408 Customer Jobs - Page 4

Positioned within the dynamic digital marketing and communications sector, our organization stands as a leader in crafting and executing persuasive telemarketing strategies that drive business growth. Operating on-site in India, we harness innovative outreach techniques to engage prospective clients and nurture lasting customer relationships. This role represents a prime opportunity for professionals eager to thrive in a fast-paced, target-driven environment. You will be responsible for engaging in high-volume outbound calling to identify, contact, and qualify prospective customers. Your role will involve effectively communicating our product and service offerings to generate interest and convert leads. Additionally, you will need to maintain and update customer interactions in the CRM system to ensure accurate and up-to-date records. Collaboration with the sales and marketing team is essential to refine strategies and achieve conversion targets. Handling inbound queries with exceptional service and support to nurture potential business opportunities is also a key aspect of the role. Continuous analysis of call metrics and feedback will be necessary to drive campaign improvements and meet performance goals. To excel in this role, you must have proven experience in telemarketing or a similar outbound sales role with a track record of meeting targets. Exceptional verbal communication and active listening skills, with a persuasive and engaging approach, are essential. Strong proficiency in CRM systems and basic MS Office tools is required. You should also demonstrate the ability to work in a high-pressure environment while maintaining attention to detail. Preferred qualifications include experience in direct sales or customer service roles to further enhance client engagement techniques. Familiarity with digital marketing tools and strategies can effectively support lead generation initiatives. In return, you will have the opportunity to work in a collaborative, on-site environment that values team input and professional growth. Continuous training and career advancement opportunities within a performance-driven culture will be provided. Competitive performance-based incentives and a dynamic work setting that rewards excellence are part of the benefits and culture highlights. If you are a motivated individual with a passion for telemarketing and a desire to contribute to a forward-thinking team, we invite you to apply and join us on our mission to revolutionize customer outreach strategies.,

As a dynamic and experienced Marketing Head with proven expertise in the CRGO (Cold Rolled Grain Oriented) steel segment, you will be responsible for developing and executing marketing strategies to drive sales, enhance customer engagement, and expand market share in the electrical steel sector. Your role will require deep technical knowledge of CRGO materials, understanding of customer needs in the transformer and electrical equipment sectors, and strong leadership skills. You will lead the marketing strategy for CRGO steel products across domestic and international markets, focusing on driving B2B marketing initiatives targeted at transformer manufacturers, power utilities, EPC contractors, and OEMs. Conducting competitive analysis and market research to identify new opportunities and trends in the CRGO industry will be a key aspect of your responsibilities. Collaborating with the sales and technical teams to support product positioning, pricing strategies, and client presentations will be crucial. Representing the company at industry trade shows, conferences, and client meetings, and coordinating with logistics and supply chain teams to ensure timely delivery and customer satisfaction are also part of the role. Additionally, you will oversee digital marketing, branding, and lead generation activities aligned with the CRGO product portfolio. Tracking KPIs and ROI for all marketing campaigns and preparing regular reports for senior management will be essential in evaluating the effectiveness of marketing initiatives. Requirements: - Bachelor's degree in Engineering (preferably Metallurgy / Mechanical / Electrical); MBA in Marketing is a plus. - Minimum 8-10 years of experience in sales or marketing of CRGO steel or related electrical steel products. - In-depth knowledge of the transformer manufacturing industry and standards (IEC, IS, ASTM, etc.). - Strong understanding of the supply chain, sourcing, and pricing of CRGO materials. - Proficiency in CRM tools, MS Office, and digital marketing platforms. Key Skills: - CRGO steel - Drive - Competitive analysis - Lead generation - Digital marketing - CRM tools - Branding - Steel - Sales - Customer engagement - Leadership skills - Transformer industry knowledge - Material expertise - Market research - MS Office proficiency - B2B marketing,

As a candidate for the Non-Voice Chat Process jobs available in both full-time and part-time roles, your primary responsibility will be to handle customer queries and provide support through written communication, primarily via chat platforms. Your strong communication skills, problem-solving abilities, and proactive approach to meeting customer needs will be essential for success in this role. You will be expected to handle inbound customer inquiries through chat in a professional, timely, and effective manner. This includes assisting customers with troubleshooting, answering product-related questions, resolving complaints, and providing guidance on services. It is important to respond to customer concerns with clear, courteous, and empathetic communication to ensure a positive customer experience. Maintaining accurate and up-to-date records of customer interactions, documenting all issues and resolutions, and staying up-to-date with the company's products, services, and policies are crucial aspects of this role. You will also be responsible for analyzing and troubleshooting customer issues effectively, escalating complex issues when necessary, and maintaining a high level of quality in every interaction. Collaboration with colleagues and other departments, participation in team meetings and training sessions, and adherence to company standards, scripts, and guidelines are key components of this position. Excellent communication skills, attention to detail, problem-solving skills, technical proficiency, time management, adaptability, and being a team player are essential qualities for success in this role. While previous experience in customer support or chat support roles is advantageous, it is not required. Familiarity with CRM systems and chat support software such as Zendesk or Freshdesk is a plus. Full-time roles typically require 40 hours per week, while part-time roles offer flexible hours with a commitment of 20-30 hours per week. In return for your dedication and hard work, you can expect a competitive salary based on experience, flexible work-from-home options, a comprehensive training program, and opportunities for career growth and advancement within the company. Join our team and be part of a dynamic environment where teamwork and customer satisfaction are key priorities.,

Hiring For Voice UK Voice Process - 25K Per Month -Gurugram Grad/UG's / Fresher 18K Per Month 1 Year Exp Any Domain 25K Per Month NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

As a Sales Executive at Mahindra Insurance Brokers Ltd. (MIBL), you will play a crucial role in changing lives and revolutionizing the insurance sector in India. Since our establishment in 2004, MIBL has been dedicated to providing exceptional insurance broking services. With a Direct Broker's License granted by the Insurance Regulatory and Development Authority (IRDA), we specialize in offering custom solutions in Life and Non-Life insurance businesses. Our commitment to excellence is evident through our prestigious ISO 9001:2015 Certification for Quality Management Systems. Your responsibilities will include identifying and pursuing sales leads, delivering compelling presentations, and successfully closing sales for health insurance policies. By conducting thorough client needs assessments, you will be able to recommend suitable health insurance plans tailored to individual requirements. Building strong relationships with clients is at the core of our business, and your dedication to providing outstanding customer service will be instrumental in fostering these connections. To excel in this role, you must possess a deep understanding of health insurance products and stay informed about industry trends. Meeting or surpassing sales targets is essential, and your contribution to achieving overall branch goals will be highly valued. Accurate record-keeping of sales activities and client interactions is crucial to ensure transparency and efficiency in our operations. Adherence to company policies and regulatory guidelines related to sales practices is non-negotiable. Your compliance with these standards will uphold the integrity and reputation of MIBL in the insurance market. A strong skill set encompassing sales generation, customer relationship building, product knowledge, and compliance is essential for success in this dynamic role. Join us at Mahindra Insurance Brokers Ltd. and be a part of a team that is dedicated to making a positive impact on the insurance industry while delivering exceptional service to our valued clients.,

As a Business Development Executive, your primary responsibility will be to enhance the sales of products and services while meeting the assigned sales quota and following specific guidelines. This includes conducting client site visits, product demonstrations, presentations, preparing quotations, and successfully closing deals. Additionally, you will be required to research, plan, and execute new initiatives to target potential markets effectively. Your role will involve approaching potential clients to showcase the organization's top products and services, emphasizing their unique features to provide compelling reasons for purchasing. You will need to schedule appointments with clients, follow up with interested leads, and maintain accurate sales records. Building professional relationships with clients and establishing a strong network to drive long-term sales growth and receive positive recommendations will be crucial. To excel in this position, you should have prior experience as a business development executive or sales executive, demonstrating a track record of meeting sales targets. Being goal-oriented, possessing excellent marketing and persuasion skills, and effectively managing time to meet deadlines are essential qualities for success in this role. Furthermore, your ability to stay motivated, communicate effectively, negotiate deals, and plan strategically will be valuable assets. Proficiency in MS Office and email correspondence, along with overseeing accounts and procurement divisions, is necessary. Specific knowledge in Alkaline Water Ionizer, Water Filtration, and Anti-Scaling System will be advantageous. Strong customer base expansion, time management, communication, and planning skills are critical for channeling sales growth and creating a successful business development strategy.,

As a Hostess, your main responsibility will be to create a welcoming and comfortable environment for customers at F-Wine Dine. You will warmly greet and seat guests, manage reservations, and help maintain an organized flow in the restaurant. Your duties will include warmly welcoming customers upon their arrival, escorting them to their tables, and providing them with menus. You will ensure that guests are comfortable and assist with seating arrangements. In terms of reservation management, you will handle reservation requests through phone calls or online platforms. It will be your responsibility to maintain an organized reservation system, update it as needed, and coordinate with the kitchen and waitstaff to efficiently manage reservations. You will also assist customers by providing information about menu items, specials, and promotions. Additionally, you will address customer inquiries, concerns, and special requests while monitoring and managing customer waiting lists during peak hours. Maintaining cleanliness and ambiance in the dining area is crucial. You will need to ensure that the dining area is clean, tidy, and appropriately set up. Collaboration with the cleaning staff to maintain hygiene standards and assisting in creating a pleasant ambiance with appropriate lighting, music, and decor will also be part of your role. Effective communication with the kitchen and waitstaff is essential to ensure smooth operations. You will relay customer feedback and special requests to the relevant team members. Furthermore, you will collaborate with the management team to organize and execute special events, ensuring they run smoothly by coordinating with staff and customers. To excel in this role, you should possess excellent customer service skills, strong organizational abilities, and the flexibility to handle a fast-paced environment. Maintaining a professional appearance and demeanor at all times, along with the ability to multitask and work as part of a team, are also key qualities. Ideally, you should have a high school diploma or equivalent and previous experience in a customer service or hospitality role. Skills in customer service and operations will be beneficial for this position.,

ISU Customer Engagement (Customer Service) - PAN INDIA Approximately 9+ years of experience Strong expertise in IS-U development across key areas such as Customer Engagement (Customer Service) . Well versed of S/4HANA architecture and solution design, with good awareness of SAPs strategic roadmap.

We are seeking a dedicated individual to join our Competitiveness Delivery team in the supply chain department. Your main responsibility will be to lead the implementation of projects aimed at enhancing the cost competitiveness of Castrol products within the Business Mobility Space. These projects will involve substantial, transformative changes to our product and raw material portfolio. Your key responsibilities will include managing and executing a series of projects focused on driving cost competitiveness for the Business Mobility space, collaborating closely with various teams such as Supply Chain, Procurement, Marketing, Technology, and Performance Units to ensure alignment across functions and enhance project success. You will also be involved in generating new ideas to create a continuous pipeline of opportunities for Product Cost Competitiveness across Business Mobility and other relevant areas. Additionally, you will contribute to designing an optimized range of products and raw materials to deliver long-term value and efficiency. As the ideal candidate, you should have at least 10 years of experience, preferably in the Lubricants, chemicals, or FMCG industries, with a strong track record of successful project delivery. Technical knowledge of lubricant formulations and project management experience, along with data analysis skills and leadership capabilities, are essential for this role. You must also be proficient in utilizing analytics tools such as Excel and PowerBI to derive insights, solve problems, and make informed decisions. Your ability to manage multiple activities, prioritize effectively, and collaborate with diverse teams and stakeholders will be crucial in achieving optimal results for the organization. You will work closely with stakeholders in various departments such as Supply Chain, Procurement, Marketing, Technology, and Performance Units. At bp, we offer a supportive work environment where diversity is respected, achievements are celebrated, and fun and environmental stewardship are highly valued. You will have access to social communities, learning opportunities, and development programs to shape your career path. In addition, we provide life and health insurance, a medical care package, and a range of other benefits. Please note that negligible travel is expected for this role, and relocation assistance within the country is available. This position does not support remote working arrangements. Your skills in acquisitions and divestments, agreements and negotiations, analytics, commercial acumen, communication, risk management, decision-making, strategy development, financial analysis, project management, and more will be instrumental in fulfilling the requirements of this role. If you are selected for this position, your employment may be subject to local policy adherence, including drug screening, fitness assessments, and background checks.,

Commerce Graduate, excellent comms skills, PD- understanding of collections, Customer service exp || MT- B2B collections exp, US shift, preferred immediate joiners PD- 5 LPA MAX, MT- 6.5 MAX GURGOAN LOCATION

"WE'RE HIRING : CUSTOMER SUPPORT SPECIALIST- MAKE A DIFFERENCE WITH US!" APPLY NOW Are you passionate about helping others and solving problems * Join our dynamic team as a customer support Specialist and play a key role in delivering outstanding service!!! AKS FINTECH PVT LTD!!! dinesh@aksfintechpvtltd.com JOB TITLE :- Customer Support Executive / Customer Support Associate (Fresher/ Experienced) for International voice / semi-voice process. LOCATION : - Pune Qualification : Graduate CTC : - Up to 3 LPA (freshers) & up to 4 LPA ( experienced) PERK : - 2 way cab, fixed shift, 5 days working, excellent incentives. INTERVIEW ROUNDS :- HR, OPS ( VIRTUAL ) CUSTOMER SUPPORT ROLE OPENING FOR FRESHERS AND EXPERENCED WITH EXCELLENT COMMUNICATION FOR MORE DETAILS CONTATC OUR HR TEAM ZEBIN- 8983631981 DO REFER YOUR FREIENDS WHO ARE IN NEED OF JOB!!!

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 24K Per Month- GGN Grad/UG/Fresher - Can Apply. No BE/ BTech 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Responsibilities: * Manage projects, calendar & presentations * Communicate effectively with US clients via phone/email * Handle client calls & customer interactions * Oversee administrative tasks & processes Work from home Over time allowance Performance bonus Job/soft skill training Course reimbursements Annual bonus

Dear All, We have an urgent requirement for Customer Support Executive- Jaipur Location. Experience- can consider Fresher - 5 Years of experience Location- Jaipur Vaishali Nagar Notice Period - Immediate to 7 Days Skills - Inbound Process, Customer Support Interview Mode - Face 2 face at Vaishali Nagar Jaipur Interested candidate can share their updated resume at lisha.salkar@harjai.com Thanks, Lisha Salkar

About Vfulfill :- vFulfill is an end-to-end COD Dropshipping Enablement Solution for online sellers wherein they can dropship in India & US without having to source, stock or even deliver products to their end customer. We have partnered with leading sourcing & logistics companies like FedEx, BlueDart, Delhivery, Xpressbees across India & China. Hence, our partners never worry about sourcing, shipping, cash collection or managing returns, and instead they focus on the things which matter like getting orders on their stores and growing their business to unimaginable heights. For more information visit :- https://vfulfill.io/ About the Position: Job Title : Order Confirmation Executive Domain Expertise: Operations Location: Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Report to :This is an individual contributor role and position will report to Operations Head. Working Days: 6 days (Monday- Saturday) Job Summary: The Order Confirmation Executive will be responsible for handling customer interactions, including order verification, NDR follow-ups, lead-to-sale conversions, and abandoned cart recoveries. This role ensures smooth communication between customers, partners (eCommerce store owners), and the operations team to achieve conversion and retention targets. Key Responsibilities: Order Verification: Verify and confirm customer orders to ensure accuracy before processing. Non-Delivery Report (NDR) Management: Follow up with customers and logistics teams to resolve non-delivery issues. Lead-to-Sale Conversion: Convert potential leads into confirmed sales by engaging with prospective customers. Abandoned Cart Recovery: Engage customers who have abandoned carts and recover sales by providing product information and incentives. Customer Experience and Satisfaction: Deliver excellent customer service by addressing inquiries efficiently and professionally. Qualifications & Skills: Education: Bachelors degree in any field. Experience: 3-5 years of experience in Sales or Customer Service. Skills: Customer service and order management Strong communication and problem-solving skills Sales conversion and attention to detail Proficiency in CRM tools Interpersonal skills and time management

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Role & responsibilities: Understand customer needs and promote products or service effectively. Meet KPIs Handle customer inquiries and provide product information. Receive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience 24/7 shifts. Preferred qualification: Graduates can apply. Fresher & Experience both can apply Requirements: Strong communication and interpersonal skills. Ability to work in flexible environment. Excellent Communication Good problem-solving and analytical abilities About the Process: 6 days working. Day shifts for girls Perks and benefits: Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. How to Apply: Please send your resume on number mentioned below: 8595358077 Regards Shanib

Conduct face-to-face fundraising Represent CEF to potential donors Use strong communication to share our mission Plan and participate in fundraising events Showcase our work and impact Create strategies to meet donation goals

1. Heading the QA, and New Product Development independently. 2. Should have rich experience independently handling the QA dept. of any sheet metal frames/ fabrication industry. 3. knowledge of the powder coating welding quality defects Required Candidate profile Candidate interested for this profile please Share the resume mention below details. Sanjana Meena HR-Department Mob: 9711012232 Email: sanjana.meena@bhardwajservices.com

The Customer Service Representative (US Process) plays a vital role in enhancing the customer experience for our company. You will serve as the primary point of contact for customers, ensuring that their needs and inquiries are addressed promptly and effectively. In an ever-evolving marketplace, the significance of excellent customer service cannot be underestimated; it is essential for maintaining customer loyalty and satisfaction. Your role demands a blend of effective communication, problem-solving skills, and a positive attitude to handle various customer situations. You must be knowledgeable about our products and services to provide accurate information and support. Furthermore, this position is crucial for gathering customer feedback to help improve our operations and products. Overall, as a Customer Service Representative, you are a key player in building strong customer relationships, ultimately contributing to the growth and success of the organization. The role involves responding to customer inquiries in a timely manner via phone, email, or chat, providing accurate information regarding products and services, assisting customers with order placements, status updates, and cancellations, handling complaints and resolving issues effectively while maintaining a positive demeanor, maintaining customer accounts and ensuring accurate data entry, educating customers about product features, promotions, and policies, following up with customers to ensure satisfaction and complete resolution of issues, documenting all interactions in the customer service management system, working collaboratively with team members to improve service delivery, contributing to process improvements to enhance customer experience, assisting in training new customer service representatives, staying updated on product knowledge and industry trends, maintaining confidentiality of customer information, participating in team meetings and training sessions, and meeting performance metrics and targets as defined by the management. Required qualifications for this role include a high school diploma or equivalent (further education is a plus), proven experience in customer service or a related field, strong verbal and written communication skills, ability to handle difficult customer situations with patience and professionalism, familiarity with customer service software and tools, excellent problem-solving abilities, ability to multitask and manage time effectively, strong attention to detail, willingness to work flexible hours, including weekends and holidays, a positive attitude and a passion for helping customers, basic technical proficiency in computers and software, knowledge of CRM systems is an advantage, prior experience in a call center environment is preferred, ability to work in a fast-paced environment and adapt to changes, demonstrated ability to work independently as well as part of a team, and strong organizational skills. Skills required for this role include customer service, time management, data entry, technical proficiency, CRM systems, communication skills, multitasking, attention to detail, adaptability, problem-solving, active listening, team collaboration.,

Job description Sales Executive is responsible to generate new leads and sales through outbound calls and social media marketing efforts. Making calls, closing sales, responding to queries, managing social media posts and talking to influencers are the main duties Required Candidate profile Experience in telesales/marketing Excellent in communication, negotiation and closing skills Proficient in MS Office and social media tools Awareness of social media tools Role: Telesales Industry Type: Beauty & Personal Care Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales

As a Key Accounts Manager at our leading premium drinks company, you will be responsible for supporting the Key Accounts Strategy Development, ensuring the delivery of Key Account Sales Targets, and providing national key accounts support to Regional Key Accounts Delivery. You will work on recommending terms of trade, identifying relationships, and executing all National and Regional Agreements, including negotiating trading terms, managing trade spending, and sales forecast. Your role will involve preparing annual/quarterly activity calendars for Key Account Programs, supporting new product launches, and ensuring the generation of trials for the brands by collaborating with Brand Teams. Additionally, you will be responsible for preparing training calendars for Key Account personnel, working on customer marketing initiatives in Key Accounts, and implementing sales, merchandising, and promotional strategies to achieve business goals and sales targets. To excel in this role, you should have an MBA with Marketing Specialization from a tier I or II institute, along with 2-4+ years of experience in Customer Marketing/Key Accounts. You should possess strong negotiating and influencing skills, excellent planning and organizing abilities, and be proficient in business analysis and presentation skills. Additionally, having a commercial orientation, customer, consumer, and category insight, and experience in proximity to Market Strategy Development will be beneficial. Flexibility is key to our success, and we encourage open discussions about what flexibility means to you to support your wellbeing and help you balance your priorities effectively from day one. Join us on this exciting journey of building relationships, exploring new markets, and contributing to the growth potential of our iconic brands across 180 countries every year. Your passion, curiosity, and collaborative spirit will play a crucial role in unlocking a brighter, more exciting future for our company and your career.,

As bp transitions to an integrated energy company, you must adapt to a changing world and maintain driven performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC. We play to win, and our customers" success is our business. The Sales Support Associate provides support to the assigned area and works within the TA Fleet team to ensure an outstanding customer experience for our many fleet customers and channel partners. It is an interactive and fast-paced position with broad connectivity to various parts of the business. The position is vital in assisting in maintaining a high level of service for current customers, business development execution, and support of new account generation. This role works across multiple customer channels, with cross-functional bp teams and external customers in direct support of driving the Sales strategy: the goal of winning versus our competitors through process sustainability, customer operational excellence, and performing brand and customer growth strategies across all channels of trade. In this role, you will be responsible for executing and coordinating Sales Manager deal negotiations, account planning, account reviews, and gathering customer and industry insights. You will project handle the coordination of customer set up requests in ABS and Salesforce with various cross-functional teams, resolve process and time management issues, and ensure successful execution. Additionally, you will run daily sales operational issues, assist in managing customer contractual commitments, and support various assigned tasks such as triage of group emails, fuel rebate processing, and conference/trade show tasks. You will be the single point of contact for building customer relationships and managing marketing programs, offer delivery, volume demand forecasting, and account-profile management while ensuring bp's safety, risk, and compliance culture and expectations are met. To be successful in this role, you should have 2-5 years of experience supporting Sales, Supply, Marketing, and/or finance organizations, advanced Microsoft Office skills (especially Excel and PowerPoint), proven project management and/or coordination experience, and familiarity with SAP and Salesforce. Knowledge of Power BI, Big Data Analytics, US commercial and contractual terms, US Fuels and convenience, US geography, and proficiency in written and verbal communication in English are essential. Furthermore, you must possess critical thinking skills, foundational knowledge of accounting principles, customer and account relationship management skills, and risk mitigation abilities. This role involves working closely with the Fleet Sales team, Customers, bp Legal, Marketing, Supply, Demand Management, Customer Excellence Team, Technology Team, Franchise Team, bp Pulse, and bp Corp Tax Team. Negligible travel is expected, and the shift timing is from 5:30 pm to 2:30 am IST. Relocation assistance is available within the country, and remote working is not an option for this position. Your skills in channel management, customer promise execution, customer segmentation, customer service design, delivering an effortless customer experience, demand management, digital fluency, internal alignment, negotiating value, offer and product knowledge, operational pricing, sales forecasting/demand planning, sector, market, customer, and competitor understanding, and using insights dashboards will be utilized in this role.,

As a Sales Executive at our company, your main responsibility will be to plan and execute sales initiatives. You will have the opportunity to connect with potential customers through calls, emails, and demo/in-person meetings in order to gain a deep understanding of their food needs and challenges. By becoming an expert in our product's features and benefits, you will be able to effectively demonstrate how it can elevate the everyday lives of our customers. Additionally, you will play a key role in actively gathering customer insights and sharing them with the team to continuously improve our offerings. Meeting and exceeding monthly sales targets and key performance indicators (KPIs) will also be a crucial part of your role. To excel in this position, you should ideally have 1-3 years of experience in sales or a related field, along with a proven track record of consistently meeting targets. Exceptional communication and interpersonal skills are essential for building trust and rapport with customers. A go-getter attitude, coupled with a talent for closing deals, will be highly valued. An analytical mindset will also serve you well, as you will be expected to interpret data, track performance metrics, and derive actionable insights from them. A passion for innovation and its potential to positively impact lives is a quality that we highly appreciate in our team members. In return for your contributions, you will have the unique opportunity to be a part of the founding team for a new category product made in India, with a global reach. You can also look forward to tasting a wide variety of food, enjoying water cooler fun-times, and participating in regular team outings. This position will allow you to hone your communication skills, excel in performance tracking, engage with customers, leverage your sales acumen, and build strong interpersonal relationships while analyzing data effectively. Key Skills: communication, performance tracking, customer engagement, sales acumen, interpersonal skills, data analysis.,