1661 Customer Jobs - Page 10

Role Overview: You will be responsible for overseeing complaint management and adverse event reporting. Your core activities will include initial review and categorization of complaints, determining reportability, escalating customer issues when necessary, preparing and submitting regulatory reports, coordinating with safety teams, collecting supplementary case data, updating reports, and ensuring all complaint files are processed accurately and within reporting timelines. Key Responsibilities: - Prepare and send clear, compliant written responses to customer complaints regarding medical devices, while gathering any missing details needed for complete case assessment. - Address customer conc...

Role Overview: As a Complaint Management Specialist, you will be responsible for overseeing complaint management and adverse event reporting. Your core activities will include initial review and categorization of complaints, determining reportability, escalating customer issues when necessary, preparing and submitting regulatory reports, coordinating with safety teams, collecting supplementary case data, updating reports, and ensuring accurate processing of all complaint files within reporting timelines. Key Responsibilities: - Prepare and send clear, compliant written responses to customer complaints related to medical devices, ensuring complete case assessment. - Address customer concerns ...

In this role of Corporate Process Safety, you will be responsible for leading Hazard and Operability (HAZOP) studies for new and existing processes during Management of Change (MoC). Your role will involve providing actionable recommendations to ensure process safety and overviewing risk assessments for various activities as needed. You will also need to implement and ensure compliance with recommended safety measures and analyze risks during process scaleup while proposing and reviewing solutions for inherently safe designs. Additionally, you will be involved in checking the conducted safety assessments for all new and critical processes during design and manufacturing phases. You will revi...

Job Title: Quality Analyst (UK Process) Location: Janakpuri South, New Delhi (Near Dabri Mor, Exit Gate No. 1) Shift Timing: 2:30 PM 11:30 PM (UK Shift) Working Days: 5.5 days/week (Alternate Saturdays Off) About the Company: We are a UK-based captive unit providing Telecom, Broadband, Warranty, and Digital Marketing services to UK clients. Job Summary: We are looking for a Quality Analyst with 23 years of experience to monitor and evaluate calls, identify gaps, and ensure process excellence across operations. Key Responsibilities: Audit calls and processes to ensure adherence to quality standards. Provide feedback and support performance improvement. Maintain QA reports and performance scor...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discus...

Role Overview: You will be supporting the GBS finance team by handling AP/ AR analysis, Vendor reconciliations, Month-end close, BRS, and Accruals. Your main responsibilities will include Bank Reconciliations, AR reporting and analytics, Month-end close activities, Accruals and Provisions, Vendor reconciliations, understanding of GST & Direct taxation, AP reporting and analytics, interaction with suppliers, customers, and internal stakeholders, focusing on accuracy & Compliance, and knowledge of forex transaction and remittance documents. Qualification Required: - Strong proficiency in Excel - Experience working in MNCs - Experience working with International teams - Ability to collaborate e...

In this role of Corporate Process Safety, you will be responsible for various key activities related to ensuring process safety within the organization. Your primary duties will involve: - Leading Hazard and Operability (HAZOP) studies for new and existing processes during Management of Change (MoC) to provide actionable recommendations for ensuring process safety. - Conducting risk assessments for different activities, providing safety recommendations, and ensuring compliance with recommended safety measures. - Analyzing and assessing risks during process scaleup, proposing and reviewing solutions for safe designs, and evaluating Process Flow Diagrams (PFDs) and Piping & Instrumentation Dia...

As a Demo Techno Marketing professional at Unistring Tech Solutions (UTS), you will be responsible for showcasing technological products to potential clients, conducting market research, devising marketing strategies, nurturing customer relationships, and facilitating the sales process. Working in close collaboration with cross-functional teams, your primary objective will be to promote and sell UTS's cutting-edge defence technologies effectively. Key Responsibilities: - Demonstrate technological products to potential clients - Conduct market research to identify opportunities and trends - Develop marketing strategies to enhance product visibility and reach - Manage customer relationships to...

As a Product Manager at HCL Software, your role will involve the following responsibilities: - Help establish HCL Software as a top ISV brand for Customer Experience platforms by engaging with customers, partners, analysts, industry experts, and other influencers in the CX platform market. - Drive strategic clarity for the CX product differentiation through an outside-in analysis of market, competitive, customer, and technological forces. - Create well-defined major release roadmaps with WOWs working with CX Solutions stakeholders. Do outside-in roadmap and feature validation, and align requirements to the HCL Software Product Principals. - Work with Development, Customers, and Partners to e...

**Job Description:** As a Lead Developer at our large-scale global company located in Karnataka, Bengaluru, you will be responsible for leading end-to-end development for enterprise-grade applications. Your primary focus will be on utilizing your strong experience in Kotlin, Core Java, and SQL to deliver scalable, secure solutions. Your role will involve understanding customer requirements, providing technical direction, and ensuring the development of clean, maintainable, and efficient code. **Key Responsibilities:** - Lead development efforts in Kotlin and Core Java to ensure clean, maintainable, and efficient code. - Translate customer requirements into technical specifications and action...

The Fairfield Inn & Suites of Vadnais Heights is looking for full or part-time housekeepers to round out our team. This position is perfect for someone who is detailed oriented and likes to work as a team. This position is primarily responsible for cleaning guest rooms, public areas, laundry rooms, and bathrooms. Other duties include stocking supply carts, deep-cleaning projects and assisting with other duties as needed. Previous housekeeping experience in a hotel is a preferred. If you have an eye for detail, like to provide guests with a clean and comfortable room, and want to work with a fun and friendly team, then we would love to talk to you.

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. To be successful as a team leader, you should have a track record of team motivation and positive sales results. Ultimately, a top-notch team leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven...

Role & responsibilities Own the end-to-end customer retention charter across Paytm Moneys investing products. Drive user reactivation, engagement, and lifecycle marketing to maximize LTV and reduce churn. Key Responsibilities • Design and execute retention journeys across email, push, WhatsApp, and in-app channels. • Analyze churn, build cohorts, and develop campaigns to increase repeat engagement. • Partner with product and data teams to implement trigger-based reactivation programs. • Own retention metrics such as repeat transaction rate, churn %, and user stickiness. • Test and optimize communication strategies using A/B frameworks. • Drive customer insights to build long-term engagement ...

As the Restaurant Manager at The St. Regis Mumbai, your role involves managing all restaurant operations and staff on a daily basis, including Restaurants/Bars and Room Service. Your responsibilities include: - Estimating food, liquor, wine, and other beverage consumption to anticipate amounts needed - Facilitating pre-meal briefings with the Chef and Restaurant Managers to educate restaurant staff on menu items - Maintaining service and sanitation standards in restaurant, bar/lounge, and room service areas - Ordering and purchasing equipment and supplies - Overseeing booking and managing service of restaurant parties, special events, and room service hospitality suites To qualify for this p...

We are looking for a proactive and customer-focused IT Support Executive to provide technical assistance and support for computer systems, hardware, software, and networks across the organization. The ideal candidate will have a problem-solving mindset and a strong desire to help users resolve technical issues in a timely and professional manner. Provide first-line technical support to end-users via phone, email, or ticketing system. Install, configure, and maintain hardware (desktops, laptops, printers, etc.) and software applications. Troubleshoot system and network problems; diagnose and solve hardware/software faults. Set up new user accounts and profiles in Active Directory and manage a...

Key Responsibilities: Greet and receive customers in a welcoming manner and engage with them to understand their requirements. Direct customers by escorting them to racks and counters. Introduce various product offerings to customers and influence their buying n decision. Drives sales through engagement of customers and suggestive selling by building customer confidence. Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale. Inform customers about discounts and special offers. Assist the customer when there is sales return Gather feedback from customers or prospects and share with Manager. Stay up-to-date with new products/services. P...

Role & responsibilities 1. Handle International customer calls. 2. Resolve queries and provide support. 3. Maintain call records and quality standards. 4. Ensure clear communication and customer satisfaction. Work Location- Hinjewadi/Yerawada Preferred candidate profile Freshers with excellent communication can apply. Joining- Immediate Shifts- Rotational International Shifts Perks- Two way cab facility For more details contact: Rishika M (8826106205), Saudamini (8208141453), Ateeb (7558406803), Rishika (7028247407), Samprita ( 9529297137 ), Arpita (9125409717)

BPO - Hiring For Non Voice E - Commerce Email And Chat Process - 32.5K LPA - GGN Grad/UG/BE/Btech with 1 Year Experience in Any Domain Can Apply.. 24/7 5 days Both Side Cabs WFO Call - Dipankar @ 9650094552 CV@ jobsatsmartsource@gmail.com

Job Description As a Digital Support Executive, you will be responsible for connecting with new and existing leads, providing process guidance, and building strong client relationships. Your role will require excellent communication skills, the ability to meet daily targets, and proactive follow-ups to ensure client satisfaction. Key Responsibilities - Reach out to fresh and follow-up leads through outbound calls, video calls, and webinars. - Achieve daily call targets and complete assigned tasks within deadlines. - Provide clear process guidance and support to prospects and clients. - Build and maintain strong client relationships through effective communication and follow-ups. - Maintain a...

Only For Pune | Technical Support | Customer Service International BPO FRESHERS CAN ALSO APPLY Exp Candidates Can Also Apply Must Have Excellent Communication Skills Only Immediate Joiners Can Apply Only International Process Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For Pune INTERNATIONAL US VOICE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA to 4.5 LPA based on experience and performance) G...

'ienergizer Is hiring for Travel Process" Hiring for Travel Process WALK-IN-DRIVE BETWEEN 22nd Oct to 26th Oct Position- Customer Service Executive Salary - 18k-25k 6 DAYS WORKING Under graduate + Fresher Immediate joiners are preferred Role and Responsibilities: - Provide top-notch customer service via call. Resolve customer complaints and concerns with patience and empathy. Ensure customer satisfaction by understanding their needs and providing suitable solutions. WhatsApp on the mentioned ( 7895849669 ) number to schedule YOUR interview by writing" INTERVIEW " Need to mention " HR MANSI SEN " on top of the resume Interview Details: Address: iEnergizer , A-37, GATE NO. 2 ,Sec- 60, Noida. N...

International BPO / Call Center / Fresher / Customer Service Executive 5 Days Working Rotational Shift Salary 3 LPA to 4.5 LPA Immediate Joiners Required Candidate profile Fresher Must be Graduate Fresher & Experienced both Excellent English Communication Skills Interested candidates call & WhatsApp HR Fiza - 8400757681

International BPO / Call Center / Fresher / Customer Service Executive 5 Days Working Rotational Shift Salary 3 LPA to 4.5 LPA Immediate Joiners Required Candidate profile Fresher Must be Graduate Fresher & Experienced both Excellent English Communication Skills Interested candidates call & WhatsApp HR Fiza - 8400757681

Company: Insurance Broking Company. Role: AM / Manager - Placement & Underwriting. Location: Mumbai. Responsibilities: Engage with clients to understand insurance requirements & manage end-to-end quotations. Build strong relationships with insurers for competitive quotes & smooth coordination. Drive renewals, documentation, and reporting with accuracy. Ensure timely communication and query resolution for clients. Support cross-sale & client servicing presentations. Please share your resume on pranaya@rightmatch.co.in

Roles and Responsibilities Handle customer calls, resolve queries, and provide excellent service to clients. Provide accurate information on products/services offered by the company. Escalate complex issues to senior team members when necessary. Meet performance targets for quality, productivity, and retention metrics. Maintain a positive attitude and work environment throughout the shift. Desired Candidate Profile 0-5 years of experience in BPO or related field (preferably). Excellent communication skills with ability to handle international voice process. Strong problem-solving skills with attention to detail and analytical thinking. Ability to work effectively in a fast-paced environment ...