104 Customer Interface Jobs - Page 2

Good NOC or SOC or GOC operational experience - Having good Network admin background (CCNP Level of skills) - Manage the team, drive the team to meet the SLA deliverables - - Daily Operational Governance - Weekly and Monthly review preparation and presentation to customer - Performance monitoring of the team members - Customer management

You will be working as a Project Leader at Hitachi Automation India Pvt Ltd in Pune, India. As a Project Leader, your responsibilities will include: - Controlling and monitoring all project-related duties. - Handling BIW (Body-in-White) projects for Automotive OEMs. - Coordinating with internal teams and customers. - Micro-managing project-related activities. - Having good knowledge of BIW design, process, quality, estimation, budget, and cost control. Your skills should include: - Preparing and floating RFQs as per customer requirements and cycle time. - Detailed schedule preparation and serving as a single point of contact between customers and internal teams. - Monitoring customer schedul...

As a Contracts Processor at Qualifacts Systems, your role involves processing various contract documents and ensuring accuracy and timeliness. Your responsibilities include: - Processing Service Change Forms, Statements of Work, Amendments, Vendor agreements, and other contract documents for Qualifacts Systems" three platforms. - Developing, routing, and processing Customer Amendments as required. - Conducting reviews and QA checks on Salesforce dashboards to ensure all contracts are processed and nothing remains outstanding. - Maintaining Customer contract folders with proper naming conventions and ensuring all contracts are saved. - Providing detailed supporting documentation to internal t...

As a Senior Manager in Warehouse & Logistics, you will be responsible for overseeing the overall management of warehouse / Distribution Center (DC). Your key responsibilities will include: - Managing all INWARD [Import & Domestic ] & OUTWARD process of material/ goods - Demonstrating knowledge of local business dynamics [Varai / Mathadi etc.] - Handling Import & Local documentation including CVD / CHA / Logistics / DC / E-way bills etc. - Ensuring compliance with internal, local & statutory regulations - Efficiently managing inventory and maintaining control over it - Facilitating internal and customer interface & coordination - Planning and overseeing logistics, warehouse, transportation, a...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts ...

Role Overview: As a Manager - Global Program Management at Flex, you will lead program teams to deliver engineering, cost, quality, and timing requirements. You will be responsible for managing program budgets, monitoring profitability metrics, and developing program timing plans to meet internal and external customer needs. Effective communication with team members and stakeholders, obtaining program financial appropriation, and ensuring compliance with company procedures are key aspects of this role. Additionally, you will be involved in developing processes to improve efficiency and maximize team effectiveness. Key Responsibilities: - Lead program teams to deliver engineering, cost, quali...

Customer Onboarding Project Manager About the Role We are seeking a highly skilled and motivated Customer Onboarding Project Manager to lead end-to-end implementation projects for our SaaS-based Applicant Tracking System (ATS). The ideal candidate will be a certified Scrum Master with strong expertise in Agile methodologies, technical knowledge of databases and APIs, and a proven track record of managing implementation teams and customer-facing projects. Key Responsibilities Lead multiple, concurrent customer onboarding and implementation projects for our ATS platform. Define, plan, and execute end-to-end project delivery using Agile project management frameworks. Utilize JIRA to manage proj...

Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. Work closely with a team of architects, SMEs, process consultants in...

Job Title: Senior Technical Consultant Work Mode: Hybrid Exp: 7 to 9 Years Shift Timing: 2PM-11PM Job Description: This will suit an expe specifically ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. Work closely with a team of architects, SMEs, process consultants in end to end implementatio...

About The Role Key Objective of the Job: Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team. Execute all activities / campaigns as planned by the respective Digital Sales Manager Displaying customer centricity by executing all customer interface processes within defined timelines. Collaboration with various internal / external teams (Contact Center, Internal Business t...

We are looking for a skilled Butler Manager to join our team at The Leela Palace in Udaipur. Candidates should have 3-6 years of experience. Roles and Responsibility Manage and coordinate the daily activities of the butler team to ensure seamless service delivery. Develop and implement effective strategies to enhance customer satisfaction and loyalty. Supervise and train new hires to meet high standards of service quality. Collaborate with other departments to achieve business objectives and goals. Analyze customer feedback and implement changes to improve overall guest experience. Maintain accurate records and reports of team performance and customer interactions. Job Requirements Proven ex...

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). Role & res...

Role and Accountabilities: This will suit an experienced Candidates with ServiceNow - ITOM Service Mapping skills. In primarily involved in mapping data from various systems into ServiceNow, ensuring the efficient and accurate transfer of information, and supporting integrations with other tools and services. The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices. Designing, developing, and deploying service maps, working with discovery patterns, and ensuring accurate representation of IT services and their underlying infrastructure. Strong understanding of CMDB, its structure, and its relationship to ITOM. Develop and imp...

Role Overview: As a Site Manager at the company, you will be responsible for the successful execution of all activities on the assigned construction site. Your primary goal will be to ensure that all tasks are completed on time, within budget, and in accordance with the contractual scope and requirements. It will be your responsibility to maintain the highest standard of quality of the works, ensure an incident-free construction site, and ensure complete adherence by all personnel to the Health, Safety, and Environment (HSE) plans and regulations. Key Responsibilities: - Act as the main interface to the Customer on all contractual matters and maintain a good relationship with local authoriti...

About Position Sound Knowledge of Piping & Layout in Hydro Power Plant Engineering Review, Develop and implement Lean Engineering process & Quality standards and improved engineering practices and to ensure implementation in project. Technical assessment of tenders and projects. Expertise in new conceptualization, layout and equipment design/optimization with required technical specification. Lead the team to execute Basic & Detail Engineering, ensure FOE implementation & validate the work what has been done. Hands on working knowledge in E3D/Revit/ Navisworks/CAD tools. Good hands on knowledge of CAD neutral data formats exchange across various CAD tools like NX , E3D, Revit, Navisworks, Au...

As the Physical Flow Manager for the Kadi, Gujarat plant, you will play a crucial role in overseeing the entire physical flow activities and reporting directly to the SCM Lead. Your responsibilities will include leading key processes such as inventory accounting, inbound & outbound logistics, from material receipt to line feeding, and dispatching finished goods to customers. Additionally, you will be responsible for resource planning of manpower and space. Your specific functional capabilities, knowledge, and skills will include: - Ensuring critical SCM KPIs such as inventory accounting, 100% customer DSA, no premium freight, and no obsolescence on SCM failure. - Managing customer interface ...

About The Role 11493 Key Objective of the Job: Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team. Execute all activities / campaigns as planned by the respective Digital Sales Manager Displaying customer centricity by executing all customer interface processes within defined timelines. Collaboration with various internal / external teams (Contact Center, Internal Busi...

Role Overview: As a seasoned professional, you will lead the Project Management and Client Engagement function for software, geospatial data, and GIS services deliveries. Your primary responsibility will be to ensure smooth execution, clear communication, and high customer satisfaction by acting as the bridge between internal delivery teams and external clients. Key Responsibilities: - Lead project planning, tracking, and execution for software, GIS services, and data delivery - Manage resource alignment, risk mitigation, and milestone tracking - Define and enforce standard project delivery methodologies, templates, and reviews - Act as the primary point of contact for clients for all delive...

Role & responsibilities Act as the main point of contact for customer quality concerns and escalations Lead investigations into customer complaints, warranty issues, and field failures Coordinate containment actions and corrective measures across production and engineering teams Ensure timely and effective communication with customers regarding quality status and resolutions. Monitor production processes to ensure customer-specific quality requirements are met Validate incoming materials and components for conformance Coordinate containment actions for defective parts and manage rework activities Monitor and ensure compliance with customer-specific requirements and industry standards (e.g., ...

Position: Sr Manager Program Management Experience: 12 - 18 years Industry: Electronics Manufacturing Services (EMS) Work Location: Mysore Job Summary: The Sr. Manager Program Management will be responsible for leading key customer accounts, ensuring operational efficiency, and driving total customer satisfaction in the Electronics Manufacturing Services (EMS) domain. This role requires cross-functional leadership, strategic planning, and deep understanding of product lifecycle and industrialization in electronics manufacturing. Key Responsibilities: Customer Account Leadership: Own and manage strategic customer accounts. Ensure high customer satisfaction and retention. Act as the primary li...

India Foods Business is a full-service manufacturing and marketing unit comprising over 500 employees spread across multiple locations across India. Our product portfolio includes the Pillsbury, Betty Crocker, Haagen-Dazs, and Nature Valley brands, catering to both direct-to-consumer and B2B channels in Retail, Food Service, Bakeries & Exports. We blend the strengths of a global enterprise with the innovative mindset and cultural sensitivity characteristic of a local company. As a Technical Support Officer, your responsibilities will include supporting local sales and business development initiatives. You will serve as a technical expert and advisor to Hotels and Restaurants, such as QSRs, P...

As a software developer at Applied Materials, you will be responsible for developing code and documentation for challenging software projects, as well as designing and implementing bug fixes. You will play a key role in defining software specifications, troubleshooting software problems, and performing tests on code and enhancements. Additionally, you will interact with both internal and external customers to gather requirements, analyze schedules, and address software issues. With 6-14 years of relevant work experience, you will bring a strong educational background in Information Technology, Engineering, or Computer Science to the table. Your work location will be at ITPL, Whitefield in Ba...

Job Description Summary Become part of a winning team and help to deliver the Green Energy transition Job Description As a Senior LV Secondary Engineer , you will be working across two engineering disciplines. Solution and engineering centre (ITO and OTR in all aspects of HVDC LV secondary Engineering, reporting to the Head of Control & Protection Engineering. This role includes developing department talent and Engineering process management, provide technical guidance, mentoring, drive consistent design practices, common global processes for projects implementation and provide technical solution that meets project delivery and Tender objectives. Roles and Responsibilities As a Senior LV Sec...

You are a skilled and experienced Python and Java Developer, sought after to join our development team. Your strong background in software development, coupled with expertise in both Python and Java programming languages, makes you the ideal candidate. Your responsibilities will include designing, developing, and maintaining scalable and efficient applications. Additionally, you will collaborate with cross-functional teams to deliver high-quality solutions. Your role encompasses requirements analysis, application design, development, documentation, build deployment, troubleshooting, and customer interface. You are expected to hold a degree in Any Graduation, with Engineering/Science graduate...

You will play a key role in Vonage's Product Management Mission by bridging technology and business needs to deliver innovative products and services to the market. Your responsibilities will involve envisioning the future, coordinating cross-functional efforts, and applying business understanding, customer knowledge, and competitive awareness to develop cutting-edge products and features that revolutionize the communications industry. As a Senior Product Manager for Messaging APIs at Vonage, you will drive the evolution of SMS and Messaging products, creating scalable, profitable communication APIs across various industry use cases. Your primary focus will be on owning and managing assigned...