and reliability, providing timely input and identifying, evaluating, and escalating risks that impact product quality/reliability/field performance. Review and evaluate quality risks related to project compliance and escalate when needed. Review Product Development deliverables to ensure timely and accurate completion. Manage or support responses to audit findings and CAPAs in Product Development. Collaborate with other QA, Regulatory, and Development teams to provide updates and support quality guidance to project teams. Identify and drive process improvements in collaboration with development teams and stakeholders. Qualifications and Experience: Degree in Engineering, Computer Science, Science, or other relevant qualifications.

Dear Candidate, Are you passionate about driving product quality, process improvement, and customer satisfaction ? We're seeking a dynamic Quality Control professional who thrives in a hands-on, cross-functional environment and is ready to take ownership of domestic and export quality standards . Key Responsibilities: Understand and analyze customer requirements to establish robust quality control processes . Lead and implement ISO 9001:2015 standards and compliance initiatives. Review specifications and quality plans aligned with industry benchmarks. Manage supplier quality , inspections, and ensure equipment/product compliance. Guide and train inspectors, line quality engineers, and managers as per company quality standards. Oversee fabrication QA processes , perform final output verification, and approve/reject products . Conduct statistical analysis & reporting for senior management (MIS). Handle line quality issues , drive process improvements , and lead root cause analysis . Lead cross-functional teams (CFTs) to implement continuous improvement measures. Drive gate reviews , ensure documentation accuracy, and facilitate regular customer interactions . Monitor OSHAS & safety norms while fostering a quality-first culture. Apply 7QC tools, NDT techniques, and welding standards to uphold quality benchmarks. What You Bring: Deep knowledge of fabrication, inspection processes, and statistical tools . Experience in export/domestic product quality and process improvement strategies . Strong problem-solving, communication, and leadership abilities. Ability to independently handle audits, project reviews, and customer interactions. Interested candidate can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. NOTE: Make sure to attach your CV while applying. Only those candidates will be considered and contacted by our team, who have attached CV.

Role & responsibilities Conduct call audits for inbound and outbound calls across sales and customer service teams, ensuring adherence to company standards, compliance, and customer satisfaction goals. Provide structured feedback to agents and team leaders based on audit findings to drive performance improvement. Prepare and present quality reports using Microsoft Excel,Word, and PowerPoint (e.g., pivot tables, charts, performance dashboards). Collaborate with the Operations teams to align quality goals with customer service and sales objectives. Monitor customer feedback and surveys to identify recurring issues and recommend improvements. Support quality-related projects and process improvement initiatives. Preferred candidate profile Bachelors degree is must. 2 - 4 years of experience in a Quality Analyst or similar role, preferably in a BPO, call center, or customer support environment. Strong background in sales and customer service must understand both customer experience and sales lifecycle. Familiarity with call recording systems and CRM platforms. Excellent communication, analytical thinking, and problem-solving skills. High attention to detail and the ability to work independently and collaboratively.

Roles and Responsibilities: Partner to the customer in all quality aspects •Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process •Perform ICA at Customer end. •Quality meeting at customer. •Customer communication •Customer PPM monitoring. •Warranty meetings with OEMs •Settlement of warranty parts & cost. •Visit to dealers for attend live cases, if required. Mandatory Skills: Technical education (diploma, BE) in electronics or mechatronics •Experience in handling of customer complaints (problem solving methods, 8D reports) •Education/knowledge about quality processes mandatory •Experience with automotive customers •Good English knowledge Desired Skills: Core knowledge of electronic circuits and components. •Core knowledge on CAN case and CAN communication in vehicle. •Knowledge on 7QC tools/Why-Why Analysis/8D methodology.

Diploma /BE (Mech) preferred • Minimum 15 years in Quality plus 5 to 6 years in manufacturing • Exposure to Injection Moulding Process. High Volume Manufacturing • High Competency in Quality Tools and Techniques

Role & responsibilities About the Position: 1. Designation - Senior Engineer - Supplier and Customer Quality Assurance 2. Location - Pune Job Description: Safety : - Drive the safety culture within team and on lines and ensure use of PPE by all - Carry out safety audits and liaison with the safety guideline as per the EHS mandate Quality : • Supplier PPM monitoring & control. • Interaction with customer for quality resolution. • Part Divert Process (PDP) List.-Incoming inspection • Maintain Supplier 8D/PPS status.8 D closure within 7 days. • Statistical analysis & 8D for all issues monthly. • Develop and maintain check sheets for PDP parts & PDI parts. • Resolution of Supplier & Inhouse Quality problems from Line and SIPS. • Supplier development. • Carry out Supplier & Inhouse process Audits as per Plan & NC closure. • Raise 8D/PCM on the Supplier & Inhouse for non-conforming parts. • Monitoring 8D status of supplier. • Calibration of equipment. • RTV status. • Monthly Supplier meeting & mom closure. • Display data updation. • Checksheet sign off with supplier. • Fabrication issues closure through JCB Prod & Line QA. Key measures Supplier PPM, 8D status, kaizen, Fab audit for Supplier parts, statistical analysis, RTV status, PQR. Cost: • Drive ideas to reduce inspection cost & meet the department budget People: • Multi skilling of inspectors across QA stations • Dealing with inspectors on day to day issues. Environment: • Knowledge of IMS If you fit this profile, kindly send across your resume along with the following details:- 1. Total Experience: 2. Current CTC: 3. Expected CTC: 4. Notice Period Required: 5. Reason for Job Change: 6. Current Location: 7. Willing to relocate to Pune: Yes/No Preferred candidate profile

Job Summary: We are seeking a detail-oriented and proactive Supplier Quality Engineer (SQE) to ensure that our suppliers consistently deliver high-quality materials and components. The SQE will be responsible for evaluating supplier processes in Electromechanical commodities, conducting audits, managing non-conformances, and driving continuous improvement initiatives to meet company and customer quality standards. Key Responsibilities: Lead supplier approval & development initiatives by assessing manufacturing/technology capabilities to improve quality, reduce costs, and enhance delivery performance. Work cross-functionally with engineering, procurement, and production teams to qualify new suppliers and materials. Develop and implement supplier quality assurance plans and procedures. Review and approve supplier PPAPs (Production Part Approval Process) and FAI (First Article Inspection) reports. Monitor supplier performance using KPIs, on-time delivery, and quality scorecards. Collaborate with suppliers to resolve quality issues, including root cause analysis and corrective/preventive actions (CAPA). Conduct supplier audits and assessments to ensure compliance with quality standards (e.g., ISO 9001, ISO 13485). Develop strong, ethical relationships with suppliers with good business practices Qualifications: Diploma / Bachelor’s degree in Engineering (Mechanical) from an accredited university 3+ years of experience in Supplier quality or manufacturing quality engineering in automotive or aerospace. Strong knowledge of quality tools and methodologies (e.g., PPAP, FMEA, SPC, 8D, Six Sigma). Experience with manufacturing and production processes and engineering principles Excellent analytical, problem-solving, and communication skills. Proficiency in MS Office, ERP and quality management systems (QMS).

Responsibilities: > Immediate joinee * Lead plant quality initiatives * Ensure customer satisfaction with product performance * Oversee manufacturing processes for compliance with IATF standards * Collaborate on supplier management strategies

We are seeking a proactive and experienced professional to head Quality Assurance and Control function within our engineering and electrical equipment manufacturing operations. The ideal candidate will ensure that all products meet internal standards and external regulatory and customer requirements, drive continuous improvement, and oversee compliance with applicable quality standards. Competencies: Certified Quality Engineer (CQE) or Certified Manager of Quality/Organizational Excellence (CMQ/OE) ISO 9001, ISO 14001, ISO 45001 Lead/ Internal Auditor Certification Experience as an MR (Company/ Plant/ Site level) Six Sigma Green/Black Belt Extensive experience on data analysis and problem-solving methodologies like DMAIC Responsibilities: 1. Lead the development, implementation, and maintenance of the Quality (QMS) and other Management System aligned with ISO 9001, ISO 14001, ISO 45001, EN15085, ISO 3834-2, IRIS and other relevant industry standards. 2. Supervise and mentor QA/QC staff across inspection, testing, and documentation activities. 3. Oversee product inspections at various production stages and coordinate final quality control sign-offs. 4. Manage internal and external audits, including customer and third-party certifications; ensure audit findings are addressed through effective corrective actions. 5. Collaborate with Engineering and Production teams to evaluate new designs and processes from a quality perspective (APQP). 6. Conduct root cause analysis (RCA) for non-conformances and implement effective corrective and preventive actions (CAPA). 7. Develop and track quality metrics such as defect rates, rework, returns, and customer complaints. 8. Ensure quality of components and materials from suppliers through incoming inspections and supplier evaluations. 9. Lead continuous improvement projects using tools like Lean Manufacturing, 5 Whys, Pareto Analysis, and Six Sigma. 10. Maintain all quality documentation including SOPs, control plans, inspection protocols, and compliance records. 11. Ensure compliance with regulatory and safety standards related to electrical equipment (e.g., CE marking, UL, RoHS, REACH, EN45545 etc where applicable). Deliverables: 1. Management System (QHSE, IRIS) Implementation & Compliance Maintain and improve management systems Ensure full audit preparedness (internal, external, customer) Implement document control and update procedures/SOPs. 2. Audit Management Plan and execute internal audits across departments Lead third-party and customer audit facilitation Ensure timely closure of non-conformities 3. Supplier Quality Assurance Establish supplier audit and qualification programs Monitor and improve supplier quality performance Reduce incoming material defects 4. Product Quality Control Oversee in-process, final inspection, and functional testing Reduce product rework, scrap, and field failures Ensure compliance with technical and regulatory requirements (CE, UL, RoHS, etc.) 5. Corrective and Preventive Actions (CAPA) Implement and monitor CAPA system Conduct Root Cause Analysis (RCA) Track effectiveness and recurrence rate 6. Continuous Improvement Programs Lead Lean/Six Sigma/ Other improvement projects Facilitate cross-functional improvement workshops (Kaizen events) Implement process standardization and poka-yoke systems 7. Team Development Build and lead quality team (QA, QC, inspectors, auditors) Training and development plans for staff on quality tools and standards Interested candidates should email updated resumes at - xpert.consult03@gmail.com # 9764335759

Handling & Analysis Of Customer Complaint & 8d (Problem Analysis ,Root Cause Analysis & Preparation Of Counter Measure Action Plan & Submission To Customer Return Rejection First And Last Piece Approval Report Verification Required Candidate profile Monitoring Of Customer Complaint Countermeasure Effectiveness To Participate & Involve In Daily Red Bin Analysis For The Previous Day Rejection & Follow Up Action With Cft SPC & MSA Analysis

-Promote BEST culture in Plant e.g. Kaizen Hungama, TPM,TQM Hour, BEST Convention etc. -Alignment with Customer / External agencies for participation in QC/TPS competitions -Review of deployment of QMS requirements across all processes within plant

Job Title: Quality Head Department: Production and Quality Department Qualification: Diploma Mechanical/B.E Mechanical Experience: 10+ years work experience Job Location: Sonawane Wasti, Chikhali, Pune Joining : Immediately Job Description:- 1. Experience in heavy machineries and fabrication. 2. Raw material inspection Review of test certificates with respect to standards & P.O. 3. Witnessing mechanical rest in laboratories Tensile, Impact, Hardness & Bend test. 4. Inspection of valves, pipes, fittings, pressure vessels, calandria, preheater, tanks, skids, tube bundles etc. 5. Review of radiographic films, witnessing ultrasonic tests, PT. 6. Witnessing of pressure testing of pipes, vessels & valves. 7. WPS, PQR review and approval, welder qualification rest witness. 8. Review of heat treatment charts/PWHT procedures. 9. Preparing the all documents related with quality & submitted to the customer. 10. Quality Management System (QMS) 11. Inspection and Testing 13. Compliance and Standards 14. Continuous Improvement: 15.Team Management 16.Supplier Quality Management 17. Customer Interaction 18.Documentation and Reporting 19. Risk Management 20. Training and Development 21.Working Conditions 22.Typically works in an Factory/ fabrication facility but may need to spend considerable time on the production floor/Vendors shop 23.Regular interaction with production staff, engineers, and senior management 24. May require occasional travel to supplier sites or customer locations. 25. Raw material inspection 26. Inspection of heavy fabrication 27. Welder qualification 28. NDT/WPS/PQR/WPQ 29. ASME standards 30. Raw Material Inspection & 3rd Party Inspection Kindly share your below details with updated resume on hr@rcmpl.co.in or wats app on 7391064889 with below details Current Designation Total Experience Current Salary Expected Salary Notice Period Job Location Your residency in Pune F2F interview availibilty Your Key skills Reason for Job Change

Job Description: We are seeking a highly experienced Service & Quality Manager with a strong background in the auto component industry to lead our service and customer quality teams. The ideal candidate will have at least 15+ years of experience in the service field, with a minimum of 3-4 years in a leadership role. This role requires expertise in managing customer quality, warranty processes, and product improvements, with a deep understanding of the automotive service industry. Key Responsibilities: Lead the service team to manage customer quality and field warranty management for automotive components. Collaborate with OEM service and quality teams to ensure high standards of customer service and product quality. Drive product quality improvement initiatives and coordinate corrective actions for any customer issues or product failures. Monitor warranty processes and ensure all necessary data is collected and analyzed for warranty management. Provide leadership, direction, and mentorship to the service team, ensuring their development and performance. Develop and implement action plans based on data analysis to resolve customer complaints and issues. Generate and analyze MIS reports, competitor evaluations, and other performance reports related to field service and warranty claims. Utilize ERP systems and advanced tools to track and report on warranty management and service performance. Key Qualifications: Education: BE/B Tech in Mechanical Engineering or related field (Preferred). Experience: Minimum 15+ years of experience in the service industry, with at least 3-4 years in a leadership role, specifically managing customer quality in the auto component industry. Experience working with OEM service teams and managing field warranty processes. Strong expertise in customer service processes, quality improvement, and aftermarket services.

Knowledge of HPDC Process, SPC MSA, 7QC Tools, 5`S, Drawing, inspection instruments, Problem solving, component & Tools inspection, Pooka Yoka, Why why analysis, KAIZEN, PPM, Rejection Monitoring, MIS Data, Machine process Knowledge, Aluminum Casting

Sr. Manager Quality (Foundry) Location: Kolkata Department: Quality Reports to: Plant Head / VP Quality Job Purpose: To lead and manage the overall quality function in a foundry environment specializing in fourues (furan resin) casting processes. Responsible for process quality, customer quality, supplier quality, and implementation of robust QMS systems to ensure defect-free deliveries and continual improvement. 1. Process Quality (Foundry & Four s Casting): Oversee and control quality parameters in furan resin casting process. Analyze and control casting defects sand-related, inclusion, porosity, blowholes, etc. Drive process audits and establish robust quality controls at all casting stages. Coordinate with production, maintenance, and tooling to address recurring quality issues. 2. Customer Quality: Lead resolution of customer complaints (8D, CAPA). Ensure timely response and permanent corrective actions for field failures or returns. Attend customer audits, quality reviews, and develop strong customer relationships. Monitor and improve customer PPM and satisfaction index. 3. QMS & Certifications: Ensure implementation and sustenance of QMS (ISO 9001, IATF 16949 as applicable). Conduct Management Review Meetings, Internal Quality Audits, and MRMs. Document and maintain SOPs, Control Plans, FMEA, MSA, PPAP documents. Coordinate third-party audits and ensure zero major NCs. 4. Team Management & Training: Lead and mentor the quality assurance team. Conduct training for QA/QC inspectors on defect identification, measurement tools, and quality procedures. Foster a culture of quality ownership and proactive problem solving. 5. Supplier Quality (if applicable): Coordinate with supplier development and QA teams for incoming raw material inspection. Audit and qualify new suppliers for sand, chemicals, alloys, etc. Drive improvement actions with underperforming suppliers. Qms, Foundries, Foundry, Quality

Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description Summary: The Software Engineer in Test-III (SDET) keeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the activities to closure independently and takes the necessary help/steps to complete. Job Overview: The Software Engineer in Test-II I (SDET) k eeps a keen eye on customer commitments and work collaboratively with engineering counterparts to meet customer commitments. The position must build productive working relationships and collaborate with cross-functional teams to meet customer quality specifications. The position is responsible for the design, implementation, and documentation of code automation. Works on problem analysis and exercises judgment based on situations and data. Productive relationships with senior internal and external contacts in their own area of expertise. Leads the activities to closure independently and takes the necessary help/steps to complete. Essential Duties and Responsibilities : Validates multiple software products using systematic tests to develop, apply, and maintain quality standards for company products while working in an agile team Develops, modifies, and executes complete test plans based on design specifications Observes and records defects in software products using systematic tests to apply and maintain quality standards for company products Works closely with development teams to improve product quality and development methodologies related to quality engineering Uses product knowledge and insight to design and execute exploratory testing Applies knowledge and application of best practices in the achievement of QA goals Can communicate within a team environment, consulting with development engineers in resolution of complex problems Ensures quality integration into all aspects of software development, data acquisition, and processin g Automates and improves existing tests and converts new tests to automated suites Creates complete test plans based on design specifications and strategies Updates and creates test cases to support correction of customer reported issues Participates with the development team in feature and test design during team-based development meetings Identifies test case candidates for automation. Designs and develops automated test case Execute existing test cases; conduct Test Case reviews Maintains documentation and reports status of test results , i ndependently develop test plans for relatively complex features Has the ability to prove coverage analysis and proactively adjust testing to improve test coverage Observes and records defects in software products through the use of systematic tests to apply and maintain quality standards for company products Ability to communicate within a team environment, working with development engineers in resolution of a simple problem Mentors others; mentors junior SDETs Recommend processes and procedures for continual improvement Required Qualifications: 5 + years of experience working on software quality Experience in Design using good Object-Oriented programming practices and Design Patterns Experience with test automation frameworks Experience with Selenium. Experience with Python or Java for test automation. Demonstrated competence in automation using scripting or other languages The ability to review and understand/interpret product code and logs Ability to build test environments for functional, system, and stress testing. Experience with problem tracking systems and test case management systems Ability to communicate within a team environment, working with development engineers in resolution of simple problems Self-directed learning of the application subject matter Independent Thinker. Not influenced by what it is supposed to do or the interpretation of others Preferred Qualifications: Quality certifications like ASQ a plus Education: Bachelor s degree in Computer Science, IS Engineering, or related technical discipline; advance degree preferred Travel Requirements: 0-10% Job Family Group: Engineering Job Family: Software & Quality Assurance Engineering Job Profile Name: Software Engineer in Test III Employee Type: Individual Contributor Job Level: P3 (Career) . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Head QC & Customer Assurance for Precision Consumer Durable products Lead QC team PAN India at factories & People Mgmt Develop QC Strategy Conduct Audits to ensure sourcing & manufacturing QC Standards & Reliability strategy & implementation Required Candidate profile B.Tech / M.Tech LADY candidate 20+ Yrs exp in QC in FMCG / CD / Auto / Consumer Electronics / Pharma Currently leading QC in Manufacturing Exp in leading multi locational QC in mfg./assembly units Perks and benefits Best As Per Industry Standards