218 Customer Interactions Jobs - Page 5

You will be responsible for utilizing your technical skills in Oracle HCM Cloud, including Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, and data loading tools (HDL, HSDL), HCM Extract. With a career level of IC4, you should have at least 5+ Oracle Fusion HCM implementations and support exposure, showcasing hands-on experience in any of the three modules. Your role will require you to possess Human Capital Management business processes knowledge and concepts, allowing you to align product functionality with business processes and provide implementation advice to customers. Having expert skills in SQL and PLSQL is crucial for this position, as well as the ability to offer ...

We are seeking enthusiastic and driven Field Sales Executives to become part of our dynamic team. As a Field Sales Executive, you will thrive in engaging with customers, possess a strong passion for sales, and demonstrate the ability to work autonomously in the field. Freshers are encouraged to apply for this role as no prior experience is required. The minimum educational qualification for this position is Higher Secondary. This opportunity is open to individuals of all genders within the age range of 18 to 50 years. It has come to our attention that there is a job scam circulating in the name of our organization. We want to clarify that we do not charge any application or processing fees f...

The role of DGM Customer Centricity Head at Godrej Properties Limited (GPL) in Bangalore, India, entails overseeing the end-to-end customer relationship journey and Net Promoter Score (NPS) management. Your responsibilities include managing all aspects of after-sales relationships post the booking stage, ensuring timely sale-related documentation, collections, and resolution of customer issues. You will devise and distribute collection targets based on Annual Operating Plan (AOP) projections, strategize collection projections for the month, and prepare Customer Centricity Budget for the entire customer life cycle. Your operational duties involve supporting new launches, resolving customer is...

As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and ma...

As a Food Delivery Partner at Swiggy, you have the opportunity to elevate your career while savoring the flavors of success. Join the bustling team at B.T Kawade Road in Pune and be a part of delivering happiness through delectable experiences to our customers. Your role involves ensuring prompt and secure food deliveries, maintaining positive customer interactions, and adhering to designated delivery routes. While prior delivery experience of 0 to 6 months is beneficial, we welcome newcomers who are eager to join our ranks. The salary for this position ranges from INR 20,008 to 40,000 per month on a per-packet basis. To apply for this position, please visit Swiggy's official website and nav...

As an intern at our organization, your primary responsibilities will include responding to customer queries through phone, email, and chat channels. You will be assisting in resolving complaints and providing suitable solutions to ensure customer satisfaction. Additionally, maintaining customer records, updating databases, and supporting the team in enhancing customer service processes will be part of your day-to-day tasks. Furthermore, you will be expected to gather customer feedback and report valuable insights to the team. To excel in this role, you should possess strong verbal and written communication skills. It is crucial to handle customer interactions with patience and professionalis...

Experience: 1+ Yrs Location: Viman Nagar - Pune Office Time: 09.00 AM to 06.00 PM Roles & Responsibilities: Call new leads received through digital and non-digital advertisements and explain our products and services. Persuade potential customers to subscribe to our services. Answer customer calls professionally to take or cancel orders, or to gather details regarding inquiries or complaints. Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken. Process orders, forms, and applications efficiently. Follow up with customers to ensure their issues have been resolved appropriately. Escalate unresolved complaints or special requests ...

We are seeking a highly articulate and customer-focused International Voice Associate to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maint...

We are seeking dynamic individuals for the International Voice/Chat role at KVC Consultants Ltd. In this position, you will be responsible for providing exceptional customer support and resolving inquiries for our international clientele through both voice calls and live chat, ensuring a seamless and positive experience. Roles and Responsibilities: Manage and respond to customer inquiries and issues efficiently across international voice calls and chat platforms . Provide accurate information, troubleshoot problems, and offer effective solutions to customer concerns. Maintain a high level of professionalism, empathy, and courtesy in all customer interactions. Adhere to established service le...

We are seeking highly motivated Customer Support Associates to join KVC Consultants Ltd. In this role, you will be responsible for managing customer interactions across calls, emails, and chat, ensuring timely and professional service. You will leverage your problem-solving skills and business knowledge to provide first-time resolutions and maintain high customer satisfaction. Roles and Responsibilities: Manage all customer interactions through calls, emails, and chat in a timely and professional manner within agreed service levels. Complete customer requests for new or additional services according to business rules and processes, within defined service levels and accuracy targets, to ensur...

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department wh...

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate pr...

You are a reliable and detail-oriented Cashier being sought to join a mobile retail store in Vadodara. Your responsibilities will include handling cash, card, and UPI transactions accurately, generating daily sales reports, assisting customers at the billing counter, maintaining cleanliness and organization, reconciling the cash register, collaborating with sales staff for a smooth customer experience, and ensuring compliance with company policies. To be successful in this role, you should have a minimum of 6 months of cashiering or retail billing experience, basic knowledge of billing software/POS systems, strong math and communication skills, and be trustworthy and responsible with handlin...

Job Description: As a Supervisor at our company based in Maihar, you will be responsible for overseeing daily operations, managing team performance, ensuring compliance with safety standards and regulations, and coordinating activities between different departments. This is a full-time hybrid role, with the flexibility of working from home. Your role will involve training new employees, handling customer queries and complaints, maintaining accurate records, and ensuring an efficient workflow. To excel in this position, you must possess strong leadership and team management skills. Excellent organizational and time-management abilities are essential to effectively carry out your responsibilit...

Identify and pursue new business opportunities through cold calling, networking, and site visits Promote and sell company products/services to new and existing clients Schedule and conduct product demonstrations and client meetings Follow up on leads and maintain active communication with potential clients Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales, customer interactions, and reports Collaborate with internal teams (Support/Accounts/Admin) to ensure smooth service delivery Stay up-to-date with product knowledge and industry trends

You will be responsible for prospecting and generating leads within the domestic market using various channels like cold calling, networking, and referrals. Your main tasks will include conducting research to identify potential customers, understanding their needs and preferences, and presenting our products or services to them, emphasizing features, benefits, and unique selling propositions. It will be your duty to negotiate and close sales deals, ensuring mutually favorable terms and conditions for both the company and the customer. Maintaining accurate records of sales activities, including customer interactions, sales orders, and revenue forecasts, will be crucial. You will collaborate w...

Collections Management Manage and oversee the end-to-end credit control process, ensuring timely collections and minimizing overdue accounts. Monitor customer accounts and follow up on outstanding invoices via calls, emails, and escalation procedures. Maintain accurate records of collections activities and customer interactions. Timely reminder letters to the customers Dispute Resolution & Stakeholder Management Investigate and resolve billing disputes, deductions, and payment discrepancies. Liaise with internal teams (finance, sales, operations) to ensure smooth resolution of customer issues. Negotiate payment plans with customers when necessary, ensuring compliance with company policies. R...

As a Policy Advisor based in Bangalore, you will be responsible for effectively communicating in English and Hindi with customers. Your role will require you to be a quick learner, adept at understanding new systems and processes, and meticulous in your communication to minimize errors. The ideal candidate must possess a minimum of 1 year experience in customer handling across both voice and non-voice processes. You should have a natural inclination towards assisting and serving clients, showcasing active listening, empathy, and patience during customer interactions. In addition, you should have the ability to convert leads into sales without resorting to aggressive tactics, and be skilled i...

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requ...

You will be responsible for leading and managing the CRM team in the construction sector to ensure high-quality customer interactions. Your role will involve building and maintaining strong relationships with key customers and clients, as well as ensuring the proper use and updating of the CRM software/system. Monitoring CRM data quality, accuracy, and usage across the team will be a key part of your responsibilities. You will also need to identify gaps in customer service processes and suggest improvements, collaborating with sales, marketing, and operations teams to ensure customer needs are met. It is essential that all CRM activities comply with company policies and data protection regul...

EV -charging Key Responsibilities: Make outbound calls to prospective customers to promote EV charging solutions. Understand customer needs and explain product features and benefits. Maintain accurate records of customer interactions and sales progress. Follow up on leads and close sales efficiently. Achieve daily/weekly targets as set by the team lead.

As a Sales Intern (Full Time) at our onsite location in Lucknow, you will have the opportunity to kick-start your career in technology sales. Join our team as a Business Development Executive (Intern) to gain valuable hands-on experience and work alongside a dynamic and supportive team. This paid internship offers an excellent chance for learning, mentorship from seasoned professionals, and real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads through research and outreach. You will conduct market research to understand industry trends and client needs, support the team in preparing sales ma...

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance among the sales staff. We are looking for a dynamic individual with deep sales knowledge, exceptional coaching skills, and a metrics-driven approach to performance improvement. Your duties will include designing and implementing training programs tailored for new joiners and existing sales teams. Regular training needs analysis and refreshers will be conducted to enhance performance. Monitoring, assessing, and enhancing the quality o...

You will be responsible for handling international inbound calls, emails, and chat support in a professional and timely manner. It is essential to accurately log all customer interactions and cases into the designated system/tool. Additionally, you will assist and support candidates by resolving their queries and providing relevant information or guidance. Trigent Software is an SEI CMM Level 4 certified information technology services consulting company with offices in Southborough, Massachusetts, the US, and India. The company offers offshore software development, outsourced product development, web application development, software maintenance, business intelligence, system integration, l...

As a Sales Intern (Full Time) in Lucknow, you have the opportunity to kick-start your career in technology sales by joining us as a Business Development Executive (Intern). You will work with a dynamic and supportive team, gaining valuable hands-on experience. This paid internship offers a chance for learning, mentorship from seasoned professionals, and real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads through research and outreach, conducting market research to understand industry trends and client needs, supporting the team in preparing sales materials and presentations, learning and u...