116 Customer Interactions Jobs - Page 4

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

Roles and Responsibilities Manage sales activities in showroom, including generating leads, making presentations, and closing deals. Develop strong relationships with customers to understand their needs and preferences. Maintain accurate records of customer interactions, orders, and inventory management. Collaborate with other team members to achieve sales targets and improve overall performance. Ensure timely delivery of products to customers while maintaining high levels of customer satisfaction.

IT Helpdesk Analyst - Female We are seeking a detail-oriented and professional IT Helpdesk Analyst (Female) to provide exceptional technical support to our clients and users. This role demands excellent communication skills, a knack for troubleshooting, and the ability to manage multiple tasks in a fast-paced IT environment, primarily handling international inbound calls, emails, and chats. Address all queries raised by external/internal Users via all mediums like Calls, Emails, and Chats . Utilize Teams or other internal tools for remote sessions when needed. Find the root cause of the issue and resolve every single issue raised by the User professionally. Follow process guidelines, SLAs, and TATs set by the Organization. Learn all Processes including various Product versions, Web Admin navigations, Jira, Confluence, etc. Ability to use multiple applications at the same time to assist Users and resolve their issues. Take complete ownership of every ticket assigned, including initial response, follow-up, troubleshooting, and liaising with other Departments for resolution. Same applies to reopen cases. Be flexible to attend all training sessions and clear assignments/pass exams (Meta-compliance, ITIL, etc). Utilize resources appropriately; prefer calling the User as the first mode of contact, followed by emails. Be available for remote sessions to investigate User issues. Analyze every single ticket and identify the appropriate root cause using various applications and tools. Work on colleagues Tickets in their absence. Keep Reporting Manager updated on ticket status at regular intervals. Raise relevant queries to the second line of support when needed. Accurately log all customer interactions in the Organization's ticketing tools ( Jira ). Prepare Training notes, Flow charts , and other assigned tasks during training. Work on basic reports using MS Office. Answer continuous calls (back-to-back) without compromising on quality. Attend Emails, Chats, and Calls simultaneously , focusing on one at a time when on Calls or Chats (direct from UK Users). Ability to manage multiple tickets concurrently . Carry out any other reasonable duties and responsibilities. Key Skills & Requirements Excellent English Verbal and Written communication skills . Proficient in Grammar and Sentence construction for email drafting to Clients/Users. Strong Calls, Emails, and Chat etiquette to manage Users professionally. International Inbound Call handling experience (Preferably UK) with technical troubleshooting focus. IT Support experience (Calls, Chats and Emails) is mandatory. Experience in a fast-paced IT environment with capability to resolve tickets timely . Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrastructure support & cloud support experience are welcomed. Ability to navigate through multiple web applications while assisting Users. Ability to prioritize and manage workload . Experience using Microsoft Office Suite . Incident Management knowledge is a must.

Key Responsibilities: Monitor and evaluate the quality of financial operations, customer interactions, and compliance processes. Conduct audits and quality reviews to ensure adherence to regulatory standards. Identify process improvement opportunities and lead Six Sigma / Lean initiatives to reduce defects and enhance performance. Design and implement quality assurance frameworks, SOPs, and control mechanisms. Collaborate with cross-functional teams including Operations, Risk, Compliance, and IT to streamline workflows. Analyze root causes of process deviations and suggest corrective and preventive actions. Prepare detailed quality reports, dashboards, and performance metrics for senior management. Facilitate training and knowledge-sharing sessions on best practices and quality standards. Support risk assessments and business continuity planning from a quality standpoint.

Job Profile - Client / Product Support Experience: Freshers Job Title: Client Services Support Specialist - Trainee Key Skill Requirements: Excellent verbal and written communication skills* Strong comprehension and understanding skills Capable of multitasking while demonstrating empathy and a solution-oriented approach Proficient in typing and comfortable with keyboard navigation *Communication Requirement : CEFR Grade B2 level (Mandatory) Education Criteria: PUC / 10+3 Diploma / Any Graduate Job Description: In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products and resolving their issues in a timely and effective manner. This is one of the most important brand ambassador roles in Availity. By delighting customers with an exceptional support experience, you not only help retain their business with Availity, but also potentially bring in new customers through their positive referrals. All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues. Your key responsibilities would be: Professionally manage inbound and outbound international customer calls. Ensure compliance with company policies and procedures during all customer interactions. Execute assigned tasks in line with the latest work instructions and process updates. Troubleshoot and resolve customer issues effectively and efficiently. Achieve daily productivity and quality targets consistently. Accurately document all customer interactions in the designated platform. Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc. Ensure compliance with data integrity guidelines and the company's information security policies Shift Timings: US Shifts (Night Shift) Work Mode: 100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs) Work Location: Manyata Tech Park, Nagavara, Bangalore Compensation Package: Rs. 21,000 Fixed Take Home + Rs.10,000 Confirmation bonus* + Rs. 50,000 Trainee bonus* + Performance based incentive* *Based on our policy Other perks: Free transportation facility / travel reimbursement (where transportation facility cannot be provided) Subsidized food facility Wellbeing packages including company sponsored insurance coverages, outpatient care, preventive health checks and Employee Assistance Programs (EAP). Statutory benefits PF, ESI and Gratuity 24 days of paid time off + 12 paid holidays per year. Assessment Process & Offer: Voice & Communication Skill Assessment Typing Test Operations Round (including Voice & Accent round) HR Fitment Round Offer discussion

Key Responsibilities: Handle inbound and/or outbound customer calls in a professional and courteous manner. Provide accurate information, resolve customer queries, and troubleshoot issues efficiently and courteously. Maintain a high level of customer satisfaction by delivering excellent service. Document customer interactions and details accurately in the system. Adapt to a fast-paced environment and handle multiple tasks effectively in a blended (voice and non-voice) setting. Collaborate with team members to ensure seamless service delivery and meet performance metrics. Background & Skills: Any Graduate or Undergraduate degree. Minimum of 6 months of experience in a customer-facing role, preferably within a voice or blended process. Excellent English communication skills (verbal and written) to interact effectively with international customers. Strong listening and problem-solving abilities. Basic computer proficiency and data entry skills. Ability to work in a 5-day working week structure. Flexibility to work in rotational shifts and offs as per process requirements.

Key Responsibilities: Handle inbound and/or outbound customer interactions via voice calls for international clients. Provide accurate information, resolve customer queries, and troubleshoot issues efficiently and courteously. Maintain a high level of customer satisfaction by delivering excellent service. Document customer interactions and details accurately in the system. Adapt to a fast-paced environment and handle multiple tasks effectively in a blended (voice and non-voice) setting. Collaborate with team members to ensure seamless service delivery and meet performance metrics. Background & Skills: Any Graduate or Undergraduate degree. Minimum of 6 months of experience in a customer-facing role, preferably within a voice or blended process. Excellent English communication skills (verbal and written) to interact effectively with international customers. Strong listening and problem-solving abilities. Basic computer proficiency and data entry skills. Ability to work in a 5-day working week structure. Flexibility to work in rotational shifts and offs as per process requirements.

Job Overview: CRM Specialist is an individual contributor role responsible for executing customer relationship management (CRM) initiatives to enhance customer engagement, satisfaction, and retention. This position plays a crucial part in supporting the organization's sales and customer service efforts. Key Responsibilities : Telecalling/CRM Activities : Perform telecalling or CRM activities based on established strategies and guidelines to engage customers effectively. Customer Interactions : Engage with customers via phone calls, emails, or other communication channels to provide information, gather feedback, and address inquiries. Data Management : Maintain and update customer databases, ensuring data accuracy, completeness, and compliance with data privacy regulations. Lead Nurturing : Support lead generation and lead nurturing efforts by following up with potential customers and providing relevant information. Customer Feedback : Collect and document customer feedback, complaints, and suggestions, forwarding them to the appropriate departments for resolution or improvement. Training and Development : Participate in training sessions and workshops to enhance telecalling or CRM skills and product knowledge. Technology Utilization : Utilize CRM software and telecalling tools effectively to manage customer interactions and maintain records. Reporting : Provide regular reports on telecalling or CRM activities, including call logs, conversion rates, and customer interactions. Compliance : Ensure that all telecalling or CRM activities adhere to relevant regulations, including data privacy and telemarketing guidelines. The Telecaller or CRM Specialist is a critical role in supporting customer engagement and satisfaction. This role requires a proactive and detail-oriented individual contributor who can effectively communicate with customers, manage data, and assist in achieving the organization's customer-centric goals.

Key Skills & Expectations: Hands-on experience with workflow/case management systems Strong knowledge of Life Insurance business processes (New Business, Underwriting, Claims, etc.) Ability to derive and execute test cases from BRD/FSD documents Proficient with JIRA, UAT support, and customer interactions Excellent communication and analytical skills Willingness to travel to customer locations, if needed

Dear Candidate, We are looking for Sales Coordinator Skill- Communication Skills, Advance Excel, Attending Calls and Coordination with Client Exp- 2-3yrs Salary- 12-18k Interested candidate share your cv at 7042740655/56

Job Duties: - Reach out to customers over phone, explain to them the products & services and deliver value to the customers - Generate sales either by cold calling the customers to influence potential clients to purchase company's products or services. - Cold calling customers using the given database to pitch the company's products and services - Regularly follow up on customers for meetings with the sales person - Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product / service to the customers - Ask pertinent questions to understand the customer's requirements - Capture the insights from customer interactions and maintain the database - Keep records of calls and sales and record useful information Skills: - Candidate from Interior Designing Industry would be preferred - Excellent communication skills - Proficient in English, Hindi. - Good skills in Excel and comm skills - Persistent and results-oriented - Patient and able to handle customer rejection

Description We are seeking a motivated and compassionate Education Counselor to join our team. The ideal candidate will assist students in making informed decisions about their educational paths, providing guidance on course selections, applications, and career opportunities. This role is perfect for individuals who are passionate about education and helping others achieve their academic goals. Responsibilities Conduct one-on-one counseling sessions with students to understand their educational goals and needs. Provide accurate information regarding various courses, colleges, and universities available in India and abroad. Assist students in selecting appropriate courses based on their interests and academic background. Guide students through the application process, including documentation and submission deadlines. Organize and conduct workshops and seminars to educate students on career options and higher education opportunities. Stay updated on the latest trends in education and employment to provide relevant advice to students. Maintain records of student interactions and progress for future reference. Skills and Qualifications Bachelor's degree in Education, Counseling, Psychology, or a related field. Strong communication and interpersonal skills to effectively engage with students and parents. Ability to analyze student profiles and provide tailored advice. Knowledge of various educational programs and institutions in India and abroad. Proficient in using technology and software for counseling and record-keeping. Good organizational skills to manage multiple student cases and follow-ups. Empathy and patience to handle students concerns and queries professionally.