Customer Quality Engineer

TE Connectivity

2 - 5 years

4 - 8 Lacs

greater noida delhi / ncr

Posted:None| Platform:

Apply

Skills Required

customer quality warranty analysis automotive

Work Mode

Work from Office

Job Type

Full Time

Job Description

RESPONSIBILITIES

Track quality complaints communicate and update towards customers, thereby meet time line
Evaluation of prevent actions for similar customer complaints / D6 audits & Lesson learned
Collaborate with other internal teams (e.g. Sales & Product Management, QA, PE etc.) to improve the solutions for quality concerns.
Support quality/manufacturing team internally (TE) and externally (Supplier) in all written and verbal communications.
Analyze of TE and Customer Quality Evaluation/Scorecards across India region, and update Customer Scorecard Summary TS India
Schedule and perform D6 Verification Audits for severe and recurring issues.
Monitor Cost of poor quality against complaint & alerts

EDUCATION/KNOWLEDGE

BE/ B. Tech (Electrical, Mechanical)
Six Sigma Knowledge (preferred)
SAP (preferred)
3-4 Years of experience within Automotive (Quality Assurance, Quality Engineer, AQE, Customer manager with Q-background, Product Engineer, etc)
Knowledge in statistics and basic tools of quality
Experience in manpower Management
Knowledge in stamping, injection molding, wire harness process
Communication and mediator competence
Presentation skills
Independent working behavior
Team worker
English business fluent.
Availability to travel up to 40 % within respective region

COMPETENCIES

Expert in functional/domain knowledge
Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders
Ability to work/ co-ordinate with different regions for smooth transition of actions (EMEA, APEC, NA)
Strong and confident negotiator with the ability to negotiate at all levels
Excellent communication, interpersonal and influencing skills
Excellent analytical and problem-solving abilities
Results orientated with ability to plan and deliver against project deadlines
Technical mindset

MOTIVATIONAL/CULTURAL FIT

Strategic mindset with problem solving attitude
Passion for excellence
Talent development
Results oriented
Clear and concise communication
Team Player

More Jobs at TE Connectivity

CUSTOMER SERVICE SPECIALIST I

Pune

2 - 9 yrs

INR 4 - 11 Lacs

R&D PRODUCT DVL PCB ENGINEER I

Bengaluru

Experience: Not specified

INR 6 - 7 Lacs

CUSTOMER SERVICE ASSOCIATE IV

Bengaluru

Experience: Not specified

INR 5 - 6 Lacs

R&D/PRODUCT DVL ENGINEER II - PCB Design Engineer

Bengaluru

Experience: Not specified

INR 6 - 7 Lacs

PRODUCT PRICING ANALYST II

Bengaluru

Experience: Not specified

INR 7 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.