2876 Customer Operations Jobs - Page 15

Company Overview: Join one of the largest US-based insurance providers, a Fortune-listed organization known for its customer-centric approach, global presence, and excellence in claims, underwriting, and policy administration. We are seeking a dynamic and experienced leader to drive operational excellence and lead large-scale teams in our India delivery centers. To apply, call/WhatsApp HR Parvez at 9810332844 Key Responsibilities: Lead and manage large-scale operations supporting multiple lines of business within the Insurance domain (Life, Health, Group Insurance, Retail Insurance or P&C). Oversee a team of 500+ professionals , including Senior Managers and functional leaders . Drive perfor...

About The Role Capgeminis Connected Marketing Operations practice offers and delivers Marketing Operations services to its top fortune 500 clients. Our portfolio of services is focused on delivering latest and best in Content Operations, Campaign Services and Performance Marketing solutions to drive marketing and sales outcomes for the clients. We are looking for a results-oriented senior leader to lead the global delivery & client relationship management for multiple projects. If you are driven by hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you! Primary Skills He/She/They OR, the incumbent will have 18+ y...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in mor...

About The Role Skill required: Next Generation Customer Operations - IT Troubleshooting Designation: Business Advisory Associate Qualifications: BCA/Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

About The Role Skill required Next Generation Customer Operations - Customer Service Technology Designation Delivery Lead Manager Qualifications Any Graduation Years of Experience 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provi...

Job Title: Customer/Sales Support Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube,...

Senior Customer Success Executive About the Team The Home Loans team at Navi helps customers access housing finance in a simple, fast, and transparent way. The team works closely with customers, builders, and internal teams to ensure smooth loan processingfrom application to disbursal. Focused on delivering a great customer experience, the team handles internal and external stakeholders along with compliance. By combining field presence with strong central support, the team plays a key role in making home ownership easier and more accessible. About the Role Senior Customer Success Executive Home Loans Welcome to the last mile of lending. Once a loan is approved, you step in to collect the ri...

Roles and Responsibilities Coordinate with dispatch team to plan and schedule deliveries, minimizing delays and optimizing routes. Analyze sales data using advanced excel skills (VLOOKUP, Pivot Tables) to forecast demand and optimize inventory levels. Collaborate with supply chain teams to resolve operational issues and improve overall efficiency. Ensure accurate record keeping through effective utilization of MIS systems.

Job Title: Operation Executive / Sr. Executive Department: Wellness Operations Location: Thane We are looking for an enthusiastic and detail-oriented Operation Executive/Sr. Executive to join our Wellness Operations team. If you have up to 3 years of experience and are eager to work in a dynamic and fast-paced environment, we want to hear from you! Roles & Responsibilities: Booking appointments and coordinating with diagnostic centers and tele-doctors via email and calls Handling escalations and ensuring timely resolution of issues Managing operational workflows to ensure smooth and efficient processes Required Skills: Strong English communication skills (both verbal and written) Ability to ...

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx, and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experience as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. It is a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to delive...

We are seeking an experienced and dynamic Manager to lead and oversee critical talent and resource management initiatives. The ideal candidate should possess a strong foundation in supply chain principles, be eager to learn technologies related to Java and cloud, and have proven experience in managing operational excellence, staffing, and improving staffing velocity for the practice. The role requires at least 8+ years of experience in the tech industry as a Project or Product Manager, with a minimum of 3-4 years in an operational role. The successful candidate must demonstrate expertise in resource planning, demand categorization, and fostering collaboration between teams. Responsibilities ...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact c...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers u...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact c...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact cente...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact c...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact cente...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact cen...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact ...

Key Responsibilities Strategic Leadership Define and execute customer service strategies for home loans and deposit products. Lead cross-functional initiatives to improve customer satisfaction and retention. Collaborate with product, compliance, and risk teams to ensure service alignment with regulatory and business goals. Team Management Manage and mentor a team of service managers, team leads, and front-line representatives. Foster a high-performance culture focused on empathy, accuracy, and responsiveness. Conduct regular training and performance reviews to maintain service excellence. Customer Experience Oversee resolution of complex customer queries and complaints related to loan applic...

Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Rol...

Role Overview: We are seeking a highly organized and driven Operations Specialist to join our fast-growing D2C operations team. The ideal candidate will oversee day-to-day operational excellence across multiple Meatigo units, ensuring seamless coordination between teams, managing the supply chain, and delivering the brand promise of freshness, quality, and speed. Key Role & Responsibilities: Oversee daily operations and ensure adherence to established SOPs across multiple city units. Monitor inventory levels, conduct regular stock audits, and implement strong control measures. Coordinate and streamline last-mile delivery operations, ensuring timely and accurate fulfillment. Collaborate close...

Your typical week might include the following. Required to have understanding about NB issuance and Endorsement processing Required to have knowledge of group products (including their features and technicalities) and operational processes to ensure a smooth flow of overall operational activities. Monitor issuance of overall Group New Business and Endorsement to drive operational excellence across all lines of business issuance handling activities. Conduct ongoing reviews and enhancements of process flows to improve team productivity Responsibilities include managing the group operations BAU, timely report submission (e.g., Issuance/Endorsement TAT reports), and ensuring compliance with comp...

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud & Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis,...

Key Responsibilities Greet customers and visitors with a friendly and professional demeanor Provide directions and assistance within the premises Answer basic questions about products, services, or policies Manage customer queues and ensure orderly flow Coordinate with sales or service teams to guide customers appropriately Handle initial customer concerns and escalate when necessary Maintain cleanliness and presentation of the reception or entrance area Support promotional activities and customer engagement initiatives For inquiry contact the below listed number HR - 9445830168, 7092344411, 9899926769