10 Customer Interviews Jobs

As a Product Research Analyst at Asite, you will play a crucial role in informing roadmap decisions and feature development for the B2B SaaS platform by combining market research, customer insights, and product data. Your responsibilities will include: - Conducting market, competitor, and customer research to identify product gaps and opportunities - Analyzing customer behavior, feedback, and usage data to guide product decisions - Designing and executing surveys, interviews, and focus groups with B2B clients - Synthesizing qualitative and quantitative insights into clear recommendations for product teams - Monitoring industry trends, emerging technologies, and competitor offerings - Supporting product discovery and validation phases with actionable research findings - Collaborating with data analysts and product managers to align research with metrics and business goals - Proactively contributing to the continual improvement of processes To excel in this role, you should possess the following qualifications and skills: - Bachelor's degree in Business, Economics, Social Sciences, or related field (Master's degree is a plus) - 2-4 years of experience in product research, user research, or strategy within a B2B or SaaS environment - Strong skills in qualitative and quantitative research methods - Experience in conducting customer interviews, surveys, and usability studies - Familiarity with B2B SaaS buying journeys, enterprise personas, and decision-making cycles - Ability to work with analytics tools (e.g., Excel, SQL, or basic knowledge of BI tools) - Excellent communication and storytelling skills for presenting research to stakeholders - Ability to manage multiple tasks and priorities in a fast-paced environment - Strong teamwork skills with a proactive and can-do attitude About Asite: Asite's vision is to connect people and help the world build better by enabling organizations working on large capital projects to come together, plan, design, and build with seamless information sharing across the entire supply chain. Asite SCM and Asite PPM are solutions that facilitate integrated and managed supply chains for delivering capital projects, providing shared visibility through one common data environment. Asite is headquartered in London with regional offices in New York, Houston, Riyadh, Dubai, Sydney, Hong Kong, and Ahmedabad. The company offers a full-time position at a junior level in the Product Management function within industries such as Information Services, Information Technology and Services, Management Consulting, Internet, and Computer Software. If you are ready to contribute to building digital engineering teams that can deliver digital twins and build better, share your resume with Asite at careers.india@asite.com.,

As a Senior Product Manager at our company, you will be an integral part of our dynamic product team, collaborating with senior product managers, engineering, design, and business teams. Your primary responsibility will be to leverage data analysis to drive product decisions and deliver impactful features that enhance user experience. This role offers a unique opportunity to influence product strategy and contribute to the global user base. Your key responsibilities will include analyzing product and user data to gain insights, engaging with clients to understand their needs, and aligning product roadmap with market trends. You will also be involved in translating business requirements into detailed Product Requirement Documents (PRDs) and ensuring user-centric designs in collaboration with design teams. Working closely with cross-functional teams, you will play a crucial role in ensuring timely and high-quality product releases. To excel in this role, you should possess a Bachelor's degree, with a preference for a B.Tech from a Tier-1 institute and/or an MBA. Strong analytical skills and proficiency in tools like SQL, R, Python, or similar data analysis tools will be advantageous. Your problem-solving abilities, business acumen, and curiosity about B2B markets will be key assets, along with the capacity to manage multiple projects in a fast-paced environment. Effective communication and influencing skills are essential for collaborating with diverse teams, and prior experience in defining product requirements with engineering teams will be beneficial. A collaborative mindset, leadership qualities, and experience in a B2B SaaS or tech environment will be highly valued. Exposure to tools such as Jira, Figma, Tableau, or Mixpanel, as well as conducting customer/user interviews and journey mapping, will further strengthen your candidacy for this role.,

As a Product Manager-Credit Card at a leading Bank located in Vashi / Kolkata Head Office, you will play a crucial role in product planning, designing, creation, delivery, and marketing of credit cards throughout the product lifecycle. An ideal candidate for this role would hold an MBA / Graduation (Full Time) degree or a Preferred Post Graduation with a minimum of 6-10 years of experience, possessing a deep understanding of various credit card types and their features. Additionally, knowledge of credit risk, fraud prevention, and credit scoring systems is essential. Your responsibilities will include conducting customer interviews, surveys, and analyzing user feedback to comprehend needs and pain points. You will be tasked with defining and tracking key performance indicators for card adoption, customer retention, and revenue generation. The role also involves conducting new product design and development to explore potential and innovative business opportunities. Researching and analyzing customer, market, and competition trends in alignment with corporate and business strategies will be a critical aspect of this role. Providing tactical support related to product, market trends, customer needs, and competition products will also fall under your duties. Managing regular updates of product catalogs and manuals across all acquisition channels and ensuring compliance with standard processes, policies, and regulatory requirements for credit cards will be part of your responsibilities. Candidates with a background in the banking domain are preferred for this position. If you are excited about this opportunity and possess the required qualifications and experience, we encourage you to share your resume with us at Bhumika@peoplemint.in.,

As a Product Marketing Manager at our company in Gurgaon, you will play a crucial role in shaping the positioning, messaging, and go-to-market strategy of our products. Your primary focus will be on understanding the needs of our customers and collaborating with various teams such as Product, Sales, Success, and Marketing to drive adoption, engagement, and revenue growth. Your responsibilities will include defining product positioning, value propositions, and messaging that resonate with our target personas. You will conduct competitive analysis and gather market intelligence to guide product strategy and differentiation. Additionally, you will work closely with product managers to provide insights for roadmap inputs and feature launches. Leading the go-to-market strategy for new features, modules, and product launches will be a key aspect of your role. You will be responsible for planning and executing product announcements across various channels including the website, email, social media, sales enablement, and customer communications. Crafting segmented messaging tailored for different verticals, personas, and lifecycle stages will also be part of your responsibilities. In terms of enablement and growth, you will create sales enablement materials such as battlecards, feature decks, demo scripts, and one-pagers. Collaboration with the demand generation team on campaigns to enhance product awareness and drive lead conversion will be essential. Moreover, you will drive upsell, cross-sell, and product adoption campaigns in conjunction with the Customer Success team. Monitoring product usage, adoption rates, and campaign performance will be crucial for your role. You will conduct customer interviews, win/loss analysis, and voice-of-customer programs to gather valuable insights. Providing feedback loops to the product and growth teams based on your findings will be essential for continuous improvement. To excel in this role, you should ideally possess 6-8 years of experience in B2B SaaS product marketing or related roles. A strong understanding of go-to-market strategy, customer segmentation, and sales alignment is necessary. Experience in translating complex features into clear, benefits-driven messaging is highly valued. Additionally, comfort in working with cross-functional teams in a dynamic environment along with excellent writing, storytelling, and presentation skills are essential. Experience in vertical SaaS, particularly in healthcare, dental, legal, etc., and familiarity with tools like HubSpot, Intercom, GA4, and product analytics tools are considered advantageous. Understanding product-led growth (PLG) or modular pricing models would be a bonus. We offer a competitive compensation package and benefits, along with ownership and autonomy in your role. You will have a direct impact on product adoption and revenue, and you will be part of a collaborative team culture built on high trust and transparency.,

As a Customer CoE Analyst at Bain & Company's Bain Capability Network (BCN), you will play a pivotal role in delivering Pricing, Commercial Excellence, Marketing, and Customer Experience projects. You will work within a fast-paced and dynamic environment that emphasizes continuous innovation and learning. Your responsibilities will include bringing analytical expertise to the team's output by deploying various tools and techniques to generate actionable insights. You will collaborate closely with Project Leaders/Associates, ensuring zero-defect analysis and timely delivery of key insights to clients. Additionally, you will have the opportunity to work on a variety of projects, gaining exposure to pricing concepts and developing your skills in data analysis, dashboarding, and slide creation. Key Responsibilities and Duties: - Take ownership of assigned work streams, understanding the work plan and applying relevant analytical tools to execute tasks efficiently. - Ensure high-quality analysis with zero defects, answering key questions in a timely manner and proactively addressing any potential issues. - Provide sound recommendations and solutions, engaging in brainstorming sessions with the project team. - Communicate data analysis and insights effectively through presentations and reports to various stakeholders. - Share your knowledge and learnings with team members, especially in the areas of analytical tools and pricing analysis. - Seek and provide meaningful feedback for continuous professional development. To excel in this role, you should be a graduate with a strong academic background and 0-1 years of experience in data operations, data analytics, or consulting with exposure to pricing/marketing analytics. Strong communication skills, the ability to conduct external research and customer interviews, and proficiency in analytical tools such as Alteryx and Tableau are preferred. Proficiency in Microsoft Excel and PowerPoint, along with a willingness to learn new analytical/statistical tools and techniques, is essential. At Bain & Company, we are committed to creating an inclusive and collaborative work culture where diversity is celebrated. As a top-ranked consulting firm known for its exceptional workplace environment, we provide our employees with opportunities to grow both personally and professionally. Join us to be a part of a team that values talent, creativity, and continuous learning, and where you can truly thrive and reach your full potential.,

As a part of BiteSpeed, a Sequoia-backed SaaS startup focusing on building an AI-native Marketing, Support & Sales suite for e-commerce brands, you will be joining a team that is currently collaborating with 3000+ e-commerce brands across 50+ countries. The company has successfully raised $5.5M+ and has prominent investors like Sequoia Capital India, Kunal Shah, and Gaurav Munjal supporting its journey. The product function at BiteSpeed has been predominantly founder-led, relying on internal knowledge. This role presents an opportunity to be an early product hire, emphasizing high product ownership. With a diverse range of products, each evolving independently, this position aims to bring coherence to the organization. Your responsibilities will include owning and driving the product roadmap, making product decisions, prioritizing tasks, and overseeing execution. You will engage in user interviews, collaborate with sales and customer support teams to guide product decisions, create detailed product specifications, work closely with design and engineering teams, track product metrics, and stay informed about the market and competitive landscape. To excel in this role, you should ideally have at least 2 years of product management experience, although B2B SaaS experience is not mandatory. You must be comfortable with the dynamics of an early-stage startup, possess rigor, thoroughness, and attention to detail, demonstrate high agency and adaptability, and be willing to engage in tasks like data analysis and customer interviews. Previous exposure to LLMs is a plus but not a prerequisite. This position is based in Bangalore, offering a unique blend of B2B SaaS customer interactions and B2C experimentation. The work culture at BiteSpeed emphasizes personal transformation, wealth creation, and collective success. The company's core values include going above and beyond, making things happen, speaking candidly, prioritizing progress over perfection, and maintaining a balance between work and personal seriousness. As a team member, you will benefit from perks such as health insurance coverage, quarterly off-sites for team bonding and planning, access to Cult Fitness memberships, and opportunities for personal development through sponsored courses, conferences, and books. Additionally, BiteSpeed offers referral rewards and encourages a supportive work environment where growth and well-being are prioritized. If you believe you are a good fit for this role or know someone who might be, feel free to reach out to talent@bitespeed.co.,

About BiteSpeed Join the team at BiteSpeed, a Sequoia-backed SaaS startup dedicated to building an AI-native Marketing, Support & Sales suite for e-commerce brands. With a global presence spanning over 50 countries and partnerships with 3000+ e-commerce brands, we have successfully raised $5.5M+ in funding. Our journey has been supported by renowned investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more. As an early-stage product hire at BiteSpeed, you will play a crucial role in shaping our product landscape. Expect high product ownership and the opportunity to bring order to our expanding range of products. You will be at the forefront of our product development process, engaging in tasks ranging from morning stand-ups to customer conversations, data analysis, and PRD creation. This dynamic role will involve a unique blend of B2B SaaS customer interactions and B2C experimentation within our industry. Responsibilities: - Own and drive the product roadmap, making critical product decisions, prioritizing tasks, and overseeing execution. - Conduct user interviews and collaborate with sales and customer support teams to influence product strategies. - Develop detailed product specification documents for the design and development team. - Collaborate closely with design and engineering teams to translate ideas into user-friendly features. - Monitor product metrics by querying databases and tracking dashboards. - Stay abreast of market trends and competitive landscape to guide product direction. Qualifications: - 2+ years of product management experience, preferably in a B2B SaaS environment. - Comfortable operating in the fast-paced, imperfect environment of an early-stage startup. - Demonstrated rigor, thoroughness, and attention to detail in both thinking and action. - High level of agency, adaptability, and willingness to engage in tasks such as data analysis and customer interviews. - Exposure to LLMs is a plus but not mandatory. Location: Bangalore Join us at BiteSpeed, where work is personal and driven by a shared purpose focused on personal transformation, wealth creation, and collective success. Our core values include going above and beyond, making things happen, speaking candidly, prioritizing progress over perfection, and maintaining a balance between work and play. Benefits and Perks: - Health Insurance: Comprehensive health coverage and accident insurance for peace of mind. - Quarterly Off-sites: Engaging and fun off-site events for team bonding and planning. - Cult Fitness Membership: Access to Cult Fit and Cult Play passes for physical wellness. - Personal Development: Sponsorship for courses, conference tickets, and books to support continuous learning and growth. If you know someone who would be a great fit for our team, refer them to us and receive an Apple AirPods Pro as a token of appreciation upon their successful onboarding. For any inquiries, reach out to talent@bitespeed.co.,

The ideal candidate for this role should be well-versed in Lean Six Sigma Methodology, with experience in leading improvement projects, Business Process Re-engineering, Data and Analytics, New Technology, Target Operating Model redesign, Intelligent Automation, AI & NLP. As a Lean Six Sigma Black Belt, you should possess a thorough understanding of all phases of D-M-A-I-C. Previous experience in the Travel industry is preferred. The candidate should have a strong background in Change/Project management, along with robust digital consulting experience and the ability to collaborate effectively with cross-functional capability teams. Exposure to Design Thinking, including elements such as Customer Journey Mapping, EDIPT methodology, Persona creation, customer interviews, co-creation facilitation, rapid prototyping, and the use of tools like Mural software, is highly desirable. We are looking for highly creative, analytical, and solution-driven individuals with experience in Insurance/Healthcare and technology. The candidate should be capable of building innovative products and solutions to address the needs of the Insurance/Healthcare sector. Strong exposure to digital transformation embedded with Intelligent Automation is a key requirement. The candidate should possess excellent data analysis skills and be proficient in Excel, Word, PowerPoint, and Minitab. Hands-on experience in the usage of Quality methodologies and techniques is essential. The role will involve contributing to and presenting in client/customer reviews and meetings, as well as participating in management reviews. Responsibilities will include driving Continuous Improvement projects, initiating best practice sharing across the team, managing all aspects of projects from identification to execution, ensuring successful achievement of timelines and budgets, creating various approaches, negotiating and fostering relationships with internal and external partners, developing new business approaches and technologies, and creating business cases with recommendations regarding benefits, financials, risks, contractual requirements, and long-term sustainability of initiatives. Additionally, the role will involve complex change management through collaboration and influencing. Qualifications: - Graduate - Lean Six Sigma certification (Preferred),

As a key member of the Global Strategic Due Diligence team in Corporate Development, your primary responsibility will be conducting commercial and strategic financial due diligence on potential M&A targets. This will involve tasks such as market sizing, benchmarking, customer interviews, value capture planning, and other ad hoc commercial analysis. Additionally, you will be coordinating corporate functional due diligence across various departments such as finance, HR, tax, legal, IT, and Security. While the role is based in India, you will be supporting M&A activities in North America, Europe, UKI, and overseeing APAC pursuits. Your duties will also include assisting the Corporate Development Regional Diligence Leads in managing end-to-end cross-functional corporate due diligence for M&A transactions. You will be responsible for preparing materials for target management meetings, compiling due diligence findings for review by the investment committee, reviewing legal contracts associated with transactions, and coordinating transaction signing and closing procedures with relevant teams. Furthermore, you will prepare Executive Leadership and Investment Committee deliverables, facilitate communication during the post-closing phase, and uphold Cognizant's core values while supporting inclusion and diversity goals. In addition to these responsibilities, you will have the opportunity to coach and train fellow associates, ensuring best practices are maintained across the team. **Mandatory Requirements:** - Industry experience in business services, technology services, or other professional services - Proficiency in Excel for data analysis and preparing impactful presentations and reporting decks in PowerPoint - Previous experience in due diligence (financial, commercial, operational) with a top-tier consulting firm, big 4, or another corporate development team - Minimum of 10 years of relevant experience **Preferred Qualifications:** - Bachelor's degree in Accounting, Finance, or a related field - Professional certifications such as CPA, CFA, or MBA are advantageous - Experience in over 25 M&A transactions in deal execution, commercial due diligence, M&A strategy, or financial due diligence - Location preference: Bangalore Join our team and contribute to the success of our M&A pursuits by leveraging your expertise and skills in due diligence and transaction management.,

As a Product Research Analyst at Asite, you will play a crucial role in informing roadmap decisions and feature development for our B2B SaaS platform. By combining market research, customer insights, and product data, you will work alongside cross-functional teams to identify customer needs, analyze industry trends, and support evidence-based go-to-market strategies. Your responsibilities will include conducting thorough market, competitor, and customer research to identify product gaps and opportunities for platform expansion. You will analyze customer behavior, feedback, and usage data to guide product decisions and design surveys, interviews, and focus groups with B2B clients. By synthesizing qualitative and quantitative insights, you will provide clear recommendations for product teams to build roadmaps and support product discovery and validation phases. To excel in this role, you should possess a Bachelor's degree in Business, Economics, Social Sciences, or a related field, with 2-4 years of experience in product research within a B2B or SaaS environment. Strong skills in qualitative and quantitative research methods, experience in conducting customer interviews and surveys, and familiarity with B2B SaaS buying journeys are crucial. Additionally, you should have excellent communication and storytelling skills, along with the ability to manage multiple tasks in a fast-paced environment. At Asite, we value teamwork, attention to detail, and a proactive approach to continually improving processes. If you are a vibrant individual with a can-do attitude and a passion for providing value to customers, we encourage you to apply and join our dynamic product team. About Asite: Asite's vision is to connect people and help the world build better. Our platform enables organizations working on large capital projects to collaborate seamlessly, plan, design, and build with shared information across the entire supply chain. Asite SCM and PPM solutions provide supply chain management and project portfolio management capabilities, allowing organizations to deliver digital twins and build better together. Join us on this mission by sharing your resume with us at careers.india@asite.com. Additional Information: - Type: Full-time - Experience: Junior-level - Functions: Product Management - Industries: Information Services, Information Technology and Services, Management Consulting, Internet, Computer Software,