5 Customer Issues Jobs

As a Business Development Manager, you will be responsible for leveraging your minimum 2 years of experience in B2B sales, preferably in education-related services, to develop strategic relationships with potential partners. Your proficiency in B2B sales and account management will be crucial as you identify and cultivate partnerships within the study abroad markets, particularly in the UK and USA. Your key responsibilities will include managing the entire student enrollment process from lead generation to admission, ensuring accurate documentation and admissions for leads generated from B2B partners, and maintaining regular follow-ups with partners. Your ability to work under pressure and attention to detail will be essential in utilizing leads efficiently with low Turn-Around-Time (TAT) and increased connectivity, collaborating across departments for effective closure of partnerships. To excel in this role, you must possess a Bachelor's degree and have a minimum of 2 years of experience in business development or similar roles. Strong verbal communication, concept selling skills, and an understanding of business and customer issues are among the key skills required. Additionally, experience in Edtech is a must. This dynamic position will require you to demonstrate a passion for education, innovation, and strong sales acumen. You will be engaging proactively in B2B sales, managing partner relationships, and ensuring smooth student enrollment processes. If you thrive in a fast-paced work environment, have a background in B2B sales within the education sector, and can juggle multiple responsibilities with meticulous attention to detail, this role is tailored for you.,

If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @ 9779924404 Graduates or BE/ B-Tech with basic Technical Trouble Shooting Skills can apply for International Process KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provide online/offline support for Global Customers. Resolve known customer issues through the use of a knowledgebase, direct use of tools, product user guides, and other reference materials. Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible. Assist customer in resolving any open requests for support, assistance, information on Finances & transactions, etc. Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement for voice. Deliver First Call Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer. Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets. Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.) Completes all training and development activities in timely manner Understanding of escalation handling procedures. Note :- We don't any kind of Fee or Registration Fee or any other charges for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404

Interested candidates can apply and share the resumes at mridula@symbiosisindia.net Key Responsibilities: BPO Vendor Management Own daily operations with outsourced service providers Ensure SLA/KPI adherence, efficiency, and governance (QBRs, escalations) Drive contracts, compliance, and vendor transitions Customer Advocacy & Resolution Champion voice-of-customer in strategic decisions Improve CSAT, NPS, FCR through feedback loops and data analytics Lead root cause initiatives to resolve service friction AI & Digital Enablement Support AI initiatives like chatbots, predictive analytics, and intelligent QA Collaborate with Tech/Product teams for digital-first CX rollouts Enable automation and tech-driven service innovations Leadership & Transformation Lead internal ops team and vendor leaders Implement scalable, documented, standardized processes Serve as a change agent, driving operational excellence through Lean, Six Sigma, and agile practices.

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : Any Graduate,PG,UG Exp : Min 6 Months - 5years experience into International Customer support & Technical service is acceptable, Salary : Min 2.5lpa- Max 4.5LPA Rotational shifts, Work location - Hitech City, *Two way transport Interested candidates forward your Resume On [HIDDEN TEXT] and you can ping me on whatsapp , Interested Candidates can also walk in and mention my name on the resume HR Ameet and call me once you are at venue, i will guide with the rounds of the interview. Thanks & regards, HR Ameet kumar Contact No : 8121158848 Hucon Solutions Pvt ltd

ASTER DM HEALTHCARE LIMITED is looking for Senior Executive - Customer Care to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.