34 Customer Interfacing Jobs - Page 2

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. Job Description: The Integration Consultant is responsible for creating solutions for various US-based clients to meet their interfacing requirements with UKG products in their environments. This includes generating different types of output files using XML/XSLT. The selected candidate will utilise the defined implementation process to achieve established milestones and targeted completion dates. They will work in Hybrid Mode to implement and support the UKG Ready Integrations and will collaborate closely with UKG Managers to complete tasks delegated by the Managers toward completing integrations. Key Responsibilities: Follow the Software Development Life Cycle (SDLC) process to provide solutions for interfaces. Understand client requirements and translate them into required integrations. Code, test, and deploy interfaces to meet customer needs. Work closely with UKG Managers to complete tasks related to integrations. Maintain flexibility to take calls in the evening with clients and US team members. Support major releases and upgrades during US hours when necessary. BE/ B Tech or Master's degree in Computer Science or a related field. At least 5+ years of industry experience. Must to have:- o Excellent oral and written communication skills. o Should be able to read an XML and follow the data flow as per the XML. o Should be able to co-relate between various types of files and their parsed XMLs; i.e. Fixed Width flat file to XML; CSV to XML; etc. o Should have a good understanding of the structure of an XML; i.e. Opening & Closing of Tags; Attributes, Nested Tags, and logical operations within Tags. o Should have good logical skills i.e. should be able to utilize pre-defined XML functions for making a logical operation. E.g. Switch Cases; Filters, etc. o Should have a basic understanding of nested FOR loops, this will be used in daily XML operations. Good to have:- o Experience in creating interfaces using tools/languages. o Domain knowledge of Human Capital Management (HCM) and Workforce Management (WFM). o Experience in designing, building, testing, deploying, and scheduling the integration process involving third-party systems. o Knowledge of REST API, and SOAP framework. o Strong customer interfacing skills.

Have a minimum 3 years of experience in design Engineering for Surface Pressure Control (Surface Wellhead and Tree) equipment. Strong in Mechanical hand calculation, and MathCAD. Should have strong knowledge on standards like, API6A, API17D, NACE, ISO Should have excellent analytical, problem-solving skills and good customer interfacing skills Excellent team player and should have effective communication and interpersonal skills Good Knowledge Excellent hands-on experience on Creo, Team Center. FEA knowledge is added advantage. 1. Shall provide services necessary to develop product, process technical competencies 2. Assess the scope of work drive over all execution of the assigned work packages/ PN s 3. Collaborate with assigned "creators", CTH\s, Managers, project managers, planners peers 4. Complete review of work packages from "creators" that includes but not limited to drawings/PN s, DVP, Application Engineering Bill of Materials. Trigger review of assigned drawings/PN\s DVP in Teamcenter for further release by "releasers" 1. Shall provide services necessary to develop product, process technical competencies 2. Assess the scope of work drive over all execution of the assigned work packages/ PN s 3. Collaborate with assigned "creators", CTH\s, Managers, project managers, planners peers 4. Complete review of work packages from "creators" that includes but not limited to drawings/PN s, DVP, Application Engineering Bill of Materials. Trigger review of assigned drawings/PN\s DVP in Teamcenter for further release by "releasers"

Key Responsibilities: Solution Design: Collaborate with clients and internal teams to define requirements, Architect DevOps Solutions, and create comprehensive design documentation. Client Interface: Be the single point of contact for the client interface and own the customer communication and technical solutioning presentation. Lead in Pre-Sales activities and proposals. Demonstrable knowledge of AWS best practices across industries. Infrastructure Automation: Design and implement automation tools and frameworks for infrastructure provisioning and deployment. Continuous Integration/Continuous Deployment (CI/CD): Establish and optimize CI/CD pipelines for efficient and reliable software delivery. Containerization: Implement containerization technologies such as Docker and Kubernetes for scalable and portable applications. Cloud Services Integration: Integrate cloud services into DevOps processes, leveraging platforms like AWS, Azure, or Google Cloud. Monitoring and Logging: Set up monitoring, logging, and alerting systems to ensure system stability and performance. Utilize tools like Prometheus, ELK Stack, or similar. Security and Compliance: Ensure DevOps practices adhere to security best practices and compliance standards. Implement security measures and access controls. Collaboration and Communication: Work closely with development, operations, and QA teams to foster a culture of collaboration and shared responsibility. Training and Mentoring: Provide guidance and training to team members on DevOps practices and tools. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven experience as a DevOps Engineer or similar role, with a focus on solution architecture. Strong understanding of DevOps principles and best practices. Strong technical solutioning experience along with ability to sale to the customers Experience with automation/configuration management tools such as Ansible, Chef, or Puppet. Proficiency in scripting languages such as Python, Shell, or PowerShell. Experience with CI/CD tools like Jenkins, GitLab CI/CD, or CircleCI. Knowledge of containerization and orchestration tools such as Docker and Kubernetes. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Experience with monitoring and logging tools like Prometheus, ELK Stack, Grafana, or similar. Understanding of security best practices and compliance standards. Excellent communication and collaboration skills. Ability to work independently, manage multiple projects, and meet deadlines. Preferred Qualifications: DevOps certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar. Experience with infrastructure as code tools like Terraform or CloudFormation. Knowledge of microservices architecture and serverless computing. Experience with Agile methodologies and DevOps culture transformation.

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc. , a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services, which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services, which will scale their business. See www. amazonservices. com for services offered in US & www. services. amazon. in for product details in India. As a Lead, Karigar-Saheli Partnerships with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to potential partners in social sector to partner with Amazon. Your success will be measured by the performance of your partners and sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes. To be successful in this role, you will need to have superior people management and customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business environment. Key job responsibilities Roles and Responsibilities: 1. Onboard and manage relationship with program partners. 2. Manage seller/category level goals through relevant business insights. Build and execute category level growth plans that cover key business opportunities for the seller and Marketplace. 3. Serve as a leader and point of contact for escalated sellers and provide support and resolution on time 4. Partner and communicate with stakeholders to ensure a consistent partner/employee/seller experience is achieved. 5. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data - 2+ years of sales experience - Experience analyzing data and best practices to assess performance drivers

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: Maximize the value of the product and define work for multiple scrum teams. Collaborate with Product Owners, System Engineering, Data and Analytics Architects Platform Architects to own and progressively elaborate functional and non-functional Epics and Features for the Development Teams to deliver. What You Will Do: The Product Manager s primary task is to create and manage the Product Roadmap and Backlog and to ensure everyone knows the priorities of the Product. The Product Manager is empowered to make all decisions regarding the Technical Product Backlog. Responsible for maximizing the value of the product and the work of the Development Team Responsible for acting as Product Manager for larger, more complex projects with high value to the organization. Responsible for creating, maintaining and prioritizing the Product Backlog according to business value for the life of the project. Communicate Product Backlog priorities to the team. Act as the key decision-maker regarding what features the product will have. Responsible for product vision and conveying that vision to the team. Owns definition of acceptance criteria for product features. Work closely with key stakeholders throughout the organization. Responsible for making decisions on release dates and content. Represent the customer, interfacing and engaging with the customer. Communicates releases to stakeholder and customers. Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time. What You Will Have: Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plan and product vision. Software Product Technical Knowledge: Knowledge of technical aspects of software products. ability to understand a technical design, configure and integrate technical aspects of software products. Consideration For Top Candidates: Lead programs from product strategy and building roadmaps. At least 8 years of experience in Product Management in the software space. Deep knowledge of application stacks Nice to Have o Cat domain knowledge o Data analytics and commercializing APIs o Business level Product Management (Applications or data platform) What you Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. About Caterpillar Caterpillar Inc. is the world s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: March 13, 2025 - March 26, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary: Maximize the value of the product and define work for multiple scrum teams. Collaborate with Product Owners, System Engineering, Data and Analytics Architects Platform Architects to own and progressively elaborate functional and non-functional Epics and Features for the Development Teams to deliver. What You Will Do: The Product Manager s primary task is to create and manage the Product Roadmap and Backlog and to ensure everyone knows the priorities of the Product. The Product Manager is empowered to make all decisions regarding the Technical Product Backlog. Responsible for maximizing the value of the product and the work of the Development Team Responsible for acting as Product Manager for larger, more complex projects with high value to the organization. Responsible for creating, maintaining and prioritizing the Product Backlog according to business value for the life of the project. Communicate Product Backlog priorities to the team. Act as the key decision-maker regarding what features the product will have. Responsible for product vision and conveying that vision to the team. Owns definition of acceptance criteria for product features. Work closely with key stakeholders throughout the organization. Responsible for making decisions on release dates and content. Represent the customer, interfacing and engaging with the customer. Communicates releases to stakeholder and customers. Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time. What You Will Have: Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plan and product vision. Software Product Technical Knowledge: Knowledge of technical aspects of software products. ability to understand a technical design, configure and integrate technical aspects of software products. Consideration For Top Candidates: Lead programs from product strategy and building roadmaps. At least 8 years of experience in Product Management in the software space. Deep knowledge of application stacks Nice to Have o Cat domain knowledge o Data analytics and commercializing APIs o Business level Product Management (Applications or data platform) What you Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. About Caterpillar Caterpillar Inc. is the world s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: March 13, 2025 - March 26, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

Identifies customer pain points and astutely reads the triggers and underlying needs of each unique client. Furthermore, clarifies understanding by asking for examples, illustrations and anecdotes. Clarifies the financial and strategic benefits provided by Icertis solutions. Expertly coordinates and leverages internal relationships and resources including but not limited to inside sales, technical presales, partner sales, executives and delivery teams. Develops a network of deal stakeholders to assist in identifying and persuading economic, technical or user buying influencers. Demonstrates a deep understanding of the customers needs during conversations with economic influencers. Directs the customer interfacing relationship with C-level contacts, crafting the proposal, pricing and negotiating the deal to completion. Regularly updates Salesforce with pertinent deal information. Pursue and cultivates leads to generate new opportunities. Delivers insightful and persuasive presentations that articulate the value of the Icertis platform and mobilizes audience to act. Appropriately challenges and reframes customer business problems to align with our CLM solutions, keeping us as the top preferred vendor solution. Regularly assesses assigned territory and effectively develop and manage a strategy to maximize selling results. 8-12 years of successful experience in enterprise software sales. Ability to understand customer and industry business drivers and how that applies to the management of sales opportunities. Experience in closing large enterprise software sales opportunities. Ability to deliver clear, accurate and concise written and oral communications. Experience selling into enterprise accounts and managing business pipeline and revenue forecasts. Track record of exceeding quota year over year for large enterprise software solutions. Excellent strategic thinking and negotiation skills. Works cooperatively and interdependently with others in pursuit of shared goals. Takes a long-term perspective when approaching problems and opportunities. Is passionate and delights the customer with a thousand actions. Seeks to understand before sharing own knowledge and perspective. Responds effectively to surprises and challenges with poise and confidence while learning from the experience. Maintains focus on solutions and finds alternative approaches as needed. Competitive and focuses on results; works relentlessly to achieve personal and organizational goals and objectives. Bachelor s degree in business or equivalent experience.

Are you customer-obsessed, flexible, smart, and analytical? Are you a strategic yet execution-focused leader passionate about e-commerce? Are you an experienced, entrepreneurial professional with a strong work ethic? If so, this opportunity is perfect for you. You will manage a set of partners (third-party vendors), primarily in tier 2/3 cities across India. The purpose of this role is to bring relevant sellers and product selection from these cities onto the Amazon. in platform through strategic partnerships. You and your team will be responsible for: Identifying potential partners in assigned geography Training new and existing partners on operational processes and sales strategies Recruiting new sellers and expanding product selection Providing day-to-day operational support Managing seller account management through partners Maintaining invoicing and payout cycles Additionally, you will drive innovation and continuous improvement in processes and quality to enhance customer experience by collaborating with multiple stakeholders across different functions. This is an exceptional opportunity to join an entrepreneurial team solving challenging problems in the e-commerce landscape. To succeed in this role, you must possess superior customer interfacing skills and demonstrate ownership, analytical ability, and meticulous attention to detail. You will operate in a fast-moving, sometimes ambiguous environment, requiring autonomous work and taking full responsibility for achieving business objectives. The role offers opportunities to develop original ideas, approaches, and solutions in a competitive and dynamic business climate. Key job responsibilities Demonstrate comprehensive understanding of Amazons products and services, effectively communicating their functions and benefits to external audiences. Recruit, train, and manage partners within a designated area or city. Develop and implement standardized operating processes to enhance organizational scalability. Leverage local market insights to define target seller base and industry verticals. Proactively identify and engage valuable partners, sellers, and product selections. Lead team efforts to acquire retailers with high-value product offerings and establish sustainable, long-term partnerships. Collaborate with internal teams to assess seller requirements and implement ideas to boost seller success. Conduct data-driven analysis to support and optimize seller success post-launch. - 2+ years of sales experience - Bachelors degree - 2+ years of experience analyzing data and identifying performance drivers - Excellent written and verbal communication skills - Strategic thinking with methodical execution capabilities - Proficiency in making data-driven decisions - Comfortable in fast-paced, high-energy, multi-tasking environments - Strong team collaboration skills

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. You will manage a set of partners (third party vendors), typically in tier 2/3 cities across India. Purpose of this job is to bring relevant sellers and selection from these cities on to Amazon. in platform through these partners. You and your team will be responsible for i) finding potential partners in assigned geography, ii) training new and existing partners on operational processes and sales aspect, iii) manage recruitment of new sellers and adding selection, iv) provide day to day operational support, v) manage account management of sellers through the partner, vi) maintain invoicing and payout related cycles for the partner. Further, you will drive innovation and continuous improvement in the process and quality to serve customers better by interacting with multiple stakeholders in different functions. This is a great opportunity to be part of a new entrepreneurial team solving challenging problems in the e-commerce space. To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. Key job responsibilities Understand products and services offered by Amazon and can articulate its functions and benefits to external audiences. Hire, train and manage partners in designated area or city. Implement standard operating processes to scale the working of the organization. Help define the seller base and industry verticals we target using local knowledge. Identify valuable partners, sellers and selection. Lead the team to acquire retailers with valuable selection and establish long-term partnerships. Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on our systems. Analyze data to help sellers become successful post launch Key job responsibilities Partner Management, Sales, Advertising, & Account Management - 1+ years of sales experience - Bachelors degree