34 Customer Interfacing Jobs

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Senior Solution Architect We are looking for Solution Architect to drive, innovate and support our Salesforce practice growth. This is an exciting role where you get to solve a broad spectrum of client business challenges on leveraging Salesforce and its ecosystem products across industries, markets and stakeholder groups. You will also be required to manage large deal pursuits and drive regional sales support through a consulting led approach for transformation and with appreciation of Salesforce domain & technology. Ideal candidate will have good experience defining solutions to address client problems covering aspects of technical fitment, deliverability, and commercial viability. He/She should be able to also work in collaboration with Account Sales leads to drive opportunities closure and have good exposure to different Salesforce clouds and associated AppXchange Products. Prior work experience in a similar role as a Solution Architect, Solution Engineer, Technical Functional consultant, in Salesforce Ecosystem is a mandatory requirement. It is preferable to have experience in consulting, large delivery programs, or client engagement management. ? Roles & Responsibilities Responsible for end-to-end solution design, development, and documentation as part of pre-sales activities Bring in deep Salesforce Pre-Sales and Technical expertise across multiple Salesforce clouds (e.g. Sales, Service, Experience, Industries, Platform, etc) . Understands business context and challenges to define the vision and requirements for the solution. Recommends potential options, selecting the most optimal option (across RFI/RFP and proactive pursuits) Accountable for activities around solution ideation, solution design, estimation and commercial modelling leveraging best in class Salesforce development and technical guidelines Help arrive at the right pricing model, co-ordinate delivery and pricing reviews to ensure alignment on the deal solution Good understanding of advisory services, application managed services (AMS), application development (ADM) operating models and modern agile ways of working Coordinate with alliance teams, external partners as required for the deal solution working in close collaboration with multiple stakeholder teams Drive ongoing practice competency development and knowledge management with POVs, collaterals, solutions, deal analysis, case studies etc. Key KPIs TCV supported, Win-rate, Solution Innovation/Repeatability, Feedback R?oles & Responsibilities 10-15 years Salesforce Pre-Sales / Technical Architecture experience with strong Technical and Functional knowledge. Experience in consulting and transformation programs is good to have Previous experience in delivery and/or client engagement management is an added advantage Strong skills in MS Office for document development and modelling Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud etc. Self-driven with strong customer interfacing, stake holder management with sense of ownership and accountability, Able to articulate the value proposition to stakeholders with excellent written communication, flow, and structure Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Senior software Architect : Proven ability to create articulate Software designs, prepare design documents, Strong development experience in C/C++ programming, strong experience in the embedded systems and projects Proven hands-on knowledge on embedded / middleware applications / firmware Excellent in debugging, troubleshooting technical issues, go deep into the code and fix them (eg memory related issues, threading, etc), customer interfacing experience (mandatory) Has worked on C++ projects with QT experience, familiar with HMI GUI development on device, executed similar projects Self-starter, ability to learn new technologies and scale as per customer requirements Demonstrate technical expertise via presentations and perform walk-through in customer workshops, excellent oral written communication

Job Description: Inviting applications for the role of Principal Consultant - Siebel Senior Developer/Architect This role will involve a Siebel Senior Developer/ Architect joining the global team to take responsibility for enchasing and implementing Siebel system across the Investment banking division. This entails implementing regional and global requirements from the business, using standard methodologies to increase adoption, experienced in architecture, design and implementation of complex applications within a Salesforce environment and working closely with senior management and in partnership with various teams across all regions and divisions including Banking, Technology, Compliance, Legal and Corporate functions. Responsibilities: Candidate should have experience of Siebel CRM, preferably in Siebel CRM, in Financial industry. Hands-on experience integrating Siebel CRM, with 3rd party vendors, API integration, RESTful services Experience in configuring Siebel CRM, or similar CRM Product, including Workflows, Dashboard, Reports, validation rules and security controls. Experience in building applications using C#.NET or other object oriented programming languages Experience with APEX / HTML / JavaScript / CSS with-database including SQL and SOQL. Knowledge of DevOps standard methodologies (Version Control, CICD tools, Salesforce DX etc.) Demonstrating previous consulting industry experience to conceptualize, craft and own the development of further functional and technical capabilities Work with the Siebel CRM, BA, team members and significant business sponsors to evaluate future products, ensuring they align with projects already in progress and the overall strategic ecosystem roadmap. Experience in being responsible for the initial engagement with key business and corporate (IT Security, Compliance, Legal) stakeholders to define deliverables, the working groups to test and refine the functionality and deliver the end product to a global user base Taking responsibility of project deliverables within an agile environment, seeing projects through to successful release into to the core product. Qualifications we seek in you! Minimum qualifications Bachelor / Master Degree or equivalent Preferred Qualifications: Siebel CRM, Certified Certifications (Administrator, Platform Developer 2, Sales Cloud - Architects certifications are a plus) Experience with Salesforce Lightning UI /Web component. Experience of integrating with cloud applications, e.g. Amazon, Google Very good written and presentation / verbal communication skills with experience of customer interfacing roles .In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude Additional Sills:

Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.

CSS is industry-leading expertise with the highest customer satisfaction to support organization s business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

CSS is industry-leading expertise with the highest customer satisfaction to support organization s business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

S&V Industries is a USA-based company and pioneer in Global Supply Chain Management (SCM). For more details, refer to the company portal. This position is based out of Coimbatore, India. The selected candidate needs to travel throughout India as required. Travel to suppliers would likely be 20-40% of the time and will fluctuate based on project demands. There is no set schedule for travel, rather visit suppliers when there is an urgency to sit with them face-to-face Essential Duties and Responsibilities include the following. Other duties may be assigned. Create and maintain project schedules, including task assignments and timelines. Collaborate with cross-functional teams to develop project plans and objectives. Facilitate communication and collaboration among team members, including product managers, engineers, designers, and other stakeholders. Ensure that team members are aware of their responsibilities and deadlines. Assist in resource allocation and tracking, ensuring that the project has the necessary resources to meet its goals. Monitor and manage project budgets and expenses. Identify and assess project risks and develop mitigation strategies. Address issues and roadblocks as they arise to keep the project on track. Maintain accurate project documentation, including meeting minutes, status reports, and project plans. Provide regular updates to senior management and stakeholders on project progress. Ensure that project deliverables meet quality standards and adhere to product specifications. Conduct quality assurance checks and implement necessary improvements. Stay informed about industry regulations and standards relevant to product development. Ensure that products are developed in compliance with all applicable regulations. Identify opportunities for process improvement and best practices in new product development. Implement changes to enhance project efficiency and effectiveness. Manages on-time delivery and mitigates excess inventory. Facilitates customer onboarding and VMI agreements at the direction of the New Parts Development Manager. Follows all procedures in relation to the NPD process.

Job Requirements Bachelor's Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting's most important asset. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank's requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Career Level - IC2

Job Requirements Bachelor's Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank's requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Career Level - IC2

Req ID Account Skillset Primary Skill (Mandatory) Secondary Skill (Optional) Current # of open positions Current # of closed positions # of profiles required Relevant experience Location (for Primary locations, enter in the same order as below and next line mention the secondary locations) Primary locations: Blr/Chennai/Hyd/Pune & Secondary Location: WFO requirement Shift requirement Vendor rate /day INR IQE.FS1.NTRUST.020 NTRUST 11 Others Automation Architect/Lead Minimum 8 -12 years of strong proficiency and hands-on automation testing experience with Selenium/Playwright, Java/TypeScript, TestNG, Maven, Github Actions, ADO,Perfecto ,Appium and RESTful APIs Proficiency in UI frameworks development for test automation. Solid hands on experience with Github CI for continuous integration and automation pipelines. Latest DevOps tech stack- Azure pipelines, docker containers, Selenium grid and Accel Experience in team handling and technical solution for automation challenges Experience in agile projects and test management Additional Skills: Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills 10 100 5+ Pune/Bangalore/Mysore 3 Days/Week General or 12 to 9 10000 to 11000

Are you interested in owning & building products that support the growth and competitiveness of our third party Seller business on Amazon? We are looking for a Product Manager to define new concepts, drive new initiatives and help us build strategy in our Sales technology initiatives for Amazon India. The ideal candidate will partner closely with our sales, account manager, marketing, program teams to drive new requirements, find opportunities for product/process improvement, and implement new changes that are highly usable, scalable, and extensible within our product environment. The candidate must have a strong business and technical acumen and be able to navigate seamlessly between working with our business teams in addition to being an integral part of the day to day development activities of Tech program and engineering team. As a part of the role, the candidate will create and implement the pipeline management, build product roadmap, partner with our stakeholders to prioritize new projects and enhancements, lead a team of product associates/BA to implement new changes to the platform, provide strategic consultation on overall product. Candidate should be able to operate independently with little guidance as well as in partnership with the Senior PM and other partners across functional teams to align on roadmap decisions and prioritization. The Product Manager will work at both the strategic level (generating new ideas) and the tactical level (managing roadmaps, writing business requirements, and analyzing data). The PM will partner with operations, technology teams, and business development teams to work on Product Strategy and Roadmap & Product execution. The PM will have to show hustle, take ownership and help foster a high-energy, high-performance culture. To be successful in this role you will have superior customer interfacing skills, demonstrate ownership, analytical ability, and an eye for detail. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. 1. Roadmap Planning: Manage a cross-functional process for prioritizing/planning the roadmap and releases. 2. Requirements Definition: Develop comprehensive product plans and produce high-quality BRDs/PRDs and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. Work closely with stakeholders on regulations and compliance requirements to eliminate adoption bottlenecks - for internal teams and Sellers. 3. Product Roll-out: Create and execute go-to-market plans for new features. Monitor key performance metrics to ensure product performance and identify optimization opportunities. Partner closely with the Sale and Business Development leaders to drive adoption and ensure processes for onboarding that are easy and intuitive. 4. Seller Success: Drive product innovation to improve self-service capabilities for Sellers to achieve and grow online sales success. 5. Evaluate launch outcomes and reintegrate learning into the organization and product plan. 6. Coordinate internal user forums to collect and identify feature-level development opportunities. 7. Perform hands on testing of new requirements and changes to ensure requirements were implemented successfully prior to deployment; lead end user testing with customers 8. Produce reusable reporting & dashboard and training material templates that business teams can utilize. - 3+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services - Knowledge of SQL and VBA at an advanced level - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Reuirements: Experience: 15 Years Age: 43 Years CTC: Up to 15 LPA Qualification: BE/B.Tech in Mechanical Engineering Industry Background: Automobile, Defence Reporting To: Managing Director

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerceAre you an experienced, entrepreneurial leader with a strong work ethicIf yes, this opportunity will appeal to you. You will manage a set of partners (third party vendors), typically in tier 2/3 cities across India. Purpose of this job is to bring relevant sellers and selection from these cities on to Amazon.in platform through these partners. You and your team will be responsible for i) finding potential partners in assigned geography, ii) training new and existing partners on operational processes and sales aspect, iii) manage recruitment of new sellers and adding selection, iv) provide day to day operational support, v) manage account management of sellers through the partner, vi) maintain invoicing and payout related cycles for the partner. Further, you will drive innovation and continuous improvement in the process and quality to serve customers better by interacting with multiple stakeholders in different functions. This is a great opportunity to be part of a new entrepreneurial team solving challenging problems in the e-commerce space. To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. Understand products and services offered by Amazon and can articulate its functions and benefits to external audiences. Hire, train and manage partners in designated area or city. Implement standard operating processes to scale the working of the organization. Help define the seller base and industry verticals we target using local knowledge. Identify valuable partners, sellers and selection. Lead the team to acquire retailers with valuable selection and establish long-term partnerships. Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on our systems. Analyze data to help sellers become successful post launch Partner Management, Sales, Advertising, Account Management - 1+ years of sales experience - Bachelors degree - MBA

Job Requirements Bachelor's Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. As a consulting business, customer relationships are the heart of growing our business. We are ambassadors at the customer site both to create the right relationship and trust from the customers and to deliver high quality projects, services and advices. Our skills and capabilities are Consulting's most important asset. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank's requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Career Level - IC2

Job Requirements Bachelor's Degree in Finance Domain / Business Administration Engineering/Science. 3-5 years of corporate banking function experience Hands-on experience with any of the Corporate Banking areas in Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ in multi-country corporate banking operations - multiple domains Excellent understanding on Corporate Banking operations in India, US, Europe and Asian Market Prior Banking / Financial institution experience will be a plus Familiarity of Capital Markets industry Proven experience in business and functional requirements gathering Specific Industry knowledge Experience in at least one of the following domain areas: Limits & Corporate Lending Supply Chain Trade Finance - Front Office, Middle Office Primary and Secondary Markets Cross Border settlements, SWIFT Very good experience in team management and grooming the teams Excellent Analytical Skills Experience in customer interfacing for business requirement analysis, requirement gathering and preparing functional specifications Excellent documentation skills Certifications if any in BA Space - ECBA,CCBA,CBAP, PMI-PBA Require understanding of industry trends and current offerings and needs of the markets. Working knowledge of Oracle SQL, BIP, PL/SQL - one of the technologies would be an added advantage Experience in Product Implementation and Support. Strong analytical and communication skills. Position Description We are seeking aspirational candidates who are interested in a career in Consulting to join our niche Banking Domain and Practice.The position will support Territory Heads, Delivery Managers, Portfolio and Project Managers and teams of talented, professional business and technology consultants in the delivery of business focused solutions for our clients using Oracle applications, tools and technology. Utilizing sound product skills and experience, the successful applicant will work on value consulting, solutioning and transforming and addressing complex business requirements into sound and optimal solutions to achieve successful outcomes for our customers, partners and associates and drive towards client and customer reference ability. Longer term you will grow, with the help of extensive training and experience of the team around you, into a seasoned employee and become a Subject Matter experts in Business domain and or Solution Architecture with full accountability and responsibility of the delivered solution for your own projects, programs and territory and larger region and organization. Job Responsibilities Business Analysis for the Bank's requirements Requirements Elucidation, Discussion with Customer, Oracle teams Preparation of Functional Specifications for the Corporate Banking (Lending, Limits, Supply Chain, Trade Finance, Cross Border payments/ SWIFT) requirements. Guiding teams to prepare Functional/Business Test plans for Customization. Guiding teams during Functional Testing of the customer requirements gathered and developed. Guiding teams during Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working with different internal stake holders in Oracle Working with bank and partners for delivery of Oracle Deliverables . Career Level - IC2

Number of Openings 1 ECMS ID in sourcing stage 526742 Assignment Duration 6 months 12 months Total Yrs. of Experience 6- 10 Yrs Relevant Yrs. of experience 5 + Yrs Detailed JD (Roles and Responsibilities) Okta support experience for the development and configuration of Okta along with integration with applications Experience with provisioning, user lifecycle operations , federation , and on - premise integrations Experience with Enterprise Provisioning, Roles - based Access Controls, Single - Sign - On , external and internal federation , and systems integration , Compliance based Attestation and Re certification Experience with managing Okta Mastered Users, Application with Single Sign - On (SSO) and application provisioning. Experience with Integrating Okta with Active Directory Mastered Users and LDAP Master users. Experience with Implementation of Multi - factor Authentication (MFA) and configuring Universal Directory Knowledge / skills in architecting Access Management / SSO / Federation systems in a large, complex organization Thorough understanding of SAML specification, digital signatures, certificates management , and session management Mandatory skills IDAM - Okta Desired/ Secondary skills Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills. Experience working in financial and banking sector Domain IDAM Max Vendor Rate in Per Day (Currency in relevance to work location) 5000-7000 INR/day Work Location given in ECMS ID Hyd and Pune WFO/WFH/Hybrid WFO BG Check (Before OR After onboarding) After Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes

Okta support experience for the development and configuration of Okta along with integration with applications Experience with provisioning, user lifecycle operations , federation , and on - premise integrations Experience with Enterprise Provisioning, Roles - based Access Controls, Single - Sign - On , external and internal federation , and systems integration , Compliance based Attestation and Re certification Experience with managing Okta Mastered Users, Application with Single Sign - On (SSO) and application provisioning. Experience with Integrating Okta with Active Directory Mastered Users and LDAP Master users. Experience with Implementation of Multi - factor Authentication (MFA) and configuring Universal Directory Knowledge / skills in architecting Access Management / SSO / Federation systems in a large, complex organization Thorough understanding of SAML specification, digital signatures, certificates management , and session management Mandatory skills IDAM - Okta Desired/ Secondary skills Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills. Experience working in financial and banking sector Domain IDAM

Position Overview: We are seeking a meticulous and tech-savvy individual to join our India team as a Customer Onboarding & Data Ingestion Specialist. This crucial role serves as a bridge between our US-based clients/business teams and our India-based development team. You will be responsible for ensuring a seamless onboarding experience for new clients and managing the accurate ingestion of critical deposition transcript data into our system. This role requires working in shifts that allow for significant overlap with both the US team CST and the India team (IST), likely aligning with UK shift timings or a similar split-shift model. Key Responsibilities: Customer Onboarding: Guide new customers through the setup and configuration of our software. Conduct remote training sessions to ensure clients understand how to use the platform effectively, focusing on data submission and report generation. Develop and maintain onboarding documentation, tutorials, and best practice guides. Data Ingestion & Validation: Receive raw deposition and trial transcripts from clients in various formats. Process, format, and meticulously review transcripts before ingestion into the software. Ensure the highest level of accuracy and completeness during the data ingestion process, identifying and rectifying any discrepancies. Monitor data ingestion pipelines and troubleshoot any failures or errors. Cross-functional Collaboration & Support: Liaise effectively between US-based customers/business teams and the India-based development team. Communicate customer feedback, feature requests, and technical issues related to onboarding and data ingestion to the relevant internal teams. Provide ongoing support to clients regarding data submission and basic platform usage. Collaborate with the development team to understand new features and their impact on onboarding and data processes. Process Improvement: Identify opportunities to streamline and improve the efficiency of the customer onboarding and data ingestion workflows. Contribute to the enhancement of internal tools and processes related to data management. Required Qualifications & Skills: Bachelor's degree.. Candidates with degrees in related fields (e.g., English, Linguistics, law, Computer Science with relevant experience) demonstrating exceptional attention to detail will also be considered. Exceptional attention to detail is paramount for handling sensitive legal data accurately. Strong technical aptitude and willingness to learn new software platforms quickly (Tech Savvy). Comfortable working with digital tools and data formats. Excellent verbal and written communication skills in English, suitable for professional client interaction in the US market. Strong organizational and time management skills, with the ability to manage multiple tasks concurrently. Proactive problem-solving abilities. Customer-centric mindset with patience and empathy. Willingness and ability to work in shifts that overlap significantly with US business hours CST and IST, apparently this will be UK shift which covers both CST and IST. Preferred Qualifications: Prior experience in a customer-facing role (support, success, onboarding). Some familiarity with legal terminology or the deposition process is a plus. Experience with data entry, data processing, or quality assurance. Work Environment: This role requires close collaboration with teams across different time zones. Flexibility to work adjusted hours (split shift / UK shift) is essential for success in this role.

NPD ,casting, machining ,cycle time calculation, jigs fixtures design & drawing reading getting approved at customer end. quality & instruments ,CMM Tools, Gauges, and fixtures design verification arrangement for new products PFD, FMEA Control plan Required Candidate profile BE Mechanical with 4-8year product development casting & precision component for aerospace and defense industry Co-ordinate with cross function team day to day activities and meet the delivery dates.

Are you customer-obsessed, flexible, smart, and analytical? Are you a strategic yet execution-focused leader passionate about e-commerce? Are you an experienced, entrepreneurial professional with a strong work ethic? If so, this opportunity is perfect for you. You will manage a set of partners (third-party vendors), primarily in tier 2/3 cities across India. The purpose of this role is to bring relevant sellers and product selection from these cities onto the Amazon.in platform through strategic partnerships. You and your team will be responsible for: Identifying potential partners in assigned geography Training new and existing partners on operational processes and sales strategies Recruiting new sellers and expanding product selection Providing day-to-day operational support Managing seller account management through partners Maintaining invoicing and payout cycles Additionally, you will drive innovation and continuous improvement in processes and quality to enhance customer experience by collaborating with multiple stakeholders across different functions. This is an exceptional opportunity to join an entrepreneurial team solving challenging problems in the e-commerce landscape. To succeed in this role, you must possess superior customer interfacing skills and demonstrate ownership, analytical ability, and meticulous attention to detail. You will operate in a fast-moving, sometimes ambiguous environment, requiring autonomous work and taking full responsibility for achieving business objectives. The role offers opportunities to develop original ideas, approaches, and solutions in a competitive and dynamic business climate. Key job responsibilities Demonstrate comprehensive understanding of Amazons products and services, effectively communicating their functions and benefits to external audiences. Recruit, train, and manage partners within a designated area or city. Develop and implement standardized operating processes to enhance organizational scalability. Leverage local market insights to define target seller base and industry verticals. Proactively identify and engage valuable partners, sellers, and product selections. Lead team efforts to acquire retailers with high-value product offerings and establish sustainable, long-term partnerships. Collaborate with internal teams to assess seller requirements and implement ideas to boost seller success. Conduct data-driven analysis to support and optimize seller success post-launch. - Bachelors degree - Experience with Excel - Experience with Microsoft Office products and applications

Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Available to work in 24X7 capability. Install, configure, and Administer Oracle WebLogic Server Expert knowledge of Oracle WebLogic Architecture, WebLogic clustering and Domain config. Good WebLogic troubleshooting skills. Worked on WebLogic upgrades and patching. Knowledge on Performance Tuning of WebLogic server components and monitoring aspects of WebLogic. Good communication and customer management skills. At least 7 plus years of experience with Oracle WebLogic Administrator / Consultant / Support Engineer BE/BTech and/or MS in Computer Science or equivalent preferred Oracle WebLogic / SOA / OCI Certification - Preferred Candidates having optional skills of Docker, Kubernetes, and Containers is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customer s IT staff on a regular basis. Either at the client s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.

Key Responsibilities: Solution Design: Collaborate with clients and internal teams to define requirements, Architect DevOps Solutions, and create comprehensive design documentation. Client Interface: Be the single point of contact for the client interface and own the customer communication and technical solutioning presentation. Lead in Pre-Sales activities and proposals. Demonstrable knowledge of AWS best practices across industries. Infrastructure Automation: Design and implement automation tools and frameworks for infrastructure provisioning and deployment. Continuous Integration/Continuous Deployment (CI/CD): Establish and optimize CI/CD pipelines for efficient and reliable software delivery. Containerization: Implement containerization technologies such as Docker and Kubernetes for scalable and portable applications. Cloud Services Integration: Integrate cloud services into DevOps processes, leveraging platforms like AWS, Azure, or Google Cloud. Monitoring and Logging: Set up monitoring, logging, and alerting systems to ensure system stability and performance. Utilize tools like Prometheus, ELK Stack, or similar. Security and Compliance: Ensure DevOps practices adhere to security best practices and compliance standards. Implement security measures and access controls. Collaboration and Communication: Work closely with development, operations, and QA teams to foster a culture of collaboration and shared responsibility. Training and Mentoring: Provide guidance and training to team members on DevOps practices and tools. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven experience as a DevOps Engineer or similar role, with a focus on solution architecture. Strong understanding of DevOps principles and best practices. Strong technical solutioning experience along with ability to sale to the customers Experience with automation/configuration management tools such as Ansible, Chef, or Puppet. Proficiency in scripting languages such as Python, Shell, or PowerShell. Experience with CI/CD tools like Jenkins, GitLab CI/CD, or CircleCI. Knowledge of containerization and orchestration tools such as Docker and Kubernetes. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Experience with monitoring and logging tools like Prometheus, ELK Stack, Grafana, or similar. Understanding of security best practices and compliance standards. Excellent communication and collaboration skills. Ability to work independently, manage multiple projects, and meet deadlines. Preferred Qualifications: DevOps certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar. Experience with infrastructure as code tools like Terraform or CloudFormation. Knowledge of microservices architecture and serverless computing. Experience with Agile methodologies and DevOps culture transformation.

CSS is industry-leading expertise with the highest customer satisfaction to support organization s business every step of the way. Available to work in 24X7 capability. Must have solid Oracle RAC , Golden Gate & Data Guard experience. Strong Performance tuning skills - Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. DB Recovery experience fro corrupted/ Lost datafiles in production system Configure GoldenGate high availability using Oracle DBFS ans Active DataGuard Configure GoldenGate high availability using Oracle DBFS ans Active DataGuard Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. 7+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. Minimum 3 to 5 years experience of administering Goldengate BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.

Key Responsibilities: Maintain regular communication with customers throughout their lifecycle. Process booking application forms in the ERP system, ensuring timely updates Prepare cost sheets for clients. Making Welcome Letter, NOC , Demand Letter & Possession Letter. Facilitate agreement registration and ensure smooth possession processes. To maintain and update customer ledger and accounts. Prepare and monitor monthly target reports, variance reports, and collections review. Monitor collections based on demand raised as per the construction stage. Keep records of customer interactions, process customer accounts and file documents. Legal Coordination: Coordinate with legal teams on cases related to RERA and other related queries. Reporting: Provide daily, weekly, and monthly MIS reports on all activities. Maintain and monitor collection reports.

Work with Product Owners and Engineers to develop implementation plans for various releases within the tribe. Analyse user groups to plan and conduct release engagement interactions Develop and present complex schedule and dependency plans which meet successful release criteria Understand, co-ordinate, resolve and tracking a range of complex interdependencies required for a successful release outcome Understand, facilitating and ensuring that key release related activities are completed Co-ordinate and/or execute moderate to complex deployment activities Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews Raise Change Record and seek required approvals from stakeholders Participate in the Change Advisory Board meetings and present the change, discuss the release scope and roadblocks Plan and lead the dry runs before the release Produce Deployment Run Books and Implementation Plans and conduct the walkthrough of the implementation plan with the wider audience. Negotiate, plan and manage all implementation activities Lead and co-ordinate the go-Live activities including the execution of the implementation Plans and checklists. Encourage common implementation skills across Technology Areas to enable others to manage change in a complex operating environment Assist business with complex risk profiling - identify and assess risks and controls Able to build strong and influential stakeholder relationships Drive continuous improvement of implementation content, coming out of retrospectives . Content Management or ALM Additional Skills: Excellent customer interfacing skills. Excellent written and verbal communication skills. Strong attention to detail and outstanding analytical and Problem-solving skills