13 Customer Issues Jobs

As a Test Architect in the core domain at the dynamic global team, you will play a crucial role in providing advanced expertise in IPv4/IPv6, firewalls, cloud core technologies, and Software Test experience in Telco grade products. **Key Responsibilities:** - Own and drive CNCS Functional testing across multiple core network NFs like SBC, TAS, CSCF, and MRF. - Own and drive CNCS security testing, execute security scans, and analyze the reports to identify vulnerabilities. Validate security-related enhancements. - Responsible for driving the Test strategy and planning for CNCS releases, ensuring Test effectiveness and Improvements for the CNCS product in functional/non-functional areas, and b...

Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuri...

Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuri...

As an Infoscion, you will be an integral part of the Infosys consulting team. Your main responsibility will involve addressing customer issues, diagnosing problem areas, designing innovative solutions, and overseeing deployment to ensure client satisfaction. You will take ownership of parts of the proposal document and contribute to the solution design process based on your expertise. - Plan configuration activities and implement product configurations according to the design - Conduct conference room pilots and resolve any queries related to requirements and solution design - Conduct solution/product demonstrations, POC/Proof of Technology workshops, and provide effort estimates aligning wi...

Job Summary: We are seeking a proactive and customer-focused Customer Support Officer to join our team. The ideal candidate will provide exceptional customer service across multiple communication channels, resolve inquiries, support customers with various updates and requests, and ensure overall customer satisfaction. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Key Responsibilities: Provide excellent customer service to customers via phone, email, and chat, ensuring professionalism and empathy. Address customer questions, inquiries, and concerns in a timely and accurate manner. Resolve customer issues quickly a...

Key Responsibilities : Responding to enquiries from international clients, via phone or email, in English in a professional manner. Resolving customer issues and requests quickly and accurately. Performing technical troubleshooting steps to resolve client issues. Maintaining accurate records of customer interactions via case management systems. Producing documentation for clients to expected standards and guidelines Collaborating with other departments to resolve complex customer issues. Providing feedback on recurring customer issues to help improve processes and products. Staying updated on company products, services, and policies to provide accurate information to customers. Adhering to c...

Inspected incoming good as per the delivery challans,prepared GRN,Packing, raw material, consumable material, inward, outward, Excel, ERP,FIFO,Shelf-life material management,inventory, customer issues solved, Process Improvement. Required Candidate profile Material inward Material issue Material Outward for jobwork Material storage and preservation TPM TS system adherence MIS Reports Manpower Management

As a Business Development Manager, you will be responsible for leveraging your minimum 2 years of experience in B2B sales, preferably in education-related services, to develop strategic relationships with potential partners. Your proficiency in B2B sales and account management will be crucial as you identify and cultivate partnerships within the study abroad markets, particularly in the UK and USA. Your key responsibilities will include managing the entire student enrollment process from lead generation to admission, ensuring accurate documentation and admissions for leads generated from B2B partners, and maintaining regular follow-ups with partners. Your ability to work under pressure and a...

If you are interested in moving To Technical Support Process or are already working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @ 9779924404 Graduates or BE/ B-Tech with basic Technical Trouble Shooting Skills can apply for International Process KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provide online/offline support for Global Customers. Resolve known customer issues through the use of a knowledgebase, direct use of tools, product user guides, and other reference materials. Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible. Assis...

Interested candidates can apply and share the resumes at mridula@symbiosisindia.net Key Responsibilities: BPO Vendor Management Own daily operations with outsourced service providers Ensure SLA/KPI adherence, efficiency, and governance (QBRs, escalations) Drive contracts, compliance, and vendor transitions Customer Advocacy & Resolution Champion voice-of-customer in strategic decisions Improve CSAT, NPS, FCR through feedback loops and data analytics Lead root cause initiatives to resolve service friction AI & Digital Enablement Support AI initiatives like chatbots, predictive analytics, and intelligent QA Collaborate with Tech/Product teams for digital-first CX rollouts Enable automation and...

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : Any Graduate,PG,UG Exp : Min 6 Months - 5years experience into International Customer support & Technical service is acceptable, Salary : Min 2.5lpa- Max 4.5LPA Rotational shifts, Work location - Hitech City, *Two way transport Interested candidates forward your Resume On [HIDDEN TEXT] and you can ping me on whatsapp , Interested Candidates can also walk in and mention my name on the resume HR Ameet and call me once you are at venue, i will guide with the rounds of the interview. Thanks & regards, HR Ameet kumar Contact No : 8121158848 Hucon Solutions Pvt ltd

ASTER DM HEALTHCARE LIMITED is looking for Senior Executive - Customer Care to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.

Currently we are looking for the position Customer Coordination Executive Roles and responsibilities: Act as the primary point of contact for customers for all issue resolutions such as order dispatch status, delivery timelines, and invoicing queries. Coordinate internally with logistics, finance, and tax teams to ensure smooth order processing. Resolve customer issues related to billing, tax documentation (GST, e-way bills, etc.), and dispatch discrepancies. Monitor daily shipment schedules and proactively update customers. Track and escalate delays or exceptions in dispatch, billing, or documentation. Maintain accurate records of customer communication, pending issues, and resolutions. Qua...