237 Customer Quality Jobs - Page 2

Materials Inspection as per Drawing Handling Instruments and Gauges with proper calibration 8D, PPAP, 7QC TOOLS, APQP, SPC, CSR, 4MCM, PFMEA Rejection PPM Preparation Daily / Monthly Handling Custer Quality Issues Supplier Quality- In-Process Quality

Supplier Quality Manager will play a crucial role in ensuring the quality and reliability of our suppliers. You will be responsible for driving supplier quality conformity management, managing supplier claims and quality issues, and contributing to the quality assurance aspects of supplier contracts. Your efforts will help us maintain high standards and continuous improvement in our supplier relationships. You have: University degree in Economics, Technics, Quality, Engineering or equivalent Minimum 10 years' experience within Telecom/High-tech industries Good awareness of standards ISO 9001 and TL 9000 standards Advanced English skills and (local language) Experience in Salesforce and Office suite It would be nice if you also had: Knowledge of 8D, Lean/6S methods, experience with standards ISO 22301; ISO 27001 and ISO 14001 Experience in Supplier relationships / Purchasing Auditors certifications in ISO 9001/TL 9000 Supplier Quality Conformity ManagementLead initiatives to ensure suppliers meet quality standards and compliance requirements. Supplier Claims and Quality IssuesManage and resolve supplier claims and quality-related issues efficiently. Supplier Quality Performance EvaluationOrganize and conduct surveys to evaluate supplier quality performance. Quality Assurance in Supplier ContractsContribute to the development and implementation of quality assurance measures in supplier contracts. Continuous ImprovementImplement continuous improvement programs, including supplier audits, assessments, and CIP (Continuous Improvement Programs). Develop expertise in supplier quality management and conformity. Enhance skills in managing supplier relationships and resolving quality issues. Gain experience in conducting performance evaluations and quality assurance.

Sr. Engineer Project Management Job Description: Interface to Customer & Supplier Technical Assistant for respective project. Project planning w.r.t. APQP elements / Customer Guideline and track milestones as on timeline. Prepare, distribute, and communicate periodic APQP status. Update Program Management Team on APQP status for all High Impact element and those with Red or Yellow Status. Assess the feasibility of manufacturing the proposed design. And comment on if the design can be manufactured, assembled, tested, packed and delivered in sufficient quantities at acceptable cost and quality to the customer. Collection of information about New Projects. To control the 5M for New Projects. To establish, implement & maintain quality system. To control documentation related to departmental activities. Plan, Do, Check, and Action for localization. Involved in cost reduction activities such as VAVE and RMC reduction. Ensuring Quality of Final product & Customer Quality documents assurance (PAP/CQC/DR/CT) Development of new Moulds, BOP according to the projects. Testing of the parts as per the DVP plan TRSO review & Signoff with customer New machine installation Operating instructions Promote the improvement of work. To control various duties related with department. Planning and execution of training sessions Job Location: Chakan, Pune, MH Department: Project Management Experience: 7-8 Years Education Qualification: Diploma / BE Electronics Apply Now

We are currently looking for skilled and motivated candidates to join our Gears Machine Shop team at our Bangalore Plant. Key Responsibilities: Ensure strict compliance with all Plant Safety Requirements. Interpret and understand Engineering Drawings for products and assemblies. Adhere to Plant and Customer Quality Standards. Operate CNC and VMC machines, including: Machine setting Basic CNC programming Performing minor adjustments, setups, and changeovers Maintain a clean and organized work environment. Collaborate with team members to meet production targets and deadlines. Preferred Diploma in Mechanical Basic knowledge and hands-on experience with CNC/VMC machine operations. Ability to read and interpret technical drawings. Understanding of quality and safety standards in a manu

By joining Emerson as Engineer. Senior Engineer - Quality you should be having good knowledge & exposures on handling customer complaints (receiving, documenting, investigating, and resolving customer complaints promptly and authoritatively), ensuring customer satisfaction and identifying improvements. This will include conduct brainstorming sessions with relevant customers and address complaints thru problem solving methodologies, Deep knowledge & experience in Kaizen, Poke Yoke and Problem-Solving techniques. In This Role, Your Responsibilities Will Be: Actively listen to and understand customer complaints, whether through phone, email, chat, or in-person interactions. Accurately record all details of the complaint, including customer information, nature of the issue, and any relevant context and gain relevant information and evidence to understand the root cause. Prepare reports and Analyze complaint data to identify trends, patterns, and potential areas for improvement Follow up and work with customers to find satisfactory solutions to their issues Liaise with other departments or customers to gain information and implement solutions Communicate clearly and insightfully with customers throughout the complaint handling process Keep customers informed about the status of their complaints and any actions taken and maintain accurate records of all complaints, resolutions, and customer interactions. Proactively identify and address potential issues before they raise into complaints. Use customer feedback to improve products, services, and processes Collaborate with team members and management to develop standard methodologies for complaint resolution Monitor and supervise customer satisfaction levels; Build and maintain customer relationships. Prepare customer complaints metrics and share it to respective peoples to initiate improvement actions, wherever required. Who You Are: You keep in touch with internal customers, build the customer relationships, understand the importance and interdependence of internal customer relationships, balance planning with actions, research initiatives and try innovative approaches, stay aligned with your goals and stay productive, focus on priorities and set stretch goals, apply systems and technology to stay on track, convert ideas into actions and produce results with new initiatives. For This Role, You Will Need: Confirmed understanding in National / International standards for QMS, Materials or Valves. Good presentation skills. Detailed knowledge in 8D report preparation. Knowledge in Quality system / process / product audits. Strong verbal and written communication skills; ability to write technical documents in English. Hands on Experience in Excel, Word, Outlook, power point presentations and etc. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your familys physical, mental, financial, and social needs. We provide a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Supreme Universal is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop, implement, and maintain quality assurance policies, procedures, and processes to ensure product or service quality Oversee the inspection and testing of products and services to ensure they meet the required standards and specifications Maintain accurate and up-to-date documentation of quality assurance activities, including test results, inspection reports, and corrective action plans Prepare regular reports on quality assurance activities, including performance metrics, trends, and areas for improvement

1.As per QMS, implement, and maintain process controls and procedures 2.Identify, analyze, and resolve process-related quality issues through root cause analysis techniques (Fishbone, 5 Whys, FMEA 3.Work with cross-functional teams to identify CAPA Required Candidate profile 7. Conduct layout, process and product audits, report compilation and reporting. 8. Knowledge of GD&T. 3. Utilize (SPC, Control Charts) to track process stability and capability.

Role & responsibilities Corporate Quality Management Customer Audits QMS Quality Improvements Preferred candidate profile Candidated from stamping / sheetmetal parts manufacturing company having good PR with OEM customers and exposure of handeling MACE Audits with geen score card.

Should have good exposure over all Quality in plastic component. QMS with a System-Driven Organization preferably in Automobile, Plastic Industries. In-process, Final Quality, customer complaint handling, supplier development and Kaizen promotion Required Candidate profile Experience in Manufacturing of Auto interior Plastic Parts manufactured by injection molding, Blow molding and welded assembly.

JOB SUMMARY Develops and implements quality plans, programs, and procedures using quality control statistics, lean manufacturing concepts, and analyses. Ensures that performance and product quality conforms to established company, customer and regulatory requirements. Reviews, analyzes and reports on quality discrepancies related to assembly and process. Investigates problems and recommends disposition, modification and corrective actions for recurring or non-recurring discrepancies. Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains quality evaluation and control plans and protocols for processing materials into finished products. Analyzes inspection and testing processes, mechanisms and equipment. Assists with managing Part Files that define statistical analysis requirements and any associated control limits, as needed, for Predisys SPC/SPC. Audits quality systems for deficiency identification and correction. Assists in the process for ensuring that corrective actions (CAPA) are completed in accordance with relevant ISO requirements (ISO 9001 and ISO 13485), Nypro Advance Problem Solving methods, and that documentation is complete and compliant with requirements. May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality. May assist in process validations/qualifications in accordance with Nypro and customer requirements. Assist with internal supplier third party and FDA quality audits as needed. May assist in support of plant Quality System software validation as needed. Support all company safety and quality programs and initiatives. May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

Focus on CUSTOMER COMPLAINTS HANDLING, WARRANTY ANALYSIS, FIELD FAILURE ANALYSIS, CONDUCT ROOT CAUSE ANALYSIS, QA INTERFACE FOR CUSTOMERS, CAPA using 8D, 5 WHYs, FISHBONE DIAGRAMS, MONITOR CUSTOMER RETURN DATA, DRIVER CONTINUOUS IMPROVEMENTS etc Required Candidate profile Only BE EEE/ECE 5+yrs exp with into QA with ELECTRONICS/ELECTRICAL/EMS/AUTO Electronics unit 2+yrs into CUSTOMER QA must Exp in PCB ASSEMBLY, BLDC MOTORS, BLDC CONTROLLERS, 8D, FMEA, PPAP, APQP, MSA Perks and benefits Excellent Perks. Call Singaraj @ 97897 94540 now

NEED TO HANDLE LINE INSPECTION AS WELL CMM ,DRAWING STUDY Perks and benefits EL,CL,BONUS,MEDICLAIM,GRAUDITY,

leadership quality,Review line inspectors ,and plan their work and monitor,documentation as per ISO ,XRAY INSPECTION ,inward to Final Inspection Handling. Perks and benefits EL,CL,BONUS,MEDICLAIM,GRAUDITY,

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports zero misses2.Process ComplianceCase targets 2 hours/ week logged to be updated with the process Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.

Assist in developing and implementing quality assurance policies and procedures. Collaborate with other departments to resolve quality issues and implement corrective actions. Assist in the preparation of documentation required for regulatory audits. Required Candidate profile Experience should have 8 to 15 years in converting division. Strong knowledge of QA methodologies, tools, and processes. Strong communication and interpersonal skills. Experience of OQC and PQC.

Quality manager required at kundli sonipat Qualification- b.tech electronics Exp- min 10 yrs Salary- upto 70k Skills- Power bank, charger, earphone timing- 9 to 6

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in MLAP. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in MLAP. Strong understanding of financial products and services, including loans and investments. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with small finance banks or similar institutions is an added advantage.

Customer Complaints, warranty , Analyzing issues at customer line & submission of 8D/Analysis report. Responsible to update customer portal for CAPA, 4M change, PPAP, Layout, PDI etc. Maximize customer satisfaction. Improving customer audits.

Strategic planning to resolve all quality issues observed & received in existing and new products. continually improving of product ,Process and System. implementations of techniques ,Audits and Quality management Systems, Customer handling.

Lead professionals and Plan and implement processes to improve efficiency and cost-effectiveness, Product analysis, New product Development Quality, close successfuly various audits like Customer quality, Supplier audits, ESD audits, etc. Required Candidate profile candidate must be from Electronics background and having experience in Automotive Switches mandatory

Plant Quality – MQC Plant Quality - RQC & Customer QA Quality Assurance Customer Quality Incoming Quality Proficiency in quality standards (IATF 16949: 2016, ISO 9001:2015, 6 Core Tools etc.) Internal audit, Process and Product audit

Analysis of defective Part (Why- Why Analysis) A3/5W/8D Knowledge ,Customer Handling Process Audit , IATF/VSA Knowledge Rejection Analysis ,Customer Complains , Customer Audit,Warranty

Receive & review warranty claims submitted by customers. claims based on warranty policies product service specifications. Claims resolution: product & resolve warranty claims, Policy enforcement warranty policies, guideline, Customer Complaints Required Candidate profile Warranty claims statistics share insights with relevant stakeholders & Customer Satisfaction. manufacturing issues contributing to warranty claims. Data analysis warranty claim trends & improvement.

Responsible for all development activities from RFQ to till SOP. Interaction with customers & suppliers related to project timeline & issue. project milestone meet during development. take care for the PPAP documents like MCP plan, PFD, FMEA.

Kindly share your resume on sv12@svmanagement.com Summary of the Role: Manufacturing head to lead complete vehicle assembly @ CKD level assembly operations. This role is responsible for driving operational excellence, process discipline and adhering to quality, safety, cost and delivery metrics. Strong experience in setting up and managing CKD operations particularly and will embed a zero defect mindset and lean principles into every stage of vehicle assembly . Key Responsibilities: Manufacturing Operations-CKD: Lead CKD assembly operations including container receipt, parts warehousing, kitting, sequencing, line feeding, vehicle assembly at all stages and handing over of the finished Vehicle as per specifications defined. Quality Ownership: Drive a culture of first-time-right and zero-defect manufacturing. Safety, Compliance and Cost Control: Ensure all processes meet safety, Ergonomic, legal, and regulatory requirements. Strategic and Continuous Improvement: Champion Lean Manufacturing, Kaizen, TPM, and 5S across CKD operations. Candidate: 18 to 20 yrs of experience with Engineering Graduate, postgraduation in Engineering and/ or Management preferred. Automotive /European Auto MNC with manufacturing in India preferably with exposure to CKD/SKD assembly manufacturing operations. Preferably conversant with overall Vehicle Manufacturing- Stamping, Welding and Painting. Good Knowledge on Vehicle testing- EOL and repairs. Strong international exposure thru visits related to launch of New vehicles in India. Deep knowledge of automotive quality systems: IATF 16949, ISO 14001, IATF 16949 standards and exposure of certification in the past. NABL Accreditation knowledge is good to have. Expertise in CKD/SKD inspection methods, dimensional analysis, and problem-solving tools (8D, FMEA, SPC, MSA). Experience in customer quality interface, audits, and regulatory compliance -AIS(Automotive Industry Standards), BIS(Bureau of Indian Standards).