2883 Customer Operations Jobs - Page 16

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact ...

Key Responsibilities Strategic Leadership Define and execute customer service strategies for home loans and deposit products. Lead cross-functional initiatives to improve customer satisfaction and retention. Collaborate with product, compliance, and risk teams to ensure service alignment with regulatory and business goals. Team Management Manage and mentor a team of service managers, team leads, and front-line representatives. Foster a high-performance culture focused on empathy, accuracy, and responsiveness. Conduct regular training and performance reviews to maintain service excellence. Customer Experience Oversee resolution of complex customer queries and complaints related to loan applic...

Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Rol...

Role Overview: We are seeking a highly organized and driven Operations Specialist to join our fast-growing D2C operations team. The ideal candidate will oversee day-to-day operational excellence across multiple Meatigo units, ensuring seamless coordination between teams, managing the supply chain, and delivering the brand promise of freshness, quality, and speed. Key Role & Responsibilities: Oversee daily operations and ensure adherence to established SOPs across multiple city units. Monitor inventory levels, conduct regular stock audits, and implement strong control measures. Coordinate and streamline last-mile delivery operations, ensuring timely and accurate fulfillment. Collaborate close...

Your typical week might include the following. Required to have understanding about NB issuance and Endorsement processing Required to have knowledge of group products (including their features and technicalities) and operational processes to ensure a smooth flow of overall operational activities. Monitor issuance of overall Group New Business and Endorsement to drive operational excellence across all lines of business issuance handling activities. Conduct ongoing reviews and enhancements of process flows to improve team productivity Responsibilities include managing the group operations BAU, timely report submission (e.g., Issuance/Endorsement TAT reports), and ensuring compliance with comp...

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis,...

Key Responsibilities Greet customers and visitors with a friendly and professional demeanor Provide directions and assistance within the premises Answer basic questions about products, services, or policies Manage customer queues and ensure orderly flow Coordinate with sales or service teams to guide customers appropriately Handle initial customer concerns and escalate when necessary Maintain cleanliness and presentation of the reception or entrance area Support promotional activities and customer engagement initiatives For inquiry contact the below listed number HR - 9445830168, 7092344411, 9899926769

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact c...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software cont...

About The Role Skill required: Next Generation Customer Operations - Customer Service Designation: Associate Qualifications: Any Graduation Years of Experience: 1-3 years Language - Ability: English - Proficient What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Service Delivery Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations whe...

1 Planning 2 Invoicing 3 Collection 4 Client co-ordination 5 Customer complaint managing

Customer Service 1. Ensure an excellent level of service is provided to Customers and that orders are received, processed & executed in an accurate & timely manner. Full compliance with Envalior proxy & policies in order processing. 2. Practices/procedures that best meet customers needs & at the same time be consistent with corporate requirement. 3. Consolidate short terms forecasts / orders received from Customers / Distributors & submit to Demand Chain planner. 4. Coordination between Finance Dept. and Customers for Overdues prior to planning dispatches. 5. Register complaint in CRM and send the complaint confirmation and 8D reports to customer. 6. Keep track of complaints in the system an...

Responsibilities: * Lead technical service team and ASP network * after-sales service support for customers and dealers * Provide tech guidance and training to service engineers and ASPs. * Maintain strong relationships with dealers, distributors Provident fund Health insurance Food allowance

Responsibilities: * Lead technical service team and ASP network across India. * Ensure timely resolve technical problems * after-sales service support * Drive service excellence initiatives * Develop service strategies Prepare service reports Health insurance Provident fund Food allowance

- Responding to customer queries across phone, email, and chat. - Troubleshooting issues related to product or service usage. - Resolving customer complaints - Diagnosing and troubleshooting technical issues - Providing timely and accurate information regarding products and services Preferred candidate profile - Open-mindedness to continuous learning - Excellent time management and ability to multitask. - Excellent verbal and written communication skills. Whatapp resume to Phone: 9092250005 Email : hrd@redetechnologies.in

Position: Analyst / Sr. Analyst - Telecom Operations About: bluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial & telecom sector. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery center based in Pune. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey. https://www.blucognition.com/ Job Overview: We are seeking multiple Analysts/Senior Analysts for various back-office...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be ali...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Management Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be al...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Management Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be al...

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our C...

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our C...

Minimum 1 year of International BPO Experience. The designation of Team Leader should be on paper. 1 year of TL experience is required. Excellent Communication skills. Budget 7 lacs Contact Harpreet 9501852537

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software cont...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate - Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software cont...