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Customer Success Manager Reliable Group Paragon

8.0 - 12.0 years

15 - 25 Lacs

pune

Hybrid

Role Overview - The Customer Success Manager (CSM) is responsible for owning the end-to-end customer lifecyclefrom onboarding to long-term retention. This role focuses on building strong relationships, driving product adoption, ensuring customers achieve their goals, and proactively addressing risks. The CSM works closely with internal teams like Product, Engineering, and Support to solve problems, improve user experience, and identify growth opportunities. The role requires someone comfortable engaging directly with customers, understanding technical products, and using data to guide decision-making. Key Responsibilities - 1. Customer Relationship Management Serve as the primary point of co...

Posted -1 days ago

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