408 Customer Jobs - Page 10

Handling Client & customer handling, call escalation & solutions for Customer Satisfaction. Co-ordination with team & planning to fulfill the customer Handling CRM, calls handling Good in Mail coommunication client Interaction Required Candidate profile Male/Female Any Graduate Excellent Communication Location: Mandaveli Kindky reach us Gokuladevi 8668041213 adducoindia@gmail.com

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: • Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024Location : Bangalore Salary upto :4.8 LPA Need min 6Months to 6 Years international voice exp work from office only immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand )Exp Salary :upto 4.8LPA Rounds of Interview 1 .HR basic screening round (Comminication check)2 . Versant Test (Cut off 60 )3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Trained and Developed in all the levels of management. -Leading a team of 15-20 Associates. -Building Confidence, Personality & all sorts of Skills -Learning B2B & B2C Sales. -Freshers (No Targets) JAIPUR HR MAHIMA: 7850039509 ( FOR APPOINTMENT) Required Candidate profile Excellent Communication Skills Graduate/Postgraduates who aspire to build themselves as leaders in the industry Young & Enthusiastic fresher Self-Motivated & Money Driven Freshers IMMEDIATE Joiner

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

Axis Bank Phones Officer - Noida Contact :Ganesa Subramanian Whatsapp your cv to Ganesa HR 8056659888 THIS NUMBER IS FOR WHATSAPP Only Excellent English communication Immediate joiners only Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones:: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products.., Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

Axis Bank Phones Officer - Noida Contact :Ganesa Subramanian Number /whatsapp : 8056659888 Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

Axis Bank Phones Officer - Noida Contact :Ganesa Subramanian Whatsapp your cv to Ganesa HR 8056659888 THIS NUMBER IS FOR WHATSAPP Only Excellent English communication Immediate joiners only Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"., About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products.., Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

Job Title: Customer Support Executive Chat & Voice Process ( Freshers & Experienced ) Location: Gurugram Industry: BPO Shifts: Rotational ( 5 Days Working) Cab Facility: Both Side Cabs Available Eligibility: Freshers and Experienced both can apply Comfortable with rotational shifts and night shifts Immediate joiners preferred Salary & Incentives: For Freshers : In-hand Salary: 15,000 25,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 36,000 Incentives: 6,000/month Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Contact Us: Interested candidates, Please contact: Senior HR ROHAN - 92667 46802 Senior HR PRIYANKA - 88650 82244 Senior HR ASHWANI - 7011250184 rohanrk10.hr@gmail.com Follow our WhatsApp Channel for the latest job updates: https://whatsapp.com/channel/0029Val2DbPAojYlBl71c70R NO CHARGES TOUCH CONSULTANTS

Role & responsibilities SPECIAL PROCESS- Engineering / Production / Quality / NDT / Business Development: Knowledge of chemical process like Anodizing, Plating, Painting. Nas 410 l-II Certificed Inspector in PT & MT. Experience in Chemical Processing production line. Estimation and Costing of Chemical Process. Expert in reading Engineering drawing and specification. Better knowledge on Surface Treatment testing specifications and Instruments. Knowledge on AS 9102, AS9100, NADCAP, Airbus and Boeing Requirement. Engage with new customers and explore new business opportunities. Qualification : Diploma / B.E/ B.TECH : Chemical Engineering or Mechanical Engineering. Experience : 2 - 4 Years Preferred candidate profile Who have experience in Special Process Aerospace Manufacturing industry Perks and Benefits Statutory Benefits such as a Bonus, Gratuity, Insurance, Canteen & Transportation Contact Person- Manoj -8618656208

International voice process - B2C Required - minimum 6months exp in int process CTC - Upto 5LPA Location - Pune WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Develop sales team through motivation & product knowledge. Build & manage customer relationships. Develop & execute sales planning. Achieve acquisition & revenue targets. Forecast & achieve monthly, quarterly targets. Looking post-sales activities. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Brijesh@theinfinityspace.com/ 9274379428 Perks and benefits Full Time On Roll Medical benefits Career Growth

Develop sales team through motivation & product knowledge. Build & manage customer relationships. Develop & execute sales planning. Achieve acquisition & revenue targets. Forecast & achieve monthly, quarterly targets. Looking post-sales activities. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi.n@theinfinityspace.com/884 940 5064 Perks and benefits Full Time On Roll Medical benefits Career Growth

Develop & implement effective sales strategies Lead, motivate & manage the sales team to achieve sales targets Build strong relationships with key clients Provide training & development for sales staff Generate business through team & close leads. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits On Roll with Axis Group Mediclaim Career Growth

Develop & implement effective sales strategies Lead, motivate & manage the sales team to achieve sales targets Build strong relationships with key clients Provide training & development for sales staff Generate business through team & close leads. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Riya@theinfinityspace.com / 93132 41521 Sr HR Riya Perks and benefits On Roll with Axis Group Mediclaim Career Growth

Cold calling and getting appointments. Generating and maintaining database. Understanding customer requirements. Explaining the products as per requirement. New customer acquisition & customer retention. Collaborate with Sales team for new business. Required Candidate profile Any Graduate with Min 1 to 2 year of sales exp. Good communication skills Leadership/Convincing skills Open market/Strong Network Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job Mediclaim Career Growth

Cold calling and getting appointments. Generating and maintaining database. Understanding customer requirements. Explaining the products as per requirement. New customer acquisition & customer retention. Collaborate with Sales team for new business. Required Candidate profile Any Graduate with Min 1 to 2 year of sales exp. Good communication skills Leadership/Convincing skills Open market/Strong Network Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll Job Mediclaim Career Growth

Axis Bank Phones Officer - OMR Road - Chennai Candidates with Excellent English communication only can apply !!!!!! Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Chennai: 8056659888 Please read following points: Education: minimum Graduation completed Immediate joiners only Location: Chennai - OMR Road No cab facility Rotational shifts 24*7 (no night shift for female)Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages- Priority / elite accountsQualifications:Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong knowledge of the BFSI industry and emerging enterprise banking trends. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with used car sales or related fields is an added advantage. About Company Equitas Small Finance Bank is a leading player in the BFSI industry, committed to providing innovative financial solutions to its customers. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. For more information, please contact us at 1385178.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to achieve sales targets and expand the client base. Provide excellent customer service and support to resolve client queries and issues. Develop and maintain a thorough understanding of the bank's products and services. Job Requirements Minimum 1 year of experience in retail mortgages and sales, preferably in an inclusive banking setting. Strong knowledge of financial products and services, including retail mortgages. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with diverse client groups and providing tailored solutions.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing customer relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to customers. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds is essential. Strong knowledge of financial products and services, including mutual funds, is required. Excellent communication and interpersonal skills are necessary to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets is expected. Strong analytical and problem-solving skills are needed to identify new business opportunities. Experience working with small finance banks or similar institutions is preferred.

Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Experience: 01 years in international voice process / telecom support preferred. Education: UG (Any Stream); Graduates preferred. Freshers may apply. Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). Best Regards RINKY- 79961 80830 (if not reachable share your CV on whatsapp for further details) Dont miss this chance

Should be good in taking calls & taking appointment. Important to know Arabic Language. Good in doing follow-up on call & on mail till closure & receiving Invoice.

BPO- Hiring For Social Media Blended Process- 36K Per Month Grad/UG's/BE/BTech With Min.12 Months Exp. in Voice/Chat Process,With International BpO.Mandate 5 Days Cabs 24/7 Pls Call- Dipankar @ 9650094552 Work From Office Available Only

BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com