350 Customer Orientation Jobs - Page 13

About MSIL - If you have traveled in India, taken a route to anywhere around this great nation, chances are you've driven with Maruti Suzuki. For close to four decades now, Maruti Suzuki cars have been going places. A Joint Venture Agreement with Suzuki Motor Corporation of Japan in 1982 laid the foundations of Maruti Suzuki that we all see today. Today, Maruti Suzuki alone makes more than 1.8 million Maruti Suzuki family cars every year. That's one car every 10 seconds. Maruti Suzuki drives up head and shoulders above every major global auto company. The company has built its story with a belief in small cars for a big future. The Maruti Suzuki journey has been nothing less than spectacular...

As a Client Service Associate at Standard Chartered, you will play a crucial role in supporting Relationship Managers in achieving their financial targets. Your responsibilities will include actively participating in preventing money laundering and fraud, ensuring high-quality customer service for PVB clients, and maintaining internal and external compliance on all transactions. You will assist in deepening existing client relationships through excellent customer service and manage the Client Due Diligence (CDD) reviews process within prescribed timelines. To succeed in this role, you must be multi-skilled to handle various transactions and services in the bank, provide professional and time...

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

Admission Officer is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

VOYA INDIA is a technology-driven business process transformation company dedicated to delivering cutting-edge solutions in employee benefits, retirement, and investment management. As a subsidiary of Voya Financial Inc, we focus on crafting inventive customer-centric solutions through digitization, automation, and optimization of technology and business processes. Our commitment lies in fostering an environment that celebrates learning, growth, and inclusivity while developing innovative solutions for Voya Financial Inc. The Private Credit analyst role at Voya IM involves complex and unique tasks that require strong analytical skills and the ability to work independently with minimal superv...

As a Senior Premier Acquisition Manager in Business Banking, you will be responsible for achieving the business objectives of the Retail Liabilities Sales Team for the branch. This includes meeting the Value, Volume, and channel Productivity metrics. Your role involves generating revenues through the sale of Current Accounts (CA), Cross-Sell products, and Third-Party Products such as Insurance. You will also be tasked with sourcing High-Value CA customers and establishing entire Family Banking relationships. Additionally, you will focus on the penetration of Business Banking products like Cash Management Services (CMS), Point of Sale (POS) services, and Beat services to CA customers. Your re...

You will be responsible for presenting and selling company products and services to both current and potential clients. Your key tasks will include establishing customers" needs, providing detailed explanations and demonstrations of products, and keeping yourself updated on the latest information regarding the products offered by both your company and its competitors. To excel in this role, you should possess the ability to build strong relationships with customers, understand their hidden needs, and offer appropriate solutions. Effective communication, active listening, adaptability, willingness to learn, and proactive task ownership are essential qualities for success in this position. You...

As a Financial Service Manager in the Banking and Financial Services industry, your primary responsibility will be to increase the top of the funnel by driving period BTL activities and generating referrals from prospect customers to expand the prospect base. You will be expected to maximize virtual connections with qualified prospects using various digital platforms and social media. Your role will also involve adopting a need-based selling approach, tailoring recommendations based on customers" profiles, and assisting customers in smooth policy insurance coordination. Additionally, you will need to diligently follow up on all prospects at the work-in-progress stage, update prospect informa...

The Platform Product Manager is responsible for shaping the strategic direction of internal components to better serve application development teams and align with business-wide priorities such as cost efficiency, scalability, and developer experience. This is a highly strategic role, focused on understanding organizational needs, engaging stakeholders, and guiding the evolution of test platforms from a value and outcomes perspective. Define the long-term vision and strategic intent for platform product within the organization. Align product evolution with broader business goals including scalability, cost optimization, and improved developer experience. Serve as the strategic interface betw...

Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls, emails, and other means of communication. Ensure collection of outstanding fee from parents within the specified time. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and addressing their concerns by offering a quick resolution. Ensure adherence to interna...

The position requires providing overall leadership to the Corporate Services Function, ensuring timely and high-quality corporate services are delivered. You will be responsible for reviewing the timelines and quality of services provided by outsourced vendors and taking corrective actions when necessary. Optimal utilization of company resources and facilities, effective liaison with stakeholders, and leading disaster/emergency management are key aspects of the role. Analyzing performance and MIS reports, ensuring budgetary control, and promoting effective cross-functional coordination are essential responsibilities. Supporting employee needs such as shifting, office modifications, and equip...

You will be responsible for providing overall leadership to the Corporate Services Function in general administration services. Your key duties will include ensuring timely and high-quality corporate services are provided, reviewing timelines and service quality of outsourced vendors, optimizing company resources and facilities, maintaining effective liaison with stakeholders, leading disaster/emergency management, analyzing performance and MIS reports, ensuring budgetary control, coordinating cross-functionally, supporting employee needs, maintaining high standards of housekeeping and hygiene, overseeing food services, managing visitor and protocol coordination, space allocation, project ma...

As a Senior Manager, Banking Alliances based in Mumbai, your primary responsibility will be to create a portfolio of alliance partner banks and NBFCs to drive business growth in the neo banking and lending verticals. You will be tasked with managing relationships with all partners, ensuring smooth operations, and maintaining strategic alignment with the banks and NBFCs. To excel in this role, you will need to define metrics for monitoring performance and the effectiveness of existing alliances. It will be crucial to develop strong working relationships with key influencers within the assigned banks, mapping out various teams comprehensively and establishing a clear organogram. Additionally, ...

As a Premier Acquisition Manager in Business Banking, you will be responsible for achieving the business objectives of the Retail Liabilities Sales Team within the branch. Your primary focus will be to meet the Value, Volume, and channel Productivity metrics. This role entails generating revenues through the sale of Current Accounts (CA), Cross-Sell opportunities, and Third-Party Products like Insurance. You will also play a crucial role in sourcing High-Value CA customers and developing Family Banking relationships. Additionally, your responsibilities will include promoting Business Banking products such as Cash Management Services (CMS), Point of Sale (POS) solutions, and Beat services to ...

As a Business Development Executive - Sales Consultant with 2-7 years of experience, your primary focus will be on selling high-end hair care products in the Salon professional channel, specifically targeting the Silver and Gold channels. Your key responsibility will be to achieve sales targets by effectively planning and executing trade strategies and technically promoting the products to salon owners. Your major responsibilities will include delivering sales targets, maintaining relationships with existing clients, acquiring new accounts by converting competitor salons into Wella Salons, managing claims with distributors, sharing secondary sales reports promptly, planning and implementing ...

As a Gas Turbine Performance Tools Developer at Siemens Energy India Limited in Gurgaon, India, you will be a part of the Gas Turbine R&D/Engineering department. Your responsibilities will revolve around upgrading and developing in-house tools, building APIs, and designing databases to enhance the competitiveness of the Siemens Energy portfolio and improve productivity. Your role will involve directing software programming, consulting with internal stakeholders to enhance tool capabilities, working on technical issues related to software system design and maintenance, and analyzing information to recommend new tools or modifications to existing ones. Additionally, you will consult with diffe...

As a Sales Process professional, your primary responsibility will be to engage with customers to understand their needs and position TML products accordingly. This involves conducting detailed need analysis and demonstrating the benefits of our products while comparing them with the competition. You will address any queries or objections from customers, involving the DSM when necessary. Additionally, you will be responsible for generating quotations based on customer requirements and guiding them through financing options, RTO processes, insurance, booking amounts, etc. Continuous follow-up at each stage is crucial to convert leads into retail sales. Ensuring commitment from customers throug...

You are being offered the position of Customer Support Associate (L2) in our Voice Process team. Your primary responsibility will be to handle customer queries over phone calls, ensuring exceptional service by resolving issues in a professional and efficient manner. This is a contractual role until October 31, 2025, with the possibility of extension based on your performance and business requirements. As a Customer Support Associate (L2), you will be expected to work 10 hours per day in rotational 24/7 shifts, with 5 days of work per week and 2 rotational week offs. Your tasks will include providing first-call resolution, maintaining quality customer support, and adhering to process guidelin...

As a Telecaller, your primary responsibility will be to engage with potential clients through outbound calls to introduce products or services and gauge interest, as well as handle inbound calls by providing information and addressing customer queries. You will also play a key role in lead generation by identifying and qualifying leads, updating information in the company's CRM system, and conducting follow-up calls to ensure customer satisfaction. Additionally, you will be expected to accurately record call details and customer information in the company's database, adhere to predefined scripts and guidelines to maintain communication consistency, and provide feedback and reports on call ou...

Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication. Ensure collection of outstanding fee from parents within the specified time. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution. Ensure adherence to inte...

As an Enterprise Architect at Maruti Suzuki India Limited (MSIL), you will play a crucial role in understanding, designing, and validating IT Solution Architecture for the organization, encompassing a wide range of technologies both on-premise and on the cloud. Your responsibilities will include developing the entire enterprise architecture, identifying and eliminating redundancies in technology and processes, and effectively managing the impact of change within the organization. Moreover, you will be tasked with providing valuable insights to project managers, decision-makers, and business leaders from a holistic perspective of the enterprise, ensuring that the Enterprise architecture is up...

As a member of the Media and Communication team at Anant National University, your role is crucial in shaping the university's brand identity and effectively communicating its developments to the public. Your primary responsibility will be to engage with internal stakeholders and curate compelling stories that enhance the university's profile. With a requirement of a Masters degree in English, Journalism, or Communications and 6-8 years of experience, you will be expected to coordinate with various offices, faculty members, designers, and creative teams to create PR content that resonates with the target audience. Additionally, you will play a key role in managing external agencies and ensur...

As an experienced SAP S/4HANA Customer Service Consultant, you will be responsible for participating in end-to-end implementations, migrations, and rollouts of SAP S/4HANA Customer Service. Your role will involve gathering business requirements, conducting fit-gap analysis, and designing system solutions to align with business processes. You will transfer these requirements into functional specifications and oversee the complete life cycle of development from blueprint to go-live, identifying and addressing any gaps that may arise. Additionally, you will configure the system to meet the specific needs of the business, write test cases, and collaborate with stakeholders for acceptance testing...

The ideal candidate for this role will be responsible for effectively managing the collections portfolio related to credit cards at the Company. They should demonstrate a solid understanding of credit cards and unsecured loans collections dynamics, with a focus on agency management to enhance agency performance metrics. The individual will be required to drive agencies" performance for pre-NPA & WOF accounts, design and improve processes for optimal outcomes, and ensure compliance with all regulatory and customer experience norms during collection activities. Key Responsibilities: - Manage collections portfolio for credit cards efficiently - Drive agency performance for pre-NPA & WOF account...