418 Customer Quality Jobs - Page 5

About the Team: ZF''s Commercial Vehicle Solutions (CVS) division helps shaping the future of commercial transportation ecosystems. Our mission is to be the preferred global technology partner for the commercial vehicle industry. CVS Division is supported by approximately 25,000 employees working at 61 locations in 28 countries. What you can look forward to as Manager - Process Quality / Customer Quality: Monitoring of customer quality performance (e.g.: customer score cards, top customer issues, PPMs, warranty score, etc.) Responsible of customer communication / Resolution for proper follow-up of customer concerns, negotiations, customer quality audits/visits, etc. Drive compliance of Custo...

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridg...

To develop & effectively cascade group quality policy and ensure it is understood and adhered to in the manufacturing site. To support the manufacturing unit to establish effective and integrated quality & food safety management systems and processes, by sharing best practices & providing training. Develop a suite of quality KPIs for products, and (in collaboration with the Manufacturing Performance benchmarking exercise) integrate into robust reporting regime across all relevant sites. Use the data to prioritise and drive quality & food safety initiatives. Manage quality & food safety audits of the manufacturing unit and vendors by establishing a simple audit process. Ensure local, state an...

Roles and Responsibilities Manage quality systems, processes, and procedures to ensure compliance with industry standards (IATF 16949) and customer requirements. Conduct regular audits and inspections to identify areas for improvement and implement corrective actions. Develop and maintain quality control plans, procedures, and documentation for wiring harness products. Collaborate with cross-functional teams to resolve customer complaints related to product quality issues. Ensure effective implementation of QMS policies, procedures, and regulations within the organization. Desired Candidate Profile 8-10 years of experience in Quality Management Systems (QMS), preferably in an automotive indu...

Role & responsibilities Must have excellent exposure of handling Customer issues and interacted with customers in day-to-day activities Must have exposure to handle end to end NPD projects Must have exposure to Lead the internal quality audit for system adherence report to management the results and follow up on the corrective actions. Quality Tools implementation like 5S, Quality Circle, Suggestion Scheme, One-piece flow, Kaizen, OEE and VA-VE projects. Knowledge of - 7QC Tools, PDCA, G8D, APQP, PPAP, SPC, MSA Implement best practices, systems and process across CCR operations. Working to collect Warranty, Scrap & re-work data & analysis them for improvement & cost reduction Monthly CTQ par...

Role & responsibilities Must have excellent exposure of handling Customer issues and interacted with customers in day-to-day activities Must have handled QMS & Audits MR function. Must have exposure to handle end to end NPD projects Must have exposure to Lead the internal quality audit for system adherence report to management the results and follow up on the corrective actions. Managed in house QA activity and reduce customer Quality Complaints. Quality Tools implementation like 5S, Quality Circle, Suggestion Scheme, One-piece flow, Kaizen, OEE and VA-VE projects. Knowledge of - 7QC Tools, PDCA, G8D, APQP, PPAP, SPC, MSA Implement best practices, systems and process across CCR operations. W...

Post- Sr Customer Quality Engineer/Manager* *Bus canteen* *Location: Pune Chakan* *Experience* : 8-10 yrs *interview immediately arrangement* *Contact - 9356395439* *Education* - B.E./Diploma in mechanical *JD* *Sheet Metal automotive industry* Customer Quality Customer Quality Documentation Customer complaint handling Customer Quality rejection material technically resolution skills must. Customers and QMS and IATF related documentation experience must. Other day to day quality related work Quality tools.

Lead Quality: About CMR Group is India's largest producer of Aluminium and zinc die-casting alloys. With 13 state-of-the-art manufacturing plants across the country, CMR has become the preferred supplier for many of Indias largest automotive industry leaders. Since its inception in 2006, CMR has consistently outpaced competition by focusing on delivering superior value to its stakeholders. This value is driven by a strong commitment to technical advancements, quality enhancement, sustainability, and people-centric practices. We believe in an " Employee First " philosophy, ensuring that our people are at the core of our success. Our dedication to fostering an enriching work environment is ref...

Role & responsibilities Significant experience in Quality Assurance. Responsible for overall quality assurance control & system activities at Plant. Preferred candidate profile B tech Mechanical having minimum 10+ yrs of experience in automobile industry.. Perks and benefits

Looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance service quality. Analyze data and metrics to measure performance and make informed decisions. Provide training and coaching to team members on quality procedures and best practices. Identify opportunities for process improvements and recommend changes. Job Requirements Minimum 8 years of experience in a rel...

Role & responsibilities To lead and manage the Quality functions to ensure consistent product quality, regulatory compliance, customer satisfaction in line with customer requirements and business objectives. Serve as the primary point of contact for OEM customers like Yamaha on quality Interactions. Handling Customer, vendor and internal Audits for quality assurance. Drive continual improvement initiatives using tools like Kaizen, Six Sigma, 5S, and Pokayoke. Ensure adherence to quality standards in products and processes. Perform root cause analysis for non-conformities and lead corrective/preventive actions. Collaborate with operations for corrective actions and focus on Not To Make for de...

• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities: - 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution

Educational Qualifications: Bachelors degree in Electrical Engineering, Electronics Engineering, or a related technical field. Preferred : Master’s degree or MBA in Operations, Quality Management, or Industrial Engineering. Technical Skills and Certifications: Strong knowledge of : Electrical panel design (LT/HT panels, MCC, PCC, PLC panels) Electronic components and PCB manufacturing Wiring and testing of control panels Familiarity with Standards : IEC, IS, UL, ANSI, IEEE ISO 9001 (Quality Management) IPC standards for electronics (e.g., IPC-A-610, IPC-A-620) Certifications (preferred) : Six Sigma (Green Belt or higher) ISO 9001:2015 Internal Auditor Electrical safety certifications Experie...

Roles and Responsibility Coordinate with customers to understand their requirements and provide effective solutions. Develop and maintain strong relationships with existing and potential customers. Collaborate with internal teams to resolve customer complaints and issues. Identify new business opportunities and grow the customer base. Provide excellent customer service and support through various communication channels. Analyze customer feedback and suggest improvements to products or services. Job Requirements Proven experience as a Customer Coordinator or in a related field. Strong understanding of customer needs and market trends. Excellent communication, interpersonal, and problem-solvin...

To head and manage Quality function across Suppliers, Processes and Customers. Will handle Quality Assurance Strategy for Supplier / Manufacturing value chain for continuous improvement of Overall Quality Metrics etc.

Role & responsibilities The candidate will act as the primary interface between Knorr-Bremse and OEM customers such as Tata Motors, Ashok Leyland, Mahindra, VECV, DICV, UD (Commercial Vehicle Segment ) Customer Quality Management Lead Zero-Km, field claim analysis and resolution (8D, PSS, Shainin, DOE) Trigger / push implementation of correctives / preventives actions internally High experience / understanding on safety products Handle high-impact (serious) customer claims and ensure robust root cause analysis and permanent corrective actions Coordinate customer audits, visits, and Customer score cards reviews. Maintain proactive communication with customer quality representatives and ensure...

Job Title: Quality Engineer Aerospace & Defence Location: Dasna, Eastern Peripheral Highway, Ghaziabad Experience: 6 to 8 years in a manufacturing setup Education: B.Tech/B.E. Electrical / Production / Aerospace (Only from IIT/NIT) Role Summary: We are seeking a sharp, committed, and mission-driven Quality Engineer to ensure that our high-precision components and systems meet the rigorous standards of the aerospace and defence sector. The ideal candidate is tough-minded, meticulous, and driven by purpose . Key Responsibilities: Implement and monitor quality control processes , non-conformance handling , and root cause analysis . Maintain compliance with ISO 9001 , AS9100 , and defence-specif...

Position Summary: The ideal candidate will be responsible for driving comprehensive Quality Assurance initiatives across in-process inspection, final product quality, and supplier quality systems. This role also includes leading Industry 4.0 digital transformation projects , focusing on machine and process connectivity. The position demands a strategic thinker with a strong foundation in quality systems, statistical analysis, and regulatory compliance, committed to fostering a zero-defect culture and operational excellence. Key Responsibilities: Develop, implement, and sustain quality standards to enhance in-process, supplier, and final product quality; proactively identify quality issues an...

Roles and Responsibilities Complaint analysis and complaint resolution within specific time period Lead the investigation of customer non-conformance reports and all responses using the 8D Problem Solving methodology Resolving complaint to logical end and frame preventive actions in process Pokeyokes for complaints and documentation of the corrections and corrective actions in SOPs/ instructions Initiate improvement action based on market feedback wrt packing/aesthetics Visit to customer end for attending complaints Monitoring of product performance trends and other CTQ's parameters, Trigger deviation/need of process correction Data Analysis, Process capability analysis and improvements in t...

Plan Journeys Pvt. Ltd. is looking for TEAM LEADER / ASSISTANT MANAGER to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring ...

WaterMarc Technologies Private Limited is looking for Product Quality Specialist to join our dynamic team and embark on a rewarding career journey Develop and implement quality management systems. Monitor and analyze quality performance metrics. Collaborate with production and operations teams to ensure compliance. Provide training and support to quality staff. Maintain documentation and records of quality activities.

Job Location: Nanded Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them. Diversity Statement About the Role: If you are accountable for your resul...

Job Description Summary Develop and maintain systems rules and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area. Job Description Roles and Responsibilities Establish and execute project quality plan witness-points quality records for compliance with contract. Ensure customer quality requirement Feedback of Experience (FOE)/Lessons Learned are taken into account to avoid deviation a...

Responsibilities: * Lead quality initiatives across organization * Ensure compliance with industry standards * Collaborate with cross-functional teams on process improvements * Oversee customer, inprocess & line inspections Office cab/shuttle Food allowance Provident fund Annual bonus

Role & Responsibilities Quality (Metal Department) Customer Requirements & Compliance Understand customer-specific requirements and deploy them in processes. Identify preventive actions and maintain proper documentation. Ensure compliance with ISO/TS 16949, IATF 16949:2016, and industry standards. Maintain and update IMDS (International Material Data System). Update I-Planet with relevant quality documents. Coordination & Communication Coordinate with network companies on quality-related matters. Train down-line team members on quality department practices. Participate in administrative staff meetings and management reviews. Exchange best practices and lessons learned with group companies. Q...