31 Customer Interfacing Jobs - Page 2

Job Requirements Bachelor's Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank's requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Career Level - IC2

Number of Openings 1 ECMS ID in sourcing stage 526742 Assignment Duration 6 months 12 months Total Yrs. of Experience 6- 10 Yrs Relevant Yrs. of experience 5 + Yrs Detailed JD (Roles and Responsibilities) Okta support experience for the development and configuration of Okta along with integration with applications Experience with provisioning, user lifecycle operations , federation , and on - premise integrations Experience with Enterprise Provisioning, Roles - based Access Controls, Single - Sign - On , external and internal federation , and systems integration , Compliance based Attestation and Re certification Experience with managing Okta Mastered Users, Application with Single Sign - On (SSO) and application provisioning. Experience with Integrating Okta with Active Directory Mastered Users and LDAP Master users. Experience with Implementation of Multi - factor Authentication (MFA) and configuring Universal Directory Knowledge / skills in architecting Access Management / SSO / Federation systems in a large, complex organization Thorough understanding of SAML specification, digital signatures, certificates management , and session management Mandatory skills IDAM - Okta Desired/ Secondary skills Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills. Experience working in financial and banking sector Domain IDAM Max Vendor Rate in Per Day (Currency in relevance to work location) 5000-7000 INR/day Work Location given in ECMS ID Hyd and Pune WFO/WFH/Hybrid WFO BG Check (Before OR After onboarding) After Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes

Okta support experience for the development and configuration of Okta along with integration with applications Experience with provisioning, user lifecycle operations , federation , and on - premise integrations Experience with Enterprise Provisioning, Roles - based Access Controls, Single - Sign - On , external and internal federation , and systems integration , Compliance based Attestation and Re certification Experience with managing Okta Mastered Users, Application with Single Sign - On (SSO) and application provisioning. Experience with Integrating Okta with Active Directory Mastered Users and LDAP Master users. Experience with Implementation of Multi - factor Authentication (MFA) and configuring Universal Directory Knowledge / skills in architecting Access Management / SSO / Federation systems in a large, complex organization Thorough understanding of SAML specification, digital signatures, certificates management , and session management Mandatory skills IDAM - Okta Desired/ Secondary skills Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills. Experience working in financial and banking sector Domain IDAM

Position Overview: We are seeking a meticulous and tech-savvy individual to join our India team as a Customer Onboarding & Data Ingestion Specialist. This crucial role serves as a bridge between our US-based clients/business teams and our India-based development team. You will be responsible for ensuring a seamless onboarding experience for new clients and managing the accurate ingestion of critical deposition transcript data into our system. This role requires working in shifts that allow for significant overlap with both the US team CST and the India team (IST), likely aligning with UK shift timings or a similar split-shift model. Key Responsibilities: Customer Onboarding: Guide new customers through the setup and configuration of our software. Conduct remote training sessions to ensure clients understand how to use the platform effectively, focusing on data submission and report generation. Develop and maintain onboarding documentation, tutorials, and best practice guides. Data Ingestion & Validation: Receive raw deposition and trial transcripts from clients in various formats. Process, format, and meticulously review transcripts before ingestion into the software. Ensure the highest level of accuracy and completeness during the data ingestion process, identifying and rectifying any discrepancies. Monitor data ingestion pipelines and troubleshoot any failures or errors. Cross-functional Collaboration & Support: Liaise effectively between US-based customers/business teams and the India-based development team. Communicate customer feedback, feature requests, and technical issues related to onboarding and data ingestion to the relevant internal teams. Provide ongoing support to clients regarding data submission and basic platform usage. Collaborate with the development team to understand new features and their impact on onboarding and data processes. Process Improvement: Identify opportunities to streamline and improve the efficiency of the customer onboarding and data ingestion workflows. Contribute to the enhancement of internal tools and processes related to data management. Required Qualifications & Skills: Bachelor's degree.. Candidates with degrees in related fields (e.g., English, Linguistics, law, Computer Science with relevant experience) demonstrating exceptional attention to detail will also be considered. Exceptional attention to detail is paramount for handling sensitive legal data accurately. Strong technical aptitude and willingness to learn new software platforms quickly (Tech Savvy). Comfortable working with digital tools and data formats. Excellent verbal and written communication skills in English, suitable for professional client interaction in the US market. Strong organizational and time management skills, with the ability to manage multiple tasks concurrently. Proactive problem-solving abilities. Customer-centric mindset with patience and empathy. Willingness and ability to work in shifts that overlap significantly with US business hours CST and IST, apparently this will be UK shift which covers both CST and IST. Preferred Qualifications: Prior experience in a customer-facing role (support, success, onboarding). Some familiarity with legal terminology or the deposition process is a plus. Experience with data entry, data processing, or quality assurance. Work Environment: This role requires close collaboration with teams across different time zones. Flexibility to work adjusted hours (split shift / UK shift) is essential for success in this role.

NPD ,casting, machining ,cycle time calculation, jigs fixtures design & drawing reading getting approved at customer end. quality & instruments ,CMM Tools, Gauges, and fixtures design verification arrangement for new products PFD, FMEA Control plan Required Candidate profile BE Mechanical with 4-8year product development casting & precision component for aerospace and defense industry Co-ordinate with cross function team day to day activities and meet the delivery dates.

Are you customer-obsessed, flexible, smart, and analytical? Are you a strategic yet execution-focused leader passionate about e-commerce? Are you an experienced, entrepreneurial professional with a strong work ethic? If so, this opportunity is perfect for you. You will manage a set of partners (third-party vendors), primarily in tier 2/3 cities across India. The purpose of this role is to bring relevant sellers and product selection from these cities onto the Amazon.in platform through strategic partnerships. You and your team will be responsible for: Identifying potential partners in assigned geography Training new and existing partners on operational processes and sales strategies Recruiting new sellers and expanding product selection Providing day-to-day operational support Managing seller account management through partners Maintaining invoicing and payout cycles Additionally, you will drive innovation and continuous improvement in processes and quality to enhance customer experience by collaborating with multiple stakeholders across different functions. This is an exceptional opportunity to join an entrepreneurial team solving challenging problems in the e-commerce landscape. To succeed in this role, you must possess superior customer interfacing skills and demonstrate ownership, analytical ability, and meticulous attention to detail. You will operate in a fast-moving, sometimes ambiguous environment, requiring autonomous work and taking full responsibility for achieving business objectives. The role offers opportunities to develop original ideas, approaches, and solutions in a competitive and dynamic business climate. Key job responsibilities Demonstrate comprehensive understanding of Amazons products and services, effectively communicating their functions and benefits to external audiences. Recruit, train, and manage partners within a designated area or city. Develop and implement standardized operating processes to enhance organizational scalability. Leverage local market insights to define target seller base and industry verticals. Proactively identify and engage valuable partners, sellers, and product selections. Lead team efforts to acquire retailers with high-value product offerings and establish sustainable, long-term partnerships. Collaborate with internal teams to assess seller requirements and implement ideas to boost seller success. Conduct data-driven analysis to support and optimize seller success post-launch. - Bachelors degree - Experience with Excel - Experience with Microsoft Office products and applications