218 Customer Interactions Jobs - Page 9

Job description Verify transmission, switching and routing use cases and Architecture on Tejas Engineered Products against Telecom standards. Test Cases have to be prepared for all Telecom Products. Manual Testing has to be done for the reviewed Test Cases. Need to capture Test Results for all the Test Cases. PRs have to be raised for the bugs found. Need to interact with Design team to get fix for the PRs raised. Need to offer the Tests to Customer Representative. Need to interact with Customer for finalizing the Test Results and other Technical requirements. Need to travel to external labs to conduct various tests as per Telecom Standards. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) De...

Responsibilities: Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat. Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively. Gather and document customer requirements accurately, ensuring clear communication between customers and internal teams. Collaborate with cross-functional teams to ensure timely resolution of customer issues and requirements. Maintain detailed records of customer interactions and transactions. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer experience. Adhere to company policies and procedures at all times. R...

Are you a sales-savvy individual with a passion for business development? CyberFrat is looking for a talented Business Development (Sales) intern to join our dynamic team As an intern, you will have the opportunity to hone your sales skills, refine your sales pitch, and showcase your English proficiency in both spoken and written communication Additionally, you will work on email marketing campaigns to generate leads and drive business growth. Selected Intern's Day-to-day Responsibilities Include Conduct cold calls to potential clients to introduce our membership plans & other services Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all in...

Job Description for a Delivery Person: (ON FIELD ROLE) Job Title: Delivery Person Location: Mulund East, Mumbai (ON FIELD ROLE) Company: International Inocom Technologies Pvt. Ltd. (IITPL) Employment Type: Full-Time Working Hours: 10:00 AM - 06:30 PM Job Summary: We are looking for a reliable and punctual Delivery Person to join our team. The ideal candidate will be responsible for delivering products to customers safely and on time, maintaining professional customer interactions, and ensuring all delivery-related documentation is completed accurately. Key Responsibilities: Pick up and deliver goods to customers. Products like IT Hardware Components. Load, transport, and deliver items in a s...

Key Responsibilities: Feedback Collection : Gather customer feedback and share with internal teams (e.g. Operations, Sales, product development, marketing) to facilitate improvements in products and services. Relationship Management : Build sustainable relationships and trust with customer accounts through open and interactive communication. Problem Solving : Identify and assess customers' needs to achieve satisfaction. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up internally to ensure resolution. Process Improvement : Continuously look for ways to improve the customer service process and enhancecustomer satisfaction. Reporting : Keep...

Urgently Required for an Fast Growing Edtech Start-up Firm corporate office located at Mulund West. Job Description - Develop new business opportunities through networking, referrals, and cold calling. - Conduct in-person presentations and product demonstrations to potential clients. - Establish and maintain strong relationships with key decision-makers and stakeholders. - Negotiate terms and conditions of sales agreements to achieve mutually beneficial outcomes. - Gather and analyze information about market trends, competitor activities, and customer preferences. - Provide post-sale support to address customer inquiries, issues, and concerns. - Resolve any problems or complaints promptly to...

Job Responsibilities - i) Maintaining Routine Service Request Receiving daily MIS from customer care Updating daily MIS with corrective action summary, revert & resolution plan Sending daily MIS to customer care with updated corrective action summary, revert & resolution plan Giving daily technician feedback & call closed reports to customer care for updating in MIS Updating daily pending calls Providing details for sending quotations to customers to customer care. ii) Customer interactions Updating quote code in D365 reactive cases. Following up with the customer for approval & orders. Speaking to the customer for any escalations and resolutions. Fixing up appointments with the customers fo...

Handling customers and also handle the calls for enquiry. Convince by explaining the project Job Summary: We are seeking a proactive and empathetic Customer Relation Executive to manage and enhance customer relationships. The role involves addressing customer inquiries, resolving issues promptly, and ensuring a positive customer experience to drive satisfaction and loyalty. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, or in-person. Handle customer inquiries, complaints, and feedback professionally and efficiently. Build and maintain strong relationships with customers to enhance retention. Collaborate with internal teams to resolve customer issu...

Applicant Requirements : - Should have experienced in a Manual control Valves or Penumatics or actuators. -Should have Minimum 3 Years in Sales Field .Responsibilities: Sales and Business Development: Identify and develop new business opportunities within the assigned territory. Achieve and exceed sales targets and objectives. Conduct market research to identify potential customers and market trends. Prepare and deliver sales presentations and technical proposals. Manage and maintain a strong sales pipeline. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Provide technical support and product information to customers. Address c...

Job Overview: We are seeking highly motivated and customer-focused Voice Process Associates to handle inbound and outbound calls for US General Insurance clients. In this role, you will be responsible for assisting customers with general inquiries related to their insurance accounts, such as payment updates, and other non-policy-related requests. You will play a key role in ensuring smooth communication and a positive experience for our customers. Key Responsibilities: Handle inbound and outbound calls professionally, providing assistance for insurance-related inquiries. Guide customers through standard processes, offering support in updating or verifying their information. Ensure calls are ...

Office Timings: Monday to Friday: 4:30 AM 1:30 PM (Includes 1-hour break) Saturday: 4:30 AM 10:30 AM About the Role: We are looking for Telecallers to join our team at UVLink Tech Services LLP and support our partner company in Australia (Loans at Life), a finance company specializing in loan services. The role involves engaging with potential and existing customers, explaining financial products, and assisting with loan processing. Key Responsibilities: Make outbound calls to potential customers and understand their loan requirements. Explain loan products, eligibility criteria, and documentation process. Communicate fluently in English to engage customers effectively. Follow up with leads ...

Dear Candidate, We are looking for Sales Coordinator-F Skill- Communication Skills, Advance Excel, Attending Calls and Coordination with Client Exp- 2-3yrs Salary- 12-18k Interested candidate share your cv at 7042740656

Immediate Joiners Wanted! Hiring for Customer Support - US Telecom (Voice || Blended) Eligibility: Graduate Freshers HSC + 6 Months BPO Experience HSC + 3-Year Diploma Shift : US Shift - Evening & Night (Rotational) 5 Working Days | 2 Rotational Transportation : Home Pick-up & Drop Rounds : HR -> Versant -> Ops Marksheets & Passing Certificates Mandatory Key Responsibilities: Handle customer queries, complaints, and feedback via calls, emails, chat, and social media (if applicable). Provide timely and accurate responses, ensuring high customer satisfaction. Resolve product or service issues by clarifying the customers concern, determining the cause, and offering a suitable solution. Escalate...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge abou...

About the Role (WORK FROM OFFICE) We are looking for young, energetic, and empathetic problem-solvers who can delight customers at every interaction. This is not just a customer service role its about having the curiosity, emotional intelligence (EQ), and drive to solve problems while keeping the customer first, always. Key Responsibilities Handle customer queries via calls, emails, or chat with empathy and professionalism. Understand customer issues, analyse, and provide effective solutions. Maintain accurate records of interactions and resolutions. Collaborate with internal teams to ensure smooth customer experiences. Requirements 02 years of experience in customer service or a related fie...

Dear Candidate, We are looking for Sales Coordinator Skill- Communication Skills, Advance Excel, Attending Calls and Coordination with Client Exp- 2-3yrs Salary- 12-18k Interested candidate share your cv at 7042740655/56

Promote and sell pharmaceutical products, medical equipment, and medical products to doctors, pharmacists, and hospitals within the assigned territory. Conduct regular visits to healthcare facilities and engage with healthcare professionals to present product information and address concerns. Offer complete product knowledge, including usage, dosage, and benefits. Build strong relationships with healthcare professionals to enhance product awareness and achieve sales targets. Actively listen to customer needs and concerns, offering appropriate product recommendations. Gather insights on market trends, customer feedback, and competitor activities and report to internal departments. Collaborate...