408 Customer Jobs - Page 9

Hiring: Customer Support Grad. freshers CTC: up to 2.5 LPA Location: Pune WFO/ 24*7 shifts **Need candidates who can go for walk-in interviews at Pune office. contact: 9653852049(HR Gaurav)

We are seeking an experienced SAP MDG Consultant with 7+ years of SAP experience, including 3-4 years in SAP MDG implementation. The role involves leading SAP MDG architecture, design, and development across domains like Business Partner, Customer, Vendor, Material, EAM, and Finance. You will drive solution design, implement BRF+ workflows, data modeling, and perform enhancements using SAP ABAP, Fiori/UI5, and HANA. This role also involves mentoring junior team members, client engagement, and pre-sales activities. Strong knowledge of MDG frameworks, DRF/DIF, GenIL, and custom enhancements is essential.

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

Summary of Functions - Responsible for Sales and Marketing function for fire hydrant systems and kitchen safety application. - Responsible for Identifying Opportunities for existing and new business; Interaction with all Customer Segments & Groups in the area of fire hydrant systems and kitchen safety application; Customer Relationship Management; Ensure Customer Access and Support; Complaint Management; Customer Satisfaction and Engagement; Market Data and Market Intelligence; Technical and Commercial Bids; Costing and Pricing. Qualifications and Experience - Bachelors Degree with 6-8 years of experience. - Experience in any Manufacturing organization in the field of fire safety systems and hydrant systems. - Experience in all Marketing Functions of Identify Opportunities, Interacting with Customers, Customer Relationship Management, Customer Support, Costing and Pricing, Techno-Commercial role, - Experience in ISO 14001, ISO 45001 and ISO 27001 Systems related to Marketing functions - Exceptional Communication Skills, Interpersonal Skills, PC Skills and Soft Skills - Experience in Training and Development of Marketing and Sales Teams. Essential Duties and Responsibilities - Identify New Opportunities for fire hydrant systems and kitchen safety applications. - Identify new Products leveraging Knowledge, Core Competency, Assets and Supplier base. - New Opportunities Identification by participating in Exhibitions, meeting new customers, and increasing the market share with the existing customer. - Interact with Customers of fire hydrant system and kitchen safety segments and understand their requirements. - Monitor Sales Pipeline for the business vertical and take appropriate measures to utilise available capacity. - Monitor Enquiry Register and conclude the Business Proposal with Win-Loss Analysis - Interact with Internal Teams and Marketing Personnel for Costing and Price Finalisation of Tenders, Enquiries and RFQs/RFPs - Ensure Contract Review is completed, Sale Orders and Work Orders are created for new Orders. - Monitor Progress of New and Existing Orders on regular basis and raise concerns for delays, quality or cost escalations to respective BV Head as appropriate. - Monitor Customer Complaints and ensure corrective action report and closure - Ensure repeat orders from Customers for AMCs/New Products/ Services, as appropriate. - Gather Market Data, Competition information, Market Intelligence from Win Loss Analysis, Industry Magazines, Competition Websites, Business News, Customer Interactions, Exhibitions and Conferences, Information in Public Domain etc., - Report measures on 100% on time delivery and Zero Customer Complaints. - Ensure compliance to ISO 14001, ISO 45001, ISO 27001, and AS 9100 Systems related to Marketing function.

Hiring for Backend Profile-Non Voice(Email-Chat) Location- Noida and Gurugram 5 days working Rotational shift Both Side transport available Salary -21k to 30k CTC + incentives Required Candidate profile Required: Candidates with good Written and Verbal skills Graduate freshers or Undergrad with minimum 6 months of experience can apply Call Sagar- 8826979140 Harsh 9289148125 Annu- 8826718159

-Building Confidence, Leadership & Negotiation skills -Trained in all the areas of management -Developed in Inside & outside sales -Client & Customer Acquisition -Learning All The Skillsets -Freshers In Jaipur -No Targets CALL : HR MAHIMA 7850039509

Role & responsibilities (Meet & Greet) 1. Reception and Greeting - Welcoming patients and visitors. - Providing directions and information about hospital facilities and services. - Assisting with wayfinding within the hospital and handing over to the concerned staff at RHC for further assistance. - Ensuring a high level of customer satisfaction. 2. Information and Assistance - Answering general inquiries about hospital services, visiting hours, and locations. - Assisting patients and visitors with filling out forms and paperwork. - Participating in initiatives to enhance patient experience based on feedback. 3. Patient Registration Support - Helping patients with the basic registration process. - Guiding patients on where to go for their appointments or treatments. 4. Support for Special Needs - Assisting elderly patients, those with disabilities, or non-English speaking individuals. - Providing wheelchairs or other assistance as needed. - Coordinating with hospital services to meet specific patient needs. 5. Coordination and Communication - Communicating with various hospital departments to facilitate patient services. - Coordinating with housekeeping, security, and other support services. - Ensuring smooth communication between patients, families, and healthcare providers. 6. Emergency Support - Providing assistance during emergencies by directing patients and visitors. - Coordinating with emergency response teams and security personnel. - Maintaining calm and order during emergency situations Preferred candidate profile Experience - 0 to 5 Years Qualification - Any Graduate These executives are essential for creating a welcoming and supportive environment at RHC, ensuring that patient and visitors receive the help they need promptly and efficiently. Perks and benefits As per company standards.

Responsibilities. Handle student escalations with empathy and efficiency.. Actively listen and provide effective problem resolution.. Make regular follow-up and support calls to guide students through the placement. process.. Strong communication skills both verbal and written.. Analyze placement-related data to monitor performance, identify trends, and suggest. actionable improvements.. Requirements. Bachelor's degree in any stream.. Strong interpersonal and communication skills.. Ability to work with data and draw actionable insights.. Proficient in MS Excel or Google Sheets.. Prior experience in student support, operations, or EdTech (preferred).. Skills:Operations management, Customer Support, Effective communication, Problem solving and Data Analytics.

Oversee daily operations and sales. Stay updated on banking products and services. Develop and maintain customer relationships. Manage and lead a team of employees, providing guidance and support. Provide training and development for team members. Required Candidate profile Any Graduate with Min 1 to 2 year of sales exp. Good communication skills Leadership/Convincing skills Open market/Strong Network Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job Mediclaim Career Growth

Oversee daily operations and sales. Stay updated on banking products and services. Develop and maintain customer relationships. Manage and lead a team of employees, providing guidance and support. Provide training and development for team members. Required Candidate profile Any Graduate with Min 1 to 2 year of sales exp. Good communication skills Leadership/Convincing skills Open market/Strong Network Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job Mediclaim Career Growth

Dear Candidate, We are hiring for Customer Service Advisor for Bengaluru Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY

Job Summary The Customer Service Representative will be the primary point of contact for customers, handling inquiries, providing information, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, a patient and empathetic approach, and the ability to efficiently navigate customer concerns across various channels (phone, email, chat). The ideal candidate will be a problem-solver who genuinely enjoys helping people and maintaining high standards of service. Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and/or chat. Provide accurate, complete, and up-to-date information regarding products, services, policies, and procedures. Listen actively to understand customer needs and concerns, showing empathy and patience. Issue Resolution: Efficiently diagnose and resolve customer complaints and issues, striving for first-contact resolution whenever possible. Escalate complex or unresolved issues to the appropriate department or supervisor. Follow up with customers to ensure their issues have been fully resolved to their satisfaction. Record Keeping: Accurately document all customer interactions, inquiries, and resolutions in the CRM system or designated customer support tools. Update customer records with relevant information. Product/Service Knowledge: Maintain a thorough understanding of all company products, services, pricing, and promotions. Stay informed about any updates, changes, or new offerings. Compliance & Quality: Adhere to all company guidelines, scripts (if applicable), and quality standards for customer interactions. Ensure compliance with data privacy regulations and maintain customer confidentiality. Feedback & Improvement: Collect customer feedback and contribute to identifying recurring issues or areas for process and service improvement. Collaborate with team members and supervisors to share best practices.

Mandatory Skills: Must have exp. in Category Management,online merchandising,Pricing Strategy. Should be from grocery/Staples background. Open to relocate for Bangalore. MBA from Tier 1 College(2018/2019 batch) If interested pls share your resume at suchitrayellowboxhr@gmail.com

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046

BPO Hiring For Voice Travel Process 4.80 LPA Grad/ UG's/ With 1 Year Experience in Customer Service Any Domain NO BE/ BTech 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call muthamma@9886112704 call pooja@9886112704 call hr indu@7848820046

Walk In Interview : Axis Bank - Axis Phones Officer Vile Parle Immediate Joiner !!!! Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vileparle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by., - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

Roles and responsibilities The responsibilities of the role include: Responsible for developing technical solutions related to Integrations like OIC, Reports, Conversions etc. Responsible for developing technical solutions on Reports like BI Publisher, OTBI & FRS Responsible for preparing the Technical Design Documents and Unit Test Scripts Should be good in at least one technical skill like integration reports or conversion. Requirement Candidate should have the ability to perform in a dynamically changing environment. Hands-on experience in Fusion technologies like OIC, BIP, Conversions etc. Hands-on experience in Fusion Reporting technologies like BI Publisher, OTBI & FRS Hands-on experience in Oracle Fusion RICE Components Relevant experience for 5-7 years Should have minimum 1 year of experience on end-to-end implementation projects. Experience & Background Graduate/Post-Graduate qualification B.Tech./BCA/MBA/M-Tech/MCA Relevant experience for 5-7 years Excellent Communication Skills

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 32.5K LPA - GGN Grad/UG/BE/Btech with 1 Year Experience in Any Domain Can Apply.. 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

International Voice Process Experience - Min. 6 months exp. In International Voice Process CTC-Up to 4.92+Bonus Location -Pune No Relocations Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 6 months of experience in International Voice Process. Should have good communication. Semi-Voice exp. can also apply. No Relocation outside of Maharashtra. Perks and benefits Both Side Cabs Salary+Loyalty bonus

What you will do: 1. Be part of a 24x7 Retention Team 2. Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3. Prioriotize customer urgency and issues 4. Search and reuse information from internal information repositories 5. Log all incidents, requests and customer interactions into the case management system 6. Drive issues through the organization with urgency 7. Assess customer sentiment at all stages during the communication 8. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9. Understand the business impact of issues 10. Stay calm under stressful conditions while driving issues forward 11. Quickly learn and apply new knowledge and concepts Note-Immediate joiners are preferred and want only BPO company experience. Interested Candidates can contact on below mentioned details- mansi.sa@dinllp.com OR on 8368864718 Mansi Saxena

BPO Hiring For Voice Travel Process 4.80 CTC Grad/ UG's / BE/ Btech - Min.1 Year Experience in Customer Service Any Domain 32K in Hand Cabs 5 Days 24/7 Pls Call- Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 24K Per Month- GGN Grad/UG/Fresher - Can Apply. No BE/ BTech 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com