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Team Leader -O2C Sutherland

8.0 - 12.0 years

8 - 12 Lacs

chennai

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Role & responsibilities Job Description Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management. Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers. Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time. Understand the Cash Application Process Perform Accurate Payment Matching Learn Collection S...

Posted 3 weeks ago

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