218 Customer Interactions Jobs - Page 4

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities t...

We are seeking a BPO Chat/Voice Process Associate to join our team. This role is perfect for a customer-focused individual who can effectively manage and resolve customer inquiries through both voice calls and live chat, ensuring a high level of service quality and customer satisfaction. Roles and Responsibilities Handle inbound and outbound calls, as well as live chat sessions, to address customer questions, concerns, and issues. Provide accurate and comprehensive information about products, services, and policies. Troubleshoot and resolve customer problems efficiently, escalating complex issues to the appropriate team when necessary. Maintain a professional and empathetic demeanor while co...

As a Service Manager, you will be responsible for overseeing the operations of an efficient automotive service department. Your primary duties will include leading a team of service technicians and support staff, ensuring that the service department adheres to safety policies and procedures, managing customer interactions, and overseeing the training and performance of Service Technicians. In this role, you will play a key role in maintaining the smooth functioning of the service department, ensuring that all tasks are carried out effectively and efficiently. You will be required to provide guidance and support to your team members, fostering a positive working environment that promotes coll...

As a Sales Associate at UnifyCX, you will play a crucial role in managing the sales pipeline from end to end. Your responsibilities will include consulting, qualifying, and converting potential leads into customers. We are seeking individuals with a positive attitude, a healthy competitive spirit, and a self-driven attitude to join our team. You will be expected to have excellent interpersonal skills, the ability to interact effectively with customers and peers, and a quick learner with an inquisitive mind. An interest in technology and willingness to work on a pre-defined roster are also essential qualities we are looking for in potential candidates. Your day-to-day tasks will involve adopt...

You will play a vital role as a Sales Consultant in our team, where your primary focus will be on promoting and selling electric scooters. Your main responsibilities will include achieving sales targets, ensuring high levels of customer satisfaction, and delivering exceptional showroom experiences. Your daily tasks will involve welcoming walk-in customers, understanding their needs, and recommending suitable electric vehicle models. You will also be responsible for providing detailed information on product features, specifications, pricing, and financing options. Conducting test rides, demonstrating key vehicle functionalities, and following up with leads from various sources will be crucial...

You are the APAC Sales Associate at UnifyCX, a transformative AI platform dedicated to empowering teams and delivering exceptional customer experiences. You are a Sales Associate holding the position of Junior Analyst based in Mangalore, working a 9-hour shift daily. UnifyCX prides itself on engineering superhuman customer experiences by blending strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI and Voice of Customer. With a focus on automation, talent enablement, strategic partnerships, and data ethics, UnifyCX prioritizes measurable results for over 200 client programs. As a certified minority-owned business, UnifyCX values diversity and is an Equal Opportunity...

You will be responsible for making outbound calls to prospective customers in order to introduce and sell company products or services. Additionally, you will handle inbound calls from customers who have inquiries about products, services, or order statuses. It will be your duty to maintain detailed records of customer interactions and sales activities in the company's CRM system. Your goal will be to achieve or exceed monthly sales targets and quotas by following up on leads and conducting research to identify potential prospects. You will provide product information and answer customer questions to encourage sales, while also building and maintaining positive relationships with customers t...

As a Pre-Sales Service Engineer at Veetrag Computers Pvt. Ltd., your primary responsibility is to support the sales and service teams by providing technical expertise during pre-sales activities. You will play a crucial role in conducting product demonstrations, assisting with installations, and ensuring customer satisfaction. Your goal will be to obtain a minimum of 5 signed feedback forms from customers each month to monitor and enhance customer experience. Your key responsibilities will include offering pre-sales support by assisting the sales team with technical product knowledge during customer meetings and demos. Additionally, you will conduct site assessments, deliver product presenta...

As a Speech Analyst at Observe.AI, you will play a crucial role in analyzing spoken language data to derive valuable insights. Your responsibilities will include configuring and automating quality assurance processes, collaborating with cross-functional teams to enhance speech-based applications, and improving business processes through interaction analytics. Additionally, you will be involved in resolving issues, measuring value, and delivering key business metrics to customers. Your primary tasks will involve understanding customer quality evaluation forms, configuring trackable points of interest into the dashboard, automating scoring using speech analytics tools, and providing thought le...

As an Inside Sales Intern at our company based in Lucknow, you will have the opportunity to kick-start your career in technology sales. Join our team as a Business Development Executive (Intern) and gain valuable hands-on experience in a dynamic and supportive work environment. This paid internship offers a unique chance to learn from seasoned professionals, receive mentorship, and gain real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads through research and outreach. You will conduct market research to understand industry trends and client needs, as well as support the team in preparing s...

As an Assistant Manager / Deputy Manager / Senior Manager in the Business Development Team (BDT) of an Aerospace Manufacturing company, based in Bangalore, your primary responsibility is to identify new opportunities in the market and product segment in alignment with the business strategy approved by the Management. With a minimum of 5 to 10 years of experience in the Manufacturing segment, you will be expected to leverage your expertise in project management, cost management, and risk assessment to drive business growth. Your role will involve identifying new customers, reviewing their profiles, and conducting preliminary assessments to determine potential collaborations. You will be requi...

To support the continued growth and advancement of our E-commerce platform, we are seeking a dynamic and forward-thinking Online Range Team Leader with a strong focus on innovation and growth. With a background in E-commerce and Omnichannel from the Retail sector, as well as experience in leading a small team, you are well-positioned to drive our online range strategy to new heights. Your role will involve meticulous planning, execution, and monitoring of deliverables, all while strategizing to achieve our ambitious objectives. As a key player in identifying growth opportunities in the digital landscape, managing the online range, and collaborating with various stakeholders, you will play a ...

As a Busbar Engineering Manager at our power and signal business unit within the consumer and commercial division, you will be responsible for leading the busbar engineering team, supporting global busbar growth, and contributing to power distribution unit projects. Your role will involve designing and developing various categories of busbars, providing expertise in thermal management and structural evaluations, and ensuring customer-centric development by closely interacting with customers to understand their requirements and provide suitable solutions. In addition to being proficient in busbar design and development, you will lead talent development initiatives, manage resources effectivel...

The Customer Success Associate plays a crucial role in ensuring excellent customer satisfaction and support for the organization. You will be a key member of the leadership team, helping to craft customer success strategies, build strong relationships with customers, and collaborate with cross-functional leaders internally to deliver consistently excellent customer experiences. Your role will involve maintaining a positive and professional image of the company while providing exceptional service. Your responsibilities will include: - Portfolio Management: Supporting the Property Manager in overseeing multiple properties, ensuring smooth operations and compliance with regulations, monitoring ...

Key Responsibilities: Respond to customer queries via phone, email, or chat Resolve complaints or direct issues to appropriate teams Maintain records of customer interactions Follow company guidelines and processes Meet quality and response time targets Requirements: Good communication skills in English (and local language if required) Basic computer skills Ability to handle customer concerns patiently Willingness to work in shifts (if applicable)

The Customer Relations Manager role is a full-time position located in Neyyattinkara, Parassala, Trivandrum. As the Customer Relations Manager, you will be in charge of managing customer interactions, handling customer inquiries and complaints, and attracting new business opportunities. Your daily responsibilities will involve supervising customer service operations and actively participating in business development projects. To excel in this role, you should possess a degree from any recognized institution. Your educational background will equip you with the necessary skills and knowledge to effectively carry out the responsibilities of a Customer Relations Manager. Join us in this exciting...

As a Business Development Executive (Intern) in the role of Inside Technical Sales based onsite in Lucknow, you will have the opportunity to kick-start your career in technology sales. Joining a dynamic and supportive team, you will gain valuable hands-on experience through a paid internship that offers mentorship from seasoned professionals and real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads, conducting market research to understand industry trends and client needs, supporting the team in preparing sales materials and presentations, learning and using CRM tools effectively, participat...

As an enthusiastic Sales Representative, you will be responsible for reaching out to potential customers to introduce and promote our company's diverse range of products and services. Your role will involve handling both outbound and inbound calls, efficiently responding to customer inquiries, and providing comprehensive information to drive sales effectively. It will be your duty to maintain accurate records of all customer interactions and sales-related activities using our CRM system. Meeting or surpassing monthly sales targets and quotas will be a key performance indicator in this role. You will proactively follow up on leads, conduct thorough research to identify promising prospects, an...