408 Customer Jobs - Page 5

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions to meet clients" most intricate digital transformation needs. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, the company assists clients in achieving their boldest ambitions and establishing sustainable, future-ready businesses. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro ensures its customers, colleagues, and communities thrive in an ever-evolving world. For more information, please visit www.wipro.com. Role: Head Business Solutions & Application Management Location: Gurugram / Mumbai / Bengaluru As the Head of Business Solutions & Application Management, your primary objective is to craft and oversee the data and information strategy that drives business decisions and growth within the organization. Within the Business Integrated Technology Solutions (BiTS) framework, the Application domain stands out as the most influential pillar, significantly contributing to the IT organization's differentiation and success. Your responsibilities in this role include: - Leading the Enterprise Business Application and Digital Solutions function to facilitate Business Transformation, Enterprise Business Solutions, Technology, DevOps, and App Modernization - Spearheading Digital transformation initiatives across various departments such as Sales, Customer, Delivery, HR, Finance, and Admin - Demonstrating expertise in Business Planning, IT Strategy Formulation & Execution, Operations, standardization & automation, rules, controls & data management, Business Process Outsourcing, and collaborating closely with key stakeholders including CIO, CFO, CXO, CEO - Managing the adoption of cutting-edge technologies in mobile, social, and analytic solutions to revamp applications with a human-centric approach - Implementing large-scale Process and Business Transformation projects in Sales, Delivery, HR, Finance, Administration, and Talent Supply Chain Management leveraging modern technologies like HANA, MS Dynamics, and cloud solutions - Enhancing the SAP Center of Excellence including specialized areas like SAP RISE, SAP-HANA, Fiori, UI/UX - Overseeing the Company's project execution within set timelines and costs while driving new IT Initiatives beyond large business projects - Ensuring SLA Adherence for all Enterprise Applications to maintain uptime within target parameters - Conducting Internal and External IT Audits related to ITGC, Processes, etc. - Ensuring Application Security for the Enterprise Landscape - Implementing Business Continuity and Disaster Recovery (BCDR) strategies for the Enterprise Landscape - Managing Budgeted work and Fresher onboarding to maintain productive HC - Completing In-scope planned CRs efficiently - Integrating Acquired Entities into the Enterprise Business application landscape - Focusing on Attrition Reduction and enhancing retention through various people practice instruments - Supervising a large team of 800+ headcount supporting various sub-functions Key Qualifications: - Bachelor's degree in information technology - 15 years of experience in a senior-level data management role - Proficient in Stakeholder Management - Strong leadership, communication, and project management skills - Analytical mindset - Demonstrates professionalism and ethical behavior Join Wipro in reinventing your world. With a vision to build a modern Wipro that serves as an end-to-end digital transformation partner, we invite individuals who are inspired by reinvention and aspire for continuous evolution in their careers and skills. At Wipro, we are committed to empowering you to design your reinvention journey amidst a business driven by purpose and innovation. Come, be a part of Wipro, and realize your ambitions. Wipro welcomes applications from individuals with disabilities to foster an inclusive work environment.,

You will be joining Hyland Software as a Manager, Cloud Operations in the Global Cloud Services team. Your role will involve planning, organizing, and managing staff to ensure the stability of customers" applications and infrastructure within the Company Cloud environment. This is a Work from Office opportunity based in Hyderabad and Kolkata only, with no hybrid or remote options available. As the Manager of Cloud Operations, you will be responsible for overseeing day-to-day operations, escalations, ticketing, and communications with customers. You will supervise a 24x7 Tier1 Network Operation Centers (NOC) shift operations and personnel, ensuring the successful management of production incidents, outages, SLAs, uptime, service availability, and root cause analysis. Your duties will also include generating key reports and metrics for management, initiating internal OEM audits, and ensuring the security, integrity, and confidentiality of customer data. In order to be successful in this role, you should possess a bachelor's degree, have at least 10 years of total experience with a minimum of 4 years managing teams, and demonstrate a broad knowledge of Cloud Hosting technologies. Additionally, having 4+ years of customer and end-user support experience, ITIL/ITSM certifications, strong troubleshooting and problem-solving skills, and PMP/Prince certification would be advantageous. Practical knowledge of Incident/Change/Problem & Case management and experience generating reports via MS Excel/Power Bi are preferred qualifications. You will play an active role in Employee Performance Management, Capacity Planning & Feedback, and collaborate within the Company Cloud Leadership Team to define and implement goals, projects, policies, and procedures consistent with the Company's standards and culture. You will establish and maintain appropriate training and education plans for all team members and ensure that Company Cloud services are delivered in alignment with the Company's standards and culture. Hyland Software offers a supportive culture with employee engagement at its core. You will have access to various benefits and programs, including a development budget for certifications and conferences, a tuition assistance program, self-paced online courses, instructor-led webinars, mentorship programs, and a structured onboarding experience. The company also provides R&D focus on cutting-edge technologies, a flexible work environment, private medical healthcare, life insurance, wellbeing programs, volunteer time off, and diversity & inclusion initiatives. If you are passionate about technology, dedicated to your work, and value honesty, integrity, and fairness in a company culture, we invite you to connect with us and consider joining our team at Hyland Software.,

Job Description: Simpleenergy specializes in the manufacture of smart electric two-wheelers. We are a team of 300+ engineers coming together to make smart, supercharging, and affordable two-wheelers. The company was founded in 2019 and is based in Bangalore, India. Our mission is to build the future of mobility that is electric and connected. We at Simple energy are working towards accelerating by making them more accessible, affordable, secure, and comfortable and we embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. As a Service Technician at Simpleenergy, you will play a crucial role in our two-wheeler service team. You will be responsible for performing diagnostics, repair, and routine maintenance of electric two-wheelers to ensure high-quality service and customer satisfaction. Your duties will include identifying and troubleshooting issues related to batteries, BMS, motors, controllers, and wiring harnesses. Additionally, you will conduct preventive maintenance, handle Pre-Delivery Inspections, and educate customers on EV usage and maintenance practices. To excel in this role, you should have an ITI/Diploma in Electrical, Electronics, or Automobile Engineering, along with at least 4 years of experience in EV servicing or the electric mobility domain. A strong understanding of EV systems including lithium-ion batteries, CAN communication, motor controllers, and chargers is required. You should possess basic knowledge of EV diagnostic tools and software, excellent communication skills, and a problem-solving mindset. The ability to work under minimal supervision, travel locally for field service support, and report critical issues for resolution are also essential for this position. Joining Simpleenergy as a Service Technician not only offers you the opportunity to work with cutting-edge EV technologies but also provides a collaborative and future-focused work environment. You will receive training on the latest EV technologies and tools, paving the way for career growth in the dynamic EV industry. If you are passionate about electric mobility, customer service, and maintenance, and possess the necessary technical skills and experience, we invite you to be a part of our team at Simpleenergy and contribute to shaping the future of electric two-wheelers.,

As a Sales Manager, you will be responsible for developing and executing sales strategies to achieve revenue and growth targets. You will lead, mentor, and manage the sales team to ensure high performance, setting and monitoring sales targets for both the team and individual members. Analyzing market trends and sales data will be crucial in identifying areas of growth and opportunity. Building and maintaining strong relationships with key clients and partners will be a key aspect of your role. You will be expected to prepare and present sales reports, forecasts, and market insights to senior management. Identifying and developing new business opportunities to expand the company's market reach is also a vital part of your responsibilities. Managing the sales pipeline effectively, ensuring timely follow-ups and successful closures, will be essential. Collaboration with marketing and product teams to align strategies and enhance sales enablement is also expected. Customer satisfaction should be a top priority, addressing client needs and resolving issues promptly. Key Skills required for this role include leadership and team management skills to inspire and guide the sales team. A results-oriented mindset with a focus on achieving targets is necessary. Strong communication and presentation skills for client and team interactions are also important. Proficiency in CRM systems and sales analytics tools will be beneficial, along with excellent organizational skills and attention to detail. The ability to analyze sales data and make data-driven decisions, as well as strong interpersonal skills to build and maintain client relationships, are also crucial for success.,

Purpose of the Job CX training professional for cybersecurity at origination is responsible for delivering comprehensive training programs aimed at enhancing the cybersecurity skills and knowledge of employees and customers. This role involves creating engaging and effective training materials, conducting training sessions, and ensuring that all participants gain a thorough understanding of cybersecurity principles and practices. Principal Responsibilities Training Programs : Design and develop training programs, including course materials, presentations, and hands-on labs. Conduct Training Sessions: Deliver training sessions in various formats, such as in-person workshops, virtual classrooms, and e-learning courses. Assess Training Needs: Identify the training needs of employees and customers and tailor programs to address these needs. Evaluate Training Effectiveness: Assess the effectiveness of training programs through feedback, assessments, and performance metrics. Stay Updated: Keep up to date. with the latest cybersecurity trends, threats, and best practices to ensure training content remains relevant and current. Provide solutions to training requests and assist in the production of proposals. Assist sales and marketing teams with presentations and support to customers. Principal Networks & Contact Links Employees participating in Technical Trainings. Training coordinators, Pole Training Manager, Peer Instructors, Expert Instructors and Senior Instructors. Local Sales, LSS, PAS organization. Training development engineers (DE) customers participating in technical trainings Suppliers Geographic Scope & Travel Requirements Position based in Pune Scope of role is local but also with participation within APAC and EMEA, therefore some travel is required (30 % or more of working time likely to be travel) Key Performance Measures 120 course days Billability min. 80% Student feedback > 85% THE CANDIDATE Education Required Minimum Bachelor's degree in technical/engineering (on process automation) or cybersecurity, information technology, or a related field Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non-technical audience. Technical Skills & Specific Knowledge Required 2 to 10 years' experience in technical field. Demonstrated project commissioning skills OR field services. Demonstrated knowledge of IT & related network technology.

We are considering your profile for the role of Process Associate. We are health care KPO arm of Knack Group - a 15 year old business conglomerate with interests in Health care Services, Health care IT and Enterprise IT & Analytics. To Health care clients it brings Health care Domain knowledge, Process Maturity, Operational efficiencies and cost containment delivery models that have successfully delivered business benefits to Fortune 500 organizations. JOB DESIGNATION -Process Associate JOB LOCATION - Jaipur JOB DESCRIPTION Making outbound calls to US to check Claim status, Handling denials and Patient Eligibility. To check Insurance Follow-up Meet the Productivity and Quality targets within stipulated time CANDIDATE REQUIREMENTS/QUALIFICATION/SKILLS Graduates in any Discipline (Undergraduate with Experience) Good Command over English (Oral & Written) Flexible to work in Shifts. Good Analytical Skills Computer savvy Good Listening Skills Benefits : 5 Days a week Both side Cab & Meal Facility

Graduate freshers and Experienced post 3 months training it will be permanent work from home Freshers:24k Experienced:34k Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call Ishitha@7829423175 call harshitha@7848820045 call manish@7848820049 call pooja@9886112704

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity. The goal is to manage our store in ways that boost revenues and develop the business. Responsibilities Organize all store operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance Prepare and control the stores budget aiming for minimum expenditure and efficiency Monitor stock levels and purchases and ensure they stay within budget Deal with complaints from customers to maintain the stores reputation Inspect the areas in the store and resolve any issues that might arise Plan and oversee in-store promotional events or displays Keep abreast of market trends to determine the need for improvements in the store Analyze sales and revenue reports and make forecasts Ensure the store fulfils all legal health and safety guidelines

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

We are looking for a responsible Project Coordinator to administer and organize all types of projects, from simple activities to more complex plans. Project Coordinator responsibilities include working closely with our to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. To succeed in this role, you should have excellent time management and communication skills, as youll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Coordinators duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

You will be responsible for making outbound calls to potential customers to explain product features and benefits. Additionally, you will handle inbound inquiries and provide relevant information about insurance plans. It will be your duty to follow up with customers via calls/emails for renewals, documentation, and queries. Keeping accurate records of customer interactions in Excel and internal CRM is crucial. Sharing daily call reports and customer updates with the team is also part of the role. Collaboration with internal departments to resolve customer concerns effectively is necessary to ensure customer satisfaction. Meeting daily and monthly targets set by the management is a key part of this role. The ideal candidate should have a minimum qualification of 12th pass; Graduation is preferred. Excellent communication skills in Hindi and English are required for effective customer interaction. You should be confident and persuasive with a strong ability to handle customers. Comfort with using Microsoft Excel for maintaining basic data and reports is important. Prior experience in tele-calling, telesales, or insurance is a plus, but freshers will also be considered. A proactive approach and a positive attitude towards sales targets are desired qualities. Key Skills: customer service, communication skills, insurance knowledge, customer support, sales abilities.,

The role of Aviation Customer Excellence Team Member involves working as part of the aviation customer excellence teams to facilitate efficient and effective processes within order-to-cash operations. This position plays a crucial role in managing pre-sales and post-sales activities, pricing administration, projects, and continuous improvement efforts. In addition, the responsibilities include system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The individual is expected to have a minimum of 5 years of proven experience in managing and delivering pricing administration activities within set SLAs using the PROS pricing system. They should be adept at identifying and implementing continuous improvements to enhance customer experience and increase Aviation efficiency. The role also involves supporting queries and dispute management, acting as a super user for specific Aviation systems, and may require shift work. Candidates for this position should possess a Bachelor's degree or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills are essential, along with the ability to build relationships and influence individuals at all levels. The ideal candidate should have experience in analysing and developing complex processes and effectively communicating these to customers and internal colleagues. Previous experience in pricing administration activities is required, and familiarity with commercial and general aviation business is preferred. Moreover, candidates should have knowledge of data and systems, including experience with PROS, Salesforce, SAP, and Appian systems. An understanding of agile methodology is advantageous, and fluency in English is mandatory. The position does not involve travel, and relocation assistance within the country is available. In summary, the Aviation Customer Excellence Team Member plays a key role in driving business process improvement, ensuring efficient order-to-cash operations, and enhancing the overall customer experience within the aviation sector. The position requires a combination of technical expertise, analytical skills, and strong communication abilities to support the goals of the aviation business effectively.,

The role of Aviation Customer Excellence Team Lead involves working as part of the aviation customer excellence teams to enable efficient and effective processes by playing an integral part in order-to-cash operations. This includes managing pre-sales and post-sales activities, pricing administration, projects, continuous improvement, system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The primary goal is to drive business process improvement by measuring existing business processes" efficiency and developing sustainable, repeatable, and quantifiable improvements. Key Responsibilities: - Managing the aviation pricing team of approximately 6 members. - Acting as a Subject Matter Expert for complex deals to support aviation internal stakeholders. - Supporting global project implementation through providing process and systems input. - Providing input, support, and challenge to projects requiring pricing expertise. - Identifying and driving continuous improvements in customer experience and Aviation efficiency within the team. - Supporting queries and dispute management, driving corrections and improvements in pricing administration to support an effective order-to-cash process. - Managing and delivering pricing administration activities within the PROS pricing system, including price setup of price agreements and market prices. - Establishing team KPIs to monitor all tasks related to pricing administration within the team. - Some shift work may be required. Qualifications and Experience: - Proven experience of 8 to 10 years, including 5 years in a Team Lead capacity. - Bachelor's degree and/or equivalent experience with a successful track record in process excellence or similar supporting roles. - Strong interpersonal and communication skills with the ability to build relationships and influence at all levels. - Experience in analyzing and developing complex processes and successfully articulating these to internal partners aligning with the business strategy. - Data and systems knowledge, including a good understanding or experience of PROS, Salesforce, SAP, and Appian systems (advantageous). - Good knowledge of commercial and general aviation business is preferable. - Ability to demonstrate strong cross-cultural relationship-building skills. - Understanding agile methodology is an advantage. - Fluency in English mandatory. Shift Timing: Rotational Shifts Travel Requirement: No travel is expected with this role Relocation Assistance: This role is eligible for relocation within the country Remote Type: This position is a hybrid of office/remote working Skills Required: Channel Management, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, market, customer, and competitor understanding, Using insights dashboards,

Job Title: International Non-Voice Process Executive ! Strong written and verbal communication skills in English is required !! Job Summary: We are seeking candidates with excellent communication skills to join our International Non-Voice Process team. The successful candidate will be responsible for providing customer support and resolving queries through email, chat, or other non-voice channels. For More Details HR Smitha@ 9880964847 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in Key Responsibilities: 1. Customer support: Provide timely and effective support to customers through email, chat, or other non-voice channels. 2. Query resolution: Resolve customer queries and concerns in a professional and courteous manner. 3. Communication: Communicate with customers, colleagues, and management to ensure seamless issue resolution. 4. Documentation: Maintain accurate records of customer interactions and resolutions. Preferred Candidate Profile: 1. Education: Bachelor's degree in any discipline. 2. Excellent communication skills: Strong written and verbal communication skills in English. 3. Customer service experience: Prior experience in customer-facing roles, preferably in a BPO or international customer service environment. 4. Analytical skills: Ability to analyze problems and provide effective solutions. 5. Time management: Ability to manage time effectively and prioritize tasks. Skills: 1. Strong written communication: Ability to write clear, concise, and professional emails or chats. 2. Problem-solving: Ability to resolve customer issues and provide effective solutions. 3. Customer-centric: Focus on providing excellent customer service and ensuring customer satisfaction. 4. Adaptability: Ability to adapt to changing processes, procedures, and customer needs. For More Details HR Smitha@ 9880964847 / 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in

As an AI Generalist at Scouto, you will play a crucial role in redefining recruitment through the utilization of an autonomous AI recruiter. With a focus on seamless sourcing, outreach, video-screening, ranking, and scheduling of candidates, all achieved without human intervention, Scouto is on a mission to revolutionize the hiring process with instant, effortless, and truly AI-powered solutions. If you are passionate about operating at the forefront of AI, automation, product development, and growth, we are excited to hear from you. In this role, you will have the opportunity to wear multiple hats as a founding member of the team. Your responsibilities will include building and automating internal processes, ensuring customer satisfaction, providing valuable insights for product enhancement, and contributing to revenue generation. The dynamic and fast-paced environment at Scouto is ideal for individuals who thrive in ambiguity, embrace rapid experimentation, and are eager to leverage AI tools hands-on. Your primary focus areas will be divided as follows: - Operations & Automation (40%): Identify and automate repetitive workflows within support, sales, and internal operations using AI APIs, Zapier/Make, LangChain, or light scripting. Take ownership of the tools required to maintain the smooth operation of Scouto. - Customer Success & Support (20%): Manage onboarding processes and support tickets, collaborate with engineering teams to resolve issues, and ensure customers derive maximum value from the product. - Product Feedback & Growth (20%): Translate user feedback into actionable product enhancements, develop rapid prototypes for solutions, and establish a feedback loop with the product development team. - Sales & Upsell (20%): Participate in product demonstrations, address technical inquiries, identify opportunities for upselling, and introduce automation to enhance the sales process. We are seeking candidates who possess the following qualities: - Proficiency in AI technologies, including LLMs, prompt engineering, and no-code AI stacks. - Sales and growth-oriented mindset with the ability to articulate value propositions and understand revenue drivers. - Technical expertise in APIs, Zapier/Make, Retool, and familiarity with light scripting languages. - Customer-centric approach with strong problem-solving skills. - Entrepreneurial spirit with a proactive, self-directed attitude, and a passion for adapting to rapid changes. - Bonus points for prior experience in SaaS, AI startups, customer success, sales engineering, or product operations. Joining Scouto offers you the opportunity to: - Contribute to shaping the future of AI-driven recruitment as an integral part of the founding team. - Collaborate closely with the founder and core team, gaining extensive visibility and a broad scope of responsibilities. - Accelerate your career progression towards leadership roles in success, growth, or operations. - Enjoy competitive compensation, flexible work arrangements, and the autonomy to define your role. If you are eager to contribute to building, automating, and scaling at a rapid pace, we look forward to discussing how you can be a part of Scouto's innovative journey.,

Scouto is revolutionizing the recruitment industry by introducing an autonomous AI recruiter that can handle sourcing, outreach, video-screening, candidate ranking, and scheduling seamlessly, without requiring human intervention. With a robust AI foundation and significant market traction, we are dedicated to simplifying the hiring process by making it instant, effortless, and fully AI-driven. If you are thrilled by the convergence of AI, automation, product development, and business growth, we are eager to have you on board. As a foundational AI Generalist at Scouto, you will play a versatile role, taking on various responsibilities such as establishing and automating internal procedures, ensuring customer satisfaction, providing valuable insights for product enhancement, and contributing to revenue generation. The fast-paced and dynamic environment provides an exciting opportunity for individuals who thrive in uncertainty, enjoy rapid experimentation, and are hands-on with AI technologies. Your primary areas of focus will include: Operations & Automation (40%): Identify repetitive tasks within support, sales, and internal operations, and automate them using AI APIs, Zapier/Make, LangChain, or lightweight scripting. Take ownership of the tools that are essential for the smooth functioning of Scouto. Customer Success & Support (20%): Manage onboarding processes and handle support tickets, collaborate with the engineering team to troubleshoot issues, and ensure customers derive maximum value from our services. Product Feedback & Growth (20%): Translate user pain points into actionable product suggestions, create rapid prototypes for solutions, and maintain a feedback loop with the product development team. Sales & Upsell (20%): Participate in product demonstrations, address technical inquiries, identify opportunities for upselling, and introduce automation into the sales pipeline. We are seeking individuals who possess the following qualifications: - Proficiency in AI technologies, familiarity with LLMs, prompt engineering, and experience with no-code AI stacks. - Sales and growth-oriented mindset with the ability to pitch ideas and comprehend revenue-driving strategies. - Technical expertise in APIs, Zapier/Make, Retool, and a bonus for proficiency in light scripting. - Customer-centric approach with strong problem-solving skills. - Entrepreneurial spirit, self-motivated, and adaptable to fast-paced environments. - Extra points for previous experience in SaaS, AI startups, customer success, sales engineering, or product operations. Joining us means: - Contributing to shaping the future of AI-powered recruitment as an integral part of the founding team. - Working closely with the founder and core team, offering significant scope for growth and visibility. - Accelerating your career progression towards leadership roles in success, growth, or operations. - Competitive compensation, flexible work arrangements, and the autonomy to define your role. If you are excited about the prospect of driving innovation, streamlining processes, and expanding rapidly, we would love to connect with you. Let's start a conversation about your future at Scouto.,

As a technical contributor with over 7 years of hands-on experience, you will be responsible for leading the team in resolving technical blockers and supporting the tech lead. Your role will involve proactively working on different areas of work, understanding new modules, and gaining domain knowledge. You will need to exhibit excellent analytical and development skills, along with the ability to quickly grasp complex technical processes. Having solid architectural awareness and understanding performance considerations will be essential. Experience in React for a minimum of 3 years, working with distributed teams, and collaborating with Product Owners in an Agile/Scrum environment are key requirements. Your responsibilities will also include utilizing Microsoft VSTS/ADO, working with Microsoft Azure, understanding deployment processes and CI pipelines, and making decisions in the absence of the tech lead. Reviewing code, approving PRs for code check-ins, and having a good grasp of Scrum and agile methodologies are crucial aspects of this role. In addition to technical skills, you should possess personal attributes such as being customer experience-driven, having excellent communication skills to convey technical information effectively, and the ability to work under tight deadlines. You must also demonstrate exceptional problem-solving abilities, attention to detail, and the capability to encourage similar behavior in others. A pragmatic, proactive, and flexible attitude, along with a strong fail-fast, continuous improvement, and open feedback mentality, will be beneficial. Your inquisitive nature, desire to challenge the status quo, and commitment to improvement are qualities that will contribute to your success in this role.,

As a founding AI Generalist at Scouto, you will play a pivotal role in redefining recruitment by leveraging an autonomous AI recruiter. Your responsibilities will encompass various aspects such as operations & automation, customer success & support, product feedback & growth, and sales & upsell. In the realm of Operations & Automation, you will be tasked with identifying repetitive workflows and automating them using AI APIs, Zapier/Make, LangChain, or light scripting. It will be your responsibility to ensure that the tools required to keep Scouto running smoothly are effectively managed. Handling Customer Success & Support will involve managing onboarding processes, addressing support tickets, troubleshooting with the engineering team, and guaranteeing that customers derive maximum value from the platform. Your role will also require you to provide valuable insights for product enhancement by converting user pain points into actionable ideas, prototyping solutions, and collaborating closely with the development team to refine the product. Additionally, you will be involved in Sales & Upsell activities which include participating in product demos, addressing technical queries, identifying upsell opportunities, and infusing automation into the sales pipeline to enhance efficiency. The ideal candidate for this position must possess the following qualities: - AINative Fluency: Demonstrates a deep understanding and proficiency in AI tools and LLMs, regularly prototypes automations using tools like Zapier/Make and light scripting. - Customer Empathy & Problem-Solving: Exhibits a knack for diagnosing customer issues and devising effective solutions across various aspects of the product and processes. - Growth & Sales Mindset: Comfortable with conducting demos, driving upgrades, and leveraging consultative sales strategies. - Product & Process Thinking: Capable of translating feedback into structured product insights, prototyping scalable workflows, and enhancing user experience through no/low-code solutions. - Extreme Ownership & Hustle: Takes on tasks with a founder mindset, proactively fills gaps, adapts quickly to changing circumstances, and thrives in ambiguous situations. - Communication Excellence: Possesses excellent written and verbal communication skills, able to simplify complex AI workflows for diverse audiences, and proficient in creating documentation, help articles, and product guides. Nice-to-have qualifications include prior experience in SaaS, AI startups, customer success, sales engineering, or product operations, as well as active engagement within AI communities. Joining Scouto presents the opportunity to shape the future of AI-driven hiring, work closely with the founder and core team, and accelerate your career growth into leadership roles. Additionally, competitive compensation, a flexible work environment, and the autonomy to define your role further add to the appeal of this position.,

As an Inside Sales Executive at our leading Digital Marketing Company, you will play a critical role in driving the sales process and generating revenue. Your ability to engage potential customers, understand their needs, and present tailored solutions will significantly influence purchasing decisions in today's competitive landscape. You will be responsible for maintaining and expanding relationships with existing clients while also identifying new business opportunities through proactive outreach. Collaborating closely with various teams, you will ensure that the sales pipeline remains robust and customer satisfaction remains high. This role offers you the chance to make a substantial impact in a fast-paced environment and is ideal for immediate joiners who are motivated to grow within the organization. Your key responsibilities will include conducting outbound sales activities to generate new leads, following up on warm and cold leads through calls and emails, engaging with potential customers to understand their needs, and maintaining accurate records of sales activities in the CRM system. You will develop and deliver sales presentations tailored to customer requirements, collaborate with the marketing team to align sales strategies with campaigns, and manage the entire sales cycle from prospecting to closing deals. Analyzing market trends, adjusting sales strategies accordingly, and working towards achieving monthly sales targets and KPIs will be crucial aspects of your role. Building long-term relationships with customers, providing exceptional customer service, and handling inquiries promptly are also key responsibilities. Additionally, you will assist in developing sales proposals and contracts, gather feedback from clients to improve service delivery, and participate in training and coaching to enhance sales skills and product knowledge. To excel in this role, you should have a Bachelor's degree in Business, Marketing, or a related field and proven experience in sales, preferably in an inside sales role. A strong understanding of sales principles and customer service practices, excellent verbal and written communication skills, and the ability to work independently and collaboratively in a team are essential. Proficiency in CRM software and Microsoft Office Suite, demonstrated ability to meet or exceed sales targets, strong analytical skills with attention to detail, and the ability to adapt to a fast-paced and changing environment are also required. A results-oriented mindset, proactive approach to problem-solving, strong organizational and time management skills, ability to handle pressure and remain flexible, willingness to learn and develop professionally, knowledge of sales forecasting and pipeline management, and previous experience in B2B sales are advantageous. Immediate availability to join is preferred. This position is based in Bengaluru, Karnataka. For more details, please contact us at 9176033506/9791033506. Skills required for this role include organization skills, competitive analysis, digital marketing, problem-solving, negotiation skills, sales proposals, presentation skills, customer, team collaboration, relationship management, sales, tech-savvy, sales presentations, sales target achievement, sales forecasting, analytical skills, customer engagement, inside sales, Microsoft Office Suite, outbound sales, market analysis, communication skills, CRM software, customer relationship management, communication, customer relationship management (CRM), sales presentation, organizational skills, customer service, sales strategies, sales strategy alignment, B2B sales, lead generation, sales principles, sales cycle management, organizational skills, sales strategy, pipeline management, and time management.,

As a Retail Banking Business Performance Specialist at Standard Chartered Bank, your primary responsibility will be to achieve the month-on-month targets as per the Performance scorecard. You will play a crucial role in ensuring the timely submission of MIS reports with utmost accuracy. Additionally, you will oversee the hiring process of Business Development Executives in alignment with the budgeted headcount while driving the team to cross-sell multiple products to clients. To uphold customer experience, conduct, and sales governance, you will be expected to deliver on FCRMP, ABC, AML & CDD standards. You will lead the team in reducing Turnaround Time (TAT) by minimizing errors and enhancing process efficiencies. Furthermore, maintaining proper conduct, zero mis-selling, and resolving any sales complaints or errors are key aspects of your role. You will also be responsible for monitoring product sourcing adherence to policy guidelines and contributing to the bank's CSR initiatives. In terms of Human Capital and People Management, you will be tasked with developing a strong 2nd line, controlling attrition levels, and ensuring 100% NBO Participation for FLIP. Your success will be measured by maintaining attrition levels within required limits, achieving full NBO participation, and receiving positive feedback from internal surveys and open house sessions. Your role will also involve embedding principles of Sales Governance in the Sales Value chain, which includes adhering to sales policies, implementing HR standards, ensuring premises health and safety standards, and complying with regulatory requirements. Collaborating with training units and HR to educate sales staff on various principles and ensuring complete adherence to customer-centric policies will be crucial. As an ideal candidate, you should possess good interpersonal skills, customer orientation, banking knowledge, and management information skills. Your ability to quickly grasp new concepts, engage with customers, and execute aggressive sales call plans will be essential. Moreover, competencies such as action orientation, customer focus, decision quality, and strategic mindset will be pivotal in excelling in this role. Join us at Standard Chartered Bank, an international institution committed to driving commerce and prosperity through diversity and purpose. We value inclusion, innovation, and continuous growth. If you are ready to make a positive impact and embrace new challenges, we welcome your unique talents to contribute to our shared success. At Standard Chartered Bank, we offer a range of benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive well-being support, continuous learning opportunities, and an inclusive work environment. We are dedicated to celebrating diversity, advocating inclusion, and fostering a culture of respect and growth for all our employees.,

Are you ready to join a team that's driving the future of lubricants & beyond and setting new industry standards Discover how our diverse and passionate people at Castrol are shaping the industry and how you can be part of this journey. We're seeking dedicated experts who share our passion for innovation and perfection. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to own the way in the lubricant's market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Castrol is a global leader in lubricants and part of the bp Group, one of the world's largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for Vice President Marketing - India and South Asia (INSA) based in Mumbai with details mentioned below. **Job Purpose:** Leads the marketing organization to ensure consistent, successful, and meticulous implementation of local and global marketing strategies, for the business to underpin Castrol strategy. The incumbent will be a member of the leadership team, contributing to the delivery and scorecard. **Key Accountabilities:** - Full accountability for the marketing strategy and its delivery in the context of the business's strategy including Castrol/C&P (Customer & Products) and PU (Performance Unit) level marketing plans. - Lead the country teams to develop the annual marketing plans & marketing roadmap in line with the respective signed off Operating Business Plan (OBP) and Growth Strategy. - Accountable for marketing investment and establishing programs to provide assurance and measurement against strategic and tactical goals. - Bring the voice of consumers and customers to the leadership table and ensuring appropriate focus on delivery of the marketing strategy. - Contribute to key Castrol and global innovation pipeline development as representing Castrol India with strong local insights. **Execution:** - Drive the activation of Marketing programs as per signed off plans in the accountable geography. - Ensure effective deployment of spends across activity sets and programs in markets. Conduct rigorous evaluation of the business results to ensure cost efficiency. - Product portfolio management to deliver near- and long-term GM growth targets consistent with global space/brand strategies. - Communication and promotion to both consumer and trade including thought leadership programs to B2B customers. - Champion and drive the generation of key insights through market research and competitive intelligence to feed into strategic planning, pricing, and insight decision-making. - Channel strategy, customer segmentation and development of winning customer value propositions. - Lead the Castrol Marketing Review (CMR) process and provide inputs/outputs to the Operating Business Plan (OBP), opportunities/vulnerability. - Direct responsibility for product value price setting through market price intelligence data in line with BP legal guidelines. - Support deployment and ensure optimization of the Castrol Marketing Hub. **People:** Lead the people agenda in marketing function to build a world-class Marketing function with solid capability and strong talent pipeline, with clear direction, coaching, and development arrangement. **Education:** MBA or equivalent postgraduate degree in business or Marketing from premier institute only. **Experience:** - 18+ years of experience in Sales and Marketing in global FMCG companies or Marketing-led companies. - 10+ years of experience in Marketing leadership roles. - Experience of leading high-performance teams. - Significant experience in disciplined marketing campaign execution. - Experience of working with agencies across multiple channels and countries. - Experience of working in a matrix organization with complex customer interfaces. - Lubricants experience desirable but not essential. - Sales experience desirable. **Skills & Proficiencies:** - Developing a Marketing Strategy - Expert. - Brand management - Expert. - Customer Value Proposition Development and Engagement - Mastery. - Marketing Pricing management - Mastery. - Sector, Market, Customer, and Competitor Understanding - Mastery. - Performance monitoring - Mastery. - Project & Relationship Management - Expert. - Generating and Applying Customer and Consumer Insights. **Travel Requirement:** Up to 25% travel should be expected with this role. **Relocation Assistance:** This role is eligible for relocation within the country. **Remote Type:** This position is not available for remote working. **Skills:** Advocacy, Brand Management, Commercial Acumen, Customer Segmentation, Generating customer insights, Listening, Offer and product knowledge, Offer Development, Sector, market, customer, and competitor understanding, Translating strategy into plans. Legal Disclaimer: If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.,

Lead & develop the sales team. Promoting the company’s products & services. Drive revenue growth & achieve company objectives. Develop & implement sales strategies. Build relationship with potential clients. Monitor sales targets & team performance. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Meera@theinfinityspace.com WhatsApp - 70462 50645 HR Meera Perks and benefits On Roll Mediclaim Career Growth

Lead & develop the sales team. Promoting the company’s products & services. Drive revenue growth & achieve company objectives. Develop & implement sales strategies. Build relationship with potential clients. Monitor sales targets & team performance. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Meera@theinfinityspace.com WhatsApp - 70462 50645 HR Meera Perks and benefits On Roll Mediclaim Career Growth

Lead & develop the sales team. Promoting the company’s products & services. Drive revenue growth & achieve company objectives. Develop & implement sales strategies. Build relationship with potential clients. Monitor sales targets & team performance. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Meera@theinfinityspace.com WhatsApp - 70462 50645 HR Meera Perks and benefits On Roll Mediclaim Career Growth

Identify business opportunity & expand the client base Build strong customer relationships Analyze market to understand customer needs Plan & execute sales strategy Achieve growth in sales revenue Negotiate & close sales deals Track sales performance Required Candidate profile Any Graduate Min. 1 year of Sales experience Good communication skills Strong Network Leadership skills & Convincing Power Age up to 40 years Share CV at Jyoti@theinfinityspace.com Sr HR Jyoti Perks and benefits On Roll Job - PF Medical Benefits Family Insurance